Featured Reviews

I have lived here for 14 months and will be moving out in 1 week. Reason for moving out is my rent on a new lease would be $600 more per month, and I really don't think these are worth the insane price markup. There has been constant construction around the property. AC never works properly. Spent 2 and a half months during mid summer with no AC. Once it was finally resolved the thing still struggles. The lowest my unit gets during the summer day is 80F, and that is with the thing running all day, so prepare for a big electric bill. My pros are my neighbors have been extremely respectful about noise. I have never had a any issues with noise. That alone makes me wish I was staying. The office people have always been nice and respectful. They have always done their best to resolve any issues I had during my stay. Recently the mail boxes were broken into and vandalized. This has not been a common thing, hopefully a one off event. Overall I was happy with my quiet apartment. So there is my two cents.

boose1113

Jun 13, 2022

Google

This community is a friendly welcoming community. Management welcome you with open arms.

May 15, 2022

Apartments.com

This is a wonderful community, staff is so friendly and helpful and the grounds are kept very clean. The greenery around the area makes this a little oasis in the city scape that is Allen. There are a lot of children playing and having a wonderful time so if you have kids this is a great community. The shared area with the planted pots of herbs is adorable and help is answered relatively quickly. If our apartment wasn’t being needed for renovations, we would have stayed for years to come.

May 6, 2022

Apartments.com

The service team and leasing team are awesome! My main concern is residents with pets and not picking up after them... also, have the breezeway cleaned and power washed

Apr 16, 2022

Apartments.com

Come and join our community you really enjoy living here. Management team is the best and really cares about our community.

Apr 13, 2022

Apartments.com

The entire experience at Cortland at Twin Creeks has been a positive one. I feel safe here, and at home. I have lived here since 2007, and will be here for a few more years. The staff is amazing, friendly, very responsive to anything that we need. I highly recommend living here!

Apr 6, 2022

Apartments.com

I love this Community. The management here go above and beyond.The Nature Preserve is just wonderful and it is close to shopping plazas and other parks and walking trails.

Mar 22, 2022

Apartments.com

Spacious living very tastefully remodeled property. Lots of trees and quiet living. I love all the lighting they just installed throughout.

Matthew Wright

Feb 10, 2022

Google

Everything is good but the prices go up too much

ابو عمرو

Feb 1, 2022

Google

I have lived in this complex for over 5 years, and recently transferred my lease to move from a 1 bedroom to a 2 bedroom apartment. The transition was totally seamless! Throughout my entire stay here, the staff in maintence and at the front office have always been courteous, prompt, and accommodating to any needs I may have. I'd highly recommend this complex!

Jennifer Whitcomb

Oct 30, 2021

Google

I have lived in this complex for over 5 years, and recently transferred my lease to move from a 1 bedroom to a 2 bedroom apartment. The transition was totally seamless! Throughout my entire stay here, the staff in maintence and at the front office have always been courteous, prompt, and accommodating to any needs I may have. I'd highly recommend this complex!

A Google User

Oct 30, 2021

Google

Had a wonderful experience living here. All of the office staff are super friendly. They were quick to answer questions or help with any issues that came up. If I ever move back to Allen, I would 100% want to live here again.

Alicia Box

Oct 27, 2021

Google

The office and maintenance staff are genuine and have worked here for ages. The community was great before but even better with the new renovations. You can be as involved or removed with the community but I love that it feels like home. Maintenance just helped me put up my new kitchen racks and I’m in love! My place is coming together nicely. This community is like a village and I highly recommend living here.

From B 2 You

Oct 27, 2021

Google

I lived here for 3 years and it was amazing! The staff was always friendly and maintenance was always Efficient and fast on all of my work orders. It was a quite little community and never had any real problems! I would definitely reconsider going back when it’s time to move again!! Thanks for everything!

Ashley Marie

Oct 26, 2021

Google

The maintenance staff at Cortland at Twin Creeks is top notch. They are always willing to go above and beyond! I've been here through several property management changes, but the leasing and maintenance staff have stayed consistently great. I love it here!! CBM

Verified Resident

Jun 3, 2021

Apartments.com

One of the best apartments I have lived in all aspects.

Resident

May 3, 2021

Apartments.com

Been here for two years and have been very pleased with the staff (Trisha) and the entire maintenance team. Make sure to keep them they are real professionals.

Resident

Apr 30, 2021

Apartments.com

Since I came to Texas in October 2017, I have been living at Cortland at Twin Creeks. I have had to travel abroad from the United States for several months and upon returning, I have looked again for an apartment in this same residential complex ... My reasons? Simply the cordial treatment of the administrative and maintenance staff, their work for the benefit of the resident, the safety in the area, the very favorable location in Allen, its proximity to two major highways, shopping centers and health care.

Current Resident

Apr 4, 2021

Apartments.com

Keep doing what you're doing. Love living at landsbrook. Only suggestion would be a park or place for kids to play now that the volleyball and basketball court are gone. Please keep landsbrook family and kid friendly.

Current Resident

Mar 23, 2021

Apartments.com

I have been very impressed with the new management and the same team members. Offer excellent services, care about residents, provide timely information. During the recent blackout, I, as a resident received a personal phone call inquiring about how we were copping and if there was anything they could do to help. I was really impressed.

Anonymous

Mar 14, 2021

Apartments.com

Cortland at Twin Creeks is a place you can call home. Management let's you know that's how they want you to feel home. They go above what your needs are to help you. They follow up with you also to make sure you are happy. The Management Team here cannot be replaced. I thank Jesus for blessing me to live here with this Team

Resident

Mar 11, 2021

Apartments.com

Great staff and maintenance people. Good response times for any issues. They just updated the outside areas. Keep the apartments nice and clean and looking good. Highly recommend living here!

Anonymous

Mar 1, 2021

Apartments.com

We moved in in June 2020 and have lived at Cortland at Twin Creeks during all of lockdown, COVID, and now Polar Vortex 2021. Although life has been full of stresses and the unexpected this year, living at Twin Creeks has been a dream come true. Whether it be text and email updates about rolling blackouts to keep residents informed, or FAST and QUALITY maintenance work anytime of the week, to even the occasional free slice of pizza in the front office to lift residents spirits in stressful times, Cortland at Twin Creeks does SO MANY THINGS so well. And speaking of maintenance and front desk personnel, everyone employed here is all smiles and is so eager to help anytime in any way that they can. We're talking staff members calling to check on residents to help in any way that they can. 10/10 customer service 24/7. Come live here at Twin Creeks, and if you have an experience half as good as I have had, you will be very satisfied!!

Kurt Doty

Feb 18, 2021

Google

I have lived here 12 months now , I love it!! I have transferred to one of the newly renovated homes here. Let’s start with the community the landscape is great and they do an awesome job with the upkeep of the community. It is a very quiet community, the kids aren’t loud at all. The staff omg the staff are awesome! Trisha always welcomed me with high positive energy, laughs and always down for a little chit chat lol. Chasity is also a great person and whenever I needed help from the manager she was there. Stephie is a new leasing agent here and does her job very very well whenever I needed help from Her she always helped me. The MAINTENANCE team is GREAT and will always get whatever you need done in a timely manner. Carlos is very awesome I enjoyed working with him my first lease here. With me being young this is one of the best communities I stayed with and my longest stay. I can’t wait to move into my new apartment home.

Tiara Rose

Dec 30, 2020

Google

So many things I love about here. The staff, areas for the kids to play, neighbors who watch our for each other and kids, the staff is awesome! Been here since 2015 and have never had a complaint. I know someone who has been here for 12 years. That says alot! They know tenants by name and just feel like trusted family who really care. Maintenance is the best always keeping things perfect and always teaching me something I didn't know.

Anonymous

Nov 25, 2020

Apartments.com

I have lived at Cortland at Twin Creeks for almost 4 years. We are moving to a house soon and I will say I will miss the staff immensely! They have grown to feel like family and are so amazing! They even brought me flowers to my door on my birthday! Nice area, nice community and I feel very safe here! Would definitely move back if I needed to!

Resident

Nov 25, 2020

Apartments.com

I have lived at Cortland at Twin Creeks for almost 4 years. We are moving to a house soon and I will say I will miss the staff immensely! They have grown to feel like family and are so amazing! They even brought me flowers to my door on my birthday! Nice area, nice community and I feel very safe here! Would definitely move back if I needed to!

Kimberly Kreipl

Nov 22, 2020

Facebook

I have lived at Cortland at Twin Creeks for almost 4 years. We are moving to a house soon and I will say I will miss the staff immensely! They have grown to feel like family and are so amazing! They even brought me flowers to my door on my birthday! Nice area, nice community and I feel very safe here! Would definitely move back if I needed to!

Kimberly_K512

Nov 22, 2020

Apartment Ratings

I have been a resident at Cortland at Twin Creeks since roughly 2017 and the staff is just wonderful. Everyone is incredibly kind and patient and they are very understanding. You can tell that everyone really cares about their residents and takes the time to really make you feel wanted. Everyone on the maintenance team is great as well. They really do whatever they can to resolve your issues. Sometimes they may take a little more time depending on the nature of the issue, and I’ve had to call a couple of times to have someone come out to fix the same issue, which is the only reason I didn’t rate at 5 stars, but that can’t always be controlled and is to be expected when you have a small group of great professionals servicing 200+ units. The service and customer care has always been top notch and I would recommend Cortland at Twin Creeks to anyone and everyone! I have already renewed my lease for next year. If you haven’t, or are looking to sign, please do! You will NOT be disappointed :)

Scott Hall

Nov 20, 2020

Google

Nice place to live. The staff has been pleasant to work with. Great location. Would recommend this property as a good place to live.

Maurice Hill

Nov 19, 2020

Google

My husband and I just got married in May (amidst the craaaaziness of this pandemic), and Cortland at Twin Creeks has been such a nice & sweet place to stay! For the price you can get a good amount of square footage (compared to some places in Plano), and there are lots of shopping places around for your everyday essentials, or splurge! (cough, bath and body works!) The Cortland at Twin Creeks team is so kind and accommodating. From the front office team, to the maintenance crew, they are all so friendly and hard working. We feel so incredibly lucky to have found such a sweet & cozy place to live during this strange, yet sweet year— from being newly weds amidst covid, to meeting our sweet neighbors. It’s definitely worth checking out if you’re hesitant!

Michelle Kim

Nov 19, 2020

Google

I have lived here for over 5 years, the staff are extremely professional and welcoming, the office staff and maintenance crew are all very warm and inviting. When maintenance issues occur, the maintenance staff is punctual and quick to respond and they explain what they fixed and what went wrong with any appliance or anything with the apartment. The place feels like home.

Michael Nestick

Nov 19, 2020

Google

Landsbrook is so awesome that I am actually transferring into one of their newly renovated apartments. Chassie, Trisha, and Stephe have been very helpful through the whole process. The maintenance team has been very helpful with every maintenance request.

Robert Bravo

Nov 18, 2020

Google

My name is Ms. Rita Barnett. I have lived here for 11 years. I would like to say that I really love living here at Cortland at Twin Creeks apartments and the reason why is because if the most wonderful management team that works here on thus property. Also, I would like to Express my respect and love for maintenance who come whenever you call. They help you with anything you ask for and they are awesome. I would like to say again as far as the management team in the office from Chassie, Trisha, and Stephe, the team is one of the most warm and welcoming teams I have ever been with. This team is the most wonderful team, and that is saying a lot because I used to work in management property so I know a thing or two about it. And I want to say one other thing before I close, I am a believer in Jesus Christ and I believe that he will send you the best.

Rita Barnett

Nov 18, 2020

Google

I’ve lived in many apartments and this one BH far is the best! From the office staff to the maintenance staff. I would definitely recommend living here!

Resident

Nov 18, 2020

Survey

I don't particularly like apartment living but I moved into the Cortland at Twin Creeks community rather than buying a new home because of convenience. I had heard of Cortland at Twin Creeks through a friend and I took a tour. I was sold and quickly moved into my newly renovated home in 3 weeks. I couldn't be more pleased with the totally new modern look. I had a few small issues that were quickly resolved by the maintenance team. They are great and know their trade. Very knowledgeable. Also the management and leasing staff are always available to meet my needs. I've been here over 5 weeks and it feels like a more traditional neighborhood community.

Resident

Nov 18, 2020

Survey

I have enjoy so far my stay at these apartments. They have a trail in the back, basketball court and a gym. Ver close to the outlets. The staff is attentive and very nice.

Evelyn Aguilar

Nov 17, 2020

Google

My wife and I have been living here for 5 months now and have been very pleased with our new home. The staff is friendly and there are so many restaurants and shops around.

Carlos Erazo

Nov 17, 2020

Google

I was interrupted, but I highly recommend Stephe, an exceptional leasing agent. Went out of her way to make me feel at home.

Donna Stein

Nov 17, 2020

Google

Pre-move in process was simple and well communicated. The leasing staff are all friendly and make you feel welcomed. Moving into a newly renovated unit and it looks amazing! The location is great with access to restaurants, grocery stores and 75 expressway w/o all the congestion. Can't wait to move in!

Yuri Choi

Nov 16, 2020

Google

I like it here mainly because no one bothers me as I work on my autos and or when I leave to go to work. Five stars.

ًADAM Holtz

Nov 4, 2020

Google

I use to live here and really enjoyed it here. I bought a house recently, but, I recommend this complex to everyone. Beautiful trees, easy access to biking and walking trails. Stores nearby. Green open spaces. It's a peaceful environment. Trish is the office is such a sweetheart. She really cares about everyone and works diligently. The whole staff is friendly and professional.

Anonymous

Sep 26, 2020

Google

Cortland at Twin Creeks is 10 stars but 5 is all I’m allowed to give. I could literally write a 10 page essay on why this place and staff is so amazing but I don’t want to be annoying. So I’m just going to keep it simple! I’ve lived here for 4 years now so I’m going to be honest. So this is the review you want to actually read!!!! The staff has been here forever, there is barley any turn over so if you fall in love with a person; they will usually be here 10 years later. The staff is family :) That includes maintenance and crew of office. They know you, they support your goals in Life, will always offer advice and make you feel like your one of their own. Sometimes it’s just nice to stop in and catch up, if you are like me you will talk to Trish, or anyone else for an hour... I’m not complaining. Maintenance will ALWAYS do their best to get stuff done ASAP, but sometimes other things take priority but those work orders WILL get done, I promise. If anyone wants to complain about that, follow the instructions o

Evan Fletcher

Sep 11, 2020

Google

I’ve been a resident here for almost 5 years! I continued staying because not only are these apartments stunning, the staff in the office have become like family! They are so loving and so caring, whatever your needs may be they are on it! Very professional & courteous!

Kristina Baird

Sep 11, 2020

Google

I’ve been a resident here for almost 5 years! I continued staying because not only are these apartments stunning, the staff in the office have become like family! They are so loving and so caring, whatever your needs may be they are on it! Very professional & courteous!

Anonymous

Sep 11, 2020

Survey

Love this community so much, easy access to everything around the area. Leasing is wonderful and best! And maintenance staff are so good with there work.

Tanisha Singh

Sep 10, 2020

Facebook

Coming up on 3 years living in our apartment here and we have no complaints. Maintenance has always been prompt and efficient and the front office staff are amazing. Overall, this is the best apartment experience we've had.

Mark Silence

Sep 10, 2020

Google

Great apartments! Love the newly renovated!

Adam Jennings

Aug 31, 2020

Google

Resident for 3 years and the staff has been amazing from day 1! The property is well maintained, maintenance issues are addressed quickly and I love the fact some of the staff lives on site. It's their home too and they care!

Paula Jahmel

Aug 5, 2020

Facebook

This month we have marked 4 years at Cortland at Twin Creeks. I must say it's an amazing place to live in. the neighborhood is great, convenient location; easy commute to our work and kid's school. The Cortland at Twin Creeks team is awesome. They are very friendly and always ready to help. whenever we go to the office, Kevin & Trisha always extends their courtesy to help us out faster. The maintenance team is very efficient. We must recognize Ms. Chassie for her Leadership, she is a very responsible person. She manages the team very well and creates a friendly environment. I will high recommend this place. Thanks Sham

Shamim Rahman

Jul 13, 2020

Google

This month we have marked 4 years at Cortland at Twin Creeks. I must say it's an amazing place to live. the neighborhood great, convenient location; easy commute to our work and kid's school. The Cortland at Twin Creeks team is awesome. They are very friendly and always ready to help. whenever we go to the office, Kevin & Trisha always extends their courtesy to help us out faster. The maintenance team is very efficient. We must recognize Ms.Chassie for her leadership, she is a very responsible person. She manages the team very well and creates a friendly environment. I will high recommend this place. Thanks! - Sham

Shamim Rahman

Jul 13, 2020

Google