The turnaround time for any maintenance request no matter the nature of the issue in the unit has the most consistent and prompt response with complete resolution. Robert the Tech Manager is a true professional. The front office listens to all their tenants and takes feedback constructively in a rich exchange that leads to the best interest of the entire community.
Amir A.
Mar 1, 2021
After looking at a dozen apts i found my gem Management and staff were awesome Building was super clean Pool and gym being redone and the views from my apt are amazing!
Darryl E.
Feb 24, 2021
A friendly staff that goes out of their way to make your apartment very nice!
Lynn Z.
Dec 17, 2020
The staff over at Biltmore Place was VERY helpful in getting me into the right unit for me. Jamiah in particular was great, she answered all questions thoroughly and made it happen. Definitely would recommend going to see her for all your apartment needs!
Cade R.
Dec 15, 2020
I’ve been looking for an apartment for weeks and nothing had pulled up until I found this place. The day I went on the apartment tour was the same day we moved in !! The lady in the front named Tiana is awesome! She helped us through the whole process and was so fast on everything!! She answered all my questions and concerns and I’m glad we met with her.
Alexandra R.
Aug 28, 2020
Cortland Biltmore Place has friendly staff that makes you feel like you are truly welcomed here.
Verified Resident
Jul 2, 2020
Apartments.com
My roommate and I love living here and are on our second year lease. Firstly, the office staff Amy & Alexis have always been great, helpful and exactly what anyone would want in an apartment manager. Thank you ladies, you’re seriously amazing and the community loves you! Second, maintenance is excellent and today proved it. 450pm I come home and the AC isn’t up to par and it’s blowing hot air. Keep in mind the office closes at 6- they got someone in to fix the AC within the hour when these guys are already off work! In addition, they’re here on the weekend making sure the pool is clean and sanitary with all things going on in our world. Thank you gentlemen for going above and beyond every time you come help us! And lastly, I’ve made great friends with our neighbors. It’s a mid 20-late 30 community for the most part but also very diverse with a well mix of all ages. Weekend pool socializing in our courtyard feel pool is always fun. Outside of anything that is within managements control, I have nothing negative
Jennifer Lindsey
Jun 23, 2020
I moved to this location in October 2019 and since loved every minute i spent here management made it possible to live in peace and harmony every member of management is very professional and courteous.
Verified Resident
Jun 1, 2020
Apartments.com
The entire team has been great. I see the maintenance team cleaning the elevators regularly but my biggest compliment - I noticed some bugs and webs built up at my front door light, I went to clean it up one weekend and to my surprise the team had taken care of it. Proud to call Cortland Biltmore home. Maintenance and office team are great!
Verified Resident
May 18, 2020
Apartments.com
Cortland Biltmore Place is a great place to live. The apartments are big and the closets are very large compared to other apartments we looked at. The amenities are great as well. The staff Amy and Cruz are the best in the business.
Macs and Buddy
Mar 14, 2020