It’s been great. Community is overall friendly. However, dog waste is a problem at times, and that comes from our neighbors for not cleaning up any waste even inside the complex. I wish that could be enforced a little more.

Verified Resident 1302334

Apartment Ratings

The Cortland Biltmore Place apartments are absolutely fantastic. I lived there for 8+ years and had a great experience. My apartment was on the 4th floor and I never had any issues with noise from neighbors or any security concerns. The apartments are well laid out making excellent use of the space so you get decent sized closets and bathrooms along with a good sized main room and bedrooms. The full-sized washer and dryer were also great to have, as well as being nicely tucked away. Over my time at Cortland Place, there have been a variety of management companies involved and office staff. Some were certainly better than others. I have found Cortland very easy to work with and the current team are great - including front office staff and the maintenance guys. The area was also a big plus for me. I know this isn't something mentioned often in Phoenix, but the neighborhood is very walkable. It is pretty quiet but you've plenty of shops nearby including an excellent grocery store (Sprouts) and a few good restaur

Helen Jack

Google

We enjoyed our virtual tour with jasmine she was super informative and friendly. Hoping we can call this place our new home!

Maria Husting

Google

We’ve moved here a year ago. Our lease was up. We decided to renew / transfer to another unit :) 5 month ago a new team took over. Paige the general manager, outstanding in every ways! Absolutely perfect for this gem high end community. This is a very high class community, and she has delivered on every occasions. Friendly, listens, fixes any concerns with an extraordinary professionalism. We decided to transfer to another unit , it couldn’t have gone any smoother! She is very professional and approachable. Takes the time to interact with the residents while paying close attention to all is being communicated with her. She immediately passes on all messages to all appropriate team member for an immediate solution. She goes above and beyond ! She takes her job very seriously and clearly loves it and is very passionate about it. Her front office teams are just as professional and courteous welcoming and always there to answer your questions and concerns . Amazing! Darren, the service manager and his team are ab

Elle Mansfield

Google

We’ve moved here a year ago. Our lease was up. We decided to renew / transfer to another unit :) 5 month ago a new team took over. Paige the general manager, outstanding in every ways! Absolutely perfect for this gem high end community. This is a very high class community, and she has delivered on every occasions. Friendly, listens, fixes any concerns with an extraordinary professionalism. We decided to transfer to another unit , it couldn’t have gone any smoother! She is very professional and approachable. Takes the time to interact with the residents while paying close attention to all is being communicated with her. She immediately passes on all messages to all appropriate team member for an immediate solution. She goes above and beyond ! She takes her job very seriously and clearly loves it and is very passionate about it. Her front office teams are just as professional and courteous welcoming and always there to answer your questions and concerns . Amazing! Darren, the service manager and his team are ab

Elle M

Google

Jasmine from the front office went the extra mile to help me get settled in when I first moved. She was cordial and always timely in her assistance, and made the entire process smooth. I feel very welcome here thanks in part to her! Been enjoying my time here as a resident!

Oscar Ramirez

Google

Our move in has been great and helpful, all thanks to Jasmine. She made our move in easy, and answered all our questions, and was very attentive including our emergency in the beginning of our move in.

Lorie Figueroa

Google

Vanessa is the worst help they have in office I cannot stress this enough

daja hawes

Google

Thank you to Zach Young for an amazing experience. He covered every amazing detail regarding the property, answered our unending stream of questions with patience and understanding. A move is a stressful endeavor and where you choose to reside in a new city is critical. He soothed our concerns, and won us over with his knowledge of the area, security of the complex and its ample amenities. The Biltmore is an amazing property and we will be honored to call it home. Again Thank you Zach, we look forward to working with you and the rest of the amazing staff. You guys know how how to make a resident feel at home ⭐️⭐️⭐️⭐️⭐️

david blowe

Google

The manager Jasmine Thompson was super cool my car quit out front n she came out and offered water and chips and if we needed to use the restroom before she closes because it was so hot out ...now with that act of kindness this the community l would find comfort in ....Thx Courtland Biltmore Place ❤️ 💯

Steven Hendrix

Google

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