The maintenance staff at Cortland at Twin Creeks is top notch. They are always willing to go above and beyond! I've been here through several property management changes, but the leasing and maintenance staff have stayed consistently great. I love it here!! CBM
Jun 3, 2021
One of the best apartments I have lived in all aspects.
May 3, 2021
Been here for two years and have been very pleased with the staff (Trisha) and the entire maintenance team. Make sure to keep them they are real professionals.
Apr 30, 2021
Since I came to Texas in October 2017, I have been living at Cortland at Twin Creeks. I have had to travel abroad from the United States for several months and upon returning, I have looked again for an apartment in this same residential complex ... My reasons? Simply the cordial treatment of the administrative and maintenance staff, their work for the benefit of the resident, the safety in the area, the very favorable location in Allen, its proximity to two major highways, shopping centers and health care.
Apr 4, 2021
Keep doing what you're doing. Love living at landsbrook. Only suggestion would be a park or place for kids to play now that the volleyball and basketball court are gone. Please keep landsbrook family and kid friendly.
Mar 23, 2021
I have been very impressed with the new management and the same team members. Offer excellent services, care about residents, provide timely information. During the recent blackout, I, as a resident received a personal phone call inquiring about how we were copping and if there was anything they could do to help. I was really impressed.
Mar 14, 2021
Cortland at Twin Creeks is a place you can call home. Management let's you know that's how they want you to feel home. They go above what your needs are to help you. They follow up with you also to make sure you are happy. The Management Team here cannot be replaced. I thank Jesus for blessing me to live here with this Team
Mar 11, 2021
Great staff and maintenance people. Good response times for any issues. They just updated the outside areas. Keep the apartments nice and clean and looking good. Highly recommend living here!
Mar 1, 2021
We moved in in June 2020 and have lived at Cortland at Twin Creeks during all of lockdown, COVID, and now Polar Vortex 2021. Although life has been full of stresses and the unexpected this year, living at Twin Creeks has been a dream come true. Whether it be text and email updates about rolling blackouts to keep residents informed, or FAST and QUALITY maintenance work anytime of the week, to even the occasional free slice of pizza in the front office to lift residents spirits in stressful times, Cortland at Twin Creeks does SO MANY THINGS so well. And speaking of maintenance and front desk personnel, everyone employed here is all smiles and is so eager to help anytime in any way that they can. We're talking staff members calling to check on residents to help in any way that they can. 10/10 customer service 24/7. Come live here at Twin Creeks, and if you have an experience half as good as I have had, you will be very satisfied!!
Feb 18, 2021
I have lived here 12 months now , I love it!! I have transferred to one of the newly renovated homes here. Let’s start with the community the landscape is great and they do an awesome job with the upkeep of the community. It is a very quiet community, the kids aren’t loud at all. The staff omg the staff are awesome! Trisha always welcomed me with high positive energy, laughs and always down for a little chit chat lol. Chasity is also a great person and whenever I needed help from the manager she was there. Stephie is a new leasing agent here and does her job very very well whenever I needed help from Her she always helped me. The MAINTENANCE team is GREAT and will always get whatever you need done in a timely manner. Carlos is very awesome I enjoyed working with him my first lease here. With me being young this is one of the best communities I stayed with and my longest stay. I can’t wait to move into my new apartment home.
Dec 30, 2020