Reviews | Cortland Bear Creek

Office staff is great! Ady is amazing and made the new resident process seamless. She is very helpful and communicative which made the process stress free.

Jess Garcia

Feb 17, 2026

Google

I had some questions regarding leasing information and spoke with Haylee. She was knowledgeable, friendly, and extremely helpful. She answered every question I had with a positive attitude. Thanks Haylee!

Tiffany Cuellar

Dec 29, 2025

Google

Haylee was so helpful in helping us find a place here. Super friendly and personable.

Kacie Gray

Dec 27, 2025

Google

Haylee was amazing made the entire process easy and seamless. Haylee sold us on this amazing complex.

Austin Bronson

Dec 27, 2025

Google

I had an excellent experience with Haylee at Cortland Bear Creek. She is truly amazing and represents top-notch management. From the very beginning, she provided immediate assistance, was extremely responsive, and made sure every concern was addressed without delay. Her professionalism, kindness, and attention to detail really stood out and made the entire experience smooth and stress-free. It’s rare to find such dedicated and proactive management—highly recommend working with Haylee and the Cortland Bear Creek team!

Daksh Doshi

Dec 23, 2025

Google

Hailey and ady gave me awesome customer service, and the property is clean and great overall! 10/10

Lisbeth Garcia

Dec 16, 2025

Google

Trish, Makayla, Sabrina and the entire staff are the best ever!! This is the most family oriented and caring environment I’ve ever stayed in from the maintenance guys to the leasing staff. I would recommend everyone to come here.

Terrence Humphrey

Dec 16, 2025

Google

The maintenance team is great. In particular, Jose is a special caring person and Andre always has a smile or greeting even in 100° heat. Their efforts are very appreciated. Debbie

Debbie Babin

Jul 14, 2025

Google

I've been a resident here for a little over 6 months and really enjoying my experience so far. The property is well maintained and maintenance requests are always done quickly. The whole staff is incredibly friendly! I love the resident events they put on as well. Overall I would highly recommend this property!

Sierra S

Jun 27, 2025

Google

Very clean complex with great staff. Maintenance request are done with no hesitation. Very quiet and peaceful.

zion Thompson

Jun 25, 2025

Google

Awesome Sabrina to Haileyto Trish and maintenance . they do such amazing work that I went out and bought them all lunch earlier this week I never lived in an apartment complex that they actually care about what they’re doing, but I’ve been here probably off and on for 10 years. I’m not going anywhere. I decided I’m not gonna move anywhere else. I love it here cause I love them all of them. Your maintenance is incredible. Just don’t take them away from me. You could promote all three are soooo caring. i’ll tell you one thing being closed. Monday is a huge mistake. I was over there waiting for an Uber and must’ve been 5 to 10 people. Knock on the door. Try to get in. You’re losing business. I see your apartment complex and you’re shutting your hours down you’re losing business. I don’t know why you guys decide to do that. Probably the most disaster thing you could do people wanna buy an apartment when they wanna buy an apartment and we’ll have to make an appointment especially on Saturday you guys make people m

Robert Steffes

Jun 24, 2025

Google

Haylee is helping us find our perfect little nest, shes very knowledgeable and very down to earth. I have full confidence with her help we will be in our dream place soon. Thank you so much for being apart of our journey, we are extremely excited to start our little family here!

Carrie Rodriguez

Mar 13, 2025

Google

Staff is awesome. We love the ladies in the office.

Shawnte C

Dec 17, 2024

Google

We moved in last week. The apartments are upgraded, (no carpets, which we prefer), and the common areas are lovely. Dog poop all around, but that is to be found in every apartment complex in the US. Staff at the office is friendly and attentive although I am sure we would all love them to be there Mon-Fri instead of 3 days a week (new working hours). Its really difficult to get a hold of someone immediately because now you go through a call center. However, you will hear from someone by the end of the day. When we moved in, the refrigerator wasn't cooling and they replaced it quickly. The next day our heating system had a short circuit in the evening hours and no one came that evening and it went down to the low 30's that night so it was very uncomfortable but the maintenance crew arrived early the next day to get it repaired. I have met what I think to be their whole maintenance team and they are all curteous, friendly and willing to help, except one, I think his name is Max. He was probably having a bad day

Gisselle Villegas

Dec 12, 2024

Google

Closest thing to being in a house. No complaints. Been here about 7 years. I'll stay here until I buy a home

TheQMOFFICER TheQMOFFICER

Dec 11, 2024

Google

We are new residents here at Cortland and so far it’s amazing! The staff have been extremely helpful and a big thank you to Haylee for making our move in experience easier!

Kati Montoya

Dec 11, 2024

Google

After looking at a few apartments in the area , this was the one. It was everything we were looking for. Updated , well maintained and central to anywhere we need to get in DFW & surrounding cities for our family . It has succeeded our expectations. From the get go the leasing office staff helped make the move-in process quick & easy . Everything takes work & patience from both management &future tenants for sure. Everyone from Trish, Sabrina, Adrayan, Makayla & maintenance ! Have always been very helpful no matter what we’ve needed, whether it be questions, comments, concerns etc . THANK YOU ALL. You’ve made us feel at home. In addition, after about close to a year & our lease about to be up within months, we needed to accommodate and possibly move which we didn’t really want to leave at all from Cortland Bear creek & once again they made the transition to another unit smooth & what seemed impossible for us, POSSIBLE. We have felt taken care of and cannot be anymore grateful. I’ve lived at a couple apartment

Maria Juarez

Aug 29, 2024

Google

I have lived in these apartments 2 times because I love the team, the location, the service and the area :) Highly recommend! It was a fabulous environment for me to write my kid book 'The Christmas Kitten' and hang out with my kitties.

Gal on the Prowl

Aug 28, 2024

Google

I lived her for over a year and have nothing but positive things to say. Maintenance has always been very quick to respond and the staff in the leasing office has been amazing as well! From the day we walked into the office looking for a new place to call home, they have always been friendly and helpful.

Tiffany Thomas

Aug 20, 2024

Google

This was my first ever apartment and the place is beautiful! I love all the amenities and the front desk staff was extremely helpful on move in day. I already love it here.

Kaleigh Farnan

Aug 2, 2024

Google

C est merveilleux

Martin Kabeya

Aug 1, 2024

Google

I lived here for 2 years and 5 months I loved it at Courtland Bear Creek. From the management to the events that was hosted by Sabrina on the property! For me to sign my lease again should tell it all. Living 10 minutes from the airport was convenient , I couldn’t hear the planes going over the apartments at all. It’s a quiet community with well respectful neighbors.Thank you Sabrina,Trish, and Makayla!

Elexia Neroes

Jun 5, 2024

Google