We had an emergency maintenance repair past office hours and the maintenance team responded extremely quickly and was going to come out immediately to help. Luckily we were able to figure it out on our own, but we are extremely impressed that Hector was going to come help us out so fast at night past hours. We have lived here over a year as well and have never had any issues we needed to call maintenance on. Great apartments to live in!
May 26, 2020
I had not been a resident for years, but packages accidentally got sent to my old address. Amanda, the manager could not have been nicer. She got my packages for me and held them until I could pick them up. I am so grateful!
May 6, 2020
My experience with the whole application and moving process has been phenomenal! Amanda Dover was absolutely amazing! She went above and beyond, and gave me such an amazing experience I was not expecting! She made me fall in love with Cortland Cotswold more than I already was when I toured the place. The area is great - close to literally everything (uptown, shopping centers, mall). The apartments are beautiful, and everyone I have met so far (including workers changing the roofs) have been awesome. I look forward to living at Cortland Cotswold and making great memories! Thank you, again, Amanda!
Mar 7, 2020
We have been working with the Cortland Cotswold team for 3 years. The staff are amazing and super friendly. They really care for their residents and we enjoy working with us.
Feb 18, 2020
This is the best apartment complex we’ve ever lived at! The staff is amazing, super responsive, competent and helpful. I can’t recommend this place highly enough. We moved blind from out of state and it was the best decision, everything went really smoothly. The pool area is great during summer, not many children running around most days. There’s plenty of parking for guests and awesome location close to Uptown, just a short Uber ride away.
Feb 15, 2020
Love the community and space. Very nice neighborhood. The women in the leasing office are great and very friendly! Specially love our walk club on Mondays! :)
Feb 4, 2020
Clean environment, genuine and friendly staff, appealing apartment space and a carport made the visit sit above the rest. Other places ushered me in and out like traffic. I easily saw this as home. Amanda made me feel comfortable and welcome. The maintenance crew are professional, punctual, and also friendly faces.
Feb 4, 2020
I could not be happier with my experience at Cortland Cotswold! When looking for a place to live in an unfamiliar city, I merely hoped to find quality facilities in a peaceful neighborhood. Cortland has more than delivered on these. In addition to providing a warmly accommodating welcome, the staff at the regency have consistently demonstrated a level of conscientiousness that I would’ve felt selfish to ever ask for. Amanda, Cindy, and Olivia in the leasing office as well as Hector and Sharon with maintenance, have always gone above and beyond to assist in any way they can. And refreshingly, they’re never too busy for a quick conversation if you just want to drop in for a quick hello. If you’re looking for a new home that feels like home, this very likely is the place for you.
Dec 17, 2019
I cannot say enough awesome things about the entire staff and maintenance team at Cortland Cotswold. From day one Amanda has been absolutely amazing making me feel at home. SHE IS THE BEST! Sheron has always gone above and beyond with maintenance needs. The entire leasing and maintenance team are the best I've ever dealt with, best of all they all make you feel like family. I'm so happy that I picked Cortland Cotswold as my home. I'm incredibly grateful to all of them!
Dec 2, 2019
So thankful I found Cortland Cotswold. I can't say enough about the incredible staff. Today the maintenance team of Hector and Shane went way above and beyond. They lifted a super heavy package up into my 2nd floor home after Fedex left it downstairs. They refused to accept a tip. I'm new to Charlotte and besides my coworkers I don't know anyone here. I always feel great pulling in to Cortland Cotswold. Feels like home. Happy Thanksgiving. Feeling grateful!
Nov 27, 2019