After calling Cortland brier Creek home for nearly 8 years, it’s with genuine gratitude that I write this review. My experience was exceptional from start to finish. After 8 years I only left due to a life change that required relocation. The heart and soul of this place is its management team. I highly recommend anyone seeking a beautiful apartment managed by a dedicated professional and caring team,look no further.
sami ullah safi
Dec 29, 2025
I currently live at another Cortland property, and when the time comes for me to move, Cortland Brier Creek will be my first choice. I recently toured the community with Katie S, and the experience was outstanding. Katie was warm, welcoming, and incredibly knowledgeable. She took the time to answer all of my questions and made me feel right at home. The professionalism and hospitality I experienced during the tour gave me complete confidence that Cortland Brier Creek will be a wonderful place to live, just like my current Cortland community. I truly appreciate the care and attention Katie showed, and I look forward to calling Cortland Brier Creek my future home.
C E
Dec 9, 2025
I currently live at another Cortland property, and when the time comes for me to move, Cortland Brier Creek will be my first choice. I recently toured the community with Katie Snell, and the experience was outstanding. Katie was warm, welcoming, and incredibly knowledgeable. She took the time to answer all of my questions and made me feel right at home. The professionalism and hospitality I experienced during the tour gave me complete confidence that Cortland Brier Creek will be a wonderful place to live, just like my current Cortland community. I truly appreciate the care and attention Katie showed, and I look forward to calling Cortland Brier Creek my future home.
C E
Dec 8, 2025
The maintenance supervisor Jermaine helped me out one day when I was in a pinch. Our power went out, and I could not access my garage and he happened to be onsite and got me in so I could make it to church. It made my day and really appreciated his help. He's been great to work with and very friendly.
Rachel Bartlett
Nov 8, 2025
I absolutely love this complex. I recently moved here, and it has been amazing! My search was limited as I own a German shepherd and I was so happy this community allows them! During my apartment search the staff went out of their way to make me feel welcomed, but Abril was an absolute gem. She helped me through the entire process and every time I see her she always makes conversation! I would recommend this complex to anyone!
Baylee Brunelli
Nov 6, 2025
Thanks to Abril I had positive move in experience , she made the move-in process smooth and stress-free. she was professional , friendly and quick to help with any questions or concerns. genuinely cares about the residents and takes pride in making sure everything runs well.
Zaveon Singletary
Nov 5, 2025
Seamless transition to applying to moved in. Great experience. Abril was great!
Michael Peterson
Nov 4, 2025
Need to retrieve my belongings tomorrow October 28th 2025 8am est
Elliott Rogers Jr
Oct 27, 2025
i had the best experience touring with Abril. she is an absolute pleasure and i look forward to enjoying my new apartment
Anna Wooley
Oct 3, 2025
The new Brier creek team is awesome. I spoke to the manager about some work that I needed and maintenance was there right away. Taylor and Abril are also always willing to go above and beyond
Braeden Greene
Oct 3, 2025
I love living here! The community is quiet, amenities are beautiful, very friendly staff, and I love that my german shepherd Milo can live happily here. Close to so many stores and shopping. The only reason I took off a star is because I wish they would come out and clean the stairs/hallways and outside of the building. Otherwise, I highly recommend!
Madison
Sep 27, 2025
This complex is a good place to live overall. It is quiet and close to a lot of shopping centers. The leasing office is staff are nice and James the maintenance supervisor is super friendly and very professional.
Hermonise Auguste
Jun 23, 2025
I had a great experience touring this wonderful community with Cristina Diaz, she was so helpful and attentive to all of our needs as a family and in choosing our new home. The community is surrounded by many stores making it so convenient to call this place home. The property was very clean and the apartments have been beautifully remodeled.
Odalys Orsini
Jun 18, 2025
Toured with Shyanne who was so calm and sweet when walking me through the process. She explained all the amenities and deals for the current month and I truly appreciate her taking the time to tour me on such a busy day. Property was beautiful and 1 bedroom was so spacious.
Keiva McCullough
Jun 14, 2025
Awesome property. Lovely staff. Big shout to Shyanne for always being helpful. She knows her stuff!
Sheldon C
Jun 14, 2025
Cortland Brier Creek is an amazing property. The new management team is awesome. Shyanne the leasing agent is also wonderful and always a helpful joy.
Will Ross
Jun 14, 2025
Shyanne was such a great help when I was looking for my next home. Very professional
Donajah Dalling
Jun 12, 2025
Visted Cortland Brier Creek a couple days ago. I didn’t want to tour Josh had a couple questions. The young lady at the front desk was very polite and knew all the stuff. She was pretty cool to chat with. And I’m hoping in the future I will tour and possibly lease. I think her name was Cheyenne. (Hoping i spell it right)
Alex C
Jun 11, 2025
Am previous resident. I moved out about a month ago due to buying my 1st home. If it wasn’t for that i would have stayed at the property it was always well kept and beautiful. Shyanne in the office was always so nice and helpful very friendly and welcoming.
Jay Mc. G
Jun 11, 2025
I put in a maintenance request for my AC around 11:00 PM, and Jay, the maintenance supervisor, showed up within 10 minutes—talk about fast service! He quickly diagnosed the issue with my thermostat, got it fixed, and took the time to explain exactly what was going on. He also let me know he’d come by the next day to double-check the outside unit to make sure everything’s running smoothly. Really appreciate the quick response and professionalism. Thanks again, Jay!
AllRoyalty University
Jun 10, 2025
Thank you Cortland BC for bringing James onto the maintenance team. Quick and efficient for our work orders, good follow up, and a friendly face to see around the community. You can tell he genuinely cares to help fix your issue, the best way possible.
Rachel Jeremy
Jun 10, 2025
I had a wonderful experience with Ms Shyanne Hall. She showed me around the property in a little buggy which was clean and well kept. She was very informative about the pricing and openings for the apartments. I felt at home while we were touring. The property is very beautiful and I look forward to leasing next fall.
Renee Jones
Jun 10, 2025
James the maintenance man is very knowledgeable and friendly
Tamira Campbell
Jun 9, 2025
Cristina Diaz was very graceful , she assisted us with our questions, showed us the property, explaining how everything works, when benefits are available and what happens when eg garbage collection, club house room rentals, storage rentals, etc
Gillian Pilgrim
Jun 9, 2025
I’m a previous resident at Cortland Brier Creek. I enjoyed working with Shyanne, she was always friendly professional, and approachable. Any questions we had as soon as we walked in the office and saw Shyanne we knew she would be of great help, It was always a great experience with her.
Emilia Mac
Jun 8, 2025
Shout out to James the maintenance supervisor for going above and beyond to fix my nest thermostat! Also to Shyanne in the leasing office for always being nice and of help every time i came in! Thank you all for what you do!
Morgan Fuller
Jun 8, 2025
Shout out to Shyanne in the leasing office for always being nice and of help every time I needed to visit the leasing office! Thank you for all you do!
Morgan Fuller
Jun 7, 2025
Shyanne Halls was great at showing me an apartment and was very friendly and informative!
Michael Falciano
Jun 7, 2025
Just went and viewed an apartment with Shyanne Hall! She was absolutely amazing so friendly and had all the answers to any questions we had. Thanks so much Shyanne!
Amanda Panda
Jun 7, 2025
Helped my son look for apartments and had a wonderful experience. Shyanne was so wonderful. She was so helpful, patient and so professional. She really took the time to help us find the best fit. Back to back customers waiting for her and she was still pleasant and calm. Would recommend asking for her if looking for a place to live in this community.
Denise Powell
Jun 7, 2025
I had a great experience with the leasing office at Cortland Brier Creek. Shyanne truly went above and beyond with me and helped to give me a crystal clear idea of what it would be like to lease there. She was happy to help and a joy to work with while considering the beautiful complex!
Cole Powell
Jun 7, 2025
I recently toured Cortland Brier Creek and was thoroughly impressed! The community boasts top-notch amenities, including a resort-style pool, a state-of-the-art 24/7 fitness center with free group classes, and a leash-free bark park—perfect for pet owners. The apartments feature modern finishes like stainless steel appliances and spacious walk-in closets, giving them a luxurious feel. The location is incredibly convenient, situated near major shopping centers and just minutes from Research Triangle Park and Raleigh-Durham International Airport. What truly stood out was the professionalism and warmth of the staff. Cristina Diaz, in particular, was exceptionally helpful and made me feel welcome throughout the tour. Based on this experience, Cortland Brier Creek is at the top of my list for potential new homes
Erica Guzman
Jun 6, 2025
I recently toured Cortland Brier Creek in my search for a 3 bedroom apartment. While touring the “Willow” floor plan I was thoroughly impressed! The community is beautifully maintained, with lush landscaping and a serene atmosphere. The resort-style pool and 24/7 fitness center are top-notch amenities that truly stand out. I was particularly intrigued by the modern finishes in the apartments, including quartz countertops, stainless steel appliances, and spacious walk-in closets. The staff at the Leasing Office was incredibly welcoming and professional. Cristina Diaz provided a comprehensive tour and answered all my questions with enthusiasm and clarity. Her knowledge about the property and genuine friendliness made the experience even more enjoyable. The location is ideal, offering easy access to major highways, shopping centers, and dining options. It’s clear that Cortland Brier Creek prioritizes both comfort and convenience for its residents. Based on my visit, I can confidently say that Cortland Brier Cree
Eric Guzman
Jun 6, 2025
The new management team has made some positive more resident friendly changes with hosting events. The superintendent James on the maintenance team is amazing!! He is efficient and gets requests done in a timely manner. Very professional and friendly!
Jennifer Owen
Jun 6, 2025
Looking for a new home is terrifying, but Cortland Brier Creek couldn’t have made it more easier! Cortland brier creeks apartments are absolutely beautiful. Their modern style with their top of the line appliances give the place such a refreshing feel, with the perfect balance of cozy and spacious. The amenities are also wonderful. With a beautiful pool and open area that makes a great place to spend quality time with the family. As well as wonderful 24/7 gym. But what made it all so great was our agent Cristiana Diaz. She was wonderful, prompt, and so informative! She answered all my questions and listened to what I was looking for in a home and made all the great recommendations that fit my needs. She did not fail to follow up with me and made me feel very welcomed. I had a wonderful experience
Matthew Rodriguez
Jun 6, 2025
I had questions about changes and my lease. Ms. Shyanne was courteous, professional and answered all of my questions. Definitely a 5-star experience!
Barbara Bowman
Jun 5, 2025
My tour with Shyanne was awesome. She was very friendly and knowledgeable about the property. I loved the property, it was clean landscaping was beautiful and the pool looked great.
MzKisha G.
Jun 4, 2025
Our time at Cortland Brier Creek was truly wonderful. The serene environment, beautiful trees, and overall ambiance made it a pleasant stay. The property was well-maintained, and the support staff, including maintenance, were always friendly and quick to respond to any urgent needs. We had a fantastic experience, and we're grateful to the team for making our stay so memorable. Leaving was definitely difficult, and we will always remember this place fondly.
Divakar Rex
May 6, 2025
✨This is a VERY NICE place to live. The staff in the office are professional and helpful.⭐The property is clean, quiet and convenient to two EXCLUSIVE shopping centers. The amenities are TOP NOTCH 🏆with plenty of options to choose from in the gym.⭐ The swimming pool is heated and the clubhouse is EXQUISITE.⭐ BEST OF ALL, pests are N🚫T an issue.🤩🥳 We absolutely LOOOOOOOOVE living here!!!!💕 ✨Also, the maintenance man named ELLIOT is a MAJOR ASSET to the property.🔨🧑🏽🏭 He's so kind and has a GENUINE LOVE for his job. He's VERY GOOD at fixing things. He builds rapport with the tenants while working. There is no awkward silence. Not only that, he goes above and beyond 🚀 to make sure all of the tenant's needs were addressed. That's AWESOME!!!!⭐ The reason why I give this place a 4 out of 5 ⭐s is due to the maintenance man named James. His customer service is TRASH.👎 To make matters worse, he's the supervisor.😱 Last weekend, I submitted an emergency request for my AC unit to get fixed. After my initial request (app)
Faith
May 1, 2025
Really appt maintenance team. Recently received help from Markus and James who are very helpful and professional. Always responding promptly to any requests. Only issue I have is with the consistency of our trash being collected on a regular basis which I get things happen once or twice but it’s becoming too inconsistent with trash not being picked up.
Apr 25, 2025
Apartments.com
Really appt maintenance team. Recently received help from Markus and James who are very helpful and professional. Always responding promptly to any requests. Only issue I have is with the consistency of our trash being collected on a regular basis which I get things happen once or twice but it’s becoming too inconsistent with trash not being picked up.
Apr 25, 2025
I can’t let another day go by without shouting out the maintenance team! Elliot and James you guys are wonderful. Anytime I need something you both are always on top of it and I just wanna say thank you so much. You both are very knowledgeable and thoughtful. You truly are appreciated.
Chiquita Crutchfield
Apr 14, 2025
Elliot in maintenance is amazing and very knowledgeable. Truly appreciate your professionalism. Keep up the great work!
Chiquita Crutchfield
Mar 18, 2025
Amazing staff wonderful upgrades and beautiful complex.
Mar 12, 2025
Apartments.com
Amazing staff wonderful upgrades and beautiful complex.
Mar 12, 2025
This is such a great place to live. The property is well managed, quiet and clean. The staff in the leasing office do their jobs. However, the leasing consultant who sits at the desk when you first enter is not friendly. She's very antisocial. Honestly, I don't go to the office for the coffee machine because of this. It just feels awkward. DILLON. ON THE OTHER HAND, IS THE ABSOLUTE BEST PERSON WHO WORKS HERE!!!! He's the maintenance man. Unlike the leasing consultant, HE'S VERY FRIENDLY AND RESPECTFUL. HE'S PROFESSIONAL AND SPARKS UP A CONVERSATION WHILE HELPING OTHERS. Hands down, he's THE BEST person, in my opinion, who works for this property. He goes above and beyond for the tenants and it's well appreciated.
Faith J.
Feb 18, 2025
This community is quiet and clean. The apartments are beautiful with state of the art appliances. I love living here based on all of these factors. That's why I give this place 4 stars. As it pertains to the staff in the leasing office, I am not happy. Due to an incident that occurred 2 months ago, I have not felt as welcomed as I did initially. It was when I asked the assistant manager if he would change the channel in the gym. I didn't want to watch crime while working out. Instead of honoring my request, he gave a sarcastic remark. He went on to change the channel but quickly reminded me that he would turn it back when I left. Wow. All of that attitude for a tenant who pays on time. The lady in the office is just as cold. She is very antisocial. She doesn't greet you when you walk in. She pays more attention to her cellphone and computer screen than the tenant. THE ONLY EMPLOYEE WHO DESERVES 10 OUT OF 5 STARS IS THE MAINTENANCE MAN. HE'S ABOUT 22 YEARS OLD. HE IS VERY FRIENDLY AND RESPECTFUL. HE DOES A GOO
Faith Jarman
Jan 30, 2025
If you're looking for a warm, caring and positive place to live that is on top of everything this is the perfect choice....
Jan 20, 2025
If you're looking for a warm, caring and positive place to live that is on top of everything this is the perfect choice....
Jan 20, 2025
Apartments.com
We had a wonderful experience with Briar Creek Apartments, and a big part of that was thanks to Shyanne. A family member recently moved from New York to Raleigh, and after touring nine apartment complexes, we found Briar Creek to be the perfect fit for our needs. Shyanne was an absolute gem throughout the process. She was pleasant, relaxed, and represented the organization with professionalism and care. During our initial visit, she made us feel welcome and informed. Later, when we requested an online tour of another unit, she was more than accommodating. What truly stood out was her responsiveness. She shared her personal number and answered every one of our (many!) questions with patience and kindness. Thanks to her, the move-in process was incredibly smooth Can’t say enough good things about Shyanne and Briar Creek Apartments. They exceeded our expectations, and we’re thrilled with the choice we made!
Michele Sprague
Jan 4, 2025
Wanted to say thank you to Mikhail in the office for being so kind, pleasant, and helpful towards me when I came in for my appointment to tour and learn more about the complex. He was knowledgeable, attentive, and made me feel good about my experience at Cortland. I am excited for the next steps and making Cortland my new home!
Christy Setola
Dec 29, 2024
I came from out of state to look at apartments and I was extremely pleased with the staff at The Cortland. Shyanne walked me through all of the available options I had and didn’t make me feel rushed while I was making my decision. She was extremely knowledgeable about the property and very friendly. Mikhail went over important information with me and answered all of my questions. The community is absolutely beautiful and the amenities are top tier. I am very excited for this new chapter of my life and I look forward to hopefully living at the Cortland.
Samantha Blanchard
Dec 3, 2024
Amazing experience! Big shout out to my man Mikhail was the man. He made everything so easy and fun. I will definitely recommend cortland to friends and family. Thank you all so much! Chris
Chris Carter
Nov 19, 2024
This is a nice apartment complex. Mickal and Shantell are very nice with the moving process very knowledgeable I love it here already , we have only been here 5 days and they are quick and responsive. Joseph from maintenance was nice and came quick after we politely asked for our water temperture to go higher because I love hot water and he finished it in a quick and efficient timely manner , very helpful as well🙏🏿. You will enjoy it here it’s a breeze 💕 Thank you Cortland for moving us in our new home ! We love it
Ka'nika jackson
Jul 25, 2024
The new renovated apartments are great! I have been living here for 2 weeks now. The amenities are well maintained and beautiful. Madison is the one who gave me a tour of the apartment, and she is so nice and friendly. She made the moving in process so easy for me, by answering all my concerns and explaining things throughly!
Sharon Joshi
Jun 1, 2024
I am so excited to be moving into Cortland Brier Creek! I toured with Madison and was back later that day to see the apartment one more time and sign the lease! Madison was so kind and was such a fun and helpful guide as we explored the community! The newly renovated rooms was SUCH an appeal to me, and the community seems like such a warm and welcoming one! The apartments are beautiful and the people are so kind! Absolutely no complains about Cortland Brier Creek! I am so excited to move in next month!
Hannah Esmay
May 23, 2024
Madison has been super helpful, accommodating and patient from the start. She’s a sweetheart! What a beautiful complex, fantastic pool, and amazing fitness center. The staff are all so very friendly and responsive.
Kerri Esmay
May 23, 2024
Shantel from the leasing office was amazing! She gave us all the information we needed and made the application process flawless. The smoothest apartment move I have made. Everyone is very responsive.
Fernando Quiñones
May 23, 2024
The property was beautiful and the tour was very well orchestrated. I had been touring a bunch of properties all week and Cortland was the place I decided to call home. Shantel was super friendly and made the decision process really easy. Kinda made me wish I would have started at Courtland lol
Wes Boice
May 21, 2024
Shantel Smith was attentive, courteous and helpful. When I entered the leasing office she was working with a couple, but acknowledged me right away. She gave me a tour of one of the units and exhibited great customer service.
Darryl Williams
May 17, 2024
Cortland would be wise to give all of the employees at this property raises. Dylan, Jeremy, Madison, Mikhail, and Shantel consistently go above and beyond. This property has continuously improved since we moved in, and they have a lot to do with this progress. This is an awesome place to live. Keep it up Team.
Mitchell Shaffer
Apr 12, 2024
Excellent service, the staff is very friendly and the place is very nice
Diego Zambrano
Apr 3, 2024
Really liked these apartments. Especially Madison. She was great! Extremely helpful and and knowledgeable about the community. This is on the top of my list. I like the pool, gym and overall neighborhood.
Glow Love
Mar 17, 2024
Chantel helped tour me around this beautiful property and she was so very helpful and knowledgeable. She made me want to stay here! I called for a few follow up questions the next day and Madison was great as well and helped me out. Everyone has been lovely.
Briana Knowling
Mar 2, 2024
For our own personal reasons, my wife and I were skeptical leading up to moving in this past week. For context, my wife had to relocate to Raleigh for work, and we coordinated our move from a different Cortland property in Georgia (an amazing property called Cortland North Brookhaven). With that being said, without ever seeing our unit, we had to coordinate a move and a new lease with the Cortland Brier Creek Team remotely. After moving in this past week, we are ecstatic. We communicated the living situation that we were hoping for to Greg, Mikhail, and Shantel. To say that they all did an incredible job would be an understatement. Not only does our unit look incredible, but Shantel left us a nice note to welcome us to the property. We also received a warm welcome from Emily, Dylan, and Jeremy. Whether it be Cortland Brier Creek or Cortland North Brookhaven, Cortland has been an incredible company to us across the board. It is the holiday season, and I am giving Cortland names, so hopefully Cortland does thei
Mitchell Shaffer
Dec 21, 2023
I toured on 12/14 and had a wonderful experience with Shantel. We got to see two of their newly renovated apartments and fell in love with the overall look and upkeep of both the community and the apartments themselves.
cydney charles
Dec 14, 2023
I have been a resident here since July 2023. the apartments are amazing, great natural light, close to shopping centers, what else??? Oh, also Madison and Shantel are the embodiment of great customer service. I call them my BFF’s. The icing on the cake is their assistant manager, Mikhail. That guy is hilarious and seems to actually love his job. Please give them all a raise LOL. Keep doing what you’re doing, y’all!
William Ross
Nov 8, 2023
It is at a great location. New renovations are being done and are looking great. Team provides a good customer service.
Tammy Hier
Nov 8, 2023
Went here few weeks ago and Mikhail was awesome. The apartment’s location is in the heart of everything you needed.
Nov 7, 2023
Apartments.com
Excellent customer service and veteran/military friendly. Definitely would recommend
Mark Polk
Nov 7, 2023
I love these apartments. The front office staff is amazing especially shantel smith. Very professional, helpful, and always puts you first. I'd highly suggest who ever is looking for a place to come here.
Ravon Vazquez
Nov 6, 2023
it was great experience & Mikhail was awesome!!!!
derricka lewis
Oct 11, 2023
it was great experience & Mikhail was awesome!!!! he also made me feel welcome and he has a great sense of humor
derricka lewis
Oct 11, 2023
Cortland Brier Creek gets 5 stars plus!!! I'n an elementary teacher who recently relocated to NC from Michigan. I had the chance to tour several apartment communities before making the decision to make my new home at Cortland Brier Creek. The level of "personalized" customer service that was provided to me-made my transition both seamless and organized! Madison communicated with me consistently from the very beginning to the actual moving process. My actual move-in day was top tier due to the manager, Mikhail coming in and saving the entire day! He went above and beyond his call of duty to ensure that I was actually able to move in along with my furniture and utilities setup. He was even willing to stay and wait for my furniture to arrive! I am so excited about being a part of this community and look forward to living here as I start my new life in North Carolina. Thanks AGAIN Madison and Mikhail!!
#LadiesFirst /Be Narc FREE!
Sep 27, 2023
Cortland Brier Creek gets 5 stars plus!!! I'n an elementary teacher who recently relocated to NC from Michigan. I had the chance to tour several apartment communities before making the decision to make my new home at Cortland Brier Creek. The level of "personalized" customer service that was provided to me-made my transition both seamless and organized! Madison communicated with me consistently from the very beginning to the actual moving process. My actual move-in day was top tier due to the manager, Mikhail coming in and saving the entire day! He went above and beyond his call of duty to ensure that I was actually able to move in along with my furniture and utilities setup. He was even willing to stay and wait for my furniture to arrive! I am so excited about being a part of this community and look forward to living here as I start my new life in North Carolina. Thanks AGAIN Madison and Mikhail!!
Frances Walker
Sep 27, 2023
Cortland Brier Creek gets 5 stars plus!!! I'n an elementary teacher who recently relocated to NC from Michigan. I had the chance to tour several apartment communities before making the decision to make my new home at Cortland Brier Creek. The level of "personalized" customer service that was provided to me-made my transition both seamless and organized! Madison communicated with me consistently from the very beginning to the actual moving process. My actual move-in day was top tier due to the manager, Mikhail coming in and saving the entire day! He went above and beyond his call of duty to ensure that I was actually able to move in along with my furniture and utilities setup. He was even willing to stay and wait for my furniture to arrive! I am so excited about being a part of this community and look forward to living here as I start my new life in North Carolina. Thanks AGAIN Madison and Mikhail!!
Sep 27, 2023
Apartments.com
We love it here! My wife and I recently moved in and have no complaints so far. The staff and leasing team are very friendly and helpful. They helped make the move-in process smooth and seamless. They answered all of our questions and concerns along the way and worked with us and our hectic moving schedule with dates having to constantly change. We were shocked at how quiet, peaceful and clean the community is. Luckily we moved in at a great time during the new Cortland renovations so all the appliances and amenity areas are brand new. We are happy to be here and excited to see for what’s to come at Cortland Brier Creek in the next few months/year.
KUYA Productions
Aug 29, 2023
The staff was very knowledgeable and kind, especially Shantel.
Franklin Acosta
Jul 20, 2023
I have ONLY good things to say about the grounds/maintenance staff at this complex. Whenever I have a service request, they have always responded expeditiously to fix WHATEVER. If I'm outside, any of the staff I see are always cordial and willing to take the time to answer any questions I might have. I especially appreciate Austin, Jeremy and Isaac for ALWAYS being so professional and thorough ANYTIME something needs to be done. They all really have a wealth-of-knowledge and/or experience; no matter the task!
Cherita Ross
Jun 23, 2023
We just moved to the Raleigh area and looked at several places, but knew right away that Brier Creek was our top choice. Samantha was attentive, kind and helpful giving us a tour and guiding us through the leasing process. Mikhail has been awesome now that we are moved in, answering questions and making us feel welcome. Our apartment is newly renovated and beautiful. Very happy with our choice to live here!
Mary E Johnston
Jun 23, 2023
After my kids all moved out, I recently sold my house and decided to downgrade to an apartment. After an extensive search, I landed at Cortland at Brier Creek. I absolutely love this place. The application and leasing process was quick and easy, I was in a place within a week from applying. My leasing agent, Mikhail, was amazing! He had a great sense of urgency and made sure I felt welcome and cared for. It is obvious that Mikhail loves what he does! The amenities are amazing as well: plenty of parking, picnic areas, ample walking paths, dog park (they are VERY dog friendly), large refurbished swimming pool and a fully functional gym (that is currently under remodel, but will save me money on my current membership when it is completed with new state of the art equipment). This location is perfect! Close to shops, Umstead park, and the airport for easy travel, and much more! Cortland is in the process of remodeling everything, inside and out. I received one of the newly remodeled units on the first floor and i
Aaron Ghering
Jun 13, 2023
I have been living here for 8 years +, under the old management company. Since Cortland took over and when we signed a new lease three months ago, we have had the best apartment living experience we've ever had. Anytime we put in a service request the maintenance team responds the same day and gets the work done in a timely fashion. The team is always prompt, courteous, respectful and provide excellent customer service! I am happy that I get the Cortland experience! If you are looking for a great place to live, then come to Cortland Brier Creek! Tell them Frazier Sent you!!
Frazier3 Kids
Jun 9, 2023
Mihkail assisted me on Solving a key fob issue with my door and was very communicative on process of replacing the door. Thank you sir!
Isaiah Saint-Hilaire
May 24, 2023
Great staff and fun resident events.
Traci McAlexander
Apr 25, 2023
When my husband and I first moved to the property in Brier Creek, it was under different management. Unfortunately our first intial days, and months at the property was a nightmare. After several months of being dissatisfied with our choice to sign our lease, Cortland took over the property. What an awesome difference! With this change we saw immediate improvements in customer service, property upgrades were made, maintenance requests were handled in a timely manner, and most importantly Cortland has created a sense of community by hosting events and ensuring that residents are happy with their living experience. Anytime we go into the office, the management team is eager to meet our needs. A special thank you to Mikhail for always taking the extra needed time to ensure that our family is doing well and keeping us updated. We are truly happy with our stay and we are looking forward to enjoying all the new amenities!
Peninnah Drakeford
Apr 23, 2023
Jessica Is such a ROCKSTAR!! such personal care!!
Michelle Knownas
Apr 20, 2023
Jessica is so friendly and helpful. She makes lemonade out of lemons, fixing problems with such a great attitude. Thanks Jessica.
Sherry Meachem Alexander
Apr 20, 2023
Highly recommend Cortland Brier Creek!! Wonderful apartments and grounds. The maintenance team responds quickly and is very friendly. The front office staff is great too, always up for a chat and super helpful!!!
Sally A Ragsdale
Apr 20, 2023
I’m having a great experience living there and it’s all due to Jessica M.! She’s always super responsive, objective, and resourceful with any questions or problems I have faced!
Juliana Barreto
Apr 20, 2023
Wonderful living experience
Tiarra Neal
Apr 20, 2023
Brier Creek Cortland have the best staff. Mikhail made it easy applying here & he’s funny. Community is so clean filled with nice people.
Marvin Dayrit
Apr 19, 2023
Just moved in to Brier Creek this week and it is all because of Jessica M. I was supposed to move to another community and it did not work out. Upon messaging her she was super responsive and helpful and got me into an apartment right away. There were a few hiccups a long the way, but everything worked out and I was able to get into an apartment that I love and feel comfortable with. I have a one bedroom that has a wonderful size bedroom, separate laundry room, open kitchen and living room, and outside storage. What I love too as it includes cable and internet for a low bundled fee every month which is super easy to sign up for and use. I cannot wait to see what will happen this year! Having a comfortable and cool place is what I want and it is what I feel like I received. One minus for the loud construction occurring around me. They warned me a little bit about it upon moving in, but it is much louder and annoying than I expected. I will be happy when it stops! Otherwise I am loving where I live. Big thank y
Chandra Jennings
Apr 18, 2023
Apartments were already really nice but they have also been renovated and amazing. Staff was amazing from Jessica to Mikaeal to Jason and I couldn't get the other maintenance man's name. They have all been amazing.
Natalie Bennett
Apr 18, 2023
Just moved in to Brier Creek this week and it is all because of Jessica M. I was supposed to move to another community and it did not work out. Upon messaging her she was super responsive and helpful and got me into an apartment right away. There were a few hiccups a long the way, but everything worked out and I was able to get into an apartment that I love and feel comfortable with. I have a one bedroom that has a wonderful size bedroom, separate laundry room, open kitchen and living room, and outside storage. What I love too as it includes cable and internet for a low bundled fee every month which is super easy to sign up for and use. I cannot wait to see what will happen this year! Having a comfortable and cool place is what I want and it is what I feel like I received. Minus one star for the loud construction occurring around me. They warned me a little bit about it upon moving in, but it is much louder and annoying than I expected. I will be happy when it stops!
Chandra Jennings
Apr 13, 2023
Met the best & friendliest employer (Mikhail) that i come across with. Made every scenario cheerful and easy.
Xander Grande
Mar 28, 2023
I had a lot groceries to carry in for my mom with a disability and this nice young man named Isaac helped me carry in some of the larger items I couldn't get myself the service team rocks!
Mireyah Pentico
Mar 17, 2023
You’ll love Cortland Brier Creek for many reasons. The front office crew is great and the service team is above par. Any maintenance issues are addressed within 12 hours. Friendly people all around. A very quiet, comfortable place to live.
Mar 11, 2023
Apartments.com
Updated review from 1 star to 5. I Was very upset , as it was my first summer here, and the pool wasn’t open the whole summer. Since, changing management companies, I must say Cortland has really stepped up, and are making this a much more pleasant experience. Big shout out to Mikhail “allways helpful, pleasant and professional” and to Emily for making time to address my concerns. Keep up the great work guys
ron bendy
Mar 9, 2023
Mikhail was very professional, polite and patience. Took time to answer all my questions, assisted with completing the online application. He overall was a very pleasant sales rep.
William Eckliff
Mar 7, 2023
I had the privilege to me Austin and Jeremy maintenance team. They came right away and took care of everything that I ask them to do. Great group of guys.
Junior Arocho
Feb 20, 2023
I spoke with Jessica Mahatha last couple of days discussing current and future availability. She was very nice, knowledgeable, and professional. informed about the current specials and most recent renovated apartments onsite. Jessica extended help if and when I am ready to stop by take a look at the available units and with any additional questions. please keep staff like her available at all times.
LaToya Dunston
Jan 26, 2023
Jessica was very accommodating and professional. We felt very welcomed from our first meeting with her. She always kept us updated via text and email. Our move here worked out very smoothly.
Andrew Marshall
Jan 26, 2023
I was looking to move as soon as possible. And Jessica helped with every question I had. Even after I bugged them with my many questions and concerns almost every 3 to 5 days, she never showed frustration and definitely answered all my questions . I would definitely recommend to anyone whose looking
Crystal Lane
Jan 26, 2023
Very friendly staff go over and above to make you comfortable, fantastic rates and very close to shopping and services
Jan 26, 2023
Apartments.com
I was very pleased with the service I recieved from the manager here. Apartments may be a little out of my range , however, I was treated with respect which I highly appreciate.
Jan 26, 2023
Apartments.com
Great apartment, The location is magnificent. It’s an excellent place to live in. In addition Management is very pleasant and thank you to them for the functions as a 5 stars
Jan 26, 2023
Apartments.com
Cortland has begun to implement some great changes. The office staff is always helpful, especially the Assistant Manager Samantha. The location is convenient to everything including gyms, grocery stores, and highways. I would definitely recommend Cortland Brier Creek.
Jan 26, 2023
Apartments.com
Very quick and easy process. The customer service was great.
qmanthebest jones
Jan 25, 2023
Cortland Brier creek is the best!!! :) Samantha is very helpful and is always willing to go beyond to satisfy. Jessica - Leasing agent is very helpful with the greatest personality. I will definitely recommend this property to all my friends.
Chynna Peterkin
Jan 25, 2023
I love it here, it's quite peaceful, no drama or problem's yet.I am still here almost one year coming up and I still love it.
Brenda Simmons
Jan 25, 2023
The service team came to make repairs a few hours after I submitted the maintenance requests, which was incredibly fast. They were efficient, polite, friendly, and solved all my issues within an hour. The team communicated what they were doing and made the process very smooth. The response time and crew were outstanding!
Katherine Meakem
Jan 5, 2023
Everyone knows that relocating can be a stressful and lengthy process! I honestly can say that thanks to their leasing staff member JESSICA I feel so much better, and so much stress has been taking off of me! Firstly, Jessica literally stayed on the phone with me for over 30 minutes and addressed all of my questions to the T! She also provided an explanation and solution for any concern I had. As we all know, sometimes good customer service can go out the window when dealing with major properties. Every Cortland associate I've encountered has been very pleasant and helpful. However, Jessica has gone over and beyond great customer service! I’m sure she is just as busy as anyone else, but she still took the time to speak with me like a human being and made me feel like family! She’s very down to earth and understands how important finding a good apartment home can be! She even offered me resources to different stores regarding decorating my new place! Just overall very knowledgeable and super nice from the begi
Brittany Norman
Dec 21, 2022
As a resident I appreciate their quicker response to fix issues in our apartment
linah sixbert
Dec 14, 2022
The maintenance here is amazing!!! Super friendly, and helpful. They’re willing to help with anything (even if you remember little things when they’re only here for a light bulb 😜) An issue with my water heater? It’s being replaced no problem. Just so appreciative to have a maintenance team I can trust, with smiling faces and who goes above and beyond!
Sally Ragsdale
Dec 14, 2022
Probably the best property I have lived in so far. Moved earlier this summer and staff was extremely helpful during the transition. Any issues or questions I’ve brought forward have been answered speedily and compassionately. Austin, the maintenance manager, deserves 5 stars for his customer service and willingness to go the extra mile. Will definitely recommend this property to friends looking to move this way!
Jeffrey Flood
Nov 28, 2022
I just got approved to move in!! I toured and was assisted in my application process by Jessica, she made everything such a clear and easy process! This is my first time moving and I’ll never forget this experience!
sydney mack
Nov 16, 2022
I placed a work order this morning and before lunch the service/maintenance team Austin Jason and Ryan had already completed my service request. Thank you gentlemen for your fast response, friendly demeanors and the know how to properly fix problems. You guys are fantastic. Thank you.
Samantha Gray-Hudson
Oct 21, 2022
Great interactions with administrative staff and property managers. Also, I appreciate the effort in striving to engage the residents with activities and food trucks.
Bobby Harrington
Oct 11, 2022
Malik was awesome!!! Great personality! Very helpful and informative! Give this man a raise!!!
House Of Dee, LLC
Sep 24, 2022
The pool party event today was great! It was nice to meet new faces from the office and meet neighbors. I felt a great sense of community, which is comforting. Thank you!!
Ice Candi
Sep 22, 2022
The best place ever
SuperDaouda2
Sep 22, 2022
Great property. Jessica was awesome. Keep up the good work!
Clint Haskell
Sep 22, 2022
We had a lovely experience at the gorgeous property.
Kimberly Alexander
Sep 22, 2022
These apartments are newly renovated, very nice and clean spaces. I really recommend staying here.
Sergio Hernandez
Sep 22, 2022
Jessica Mahatha, is the crown jewel of this establishment. She really knows her stuff. It's hard to believe one person can make such a difference, so I encourage you to give her a shot at assisting you with finding a new place; and see for yourself! :)
Anthony Tiburon
Sep 22, 2022
I love the community here great place to live.
Jirarak Vongphanthuset
Sep 22, 2022
Had a good time tonight at the event Keep it funky ya'll.
S O
Sep 22, 2022
Jessica goes the extra mile every time. Thanks Jessica.
Sherry Alexander
Sep 22, 2022
Always a pleasure here Samantha always helps me with whatever I need, its been a great experience!
roseanne vargas
Sep 22, 2022
Ever since Cortland has taken over our residence, they have worked so hard to pick up the pieces that have been ignored. They hosted a pool party before the end of the pool season, after they quickly rehabbed the pool from the off season. It was such a great time! Mikhail, Jessica, Samantha and Emily are a great leasing staff and since they have been here have taken care of us with anything we have needed.
Autumn Cowart
Sep 22, 2022
The leasing office staff are friendly and accommodating
Jue Viole Grace
Sep 22, 2022
Great place!! Feels like home😊
Patricia Harvell
Sep 22, 2022
Toured this property back in June. Beautiful property in a great location with an amazing staff! 5 stars all around!
James Voelker
Sep 22, 2022
My husband and I were looking into apartment's this week and had a very pleasant experience speaking to Mikhail Williams at this property. He was personable, funny and knew a ton about the area, answering all of my questions with confidence. I felt like we were friends by the time we were through conversing. I wish every interaction of this nature was that enjoyable. Would definitely feel comfortable living in this community!
Danielle Lytwyn Forghetti
Sep 22, 2022
Perfect locations highly recommended to all
Cheikh Sene
Sep 22, 2022
I called for leasing information and Jessica was very helpful! She answered all my questions and more! I’m thinking about moving to this location soon.
Brionna Ramsey
Sep 22, 2022
When looking for homes, the apartment matters. What matters more to my family is the people the people that work for the complex. In our search we have come across some very grumpy people in the office. We hands down enjoyed Jessica and she is the reason why our move to NC will be to Cortland Brier Creek. Thanks for all the help!!!
Person That’s me
Sep 22, 2022
Called for leasing information and Jessica M. was very helpful! She answered all of my questions. Will visit soon to see the property since I'm moving from SC.
Shauntay Pearson
Sep 22, 2022
I love the community lots of great things happening
Hali
Sep 22, 2022
What a great community! Mikhail is so great and helpful, I can’t imagine better staff! You won’t be disappointed with Cortland Brier Creek!
Matthew Hayden
Sep 22, 2022
I have lived here last few years and things have been great, love living here, great place to live, lots of shops, and stores nearby, very convenient.
Danielle Nagab
Sep 22, 2022
Great property, just taken over by new management and can’t wait to see what they do with it! Also Mikhail is all smiles when you walk in, awesome energy!
Ryder Bilter
Sep 22, 2022
Miss Jessica was very pleasant to speak with, excellent and professional. She answered all my questions and more. She is amazing and knows her stuff. Will consider renting at this location soon.
Bella B
Sep 21, 2022
I spoke with Jessica and she was so amazing helping me.
ardis Allen
Sep 21, 2022
I saw Paul Vota working hard at and around the compactor area to keep our property clean. Always goes above and beyond.
Donna Vota
Sep 21, 2022
Throughout my entire application process with Jessica at cortland was inviting and friendly. Also when Jessica was not available Mikhail had the same great energy. He helped without hesitation. Great team Thank you
Samantha Gray-Hudson
Sep 21, 2022
Jessica is so sweet she is always helpful and willing to go the extra mile. I am from out of state and she told me a lot about the area. Thank you, I will never forget her hospitality!
TheChocolate MilkLady
Sep 21, 2022
Since taking over the complex, we've seen the property really being spruced up! A clean and sparkly pool, much better landscaping, and power washing of common areas and walkways. The maintenance staff is wonderful: courteous, prompt, and knowledgeable. The office staff is likewise prompt and courteous.
Kathleen Nichols
Sep 20, 2022
I happened too stop by since it was in this fabulous location, I popped on in to the leasing office and I was welcome by Samantha Pierce. She was intuitive, listen to what. I was interested in which was a 2/b 2/bth. She explained application fee, how everything is paperless, and what was included as far as amenities. That was the best 20 mints, I have had in a long time.. I sure will recommend to family and friends. Thank you for your time Oakwood Brier Creek staff.
Marie Davis
Sep 20, 2022
New management company and staffing are fantastic. Everyone is very helpful and attentive to the needs of the property and residents. The property is also starting to throw resident events that are welcoming and a great way to meet our neighbors.
Manuel Catá
Sep 20, 2022
Lovely Community.
Nicole S.
Sep 20, 2022
I Love Raleigh & Cortland Community Makes It Even Better!!!
Cassandra Pierce
Sep 20, 2022
I moved here a couple months ago and i love it here at Cortland brier creek!! Miguel and Jessica made the transition for me very smooth and i’ve had no issues here at all. They’ve always been super kind to me and have helped me out with any questions or concerns i’ve had. Shout out to a awesome team at a great complex!!
matthew dehoff
Sep 20, 2022
Great property, close to shopping, dining, and entertainment with access to I540, I440, and I40 within minutes!!!!
Bonnie Grant
Sep 20, 2022
I have had a great experience living at Cortland since may of 2022 The management staff is excellent especially Machel and Bonnie and Samantha.I recommend if your looking for a great place to live look no further
Allen Davidson
Sep 20, 2022
Excellent customer service
Kim Cordy
Sep 20, 2022
Samantha is so helpful
Kelli Clancy
Sep 20, 2022
Samantha P. Is amazing! A superb professional being extremely knowledgeable and helpful plus she’s beautiful!
Sand Storm
Sep 20, 2022
I love living here and it has been the best decision I've made especially with me being so new to the area. Samantha has been so helpful and very friendly which has made my experience amazing!!
Danielle Spivey
Sep 20, 2022
Very helpful
Adrienne Mercer
Sep 20, 2022
My experience with Cortland has been great and nothing but positive things can be said from my point of view. I can't say anything negative about the management team and I enjoy going into the office because of their professionalism. I hope they continue to keep up the good work. They also take care of the property which I appreciate because I despise littering and seeing it lying around. I would definitely renew my lease with them if it came down to it.
Quantria Bell
Sep 20, 2022
New maintenance are great the office staff are awesome, helpful, the events you guys are having are also good.
Luis Yambo
Sep 20, 2022
Super happy Cortland now manages the Brier Creek location. I have been here for 7 years, and just in the last month or so I have seen tremendous improvements throughout the community. I don't expect everything to be fixed over night, but they are diligent about getting things completed in a timely manner, and they take pride in the service the provide to the residents. The office and maintenence staff are very nice and pleasant to work with. Their communication is superb and updates are 100% better than the last company. Thanks Cortland! Looking forward to enjoying the Cortland Living Experience!
Dana Frazier
Sep 2, 2022