We were in a search of the safe and quiet community. After researching online we have discovered that Cortland Biltmore Place has an amazing reviews. Immediately upon arrival we were greeted with kindness and care from Jasmine. Since that moment everyone we spoke with was absolutely amazing. Property itself is very clean, secure and has a lot of wonderful amenities. Location is a very big plus. We could not be happier! Definitely recommend!!!
Yevgeniya
Dec 30, 2024
It’s been great. Community is overall friendly. However, dog waste is a problem at times, and that comes from our neighbors for not cleaning up any waste even inside the complex. I wish that could be enforced a little more.
Verified Resident 1302334
Dec 13, 2024
Apartment Ratings
The Cortland Biltmore Place apartments are absolutely fantastic. I lived there for 8+ years and had a great experience. My apartment was on the 4th floor and I never had any issues with noise from neighbors or any security concerns. The apartments are well laid out making excellent use of the space so you get decent sized closets and bathrooms along with a good sized main room and bedrooms. The full-sized washer and dryer were also great to have, as well as being nicely tucked away. Over my time at Cortland Place, there have been a variety of management companies involved and office staff. Some were certainly better than others. I have found Cortland very easy to work with and the current team are great - including front office staff and the maintenance guys. The area was also a big plus for me. I know this isn't something mentioned often in Phoenix, but the neighborhood is very walkable. It is pretty quiet but you've plenty of shops nearby including an excellent grocery store (Sprouts) and a few good restaur
Helen Jack
Dec 6, 2024
We enjoyed our virtual tour with jasmine she was super informative and friendly. Hoping we can call this place our new home!
Maria Husting
Nov 27, 2024
We’ve moved here a year ago. Our lease was up. We decided to renew / transfer to another unit :) 5 month ago a new team took over. Paige the general manager, outstanding in every ways! Absolutely perfect for this gem high end community. This is a very high class community, and she has delivered on every occasions. Friendly, listens, fixes any concerns with an extraordinary professionalism. We decided to transfer to another unit , it couldn’t have gone any smoother! She is very professional and approachable. Takes the time to interact with the residents while paying close attention to all is being communicated with her. She immediately passes on all messages to all appropriate team member for an immediate solution. She goes above and beyond ! She takes her job very seriously and clearly loves it and is very passionate about it. Her front office teams are just as professional and courteous welcoming and always there to answer your questions and concerns . Amazing! Darren, the service manager and his team are ab
Elle Mansfield
Nov 19, 2024
We’ve moved here a year ago. Our lease was up. We decided to renew / transfer to another unit :) 5 month ago a new team took over. Paige the general manager, outstanding in every ways! Absolutely perfect for this gem high end community. This is a very high class community, and she has delivered on every occasions. Friendly, listens, fixes any concerns with an extraordinary professionalism. We decided to transfer to another unit , it couldn’t have gone any smoother! She is very professional and approachable. Takes the time to interact with the residents while paying close attention to all is being communicated with her. She immediately passes on all messages to all appropriate team member for an immediate solution. She goes above and beyond ! She takes her job very seriously and clearly loves it and is very passionate about it. Her front office teams are just as professional and courteous welcoming and always there to answer your questions and concerns . Amazing! Darren, the service manager and his team are ab
Elle M
Nov 19, 2024
Jasmine from the front office went the extra mile to help me get settled in when I first moved. She was cordial and always timely in her assistance, and made the entire process smooth. I feel very welcome here thanks in part to her! Been enjoying my time here as a resident!
Oscar Ramirez
Nov 11, 2024
Our move in has been great and helpful, all thanks to Jasmine. She made our move in easy, and answered all our questions, and was very attentive including our emergency in the beginning of our move in.
Lorie Figueroa
Oct 23, 2024
Vanessa is the worst help they have in office I cannot stress this enough
daja hawes
Aug 6, 2024
Thank you to Zach Young for an amazing experience. He covered every amazing detail regarding the property, answered our unending stream of questions with patience and understanding. A move is a stressful endeavor and where you choose to reside in a new city is critical. He soothed our concerns, and won us over with his knowledge of the area, security of the complex and its ample amenities. The Biltmore is an amazing property and we will be honored to call it home. Again Thank you Zach, we look forward to working with you and the rest of the amazing staff. You guys know how how to make a resident feel at home ⭐️⭐️⭐️⭐️⭐️
david blowe
Jun 4, 2024
The manager Jasmine Thompson was super cool my car quit out front n she came out and offered water and chips and if we needed to use the restroom before she closes because it was so hot out ...now with that act of kindness this the community l would find comfort in ....Thx Courtland Biltmore Place ❤️ 💯
Steven Hendrix
May 17, 2024
Love that they have a lot of lockers for packages. Lockers are not in office so you don’t have to pickup during business hours which is great! Makes deliveries quick & easy which is is all I need.
Nelson Rodriguez
May 16, 2024
Nothing but a wonderful experience from the initial property tour to paperwork, move in date and overall everyday living. We checked out alot of apartments in the area before choosing to live here but the moment we met Joel and Jasmine and talked with them (thanks for being so kind and patient with all of our questions!) and then saw the units and how well they take care of the property we knew this was the best place to be. We have met so many wonderful neighbors, everyone has been friendly, all the staff from office to maintenance and even vendors like pest control are wonderful prompt and so helpful. We had a few maintenance requests and they were all handled so efficiently. This has been the best apartment complex and management we’ve had. So happy to live here!
Sel Rod
Apr 12, 2024
Our experience with the Cortland’s Biltmore Place has been nothing short of amazing. The premise is always kept immaculate, the management team, especially Jasmine, Joel and maintenance are on top of everything. They’ve been thorough with our application process and extremely helpful during our time living here. I couldn’t praise this place enough! Cortland Biltmore place is well deserving of 5 stars and I would recommend this place for anyone who is looking for good quality of life. Our neighbors are all friendly and pretty communicative and the staff excels in customer service! Thankyou guys for everything you do!
Josh Liberty
Apr 11, 2024
Jasmine was very polite and helpful. She made everything very easy. Great person. Nice place everything was clean and in order.
Andrew Otanez
Apr 10, 2024
Cortland Biltmore places a great place to live Joe Hall goes above and beyond every single day.
Nelson Grist
Apr 10, 2024
Nothing but a wonderful experience from the initial property tour to paperwork, move in date and overall everyday living. We checked out alot of apartments in the area before choosing to live here but the moment we met Joel and Jasmine and talked with them (thanks for being so kind and patient with all of our questions!) and then saw the units and how well they take care of the property we knew this was the best place to be. We have met so many wonderful neighbors, everyone has been friendly, all the staff from office to maintenance and even vendors like pest control are wonderful prompt and so helpful. We had a few maintenance requests and they were all handled so efficiently. This has been the best apartment complex and management we’ve had. So grateful to live here!
Sel Rod
Apr 10, 2024
The Cortland Biltmore Place team has been so responsive, very helpful, and genuinely amazing people! They always have a smile on their face! The location has been amazing to live in as well. Amenities are always clean too which is a must!
erin li
Apr 9, 2024
We had the pleasure of touring on 3/1/24 and Jasmine Thompson was extremely thorough with explanations and provided all of the information we requested. We were very happy to work with her and we are looking forward to continuing to work with her as we prepare our next steps with Cortland. She was extremely knowledgeable and kind to us.
DANIEL LEE
Mar 1, 2024
From the very beginning of our tenancy to the last day has consistently gone above and beyond to create an awesome living experience. One of the standout qualities of cortland is their prompt and efficient communication. Any concerns or questions we had were addressed with remarkable speed and clarity. They organized social events, making us feel like more than just tenants but valued members of a tight knit community. This personal touch creates a positive and welcoming atmosphere that is truly unique. Both Jasmine and Joel were beyond helpful with any question or request we had. It was such a pleasure to be a tenant of this community! HIGHLY RECOMMEND.
Matt Ramirez
Jan 28, 2024
From the very beginning of our tenancy to the last day has consistently gone above and beyond to create an awesome living experience. One of the standout qualities of cortland is their prompt and efficient communication. Any concerns or questions we had were addressed with remarkable speed and clarity. The leasing office also fosters a sense of community within the property. They organized social events, making us feel like more than just tenants but valued members of a tight knit community. This personal touch creates a positive and welcoming atmosphere that is truly unique. Both Jasmine and Joel were beyond helpful with any question or request we had. It was such a pleasure to be a tenant of this community! HIGHLY RECOMMEND.
Matt Ramirez
Jan 26, 2024
Let me start with how grateful we are to the leasing office staff, they made our transition moving in as smooth as possible. Our entire time living there we were treated like family, they had so many fun events, very engaging with the residents, they always made sure to have kids included, and it was an all around fun experience to live here. Unfortunately we had to leave AZ to head back to MD due to a family emergency and these guys made our transition as smooth as possible, and we could not be more thankful for the experience these folks gave us, you all will forever have a friend in us! SHOUTOUT TO JASMINE AND JOEL!! You guys owe us another trivia ;)
Thalya Ramirez
Jan 26, 2024
From day one, the whole team here has been kind and helpful and responsive. They have all gone above and beyond for me each and every time. Thank you, Jasmine, Joel, Joe, and Rod for making everything so easy during a stressful move! The apartment itself is spacious and well-designed with nice modern touches. Neighbors are respectful and it’s a safe environment. I’m happy to call Cortland Biltmore Place home!
Michelle A
Dec 5, 2023
So unfortunately due to some circumstances with my job I was not able to move into these apartments at this time. But the young lady Jasmine that helped me was awesome. Very clear on everything. Super nice. Probably one of the best leasing agents I've ever dealt with out of four different states. I would highly recommend dealing with Jasmine. If I do ever move back down to the valley I would totally go where she works.
Anthony Solano
Nov 15, 2023
First I would like to say my experience at Cortland Biltmore Place was amazing... everyone in the office was professional and always said hello and the maintenance staff was top notch. Any issues was handled within hours which is very impressive. One incident when the AC went down it took a fews days to eventually find the problem but they brought down a portable AC unit. They are top notch. This review is for future residents and especially current ones. In the interest of making sure this just doesn't sound like a rant I will be transparent and show my entire conversation with the manager Joel Prinz. That way everyone including the higher ups of Cortland Biltmore have a true full picture. I informed the office that their tree fell on my car...( I want to be clear.. there was no storm on the weekend of September 2nd, the tree needed to be trimmed and maintained by the landscapers and was laying on the parking lot for days after it fell). I was deferred to Joel and emailed and Joel gave me instructions to tak
Prestwood_P
Oct 14, 2023
Apartment Ratings
My experience with Cortland Biltmore in Phoenix has been outstanding from the first day I took a tour to the day I moved in and now even 3 months later. The management and leasing department has been a pleasure to deal with and this place is an amazing place to call home.
gregg wolfer
Oct 11, 2023
Jasmine was super helpful and friendly. Got us all ready for a smooth move in. Very happy with our choice of Cortland Biltmore Place.
Dave Tilles
Sep 17, 2023
Lived here for a couple of years. Overall experience was good. Jasmine at the leasing office is super helpful and friendly.
diana D
Aug 3, 2023
I want to give a HUGE THANK you to Jasmine Thompson, Joel, & Joe! Great staff over at the Cortland! 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
al magee
Jul 20, 2023
Recently moved into Courtland Biltmore Place and have had a wonderful experience so far. The application process was well put today and easy to complete. Jasmine was available throughout the process and answered any and all questions quickly! Move in was an absolute breeze and the place was absolutely spotless! Jasmine and Joe did an "Orientation" where they walked me through the premises, gave tips about the community, and made sure the apartment was above and beyond. Never have I had this level of care from management and maintenance before! I had a some small maintenance requests and nearly all of them were completed within a few hours and the rest within a quick time frame. I couldn't be happier and more impressed with the management and maintenance staff. 5/5 without question!
Johnny Durnell
Jul 19, 2023
My experience at Cortland Biltmore Place in Phoenix was outstanding. The management staff provided exceptional service, and the grounds were immaculately maintained. The management team at Cortland Biltmore Place was welcoming, attentive, and went above and beyond to ensure my comfort. They promptly addressed any inquiries or requests, making my experience hassle-free. The well-maintained grounds were a sight to behold. The lush landscaping, vibrant flowers, and manicured gardens created a serene and peaceful ambiance. It was evident that great care was taken to ensure the grounds remained pristine. Cortland Biltmore Place receives a perfect 10/10 recommendation from me.
Matthew Barker
Jul 12, 2023
Rhonda showed us around and she was terrific - helpful, patient, lovely, professional - thank you so much! Wonderful team!
Gillian Hamilton
Jul 9, 2023
Very clean and nice property ! Great amenities and maintenance is always fast and on point with getting things done and keeping community looking nice
tamara evans
Apr 28, 2023
This place is stunning. I work with them weekly as a vendor. Its a pleasure coming here. Jasmine is Great. She always smiling and eager to help. Every tenant i speak with loves calling Cortland Home.
bon boxing
Apr 28, 2023
This place is stunning. I work with them weekly as a vendor. Its a pleasure coming here. Jasmine is Great. She always smiling and eager to help. Every tenant i speak with loves calling Cortland Home.
Robert Bonilla
Apr 28, 2023
I am looking forward to leasing a town home here with Jasmine, I love the park across the street, and the short 5 minute walk to Sprouts & Starbucks.
Tokora Hill-Green
Apr 27, 2023
I was visiting a friend that recently moved to Cortland Biltmore Place, she showed me around the pool and other amenities and it's a beautiful property and seems like a peaceful place to live. You can see all that from the photos,but I wanted to leave a review because while I was there, maintenance stopped by her apartment to check on an issue that she was having with her kitchen sink, the tech that arrived was Joe Hall, I asked his name because he was very friendly and as he was working, I decided to ask him about what he was doing. I was just curious because I have had the same issue happen in my own home and even though he was busy, he took a moment to answer my question and gave me a couple pointers. He went right back to work and was very thorough and did a great job fixing the issue. In my own experience renting, it seems like most maintence techs just do the bare minimum and cut corners so they can mark your work order as complete and move on to the next issue. So, it was nice to see someone taking a m
Tabitha Nichols
Apr 27, 2023
Joe and Jazmine are super friendly and knowledgeable in what they do!!! 5 stars
arnulfo Matancillas
Apr 27, 2023
Went to view the property as we were on our search for a home. I was totally impressed with how well kept it was, from the inside to the outside! There is a beautiful common area that is very welcoming & relaxing. Not alot of places have the awesome amenities that this place has! All the staff was very helpful which made our experience better. The maintenance man, Rodgerick, was even a huge help, & we appreciated his positive attitude & all the additional info he provided! 10/10 recommend!
Andrea C
Apr 27, 2023
Joe Hall is always helpful!
Helena Rizor
Apr 27, 2023
I had a great experience visiting the property. The grounds are beautiful and clean. I had the pleasure of meeting the maintenance supervisor Rodrick Bates. He is very professional and knowledgeable, it is obvious he takes pride in his work.
Nichole Ybarra
Apr 27, 2023
It’s such a pleasure having Rodgerick to assist when it’s needed.
Stacey Miller
Apr 27, 2023
I wanted to leave a review of my experience at Cortland Biltmore. I went in on a spur of the moment visit. I didn’t know if I could actually get a tour because again we just popped in. But quite frankly I could not be more complementary of Ms. Jasmine. She was on her own and clearly already swamped but still her attention to detail, customer service, and patience to give us proper focus and answer all our questions was second to none. So I wanted to make sure I gave her kudos. There was another person who was in the office when I was and that person was just a rude jerk, I applaud Jasmine for her professionalism because I could not have done it. We were able to get a tour in (appreciate her going above and beyond) and unfortunately while there wasn’t anything available in what we were looking for, the experience of being there left a great impression on us. I will be trying again in 3 months and looking for Ms. Jasmine again. I hope she is still there!
Victor Jurado
Apr 27, 2023
The property is so beautiful and the service tech Joe Hall is so out going!
Madison Cooper
Apr 27, 2023
I recently viewed Cortland Biltmore Place and was instantly impressed. Roderick Bates was extremely professional and very helpful. He was such a pleasure to speak with.
Vivian Ramos
Apr 27, 2023
The entire property is beautiful. The first thing that caught our eye was how well kept the property was. We are looking to relocate to Arizona very soon and Cortland is one property we considered checking out before our move. All the amenities are nice very much resort style feel. Great place, beautiful units. The staff was very friendly, the maintenance guy Rodgerick was very helpful with helping us find the leasing office. Great staff and beautiful property!
Jamee Jackson
Apr 27, 2023
I had the pleasure of working with Rodgerick on a situation and I am very thankful that he was there to help. I appreciate you guys having him on your team
Karlevia Foster
Apr 27, 2023
Clean and quiet, Rodrick Bates is awsome, he does great service work, quickly and knowledgeable.
Pavon Raya
Apr 27, 2023
Clean and quiet. Joe Hall does great service work, quickly and knowledgeable. Thanks
Matt Polen
Apr 27, 2023
This is truly a great place to call home! I’ve loved living here. Jasmine is great with customer service and I can’t give enough kudos to Rod Bates! I usually hate even calling for help but he was a GREAT service manager, so polite, knowledgeable and professional with helping me find solutions to a couple maintenance problems I was having. Literally would recommend this place to anyone looking for a new place to call home!!
Kala samuels
Apr 27, 2023
Rodrick does great work in the community!
Monique Pearson
Apr 26, 2023
I would highly recommend Cortland Biltmore Place. Rodgerick Bates is a wonderful worker. Truly appreciate what he brings to the community.
Iesha Hill
Apr 26, 2023
Rodgerick Bates does great work and servicing the community!
Keto With Neisha
Apr 26, 2023
Rodgerick Bates does great work servicing the community. 💯🙌🏾
Kevin Little
Apr 26, 2023
I have family who moved into these apartments about 2 years ago and they absolutely love it! Whenever they have questions about anything Rhonda is very helpful and welcoming to them, I’m so grateful they have found a place they really like and can call home. Thank you!
jasmine wheeler
Apr 26, 2023
Roderick Bates is an amazing hard worker and does good work serving the community.
RJ Murray
Apr 26, 2023
Roderick is the best! Great quality work and an asset in our community.
Chonda
Apr 26, 2023
Rodgerick Bates is such a good man, he’s a great worker, a family man and a man of the community.
Tommie Miller
Apr 26, 2023
Rodrick bates does great work And servicing the community.
D.Tae Moore
Apr 26, 2023
Rodgerick Bates is a great and hardworking person. Does good work and is very well at servicing the community!
Howard Brown
Apr 26, 2023
Rodgerick bates is an awesome person. He gets work done and has the property very well taken care of. Always answer the phone when needed. Very helpful. He is very professional at all time. Thanks Roger!!
Amalia Rodriguez Ahumada
Apr 26, 2023
Jasmin did an excellent on the tour She showed me the best part was I didn’t have to use a car to get to the shopping center
Elizabeth Michael
Apr 26, 2023
I love this place so much.. it's been my favorite place to live yet! Mostly the pool area is so great, with high quality chairs and fire feature and TV. The pool is always so clean and well maintained! Joe Hall is always there with a smile asking if everything is all good or if anything needs to change. I appreciate that. Thank you. Highly recommend
Candace Monique Hall
Apr 26, 2023
I LOVE THESE HOMES! JASMINE MADE ME FEEL LIKE THIS WAS THE BEST PLACE FOR ME! She explained EVERYTHING I NEEDED TO KNOW PLUS SOME!
Soo Bando2x
Apr 26, 2023
I really appreciate Rodgerick Bates and the great work he does in serving the community. Need more people like him.
Laron Evans
Apr 26, 2023
Rodgerick bates does get work and is always servicing the community. 👍🏿👍🏿
Too Sharp Cutz
Apr 26, 2023
I first met Roderick Bates in passing while heading to the pool. He held himself very professionally and took his job seriously. When we met for our second time Mr. Bates had to repair my dishwasher. Again he was very professional and courteous. He gave me some pointers to prevent the dishwasher from malfunctioning in the future which was greatly appreciated.
Shaun Ford
Apr 26, 2023
Rodgerick bates does an awesome job! Such a good person keep up the good work.
Markuita Warrior
Apr 26, 2023
Rodgerick Bates does get work done and services the community.
Shakeva Eason
Apr 26, 2023
Rodgerick Bates Does Great Work & Serves The People Well.
TFatts The Barber
Apr 26, 2023
I had Rodgerick Bates come out to my place for some repair service he does great work and very professional it was a pleasure
David Perez
Apr 26, 2023
Rodgerick Bates is one of the best maintenance they have he takes his time and does great work. He also do a lot for the community.
Mariah Bates
Apr 26, 2023
Rodgerick bates dose good work and servicing the community.
William Thomas
Apr 26, 2023
Definitely top tier. I have never met a more dedicated service team in all my years here in AZ. Roderick is so amazing.
Natalie Kolko
Apr 26, 2023
I love this property. I appreciate the urgency taken on work orders from Roderick and his maintenance tech whenever I express a concern. It could be the smallest thing.
Victoria Williams
Apr 26, 2023
Very nice, well kept, and clean property. The Maintenance Supervisor is always to helpful. I believe his name is Rodgerick. He goes out of his way to speak and deliver a smile each time I see him.
Tomesha Bated
Apr 26, 2023
This property is so beautiful! Amenities are top notch and the employees are really the best I've come across. Joe Hall is knowledgeable and fast at fixing things if needed. I'll add that the property is super clean!!
Candace Hall
Apr 26, 2023
Very nice place. Great amenities and Joe Hall is very helpful.
Elvin Rizor
Apr 26, 2023
Very nice, well kept, and clean property. The Maintenance Supervisor is always to helpful. I believe his name is Rodgerick. He goes out of his way to speak and deliver a smile each time I see him.
Tomesha Bates
Apr 26, 2023
What a beautiful new home I found! It’s in a nice part of town, very centrally located. The pool is so inviting and clean. Thank you to Joe Hall and Rod Bates! Can’t wait to enjoy the hot weather in such a sparkling refreshing oasis in the desert!
Mary Jensen
Apr 25, 2023
Mikayla and the staff do an outstanding job! Property is very clean and well maintained! I would highly recommend!
Sue Cronen
Apr 25, 2023
Really great place, Joe Hall is the best! Friendly and very knowledgeable. Pool is always clean
Christy Brooks
Apr 25, 2023
One of the best properties I’ve toured in the area. Loved the amenities. Jasmine made the experience seamless and easy!
Myles Collier
Apr 25, 2023
Cortland Biltmore Place is a great place to live!! We love the property and the pool is always looking great! The service technician Joe Hall is always working hard to keep the property and pool clean. Thanks Joe!
Shellie Bean
Apr 25, 2023
Thoroughly enjoyed the property atmosphere. Was instantly greeted by a wonderful associate named Jasmine. She made the process of searching for a new home effortless.
Max Corcoran
Apr 25, 2023
This was a beautiful property and the staff was amazing. Jasmine made my experience looking for a new home seamless. Easily the best property I have toured at so far.
Daren Davis
Apr 25, 2023
Beautiful place, clean and clear pools and the service tech Joe Hall is quite helpful and very knowledgeable!!
RMAN Martinez
Apr 25, 2023
The property is beautiful and the staff is courteous. The staff technician, Joe Hall is very helpful, always on time and friendly. Five stars all the way.
Valerie Martinez
Apr 25, 2023
The company service tech, Joe Hall, was very friendly, professional and helpful. Greatful to have such great staff handling the complex.
Lorianne Cooper
Apr 25, 2023
Wish they had availability for when I need to move! I used to live here before & didn’t realize a good thing until it’s gone. If I needed to ask the office a question they always knew the answer. No waiting days to find out how to break the lease. Maintenance was super simple, just put in a service request online & it got done. I was never embarrassed to tell ppl where I lived because they keep in looking nice. When I just re-toured, it was somebody new now named Jasmine. She was still able to answer all my questions professionally without even having to think about it which was great. Life was just easy here & I miss that.
AILIFE T
Apr 25, 2023
I live here with my husband and I must say the pool cleaning by Joe Hall and Rod Bates is in fact impeccable. It is amazing.
Nico Ferguson
Apr 25, 2023
and gorgeous community. Above all others by far. A Tech went above and beyond to make it an evening better experience, thank you Joe Hall. 10/10 recommend
Aaron Robertson
Apr 25, 2023
We love how clean and tidy all the common areas are here! We always see Joe (Hall) and Rod (Bates) working really hard to keep the poor and other spaces clean! It's a great place to be!
BunBub Fluff
Apr 25, 2023
The property is always very clean. The pool is amazing and service technicians Joe Hall, and Rod Bates always seen working hard around the property. We love it.
M K
Apr 25, 2023
The apartments are so clean and homey everyone is so helpful and nice when I have any problems they sent a maintenance man by the name of Rodgerick who came and help me with a whole in my wall and was so respectful and kind I really appreciate Cortland Biltmore Place they are great people
Mercedes Pouncil
Apr 25, 2023
I Love the pools they are always beautiful blue and the service tech Joe Hall and the service Manager Rod Bates they are always serving the residents.
mark hall
Apr 25, 2023
Rod and Jasmine are super super cool! But let’s get down to business. If you’re seeking a quiet, high scale and super clean apartment community then biltmore place is for you! I love it here, I just moved here from Austin of 6 years and this place has made my AZ experience past possible. Maintenance is always on point, the pool and outgoing staff are amazing and so are their Holliday community ideas! I’d definitely recommend this place!
four pockets
Apr 11, 2023
This property is so beautiful! Amenities are top notch and the employees are really the best I've come across. They are knowledgeable and fast at fixing things if needed. I'll add that the property is super clean!!
Candace Hall
Apr 1, 2023
My experience at the Cortland Biltmore Place has been phenomenal. Cristal Salvido has taken great care of me since day one of my tour. She is exceptional at her job and made me feel at home from the moment I met her. The maintenance staff was amazing during the move in process and I feel super confident that they will be very helpful moving forward. I strongly suggest this apartment to anyone!
Grady Callaghan
Mar 8, 2023
Truly enjoy living here. The boutique resort style vibe is for real! Beautifully maintained. Our apartment was flawless when we moved in. Management is professional and personable and are doing a great job! Biltmore location is a HUGE plus!
Nov 19, 2022
Apartments.com
I recently toured this property and it is absolutely beautiful. The staff was polite and offered great insight about the property, surrounding areas not to mention the professionalism was through the roof. My tour guide was Rodgerick Bates - just in case you were wondering who gave me the exceptional service. I highly recommend this property to anyone looking for a clean, friendly and safe place to stay.
Kyle Jones
Nov 18, 2022
I recently toured this property it’s nice, clean and the workers were very professional.
Ash Pink
Nov 18, 2022
Absolutely obsessed with this community. Very clean, professional & friendly staff. Cristal was amazing in answering all my questions and her patience while playing phone tag because of my work schedule. So happy with my decision to move here, I’ve been telling anyone I know looking for a new place, This is it!
Alexis Granillo
Nov 18, 2022
Good amenities and great customer service
Leah
Nov 18, 2022
Very friendly staff definitely recommend the community is excellent, quiet and clean.
Esmeralda Padilla Soto
Nov 17, 2022
I Highly recommend this company & Vanessa, She helped make what I thought would be a hard transition into an easy a well needed one. Thank you again!
D. Coopa
Nov 17, 2022
This is a wonderful community the staff are very friendly and nice especially Cristal she is amazing the community is clean and would definitely recommend to move here I love it
Rhemy Montalvo
Nov 17, 2022
Excelente comunidad, muy buen servicio, buen mantenimiento y excelente precio!!👌🏼👌🏼
Krista Angulo
Nov 17, 2022
The office and maintenance staff are exceptional. The amenities are beautiful and updated. Very clean. Would recommend!
Danielle Swick
Nov 17, 2022
Una excelente comunidad !!! Todo muy limpio y personal muy amable!!
Elvira Perez
Nov 17, 2022
Friendly staff and clean buildings. Great place to be:)
Sarahí Zayas
Nov 17, 2022
Amazing staff, and such a great community! Will recommend to all any chance I get! 🤗
Maria Garcia
Nov 17, 2022
I would recommend all my friends to your property your staff is very loving and caring and helping any way they can
Tracey Welch
Nov 17, 2022
Great experience! Love this apartment community! Crystal made me feel at home!
sabino davila
Nov 17, 2022
Love the apartment’s and the management !!!
Clarissa Marin Gonzales
Nov 17, 2022
The atmosphere here is incredible and the hospitality feels so comforting. It’s all due credit to the management and staff here. Cristal was amazing and attentive to all our requests. Definitely recommend!
Gilberto Torres
Nov 17, 2022
The property was in excellent condition. The workers were knowledgeable in the property and answered any questions I had. I met someone who had moved in and they stated it was the best decision they made.
Diamond Duncan
Nov 17, 2022
Perfect location and beautiful views. Vanessa (in the office) has gone out of her way to be kind and accommodating! She is always professional and warm towards residents. The residents and the company are lucky to have her!
C B
Nov 17, 2022
Everything is comfortable very lovely place!! Very recommended!!
erick granados
Nov 17, 2022
I'm not a resident yet but I'm more than happy to leave a 5 (10 if I could) rating for the quality of customer service I received from consultant, Vanessa!!!! I had just looked at two other Cortland properties in two other towns before going to the Biltmore location. Vanessa really loves being a consultant and it shows. She took the time to answer any and all the questions I had. Respectfully knows how to engage with others. She was so good that I did apply with her community.Can't wait to get settled in.
Deanne Hall
Nov 17, 2022
Had a great experience here . Was super sanitary inside , and the office staff were so wonderful I really enjoyed my time here !
Christie Harper
Nov 17, 2022
Office staff was THE best! ⭐️⭐️⭐️⭐️⭐️
Malorie Krumwiede
Nov 17, 2022
Clean community, nice people
Manuel Romero
Nov 17, 2022
Great experience amazing customer service!!!
Vanessa Rodriguez
Nov 17, 2022
Lovely property, well cared for and great property management tour!
Janelle Shimon
Nov 17, 2022
A wonderful tour
Larhonda Wood
Nov 17, 2022
Enjoyed my tour, property was well kept and on sight team was helpful!
Blake Daschofsky
Nov 17, 2022
Very nice property! Nice office staff & the maintenance was very very friendly. Took a tour of the property and loved it!
Nique Evans
Nov 17, 2022
Great place! Office staff is awesome and friendly 😊 no complaints 10/10
Marcella Chavez
Nov 17, 2022
A relative just relocated here. The staff was really professional , and the location is nice and spotless.
Esha Hill
Nov 17, 2022
This is the best community to stay at. The leasing agents are the best , with very good communication they know how to treat there people. Very beautiful and affordable living for you and your family I recommend stopping by checking them out if your looking for a new home.
Damika McWilliams
Nov 17, 2022
Beautiful place in an amazing area just minutes away from anywhere. The employees have great customer service very welcoming. It’s very spacious with a nice view over looking the city
Tiffany Judon
Nov 17, 2022
Cortland Biltmore is absolutely the best. I the people in the office, especially Cristal was very kind and answered all of our questions in a timely manner!
Elvine Muteteri
Nov 17, 2022
Beautiful facility with great amenities and professional staff!
Evelyn Vance
Nov 17, 2022
Vanessa is so helpful and thorough! Appreciate her in the office!
Alyssa Wilson
Nov 17, 2022
Very professional staff! Clean property with a nice quiet home feel. I loved the amenities. Multi-Level Gym was very clean. The Business Center is a plus. I’d recommend to everyone!
Crafted Creations And Designs
Nov 17, 2022
If I could rate this property and employees a 10/10 I would. Thanks for all the help Cristal truly appreciate it.
Elizabeth Aragon-Hernandez
Nov 17, 2022
I had a tour a couple of days ago and this place was very nice and clean. The workers are professional and where able to answer every question I had with no hesitation. Very much looking forward to seeing what else this property has to offer.
Tajuana Thomas
Nov 17, 2022
The office staff has been pleasant and helpful this entire time! I love the area and facilities are kept clean. I’m absolutely in love with where I live! Neighbors are all great as well! Perfect location.
Ashley Kilcullen
Nov 17, 2022
Toured the property and everything is so nice! Workers are very professional & easy to work with.
stenesha tyler
Nov 17, 2022
My aunt just moved in a few weeks ago and overall moving can be a very stressful experience! Well not this time it was a breeze! The staff was very welcoming and nice. We toured prior to moving in and everything was nice and clean, really couldn’t have asked for a better experience, Thank you Cortland Place!
Timika Evans
Nov 17, 2022
Community was super nice, Vanessa was super helpful and friendly!
Courtney Shields
Nov 17, 2022
Cristal is Very good Customer Service, she solved all my questions and was very kind.
Enrique Garfio
Nov 17, 2022
Cristal and her team are amazing!
Edgar Milian
Nov 17, 2022
Cristal is a proactive Property Manager with compassion. She has a fantastic team working with her!
Jessi Keith
Nov 17, 2022
I absolutely adore the staff at Cortland Biltmore! They’re always striving to make everyone feel comfortable. Keep it up!!!
Juana Garfio
Nov 17, 2022
Finally found a great place to live close to work and to my favorite places to go out with friends. The place is amazing and spacious and not to mention the staff is always on point with assisting.
Dee Bee
Nov 17, 2022
Friendly staff and great community!
maria garcia
Nov 17, 2022
They always have great snacks!!!!
Eduardo Villegas
Nov 17, 2022
Friendly and very helpful staff. I really enjoyed my interaction with the manager at this office. Always willing to go above and beyond with any questions and concerns.
Josh Soto
Nov 17, 2022
Great Community. Management was solid!
Tee Ross
Nov 17, 2022
Great employees. Nice and clean units
Ino Loera
Nov 17, 2022
Simply great!
Gabe Garfio
Nov 17, 2022
Vanessa was absolutely amazing. Usually apartment hunting is stressful, but she made this super smooth and easy. Happy to be in our new home especially working with people like Vanessa!
AlexZandra StGrimm
Nov 17, 2022
Great property, the team is always helpful!
Charlene Suttles
Nov 17, 2022
Me encantó la atención.
Izmael Perez P
Nov 17, 2022
The experience is very good, totally recommended
Andrea Blanco
Nov 17, 2022
This property was BEAUTIFUL and location is spot on ! My lease isn’t up until next year but I wanted to see my options and I already know where I am going. I got to tour with the manager Cristal and she was very knowledgeable and transparent which is what I liked the most during our tour. Can’t wait to move in after my lease is up !
Brenda Vazquez
Nov 17, 2022
The front office team at Cortland Biltmore has gone above and beyond for me since even before I moved in! Every time I walk into the lobby, I feel like I’m visiting friends. Cristal and Vanessa leap to help when a request is made, they helped to save the day when I had a dead cell phone and keys locked in my car, and they always make me feel like a valued community member and not just another tenant. The facility itself is immaculate, the public spaces and grounds are always clean, the maintenance staff is equally friendly and professional, and the amenity areas (2-story gym & sparkling pool) are nicer than any living complex I’ve ever seen. This place is so much more than just an apartment complex, it feels like a community thanks to the incredible staff, regular social gatherings and well kept physical space. Cannot recommend enough, 10/10 from this resident!!
Lauren Conangla
Nov 17, 2022
I'm planning on relocating within the next couple months to the area and came across this lovely community online. I decided to give them a call to get more information. Vanessa helped me out tremendously, answered all my questions and even mentioned important things I didn't think of. She definitely made me feel as if I was there, even thousands of miles away. I can't wait to have an in person tour and look forward to calling this place my home soon.
Nyesha Jones
Nov 17, 2022
Lived here for 6 months and so far has been a great complex and community! Friendly staff and maintenance who always take care of requests right away + fun monthly events.
Erika Henderson
Nov 17, 2022
Very nice, works are very nice
Arianna Howard
Nov 17, 2022
Great apartments and staff, very happy to be part of the Cortland community.
David Pisani
Nov 17, 2022
Me encanta el lugar, súper bonito, ordenado y con un excelente servicio. La verdad vale mucho la pena, me ayudaron mucho a pesar de no saber mucho inglés!! Simplemente quedé encantada🤍✨
Brianda Luna
Nov 17, 2022
Best place ever!!!!!
Alta Legal
Nov 17, 2022
Passing by and the place looked so nice I just had to stop in to check it out . It was extremely clean. Welcoming vibes for sure which is great because not a lot of places has that for EVERYONE. Vanessa was extremely patient, calm, kind and answered all of the questions I had (:
Virginia Avila
Nov 17, 2022
My family moved in couple months ago, and we were welcomed by amazing Crystal, with a beautiful smile. She was very professional and friendly. Honesty this is by far the best place I have lived with the best staff. The property is so beautiful and has lots of amenities, also it’s closer the the park, grocery stores and even Starbucks! Thank you Crystal and Vanessa for making my family feel welcomed to our new home!
qamar scego
Nov 16, 2022
I love this community! Very friendly workers! Definitely recommend! They also have a community pool and it’s stunning!
Larissa Brown
Nov 16, 2022
Great apartment complex in a really nice area! Clean, safe and with plenty of amenities. Definitely would recommend it to anyone.
Arnau Rovira Sugranes
Nov 16, 2022
Me and my family love the apartments! Such a great location with Easy access to the freeway and lots of shopping nearby.
Keith Garfio
Nov 16, 2022
Me encantan los apartamentos!
Rosa Garfio
Nov 16, 2022
Best apartment complex I have ever lived in. Very clean and everything is new. The staff is amazing. Especially Jamiah Small. She was quick to address any issues I had and always has a smile on her face. I Would definitely recommend Cortland Biltmore place as your next home.
dustin lehr
Nov 16, 2022
Have loved loving here the past few months. Super friendly management and maintenance team and great location! Plus they have super fun events for the community!
Toyosi Williams
Nov 16, 2022
I went to view some apartments & I was helped by Vanessa Davis. She was extremely helpful & knowledgeable!! Thank you so much!!
Miriam Alvarez
Nov 16, 2022
⭐️⭐️⭐️⭐️⭐️ - Love the management team!
Tristan Diaz
Nov 16, 2022
Love this place ! And Vanessa is the best help you could receive .
Slay Blyseth
Nov 16, 2022
muy bonita Comunidad! la recomiendo
Fernando Ar
Nov 16, 2022
The office and maintenance staff are exceptional. Very clean and updated amenities. Would recommend.
Danielle Swick
Nov 16, 2022
Great community i love doing roofing here!!! Always has good snacks
David Nakata Lagunas
Nov 16, 2022
My experience living at Cortland Biltmore Place was awesome! From the time I toured the complex and signed the lease until the time my lease was up and I relocated out of AZ for work - the staff was great to work with - very friendly, responsive, and "tenant focused." The interior and exterior maintenance was excellent and if there was an issue that needed attention - the process of reporting was easy and the response time and quality of the Team/completion was "second to none." In summary - very positive experience and would recommend Cortland Biltmore Place!
Randy Berberich
Nov 16, 2022
Completely just AMAZING! Seriously we were lost and confused and in a tough spot and Vanessa went above and beyond to explain the process and was very patient with our questions! Will for sure always go through her.
taelor victorya
Nov 16, 2022
Beautiful and very clean environment. I actually stopped in and talked to Vanessa and her attitude and courtesy were welcoming. I'll highly recommend friends to this place
Fatēē Wiccan
Nov 16, 2022
I really appreciate Vanessa’s help today, she toured me around the whole complex & answered every question I had. If I could give 10 stars I would because of her, thanks again! (;
Rakia Finley
Nov 16, 2022
Cristal and the leasing team here is fantastic! I went in for a appointment tour and everyone was professional, answered all questions I had and gave great customer service. Can't wait to move in!
Christina Seward
Nov 16, 2022
During my delivery route this residence caught my eye, super clean and well put together, and overall beautiful.
Alex
Nov 16, 2022
I love Vanessa, she is such a breath of fresh air. Definitely a great part of the team. I can tell she really enjoys her job and loves to see her applicants and residents happy. Give her a raise!!!
Jordyn Summers
Nov 16, 2022
It's a beautiful clean environment
Madison Jerrolds
Nov 16, 2022
Beautiful community, Vanessa and Cristal make living here great!
Michael Hirabayashi
Nov 16, 2022
I had a wonderful experience touring these apartments will be going along with buying an apartment !!
Kaciyah Rook
Nov 16, 2022
They make the corporate leasing process a BREEZE! Anytime I have clients in Phoenix, this property is my first recommendation! Huge shoutout to Vanessa!!
Mason Oliver
Nov 16, 2022
I love this property so much not only is it well taken care of the staff is so warm and inviting
Denyse Garfio
Nov 16, 2022
I had a wonderful experience with Cortland Biltmore place during my entire lease. Cristal always answered all of my question and was very kind and helpful with all of my needs. I highly recommend to anyone looking to live in the Biltmore area.
Mandy Pacheco
Nov 16, 2022
I want to start off by saying how beautiful and well kept this community is maintained. I came in for a tour with my boyfriend to view a one bedroom, and we were greeted by the friendly staff. The customer service in this place is exceptional and we were very pleased with the level of professionalism and willing to answer my million questions. Cristal assisted us along with another girl (so sorry I forgot her name) and I would highly recommend renting from them and taking a tour at this beautiful community.
genevieve ruiz
Nov 16, 2022
Vanessa and crystal were amazing I was lost delivering a package and they helped me figure out the right location I appreciate your dedicated workers!!
Jeep Man
Nov 16, 2022
Great staff always friendly and helpful
Austin Stickler
Nov 16, 2022
Resident for a year and very satisfied. Grounds always up to part, repairs promptly taken care of. Cristal is very very helpful and accommodating. Convenient location.
Anabella Gonzalez Joiner
Nov 16, 2022
I came here often to visit my family who lives here , and the manner in which this property is kept up is like nothing I’ve seen before, it’s always so clean I’ve considered moving just because all the good things I hear and see about this place.
Nyree Jones
Nov 16, 2022
Vanessa is the best help they have in office I cannot stress this enough
daja hawes
Nov 16, 2022
Friendly staff and well maintained complex.
David Vazquez
Nov 16, 2022
I came to drop off a friend and stopped by the office for some information, Vanessa was so helpful and sweet. She definitely made it feel like home
Angelic Conner
Nov 16, 2022
I Stoped my to visit a family member and the place was super clean and Vanessa was really friendly and nice overall had great customer service
Nadiah Bonds
Nov 16, 2022
Vanessa was so friendly and professional. She was quick to answer my questions and if she didn’t have answers for me at the moment she got back to me same day! She was very knowledgable and made the entire process super easy and comfortable. Moving can be such a pain and she was kind enough to provide me a list of local movers to help!
Syanne Goff
Nov 16, 2022
I truly enjoy living here, the ladies at the front office are always super helpful and friendly. The apartments are beautiful and the community is kept clean no complaints.
J Torrence
Nov 16, 2022
Vanessa is amazing! Sweet driven young woman, made me very comfortable and explained everything to me with much intelligence.
Tiara Foster
Nov 16, 2022
The team here is very nice and informative. The property is clean, easy to find and in a good location.
Francisco Ruiz
Nov 16, 2022
Cortland has been a beautiful experience. I’ve lived here 5 months now. The place is super clean. Friendly neighbors and very professional management. I’ve never had to request more than once, they handled everything the first time. Highly recommend 🌟
Kelly Dushime
Nov 16, 2022
We love everything about this place! Amenities are great. Vennasa and Cristal are always very helpful.
barbaros demircan
Nov 16, 2022
Exceptional Customer Service!
Lost TribeX
Nov 16, 2022
Cristal and her staff are great! I always have great interactions with them! Highly recommend this place!
Lucas Verdugo
Nov 16, 2022
This property is very well kept! I went to view it and was amazed with how tidy and clean it was. I was especially wowed by the common area where the pool and community lounge was. It gave me a resort vibe. The amenities are definitely a great asset for this property and the front office feels so welcoming. I was greeted and given directions by the Maintenance person, who didn’t hesitate to give more detail about the property!
Tomesha Bates
Nov 16, 2022
Great community, office staff always really nice and greet me by name I work with Cintas so I’m here often!!!
Abraham Cazares
Nov 16, 2022
I’ve lived in many apartments, but no place has been as good as Biltmore Place. I know that if I have a service request it will be solved in 24hrs or less. The girls in the office are incredible, kind, sweet and knowledgeable. Also they throw a bomb Barktoberfest :) I couldn’t recommend a better place to live.
Shaun Roberts
Nov 15, 2022
5 stars all around! This team always goes above and beyond!
Clarissa Sanchez
Nov 15, 2022
This community is in the perfect location! Right across the street from sprouts and Starbucks and los Olivos park! Stop by and check out the place you will also be amazed by their customer service!
Gary Garcia
Nov 15, 2022
Such a beautiful community!! The team is so friendly.
Kory Helcoski
Nov 15, 2022
Vanessa is such a wonderful person inside and out. She showed my husband and myself around the property and it’s so beautiful, now we are thinking of taking the jump and leaving the state we are currently in to move in there, that’s how good of a host she really is! She’s just such a beautiful person inside and out and made it easy for us to make the decision.
Kiki
Nov 15, 2022
Amazing service! Vanessa was phenomenal with information and help! Definitely recommend!
Zaylah Marie
Nov 15, 2022
The team is so easy to work with & the community is always clean!
Dylan Mccullough
Nov 15, 2022
My brother lives here I came to visit a month ago and the vibes were so nice. This is a good neighborhood . The place is was super clean. Spacious living spaces I’d definitely move here!
shiarra mcpherson
Nov 15, 2022
My experience here at Cortland Biltmore has by far been one of the smoothest in 10 plus years of apartment living. The staff went above and beyond to make sure everything was taken care of from the application process to the move in date. They provided me with constant updates about the status of the apartment, and even a few house warming gifts upon my arrival. If you get the chance to work with Vanessa, you will not be disappointed. She and her team exude top tier customer service.
Rafael Saenzii
Nov 15, 2022
Super nice place! Super clean and nice on the inside I have family that live here so it’s definitely nice to come back to would recommend!
ashanti cubean
Nov 15, 2022
We have lived here for 4 months and everything has been great. The office staff is so personable and always makes you feel at home!
Kristine Johnson
Nov 15, 2022
The staff is Excellent, always welcoming and on top of any issues. It is a great community. The amenties are well kept. The apartments are nicely done and roomy. Neighbors are always nice and it is quiet. Great location as well.
Brandee P
Nov 15, 2022
The headline is: WOW! I had reached out to the Cortland staff a few months before I was ready to move and began working with Vanessa Davis as I figured out whether Cortland Biltmore Place would be the right place for me. I had sooooo many questions (I was moving from the east coast, so I couldn't come to the apartment and chat live), but Vanessa always responded and answered them promptly and with as much added detail as she could gather to give me exactly what I was looking for. She did all of this while being so friendly and welcoming that I didn't have a choice but to make Cortland my new home! The leasing process was just as easy and move-in day was a seamless experience. Vanessa gave a tour, described all of the amenities and features of the building thoroughly, and welcomed me to my new apartment with a "Welcome Home" sign. I have been here for over a month and any time I have questions, I know I can call Vanessa for assistance. She is the best, this apartment complex is the best--I really don't know wh
Joseph Kessler
Nov 15, 2022
Vanessa, Cristal and Rod have been outstanding since I’ve moved into the Cortland property. They’re attentive, quick, responsive and care about your matters. I highly recommend you visit or submit an application ASAP!
Ali Taub
Nov 15, 2022
I came to the community to find an apartment, I spoke with Vanessa.She was very respectful and had a lot of enthusiasm while showing me my different options.I am really looking forward to buying an apartment with Cortland very soon.The experience was everything!
D'Aura Rodgers
Nov 15, 2022
We have been here for only 3 months but I have nothing but amazing experiences. The complex is always well attended to, the office staff is very friendly, and we have always had prompt responses on our services request or any needs. You do get what you pay for, amenities are great. We love the apartment life, they put out events so we can all contribute and meet neighbors. This is truly a complex that cares for its residents.
Luisa Rayos
Nov 15, 2022
Moving from out of state, my husband and I were a little nervous about finding a place to live. But the leasing office was so helpful in answering any questions and assisting us throughout the transition. Even after living here, the leasing office staff has continued to be so kind, welcoming, and organized. We love the community, amenities, and location near Los Olivos Park. And we feel very safe. I would recommend anyone t