This community is quiet and clean. The apartments are beautiful with state of the art appliances. I love living here based on all of these factors. That's why I give this place 4 stars. As it pertains to the staff in the leasing office, I am not happy. Due to an incident that occurred 2 months ago, I have not felt as welcomed as I did initially. It was when I asked the assistant manager if he would change the channel in the gym. I didn't want to watch crime while working out. Instead of honoring my request, he gave a sarcastic remark. He went on to change the channel but quickly reminded me that he would turn it back when I left. Wow. All of that attitude for a tenant who pays on time. The lady in the office is just as cold. She is very antisocial. She doesn't greet you when you walk in. She pays more attention to her cellphone and computer screen than the tenant. THE ONLY EMPLOYEE WHO DESERVES 10 OUT OF 5 STARS IS THE MAINTENANCE MAN. HE'S ABOUT 22 YEARS OLD. HE IS VERY FRIENDLY AND RESPECTFUL. HE DOES A GOO
Faith Jarman
Jan 30, 2025
If you're looking for a warm, caring and positive place to live that is on top of everything this is the perfect choice....
Jan 20, 2025
If you're looking for a warm, caring and positive place to live that is on top of everything this is the perfect choice....
Jan 20, 2025
Apartments.com
We had a wonderful experience with Briar Creek Apartments, and a big part of that was thanks to Shyanne. A family member recently moved from New York to Raleigh, and after touring nine apartment complexes, we found Briar Creek to be the perfect fit for our needs. Shyanne was an absolute gem throughout the process. She was pleasant, relaxed, and represented the organization with professionalism and care. During our initial visit, she made us feel welcome and informed. Later, when we requested an online tour of another unit, she was more than accommodating. What truly stood out was her responsiveness. She shared her personal number and answered every one of our (many!) questions with patience and kindness. Thanks to her, the move-in process was incredibly smooth Can’t say enough good things about Shyanne and Briar Creek Apartments. They exceeded our expectations, and we’re thrilled with the choice we made!
Michele Sprague
Jan 4, 2025
Wanted to say thank you to Mikhail in the office for being so kind, pleasant, and helpful towards me when I came in for my appointment to tour and learn more about the complex. He was knowledgeable, attentive, and made me feel good about my experience at Cortland. I am excited for the next steps and making Cortland my new home!
Christy Setola
Dec 29, 2024
I came from out of state to look at apartments and I was extremely pleased with the staff at The Cortland. Shyanne walked me through all of the available options I had and didn’t make me feel rushed while I was making my decision. She was extremely knowledgeable about the property and very friendly. Mikhail went over important information with me and answered all of my questions. The community is absolutely beautiful and the amenities are top tier. I am very excited for this new chapter of my life and I look forward to hopefully living at the Cortland.
Samantha Blanchard
Dec 3, 2024
Amazing experience! Big shout out to my man Mikhail was the man. He made everything so easy and fun. I will definitely recommend cortland to friends and family. Thank you all so much! Chris
Chris Carter
Nov 19, 2024
This is a nice apartment complex. Mickal and Shantell are very nice with the moving process very knowledgeable I love it here already , we have only been here 5 days and they are quick and responsive. Joseph from maintenance was nice and came quick after we politely asked for our water temperture to go higher because I love hot water and he finished it in a quick and efficient timely manner , very helpful as well🙏🏿. You will enjoy it here it’s a breeze 💕 Thank you Cortland for moving us in our new home ! We love it
Ka'nika jackson
Jul 25, 2024
The new renovated apartments are great! I have been living here for 2 weeks now. The amenities are well maintained and beautiful. Madison is the one who gave me a tour of the apartment, and she is so nice and friendly. She made the moving in process so easy for me, by answering all my concerns and explaining things throughly!
Sharon Joshi
Jun 1, 2024
I am so excited to be moving into Cortland Brier Creek! I toured with Madison and was back later that day to see the apartment one more time and sign the lease! Madison was so kind and was such a fun and helpful guide as we explored the community! The newly renovated rooms was SUCH an appeal to me, and the community seems like such a warm and welcoming one! The apartments are beautiful and the people are so kind! Absolutely no complains about Cortland Brier Creek! I am so excited to move in next month!
Hannah Esmay
May 23, 2024