From the very beginning of our tenancy to the last day has consistently gone above and beyond to create an awesome living experience. One of the standout qualities of cortland is their prompt and efficient communication. Any concerns or questions we had were addressed with remarkable speed and clarity. They organized social events, making us feel like more than just tenants but valued members of a tight knit community. This personal touch creates a positive and welcoming atmosphere that is truly unique. Both Jasmine and Joel were beyond helpful with any question or request we had. It was such a pleasure to be a tenant of this community! HIGHLY RECOMMEND.

Matt Ramirez

Google

From the very beginning of our tenancy to the last day has consistently gone above and beyond to create an awesome living experience. One of the standout qualities of cortland is their prompt and efficient communication. Any concerns or questions we had were addressed with remarkable speed and clarity. The leasing office also fosters a sense of community within the property. They organized social events, making us feel like more than just tenants but valued members of a tight knit community. This personal touch creates a positive and welcoming atmosphere that is truly unique. Both Jasmine and Joel were beyond helpful with any question or request we had. It was such a pleasure to be a tenant of this community! HIGHLY RECOMMEND.

Matt Ramirez

Google

Let me start with how grateful we are to the leasing office staff, they made our transition moving in as smooth as possible. Our entire time living there we were treated like family, they had so many fun events, very engaging with the residents, they always made sure to have kids included, and it was an all around fun experience to live here. Unfortunately we had to leave AZ to head back to MD due to a family emergency and these guys made our transition as smooth as possible, and we could not be more thankful for the experience these folks gave us, you all will forever have a friend in us! SHOUTOUT TO JASMINE AND JOEL!! You guys owe us another trivia ;)

Thalya Ramirez

Google

From day one, the whole team here has been kind and helpful and responsive. They have all gone above and beyond for me each and every time. Thank you, Jasmine, Joel, Joe, and Rod for making everything so easy during a stressful move! The apartment itself is spacious and well-designed with nice modern touches. Neighbors are respectful and it’s a safe environment. I’m happy to call Cortland Biltmore Place home!

Michelle A

Google

So unfortunately due to some circumstances with my job I was not able to move into these apartments at this time. But the young lady Jasmine that helped me was awesome. Very clear on everything. Super nice. Probably one of the best leasing agents I've ever dealt with out of four different states. I would highly recommend dealing with Jasmine. If I do ever move back down to the valley I would totally go where she works.

Anthony Solano

Google

First I would like to say my experience at Cortland Biltmore Place was amazing... everyone in the office was professional and always said hello and the maintenance staff was top notch. Any issues was handled within hours which is very impressive. One incident when the AC went down it took a fews days to eventually find the problem but they brought down a portable AC unit. They are top notch. This review is for future residents and especially current ones. In the interest of making sure this just doesn't sound like a rant I will be transparent and show my entire conversation with the manager Joel Prinz. That way everyone including the higher ups of Cortland Biltmore have a true full picture. I informed the office that their tree fell on my car...( I want to be clear.. there was no storm on the weekend of September 2nd, the tree needed to be trimmed and maintained by the landscapers and was laying on the parking lot for days after it fell). I was deferred to Joel and emailed and Joel gave me instructions to tak

Prestwood_P

Apartment Ratings

My experience with Cortland Biltmore in Phoenix has been outstanding from the first day I took a tour to the day I moved in and now even 3 months later. The management and leasing department has been a pleasure to deal with and this place is an amazing place to call home.

gregg wolfer

Google

Jasmine was super helpful and friendly. Got us all ready for a smooth move in. Very happy with our choice of Cortland Biltmore Place.

Dave Tilles

Google

Lived here for a couple of years. Overall experience was good. Jasmine at the leasing office is super helpful and friendly.

diana D

Google

I want to give a HUGE THANK you to Jasmine Thompson, Joel, & Joe! Great staff over at the Cortland! 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾

al magee

Google