I lived here since 2016 and recently relocated. I will say this the customer service I received from Erielle was amazing. I was really feeling stressed as I had to break my lease. After being a resident for 4 years Erielle did everything she could to make my move out pleasant and cost effective. She was really a blessing to me. Other things to note. I lived in 3 units total the first time I moved was because I needed a bigger size, second time was because a tree fell through my apartment. Both times I was never charged to move and it was a really smooth process my favorite apartment was the last one that I was in. It was really nice. Good customer service and Maintainance was always quick to come out.
Alexx Ayala
Jul 2, 2021
Peyton is sooo patient and so sweet and super helpful !! The complex is beyond beautiful ! I love it !
Shanice Fernandez
Jun 26, 2021
Chelsea, in the leasing office, has been beyond incredible throughout this entire process. I have been so stressed about moving (because we waited til the last minute) and she has just turned our whole experience around. The tour she gave was so informative and fun! I could drive around with her in a golf cart all day!! She was able to set us up in the perfect apartment that same day and walk me through every step. She also followed up regularly on our application progress which is very relieving. Her communication skills and relaxed energy have sold me on this place! I mean it also doesn't hurt that the gym is the size of a planet fitness and they have not one but TWO dog parks.. and 5 pools. Insane. I'm so pumped to move in!
Hope H
Jun 23, 2021
Ash Bailey was very helpful he answered all of my questions love this community!
Ahsante Edmond
Jun 21, 2021
Experience has been great! I've been working with Erielle for the past month and I must say everything has been fantastic! I look forward to moving in at the end of the month!
Jasmine Burton
Jun 21, 2021
This is an amazing place to live. Apartments are modern but the complex has an established feel. There is several pools, a gym that will make you cancel your Planet Fitness membership as well as a wooded nature trail. The application and leasing process was a complete breeze due to Cinthya’s help. She wants a breath of fresh air and immediately made me feel welcome. I felt like she really cared about me and making sure I was going to love my new home.
Kristin Andrews
Jun 19, 2021
Cinthya Cabrales in resident services was awesome and helped me make a smooth transition from a 1 bedroom to a two bedroom, if ever I had a problem or a question I knew I could contact her and have it taken care of.
Kevin McDonald
Jun 19, 2021
I’ve been here since May of 2017 and I wouldn’t want to be anywhere else! The staff is great, the grounds are always beautifully landscaped and sparkling clean, and my neighbors are super friendly. What recently made me fall in love with Cortland at the Village even more is Brandy, community manager. When I needed assistance with an application for rental assistance due to extenuating Covid-19 cases, she was patient with me. She actively communicated with me and even made time to allow me to stop in her office so we could both finish up the process correctly! I emailed her several times a week and she never once was rude or mean. She constantly made me feel like my issue was hers as well and she diligently worked to help me out in a huge time of need! This was a 2 and a half month process and I couldn’t have gotten the help I needed without Brandy! I am HUGE on customer service as I own my own business in the service industry and I know it can be a deal breaker for most, especially me! She exudes customer ser
Jazmine Williams
Jun 18, 2021
This is a cant miss place if you are in search of an Apartment with everything to offer you. Outside of the amazing landscape , pools and decorative apartments ,the best part are the Residence Service People that help make it such a great experience .If you have any questions or concerns never hesitate to ask Cinthya Cabrales, Pily Carr or Donna Chad ,because these woman are amazing at what they do. Also Krista Lupi will make you think three times before even thinking about another property. I've been at the Village for maybe 5 yrs now and have loved every minute of it and this is an honest review ,which I promise you will experience your self moving there. Henry
Till H2
Jun 18, 2021
I’m currently living in Maryland and want to relocate to ATL. I was talking to Ashley on the phone about floor plans at The Village and he did a phenomenal job walking me through what I wanted. Great communication and people skills! He took the information I gave him and was able to give me options that perfectly fit my criteria. I would highly recommend his services!
Edward Anderson
Jun 18, 2021