Andrew,Tory and Darren are always quick to respond to maintenance issues and they are great guys!
Daryl Eckman
Apr 14, 2025
I've really enjoyed my time living at the Cortland Biltmore! The property is beautiful, the staff is attentive, and Andrew on the maintenance team is always quick to address requests and does great work!
Amanda Martinez
Apr 11, 2025
The Cortland Biltmore maintenance team is exceptional. Always quick, responsive and professional. I've never had an unmet need! It is such a comfort to know that we have such a talented and diligent team taking care of us.
Erin Nelson
Apr 9, 2025
We are new tenants at the Cortland Biltmore and are beyond happy. We have rented at luxury buildings through the years, but this property is our home. The amenities are terrific, the staff, Paige, Samantha and Zach are patient, professional, and take care of any and all requests. The maintenance staff, headed up by Darren and Andrew have been wonderful to us. The issues we have had have been taken care of either on the very same day of the request or the very next morning. They are efficient with their time and pleasant at all times, really an award winning duo. We are so happy we have made this move.
Madeline Burk
Apr 8, 2025
I recently moved from a house to Cortland Biltmore. I had a list of apartments from my online search, and this was my first stop. I had to look no further after leasing expert Rhonda showed me the available units. She showed me the One! She provided me all the information I needed and has helped me throughout my move-in process and still does as I’m adjusting and learning about my new place. She is a pro and a sweetheart - goes above and beyond. *Fast forward 15 months after moving in: I could not be happier living in my new home. Everyone on the staff and maintenance crew is amazing. The location is hard to beat and I’m grateful to live in this community with all age groups.
Carol F
Dec 15, 2024
We’ve moved here a year ago. Our lease was up . 5 month ago a new team took over. Paige the general manager, outstanding in every ways! This is a very high class community, and she has delivered on every occasions. Friendly, listens , fixes any concerns. We decided to transfer to another unit , it couldn’t have gone any smoother! She is very professional and approachable. Takes the time to interact with the residents while paying close attention to all is being communicated with her. She immediately passes on all messages to all appropriate team member for an immediate solution. She goes above and beyond ! Her teams are just as professional and courteous welcoming and always there to answer your questions and concerns . Darren, the service manager and his team are absolutely incredible! Again, delivers all services requests in a tamely manner goes above and beyond ! Very professional, friendly, easy to talk to and fixes any concerns you might have in the apartment in a timely manner or at times right in the s
Nov 20, 2024
Apartments.com
Great experience in the last couple of weeks living here. Fun activities hosted by management like movies by the pool and live music. The maintenance team is great! Quick response to any requests. On Wednesday after work the maintenance team member came to fix my A/C after-hours and stayed on the property an extra hour just to confirm the temperature in the apartment was going down 👍🏼 High-fives for everyone!
Cesar Astudillo
Sep 20, 2024
We have not lived in an apartment in 27 years and our experience at Cortland has been exceptional! We are impressed with the clean facilities, friendly staff & residents and quiet and peaceful complex. There are many planned events to help create a sense of community. And the location is amazing!
Verified Resident 1275451
Aug 28, 2024
Apartment Ratings
Very nice building, fun but quiet. Very social building if you want to partake. Great building for dogs. I am new to the community, but have enjoyed it so far. The amenities are nice. Pool is great if you are into that.
Verified Resident 1273987
Aug 22, 2024
Apartment Ratings
So far this has been a great experience. I love my apartment - quality is fantastic. Community is great too - I’m meeting many like minded people - similar ages. My only feedback is I wish the gym area was larger.
Verified Resident 1268335
Aug 4, 2024
Apartment Ratings
Tory Scales fixed my air conditioning & my toilet. He's always so easy to work with prompt and efficient. Very friendly guy.
Jenni Maly
Jul 26, 2024
Tory S was very professional and friendly. Thank you!
Sophia Gabrick
Jul 22, 2024
Recently, I visited this Cortland location with my mom and was greeted by this guy named Torian, he answered all my moms questions and was very polite, he made it very welcoming while assisting. Thank you for the great experience Torian!
Bryan Hubbard
Jun 14, 2024
Very beautiful apartments! My granddaughter was looking to move and this is one of the apartments we came upon. Very much so beautiful and nice scenery. There was a younger guy who was very helpful within our tour. I can’t remember the name, but he had longer hair, locks maybe and was a lighter complexion. So sweet and kind of him!
Maekat Meriweather
Jun 13, 2024
I delivered a package here an just have to say Tory was very nice he greeted me at the door, held the door open for me an politely guided me to the elevator, he also made sure i new where i was going. I appreciate his help an kindness
Sylvia Reyes
Jun 12, 2024
Clean spacious and a friendly community located near high class shopping centers also with nice and informative office managers.
CamCorvon
May 17, 2024
Thank you so much Samantha for the amazing tour. I truly appreciate you. Your property is amazing.
Matthew Walker
May 16, 2024
I have seen multiple of you guys properties, but this location kind of caught my eye the most. Considering moving to the Phoenix area, I think I had a great experience with the staff and the appearance as a whole. One staff member that was completely helpful was Tory. He went above and beyond, out of his way to assists my sister and I. He answered all of our questions and led us through the property for the good look of the scenery. I really appreciate how he was welcoming and accommodating to our needs. Thanks a lot Tory!
kayla warren
May 16, 2024
Recently, I visited this Cortland location just to weigh out my options for my big move! When I arrived, I was very pleased and impressed with the quality and beauty of the complex. I was immediately greeted and welcomed in by a guy by the name of Tory. He was very polite and informative about the property of any questions I may have had. He also took the extra step to show me around certain areas. I like how he knew what he was talking about and expressed his interest in trying to make my experience more elevated. The staff as a whole at this complex showed much gratitude and appreciation for my visit. I will definitely keep you guys on the list for consideration for my upcoming move.
Kiara Warren
May 16, 2024
I had a great experience. Property is spotless and the office staff awesome!
VICTOR RUIZ
May 15, 2024
Cortland Biltmore is one of the nicest complexes around the valley and the Cortland Biltmore staff is second to none. Anthony, Zach, and Sam are always super responsive and helpful. I have never had an issue they weren't able to resolve. I love this facility and am so so impressed with the team. Thank you for everything Cortland Biltmore.
A W
May 15, 2024
What can I say, the community speaks for itself! It’s so beautiful and well kept. The staff members are so super friendly and knowledgeable. I’m super excited to move in October!
Genesis Gonzalez
May 15, 2024
Got the pleasure to visit this community and I was greeted by the office team immediately. It is a gorgeous property that is well-kept and clean. Highly recommend!
Rondy Arocena
May 15, 2024
I had a great experience. Property is spotless and the office staff awesome!
Vic Gonzales
May 15, 2024
Cortland Biltmore is a dream come true and I can’t wait to move in! From the moment I walked in the front door, Anthony and his team made me feel like I was home. The lobby, pool and recreational areas are always spotless and I can’t wait to show it off to my family and friends!
ALEXANDRA SANCHEZ
May 14, 2024
Cortland Biltmore has the most respectful and kind management team. The apartment complex is very beautiful and the apartments are spacious with up to date appliances. Their customer service is amazing and effective, they are always willing to help. Highly recommend this company and apartment complex to anyone!
Kylie Sollima
May 14, 2024
This place is very well kept. Love the property definitely would recommend!
Rashaan Craig
May 14, 2024
Choosing this apartment complex as my home was one of the best decisions I've made! The apartments are stylish and spacious, with modern finishes and thoughtful layouts. The community amenities are fantastic, especially the resort-style pool and well-equipped fitness center. The management team goes above and beyond to make residents feel welcome and taken care of. Living here truly feels like being part of a vibrant and friendly community. Five stars without a doubt!
Tev
May 14, 2024
Courtland Biltmore is a remarkable community! The environment is truly captivating, and Anthony's helpfulness made the experience even more enjoyable.
Jack
May 14, 2024
This community is absolutely stunning, Anthony customer service was amazing made everyone feel at home. Can't wait to move it and enjoy all that is there to offer, and the location is perfect!!!!
Chandra Diaz
May 14, 2024
We have lived here for several years and we love it. Joe the maintenance guy always goes above and beyond!
Nelson Grist
Apr 10, 2024
Aracely was amazing making my move in process quick and efficient while also being patient with me as I asked a zillion questions. Thanks so much Aracely!!
Kevin Cayton
Feb 11, 2024
This place is luxury living for sure, $1700 studio not including utilities is wild, but im sure you get your money's worth
Caleb Campbell
Jan 20, 2024
I had such an amazing experience at Cortland Biltmore. I may be relocating to Phoenix and was so excited to stop by this beautiful property and was not disappointed. I had the pleasure of touring with Anthony. He greeted me when I walked in, answered all my questions, and showed me all of the amenities with a smile on his face! If I make the decision to move to Phoenix, Cortland Biltmore is definitely my TOP choice!
Semone G.
Jan 11, 2024
Really pretty building. I stopped in to drop off flyers at the office for my housekeeping business and it was so nice and everyone was dressed so nice. The pool and hot tub looked so nice! Would love to live here one day! Dream spot!
Jessica Esquamilla
Dec 21, 2023
Stunning complex. Christmas decorations were really nice. Felt like walking into a Nordstrom or Macy's! haha
David O'c
Dec 21, 2023
Beautiful complex. Loved the bar feature and gas range stove. All the amenities were great and the building looked very well kept. The Hispanic guy in the suit was super helpful and answered a lot of questions for me. The 2 ladies in the front didn’t seem interested in helping or like they didn’t want to be there. The one on the far left looked like she was watching something on her phone and very disconnected. There was another lady with short hair who seemed bubbly, but she was with someone so didn’t get to interact with her. Either way, beautiful place. Will definitely come back when it’s time to make my move next year. Suggestion- go to the Hispanic guy or bubbly lady. They seem more interested and personable.
Chris Fink
Dec 13, 2023
Wow. Impressive community, informative staff. Flew in to scope the area for a potential business move. I know we'll more than likely rent first until we get a better idea of where we want to plant our flag. I was drawn to the architecture and lights when I first arrived that evening, so I knew I wanted to tour it during the day. I was greeted by a gentleman in uniform with the company logo. I can't remember his name but very welcoming and offered water or coffee while I wait. I didn't have an appointment but thankfully there wasn't a wait to tour. I noticed a lady with short blonde hair talking to a couple and I was impressed that she still acknowledge me while also saying hello to others as they walked by. I assume they lived there because she knew all of them by name! There was another woman sitting at the front desk but they didn't say much. Another gentleman came out, shook my hand, introduced himself as the manager and was very happy to welcome me. I asked a lot of questions about the apartment community
Brett Overson
Dec 11, 2023
Cortland Biltmore crossed our minds today in a discussion about our recent move. We had an amazing experience with Stephanie here, and remember it fondly. She entertained our touring not once, but TWICE, so we could make a good decision. She was genuine and really made us feel at home. We regret making the decision we made to live where we are now as it has cause due both immense emotional distress, and discomfort in our own home, but we look forward to reconsidering Cortland Biltmore once our lease is up or it has been broken. Never got to come back and thank you personally Stephanie!
Jess C-B
Dec 4, 2023
Such a beautiful place with great amenities & the staff was amazing. Aracely was super helpful & professional. I would definitely recommend this place!
Fabiola Escalante
Nov 18, 2023
The team is great! I was on the hunt for my next apartment and they were able accommodate me and answer all the questions I had! Even the community manager made the effort to come and introduce himself and was so helpful!
Vanessa Pichardo
Nov 17, 2023
Rhonda provided me with excellent services, always nice and welcoming and willing to go the extra mile! Lovely complex
Chujor Ejire
Nov 17, 2023
I've been looking for a new place to rent and I gotta say, the staff here is very helpful! Specially Araceli, thank you for answering all my questions!
Daniel Gonzalez
Nov 16, 2023
I an awesome experience dealing with Rhonda. Rhonda was very helpful, professional, and answered any questions I had.
Phil Wilding
Nov 16, 2023
On my pops Rhonda Butler makes me want to stay at this complex longer shout out to her. She deserves a raise.
Antwyone Gandy
Nov 16, 2023
thank you for the fast customer service and thank you to rhonda for being helping me with my questions
calista howard
Nov 16, 2023
Anthony, Rhonda, and Aracely are absolutely phenomenal! Their customer service is always pleasant and effective. The service team is also amazing! You can always count on them to get the job done. Highly recommend these gorgeous apartments!
Jamiah
Nov 16, 2023
Beautiful and well maintained property! Rhonda gave me a tour and she was very knowledgeable and professional. I appreciate excellent customer service.
Latina Butler
Nov 16, 2023
This is a gorgeous property. Rhonda Butler is amazing and thank you for everything. She is very accommodating. Thanks again
Harold Smith
Nov 16, 2023
Visited to tour the building for an upcoming move. The leasing agent was friendly and helpful, and Rhonda checked in to ask detailed questions about the property. Overall, a positive experience!
Uly Garcia
Nov 16, 2023
Great location, great amenities, amazing staff!
Susy Escalante
Nov 16, 2023
Great staff and amenities 10/10 neighborhood as well!
Jordan Eppolito
Nov 16, 2023
Got to meet the new manager and he’s a breath of fresh air! He’s got so many events planned to this month and next. Super excited to see what’s in store!
Elli Woodwaters
Nov 16, 2023
The amenities here are good and I especially love the bar! Aracely and the rest of the staff were all very kind and helpful. Aracely was the one that toured me, she gave me a lot of useful advice and taught me some things to rent my own apartment! I can’t really afford to live here but this place is worth the price. The apartments are spacious and the place is just beautiful!
FleshPie
Nov 16, 2023
Rhonda is amazing
Rakia Finley
Nov 15, 2023
I loved Rhonda! She was phenomenal.
Maya Rogers
Nov 15, 2023
RHONDA’S tours for luxury apartments are absolutely amazing! She goes above and beyond to showcase the features and benefits of each apartment. Her attention to detail and passion for what she does really shines through. I highly recommend her tours to anyone looking for a luxurious living experience. 🌟
Aleija Bowles
Nov 15, 2023
This apartment complex is pristine. It has everything you could ever want in an apartment complex - gym, coffee bar, pool, jacuzzi, prime Biltmore location, plus a hotel style bar! The community staff Stephanie, Rhonda, Anthony, and Aracely were all so friendly and welcoming, and helped me find the perfect apartment. I’m lucky to be able to call this place my home!
Chiel Borenstein
Nov 15, 2023
Amazing place to stay. I absolutely love my apartment. I would also like to give a shout out to Rhonda Butler for making my move in easy and enjoyable. She was truly amazing to work with.
Ronnel Meyers
Nov 15, 2023
I moved into Cortland Biltmore about 2 months ago and I could not be happier. The building is beautiful, the surrounding area is everything you could ever want, the amenities are top-notch, the maintenance staff is efficient and respectful, there is a security guard watching over us every night, and I have yet to meet a neighbor that wasn't friendly! Also very importantly, the office management staff is extremely friendly, welcoming, organized, professional, and they plan super fun events! They truly set the tone for the building. The leasing agents Stephanie and Anthony really made the decision to move here an easy one. Lastly, I have to mention the bar in the lobby - a perfect way to meet my neighbors; it's so fun! Camille the bartender rocks!
Michael Frank
Nov 15, 2023
Rhonda awesome.
Alexis Gonzales
Nov 15, 2023
I have toured this property and recently applied! It’s a beautiful community very well maintained and I have everything needed near by. Huge thanks to the leasing agent Aracely Villegas for being so kind and wonderful during all this experience!
M C
Nov 15, 2023
I recently relocated and it' has only been a week, but I must say I already have such an "at home" feeling here. My leasing agent, Aracely is an absolute doll. She's bright, articulate, knowledgeable and professional, but more importantly, warm and approachable. It's evident she really cares.
Michelle Esparza
Nov 15, 2023
Love this place it is gorgeous. Spoke to Anthony and he was incredibly friendly and very knowledgeable, answered all of my questions while I waited for my tour by Aracely who is also amazing. The place looks like a palace.
Manny Perusquia
Nov 15, 2023
Aracely and Anthony we're so nice and inviting! The property is beautiful with great amenities but the staff was the best part, super helpful!
marcos martinez
Nov 15, 2023
Stephanie G was amazing!!! I have been here a year and love it here. High end amenities and real “community” in Biltmore area. Highly recommend.
Mark Pontarelli
Nov 15, 2023
Great place and really appreciate Rhonda Butler who has been extremely helpful in explaining and clarifying any queries as well as assisting with any requirements.
DEEPAK K N
Nov 14, 2023
I had a tour with Aracely and not only was she delightful but the property itself is beautiful very well maintained and gorgeous curb appeal….. Great office team and Aracely made made us feel welcomed, answered all our questions and made everything so much easier!
Vanessa V.E.
Nov 14, 2023
Rhonda is the best!!! Came in for a tour and blew me away most definitely made me hyped to get a place there
Dashaun Jones
Nov 14, 2023
Stephanie is the best! She always makes sure to go above and beyond for every need. Everyone is so personable and the building itself is flawless :)
Logan Rutter
Nov 14, 2023
I came buy to tour this building as I am moving here in a few months. The leasing agent was very friendly and helpful, also Anthony came by to check on us and helped ask more in depth question about the property. All round A+!
Eduardo Gomez
Nov 14, 2023
Toured this property and it was a fantastic experience. I was helped by Anthony and Stephanie. Everyone was so helpful and nice. Highly recommend!
Ian Saberon
Nov 14, 2023
The Cortland Biltmore has been a great place to call home. Great central location for the city, high quality building and amenities, awesome community vibes, and last but not least, Stephanie and the management team are the best in the business hands down. You feel taken care of as a resident (the building is well attended to as well). As a former resident of other comparable buildings, and owning a property management business, I confidently say you are in good hands at The Cortland Biltmore!
Brian T. Grooms
Nov 14, 2023
If you are looking for an Apt/condo, the Cortland Biltmore is the place to be in Phoenix. It’s upscale with great amenities and centrally located. Great restaurants and shopping across the street. See Stephanie, she was a great help to me when I moved a few months ago. I highly recommend this place!
Jason Glover
Nov 13, 2023
Cortland Biltmore is a wonderful place to live. The staff goes above and beyond, their customer service is amazing! Management is fantastic, especially Stephanie, she gets it done! The apartment and amenities is a dream come true, especially the bar!
DAWN MINLEY
Nov 12, 2023
I recently moved from a house to Cortland Biltmore. I had a list of apartments from my online search, and this was my first stop. I had to look no further after leasing expert Rhonda showed me the available units. She showed me the One! She provided me all the information I needed and has helped me throughout my move-in process and still does as I’m adjusting and learning about my new place. She is a pro and a sweetheart - goes above and beyond.
Carol F
Oct 17, 2023
My experience with Cortland Biltmore in Phoenix has been outstanding from the first day I took a tour to the day I moved in and now even 3 months later. The management and leasing department has been a pleasure to deal with and this place is an amazing place to call home.
gregg wolfer
Oct 12, 2023
I have been living here for a few months now and it’s been so amazing the whole time! Rhonda Butler was so great in helping us find the perfect home. As soon as we walked into the building Rhonda made us feel comfortable and at home.
Madison Wolfer
Oct 11, 2023
I have lived at the Cortland Biltmore now for several months. It is my first multi-unit apartment complex I have ever lived in, was nervous, did some serious research, and I am so happy to say I succeeded in finding the perfect place. I truly love the apartment, the building, the amenities, the proximity to shopping and eateries, and what makes the residence truly phenomenal is their staff! They recently hired a new manager who I have not had the pleasure to meet yet...but Rhonda and Stephanie are a delight to know and so happy they are providing oversight for all our needs! 6 stars for staff!
Brad Anderer
Oct 11, 2023
Fantastic place to live. The ladies at the front desk are amazing. They take care of things very quickly. The amenities are top notch and I can't say enough about the staff, they are truly fantastic and always on top of things.
tthayes17
Oct 9, 2023
Great luxuary apartments. Quiet and clean building. Pool is great, grills, TVs. Pet area. No foul odors. Awesone gym. Everyone is friendly. Office staff is super nice and responsive! Happy hours so residents can get to socialize. Location is great! Beautiful apartments.
Verified Resident 1176172
Sep 2, 2023
Apartment Ratings
I have never lived in a large community type setting before and Cortland may have ruined me for any other location. Luxury style appointments, awesome staff, welcoming residents, great amenities. I love it!
Verified Resident 1173682
Aug 25, 2023
Apartment Ratings
Happy to call Cortland Biltmore home as it delivers on location, amenities and friendly residents. Also, Stephanie on the Management team is extremely prompt, thorough and reliable.
T S
Jul 25, 2023
Stephanie, is awesome great customer service at the front desk....
CTC Carr
Jul 21, 2023
Getting set up to live here has been an absolute pleasure with the help of Stephanie & Mikayla! The property itself is beautiful, and between the pool, gym, and bar there is everything you need under one roof.
Sophie Carlson
Jul 20, 2023
Amazing experience moving in here! Mikayla was fantastic giving us a thorough tour on walk in. Mikayla, Stephanie and Rhonda were all so helpful and responsive throughout the time here. It’s a great community, I would definitely recommend!
Catie Garcia
Jul 20, 2023
I absolutely love living here. The building has beautiful unique finishes, amazing staff and residents, great location, clean, safe and unbeatable amenities. I also love that we have a resident bar, as that is something most other buildings in the area do not have.
Verified Resident 1154069
Jun 27, 2023
Apartment Ratings
Every time I’ve welcomed guests for the first tine to the Cortland Biltmore, they’ve said some version of “Wow! This is gorgeous!” And it is. The property is beautiful and well-maintained. But the property management team is what makes living here a luxury experience. They are engaged, responsive, nice, fun. They clearly care about the people who call the Cortland Biltmore home. As a result, that’s what it feels like: home. (A gorgeous home.)
Jeffrey
Jun 27, 2023
Living at Cortland is a great experience. Everything is always well-kept and the staff is amazing! Stephanie is always so helpful and goes the extra mile to accommodate residents!
Ashley Holland
Jun 23, 2023
Stephanie was so personable and really took the time to get to know what was important to me in a home! The complex is BEAUTIFUL, and my tour really reflected that!
Sophie Loeb
Jun 23, 2023
This is such a beautiful property and the staff are amazing. I ran into a young man name Rodgerick and he was the sweetest and very helpful. Great staff with wonderful customer service!!!!
Monique Smith
Apr 28, 2023
Great property and amenities the apartment exceeds my expectations the tour guide Rhonda was very professional, knowledgeable, welcoming , and kind. She answered all my questions about the property and made me feel apart of the property already can’t wait to be officially apart of the community
Destiny Conn
Apr 27, 2023
I recently toured the 2 bed 2 bath and let’s just say that it exceeded expectations! Rhonda was very professional, knowledgeable, patient, and kind. She answered all my questions about the property and home. The amenities are everything highly recommended this property
Jose Davila
Apr 27, 2023
I would like to Thank Jamiah S. for here timely and thorough response and great knowledge of necessary procedures. If she is representation of your company I look forward to any assistance going forward. Thanks Jamiah !
Renita McFann
Apr 27, 2023
Stephanie, Rhonda, and Mikayla are all amazing! They are very welcoming, out going, and professional. I highly recommend coming in to meet them and see their beautiful property.
Brandon Calleja
Apr 27, 2023
When I first stumbled upon this community it seemed almost too good to be true. There must be a catch! But everything was as perfect as it seemed online. Rhonda Butler is the most thoughtful, gracious leasing consultant. She provided me with all the information that I needed and showed me around. The location is incredible!
Edisemi Edogi
Apr 27, 2023
Ms Butler was extremely helpful and polite.
Darren Ferguson
Apr 27, 2023
Nice! Great tour, thank you Rhonda. Very knowledgeable.
Jeannette Ferguson
Apr 26, 2023
I have family who moved into these apartments about 2 years ago and they absolutely love it! Whenever they have questions about anything Rhonda is very helpful and welcoming to them, I’m so grateful they have found a place they really like and can call home. Thank you!
jasmine wheeler
Apr 26, 2023
No complaints at all! The property is gorgeous and the workers are even better! Rhonda helped me find my dream place that suits all my needy needs! Thank you so much :))) Cannot imagine living anywhere else !!
Virginia Karmondi
Apr 26, 2023
Had an amazing tour by the assistant manager Jamiah. I was was really impressed by her knowledge and professionalism. The property was really nice but if it wasn’t for Jamiah I wouldn’t be considering moving to the community.
Jay Maureno
Apr 26, 2023
I cannot say enough about my experience living here and how positive it has been. The entire staff goes out of their way to make you feel welcome and like a part of their family. Jamiah and Stephanie just to make a couple have made me feel welcome from day 1. The building itself is beautiful, the apartments are gorgeous and the location is AMAZING. I can get to anything I need in the Valley within minutes and there is so much within walking distance. The other thing that I would add is the amazing residents. There is a community bar that makes it easy to meet new people and everyone is so nice. And there are people from all walks of life which is great so it’s not full of just one demographic. Do yourself a favor and move here. You won’t regret it.
Jeff Faulkner
Apr 26, 2023
I went to view a unit at this location and was greeted by an employee by the name of Jamiah. She was very upbeat, polite and helpful. Answered every question I had and then some. Definitely looking forward to moving into this community:)
kris cooke
Apr 26, 2023
I have absolutely loved my living experience at the Cortland Biltmore. The community is absolutely wonderful and the team at the front desk is always accommodating and helpful if issues or conflict ever arise. Stephanie Gersper is always my go-to girl if I ever need anything. She provides excellent customer service and always greets me and other guests with a warm welcome whenever we come to the front! She does an amazing job at listening and putting the client/customer first and has made my time at the Cortland so much more enjoyable. Thank you Cortland team and for everything that you do!
McKenzie Hulme
Apr 26, 2023
Amazing front desk and staff! The whole complex is clean and friendly.
tim larson
Apr 26, 2023
Living here has been great! Definitely the nicest complex in all of Phoenix. The staff are exceptional and go out of their way to help with anything you need.
Mark Elias
Apr 26, 2023
The community looks amazing- all of the features are great. Jamiah is awesome and is very attentive to the residents when they need help
Mickey Jurenka
Apr 26, 2023
Beautiful place in a awesome community! Mikayla is a absolute delight to know and does a wonderful job!
Bruce Bakken
Apr 25, 2023
I went for a tour & Rhonda was so respectful! I loved her energy
Kayla Johnson
Apr 25, 2023
Staff is always very friendly and helpful! Mikayla does a great with her team and always makes everyone feel welcome!!
Sue Cronen
Apr 25, 2023
Firstly I just want to say that I love staying here. It’s one of the most beautiful complexes I’ve stayed in. The team is so friendly and efficient when I need things done. I’ve seen a new face around lately and every time I see her there is a welcoming smile on her face. I believe her name was Rhonda! But she was very sweet and had no problem helping me figure some things out about my unit. I hope she stays around for some time :)
ReAnce Kindle
Apr 25, 2023
The service tech Joe Hall was very friendly, great customer service, and very professional.
Lorianne Cooper
Apr 25, 2023
An amazing and gorgeous community. Above all others by far. A Tech went above and beyond to make it an evening better experience, thank you Joe Hall. 10/10 recommend
Aaron Robertson
Apr 25, 2023
Such a beautiful property it feels like you are walking through a five star hotel, the leasing staff is very friendly. Mikayla was super helpful and very Knowledgeable, she answered all of my questions going above and beyond thank you!
Leo Contreras
Apr 25, 2023
Mikayla is the best! She’s so helpful and made me feel right at home!
mariah k
Apr 25, 2023
I spoke with Mikayla the manager! She is very knowledgeable and passionate about her job and it shows. I would recommend anyone looking for a true home to stop in, it is worth your time.
Lexi Moss
Apr 25, 2023
I had great experience with the maintenance team. . Robert was always consistent and took cake of any maintenance neededs. Alway clean and on time.
Mc
Apr 25, 2023
Rhonda was so helpful with my transition from a moving to another city. She answered all my questions and was very attentive! She is by far one of the best Leasing Agent that I ever encountered.
Nieya B
Apr 25, 2023
I've been living at this apartment complex for a year now and I absolutely love it. The location is perfect, the amenities are top-notch, and the staff is incredibly friendly and helpful. The grounds are well-maintained and always clean, and I feel safe and secure in my home. The apartments themselves are spacious and modern, with all the features and appliances I need. Overall, I highly recommend this complex to anyone looking for a comfortable and convenient place to call home. I also want to shout out Rhonda Butler and the amazing customer service she has provided throughout my time living here.
Antwyone Gandy
Apr 25, 2023
Hands down love the community and especially the team in the office some of the best people I have ever met hands down I enjoy the smiles when I am greeted and the fun conversations keep it up cortland!!
Ryan Carroll
Apr 17, 2023
Beautiful community with awesome staff! Mikayla always goes above and beyond!! Lucky to call this place my home!
Kaitlyn Boster
Apr 11, 2023
I probably viewed about 25 other complexes before landing on this apartment and nothing else could compete with the quality of the apartment unit, the gorgeous decor and the wonderful leasing team. I've lived here for just about 3 months now and I must say, this has to be one of the nicest properties in the Phoenix/Scottsdale area. The team really has made me feel so at home and I absolutely love it here!
Praise Eronmosele
Mar 22, 2023
Stephanie is the absolute best! She made my entire visit that much better and her smile lights up the room!
TheDjNino
Mar 16, 2023
Beautiful place and the front office here is AMAZING!!!! The area is extremely well located.
Don Selig
Mar 15, 2023
Great place to live! Loved the high ceilings and the wonderful staff
Mitchell Boster
Mar 15, 2023
I moved into Cortland Biltmore about 2 months ago and I could not be happier. The building is beautiful, the surrounding area is everything you could ever want, the amenities are top-notch, the maintenance staff is efficient and respectful, there is a security guard watching over us every night, and I have yet to meet a neighbor that wasn't friendly! Also very importantly, the office management staff is extremely friendly, welcoming, organized, professional, and they plan super fun events! They truly set the tone for the building. The leasing agents Stephanie and Nate really made the decision to move here an easy one. Lastly, I have to mention the bar in the lobby - a perfect way to meet my neighbors; it's so fun! Camille the bartender rocks!
Michael Frank
Mar 9, 2023
Ive lived there for a year now. Amazing staff, amazing customer service. Everyone is always friendly and helpful. The grounds are kept up really nice. An overall great place to live!
Nick Franciose
Feb 18, 2023
Great place to live! Staff is always very helpful!!
Daniel Baiza
Feb 17, 2023
I just moved to Arizona from New Mexico, and living at the Cortland Biltmore has been a dream. The leasing team Stephanie and Nathan have been wonderful in the entire process. I feel like I am living at a luxury hotel, having a bar in the lobby and the amenities that you find at high-end hotels you can't beat! I am happy to call this place home!
Amber Tinagero
Feb 15, 2023
I knew I wanted to live here once I sold my home and was ready for easier living. I have NOT been disappointed one time with everything that is Cortland Biltmore. Firstly, people make a place wonderful and the staff here is amazing, stellar, knowledgeable and just the kindest people you will ever meet! I look forward to coming home everyday, knowing I will receive a warm welcome! They also are so so sweet to my dog, she also smiles every time we go to the lobby. My requests for maintenance or assistance are handled quickly and with great care. I feel like I have the best hotel to live at which happens to also be the place I call home! You will love everything about here….move in soon! :) LM
Lizabeth Matthews
Feb 15, 2023
The property is one of the most beautiful in Phoenix. The hallways smell like a hotel and the pool looks like it’s from a resort! We also have the best community living with a private bar located in the building!
Stephen Sauer
Nov 20, 2022
Great staff, beautiful property and there is a bar in the lobby! There’s no other property like this where you can easily socialize with your neighbors and meet new people. Highly recommend!
Camille Hendrix
Nov 17, 2022
Very courteous employees. Nice and clean apartments. Will definitely recommend.
Ino Loera
Nov 17, 2022
The team here is the best! Super personable and friendly. Great community and the property is beautiful!
Travis Fleming
Nov 17, 2022
Great team!!!! Thank you everything you do
Yolanda Yanez
Nov 16, 2022
Best apartment complex I have ever lived in. Very clean and everything is new. The staff is amazing. Especially Jamiah Small. She was quick to address any issues I had and always has a smile on her face. I Would definitely recommend Cortland Biltmore place as your next home.
dustin lehr
Nov 16, 2022
Stephanie was amazing. Gave me plenty of options and I was able to make the perfect choice for my new home.
Mark Pontarelli
Nov 16, 2022
Great experience! The staff is awesome and very helpful with everything. Highly recommend.
Mark Elias
Nov 16, 2022
Cristal and the leasing team here is fantastic! I went in for a appointment tour and everyone was professional, answered all questions I had and gave great customer service. Can't wait to move in!
Christina Seward
Nov 16, 2022
The management team at Cortland Biltmore are professional and courteous. They always greet you with a warm welcoming smile and go out of their way to help you with anything, making your living experience even more enjoyable.
gautam gupta
Nov 15, 2022
Always an enjoyable team to work with and very professional. Particularly enjoy working with Mikayla Fleming!
Bruce Bakken
Nov 15, 2022
Staff is very friendly and accommodating! Grounds are always well maintained and issues are always addressed in a timely manner. Keep up the good work!
Sue Cronen
Nov 15, 2022
The property is spotless and Stephanie always gives the warmest welcome!
Britney Bergeron
Nov 9, 2022
This building is so beautiful and well kept. I have enjoyed living here so much.
Oct 26, 2022
Apartments.com
Stephanie and the team are awesome!
Morgan Slaton
Oct 25, 2022
Very convenient location. In love with the pool area/apartment finishes and the staff is so pleasant to work with. Pet spa is a life saver!
S M
Oct 25, 2022
We abruptly relocated to Phoenix for work and had to get an apartment very quickly. The staff made our transition to a new city very easy. The apartment is fantastic and the common areas are perfect and clean.
Oct 25, 2022
Apartments.com
I just recently moved in and it’s been a great experience thus far! Stephanie & Jamiah have been great to work with, making the move incredibly stress free. The building is gorgeous with multiple amenities as well. Thanks Cortland !
chris turner
Oct 20, 2022
I love living at the Cortland Biltmore. Of course the property is gorgeous and the amenities are great - but the best part is the staff team! They are all so warm and welcoming and friendly and positive! They take incredible care of their residents. From day one this team made me feel at home. Cortland Biltmore is a community in every sense of the word. Highly recommend!
Erin Nelson
Oct 20, 2022
I did a delivery here and the staff are amazing. They were very respectful which was very shocking in accordance to all the other places I've been. I can only imagine what the stay would be like. The building had the best of decor by what I have seen. It was very elegant.
Isaiah Mitchell
Oct 13, 2022
One of the most beautiful places to stay in the city.
Lisa CONRAD
Aug 23, 2022
Use to live in that area.
Cathie Marks
May 5, 2022
Recently leased a three bedroom apartment and super excited to move in. Upon entering I was immediately greeted with a beautiful warm smile and upbeat welcome from Emily. The property is absolutely beautiful and contains tons of amazing amenities. The vibes of the lobby reminded me of a hotel in Vegas. Thank you to Emily and her team for making me feel extremely welcomed to my new home!!
Gary Reed
Apr 17, 2022
Amazing place to live - Great location with beautiful appartments, wonderful staff, and amazing amenities!
Christina Benjamin
Mar 25, 2022
I absolutely love loving here! The staff is amazing from the front office, maintenance and cleaning crew. On site mgmt does a good job of keeping residents informed and taken care of. Highly recommend!
Shandi Hudson
Mar 24, 2022
This property is amazing. I never write reviews, but hands down this property goes above and beyond to assist and support its residents. In addition everyone is extremely professional and attentive to both the residents and the property needs. They make sure residents enjoy their surroundings and benefit from community events. It's clear that both local and out of state tenants find this property to be the place to be.
Ally Barry
Mar 24, 2022
I am going on my third year at Cortland Biltmore. The staff especially Emily Mueller have been incredible. The community is always clean and well maintained. If you ever have a request it is always accommodated or handled very quickly. If you are looking for a high end living this is place to look at for your next move.
Jeff Berkowitz
Mar 23, 2022
We moved in when the property was still under construction and called The Angela. We love living at the Cortland Biltmore! We've lived in similar communities before but none have been as well-managed or well-maintained at this one. The property is beautiful and feels cozy; it's not a typical sprawling apartment complex. I's easy to get to know your neighbors, especially with having a bar in the lobby! The units are more like homes rather than apartments, with beautiful finishes and nice touches with shelving and lighting. As dog owners, we love the dog park and having the walking path around the community is really nice. When our lease recently was about to expire, we considered moving to another property, but we love it here! We know we'll be hard pressed to find another management crew (led by the amazing Emily Mueller) as wonderful as this one!
Kim Graham
Mar 23, 2022
We moved in last April it’s our first time renting in 30+ years our concerns were noise, safety, parking and cleanliness, Cortland has exceeded our expectations in these concerns. The staff here is very professional and friendly quick to answer and address all of our concerns. They stay on top of their clear written policies which in my opinion keeps this location a top choice for renters. While we have been here Cortland has done some major upgrades with little or no impact on the residents but only to enhance our experience. We use some of the amenities and they are in excellent shape.
John Ylinen
Mar 23, 2022
Common areas and bar are modern and clean. Parking is rough for guests. Good location
Tyler W.
Jan 14, 2022
Totally amazing never walked inside lol
Chica
Dec 25, 2021
Alright
Marlon the ol G Daniels
Nov 3, 2021
Fantastic place to live and relax! Staff is amazing!
David Murphy
Jul 14, 2021
Fantastic place to live and relax! Staff is amazing!
David
Jul 14, 2021
Family lives here beautiful place
Erlinda Sherman
Jul 8, 2021
The turnaround time for any maintenance request no matter the nature of the issue in the unit has the most consistent and prompt response with complete resolution. Robert the Tech Manager is a true professional. The front office listens to all their tenants and takes feedback constructively in a rich exchange that leads to the best interest of the entire community.
Amir A.
Mar 1, 2021
Haven’t toured the property yet, but had a great leasing experience with Michael! He was very professional and answered all questions quickly. Can’t wait to move-in in July! Mariel is the icing on the cake that makes this property a true gem.
Ryan M.
Feb 10, 2021
This is the most amazing apartment home we've lived in. Staff makes us feel like we live at The Ritz-Carlton!
Mike M.
Dec 15, 2020
This place is amazing. Very classy clean and everyone is very pleasant there.
Rob K.
Nov 30, 2020
The process to gain a new home at The Angela was flawless and simple. Mariel is a pleasure to work with. Now......just can't wait for the place to open! Here's an update from my review a year ago (the single paragraph just above.) And..........a year later, I renewed my lease. Cortland Biltmore is even better than new. All has been great here not the least of which is the apartment itself , everything about it and the operations of the property. Consistency especially when positive is always a food thing. Mariel and Emily continue in that leadership role for Cortland a year later - great! Having lived in a few nice properties around the valley this one stands out above the rest. The management takes a genuine interest in making your life here smooth - they care.
Matthew B.
Nov 14, 2020
Five STARS is not enough to show how happy I am with Cortland Biltmore! More specifically, I love the Management team at the complex. I was already scheduled to move then COVID19 came and everything was shutting down to the point where I considered not moving in at all. Thanks to Mariel and her team members -shout out to Mariel, Emily, Robert and Michael- made the transition fun, funny at times and basically made me feel at home that I moved in anyway. These humans are the cherries on top of the beautiful, peaceful, safe, centrally located place I now call home.
Danielle F.
Nov 13, 2020