Beautiful community and great staff! If I could give more stars I would.
Feb 6, 2021
I had the pleasure of moving into this apartment community in January 2021. I absolutely love it here, the units are made so beautifully and they are styled differently, very unique. My move in process was easy, hassle free and no pressure whatsoever. The leasing staff are beyond amazing! Each one of them made sure we were helped and made us feel very welcomed to the community. I want to give a special Thank you to the leasing staff: Nicole A. , Nicole P., Tracey and Gerardo for making sure we were taken care of every step of the way helping us make sure we had everything we needed to get our apartment. I also want to thank an another amazing staff member, Brittany who was there on our move in day to make sure we had our keys and remotes. she also did a courtesy visit to make sure our move in was successful. The amenities are great! Fitness center is very nice, the pool area is amazing, immaculate social room, and a car care center for washing and cleaning your car.
Jan 10, 2021
I love this community. I’ve lived at Cortland Avion for five years now and the stay has been outstanding from Tracey to Nichole and Stephanie, everyone has gone above and beyond to assist me no matter what the circumstance. I’m a healthcare worker and this year has brought on new challenges and the need for flexibility with living arrangements and the staff have been more than accommodating to ensure that a safe place to stay wasn’t something I needed to worry about. For anyone looking for a nice, clean community in the Shadow Creek area look no further the Cortland Avion is it!
Dec 16, 2020
They have one of the best leasing office staffs I have ever worked with! From the time I walked in I felt like I was talking with a good friend. Tracey was so warm and understanding, I needed an immediate move in, and she pushed for it to happen. Timely, effective, and completely integrity-based! I'm always recommending this property to friends and family to lease here! Oh and Nicole P. omg the absolute best shoulder to lean on, totally works with you in your time of difficulty and so professional.
Dec 16, 2020
Tracey is a gem! From the moment she answered the phone, I knew she was going to help me find the perfect home. The community itself is so beautiful and well-maintained. So happy I found such a modern place. Edit after 6 months living here: I’m reinforcing my original review! In the time we’ve lived here, we’ve been 100% happy with our decision! Not only is Tracey amazing, but Stephanie and Fernando (maintenance team) are always there as well. I’ve been lucky to have great neighbors and am still impressed by the overall cleanliness of the community. Moving from Georgia, it was terrifying to commit to an apartment without seeing it. We are grateful we committed to this community. The customer service is unmatched. Ms. Tracey and Stephanie came to our door to hand deliver a cake for my husband's success in passing the Texas Bar Exam. That level of kindness and care is something I am so grateful for. Looking forward to staying here for years to come.
Nov 5, 2020
From the moment I walked in the leasing office Tracey made me feel so welcome. She is literally the sweetest. We were shopping around for a new apartment to move into and our search was over once we got here. Everyone from the leasing agents to the maintenance team are all so friendly. Thank you guys for making living here an amazing experience, we appreciate you guys
Sep 11, 2020
I absolutely LOVE my town home! I just renewed my lease for another term. Avion is a beautiful property! Ms.Tracey has been a complete delight from the beginning (VERY well-versed in her profession)! They have one of the best leasing office staffs I have ever worked with! Timely, effective, and completely integrity-based! I would definitely recommend my friends and loved ones to lease here!
Sep 10, 2020
Tracey is a gem! From the moment she answered the phone, I knew she was going to help me find the perfect home. The community itself is so beautiful and well-maintained. So happy I found such a modern place.
Apr 4, 2020
Not only am I in love with my new home the staff here is AMAZING! I’ve visited quite a few places during my search and kept coming back to this one! Their customer service and promptness just exceeds my expectations every time. Words don’t do this place any justice you have to see this property for yourself.
Mar 7, 2020
Tracey Mitchell was amazing. She was extremely polite and interested in our opinions. She listened to everything we wanted for our new home and was very informative. We found our new home and it was thanks to her and her kindness. So thank you so much can’t wait. Also to point out the community is very beautiful and calm they go out of there way for there residents that’s why this such a good place for any family looking for a new home.
Mar 6, 2020