I loved living in Cortland. It was beautiful neighborhood. Lush Greenery, woods, nice cherry blossoms, beautiful amphitheatres, gym, walking trails, amenities are all very. The leasing office and resident center are very kind and helpful. Unfortunately I had to leave because my visa to live in the US ends and I have to depart to the home country. I will miss my apartment and Cortland.
archana kirtane
Sep 29, 2024
I’ve been working with Camryn to move in and she has been so helpful! All of the staff has been very welcoming and genuinely want to help you find a good place. I couldn’t recommend moving here enough.
Rod Villalba
Sep 14, 2024
Is this a second chance home my kids and I are going to be homeless in 2 weeks the hotels are only keeping me broke
Paris Lyrica
Sep 5, 2024
I have loved being a resident at Cortland since I moved here. I instantly felt welcomed, and I could feel the sense of community. It’s very pet friendly which was perfect for my dog, and there are even community events held regularly for pet owners. The community is beautifully upheld and has many amenities for residents like pools, fitness center, dog parks, tennis courts, and more. Cortland is unlike any other apartment community I’ve rented and stayed at.
Verified Resident 1264919
Aug 3, 2024
Apartment Ratings
I have been living at Cortland at the Village since the end of 2022 and I love it here! I just switched to a different apartment in the neighborhood and everything is great! Maintenance always come in a timely manner! (if you put in a service request, the next day they’ll be there) Our leasing and residents office workers are amazing and helpful! Shout out to Caroline she helped with my process of transferring. Another thing is being a young black woman I feel extremely safe! We always have different events here and I really think Cortland is just the best 10/10!!!! I don’t leave reviews all the time but Cortland needed their flowers!
Nya Williams-Jones
Jul 25, 2024
Excelente servicio, altamente recomendado. El personal muy amable.
Nancy Cintron
Jul 15, 2024
I’ve been a resident for about 5 months and Cortland at the Village has exceeded all of my expectations 🥹 Miss Callie helped me with my move in process. She was very honest and when we toured I already felt at home. The security is what really sold me. It felt really safe and secure. The clubhouse is always soo clean!! All of the pools and other amenities are extremely taken care of and maintained. The community is pretty quiet. I love that there are scheduled events for the community to really socialize. Maintenance comes really timely when requested and very communicative and warmly. It is just such a comfortable place to live. Everything is just so convient on the app.
Lana C.
Jul 1, 2024
Moving process was an ease thanks to Callie! She helped me every step of the way and made sure all of my needs were met and I was informed of everything. Just moved in, so far so good. The apartment was clean and move in ready. Excited to enjoy my new home UPDATE AFTER about 4 months: Everything was great until what sounds like a GIANT moved in above me. Throughout the day and middle of the night I can hear severe stomping, not light footsteps like the leasing office tried to make it come off as. I sent videos in so they can hear for themselves and they did a sound test because their first thought was that it was a structural issue…which it obviously wasn’t. It’s people being inconsiderate and loudly stomping at all hours of the day and night. They told me to continue to let them know when it happens “outside of quiet hours” I don’t play about my sleep especially in my own home where I pay bills! If you move here, you might not want to be on the first or middle floor because obviously their floors/ceilings ar
Bailie Franklin
Jun 29, 2024
My great experience started with the pleasant ladies at the front desk and my leasing consultant Callie. Every encounter with Callie was beneficial and her actions helped me find a home here at Cortland at the Village. Her great attitude has been the same from beginning to end. She stayed in contact with me and kept me informed of upcoming rentals that matched my needs. Now that I am a resident, she continually checks on me and offers any assistance to further improve my experience.
Denise
Jun 20, 2024
I recently had the pleasure of working with Miss Callie from Cortland the Village during my move-in process, and I can't express enough how much she made the entire experience seamless and stress-free. From the very beginning, Miss Callie demonstrated exceptional patience and a genuine willingness to assist me with every detail. Her knowledge of the property and the surrounding area was incredibly helpful, providing me with valuable insights and orientations about the city, which made my transition much smoother. Miss Callie's dedication and friendly demeanor truly set her apart. She went above and beyond to ensure I felt comfortable and informed throughout the entire process. I highly recommend Miss Callie to anyone looking for a new home at Cortland the Village. Her professionalism and personalized service made all the difference in my move, and I couldn't be more grateful for her assistance.
Frena Makenson
Jun 20, 2024
been here for about 4yrs now. the residents’ office and maintenance crew have been great! super helpful with a variety of questions and needs thru the years!! shoutout to Donna, Rebecca and the whole team ♥️
Allyssa Klingberg
Jun 18, 2024
This is a two-part review so I’ll keep it short and sweet. Part one — today was my first time visiting Cortland At the Village community. First off, the website doesn’t do it justice and that’s because finding out from the manager, it’s not been updated. the community is vast and so beautiful from the entrance to every unit that you walk around. It’s very obvious maintenance does an amazing job keeping it clean and fresh for everyone that lives there. They have five pools, a massive clubhouse and a state of the art gym that rivals LA fitness (yes, they have professional trainers readily available at your request). They also have active security (police officers) patrolling the community which makes it very safe. Part two — Camryn Alexander, by far the best and most amazing leasing agent I’ve ever met. She didn’t just give me a tour, she gave me a presentation!! With every unit she showed me, she couldn’t help but smile knowing that the community has everything I need. Not only was she patient but she listened
Ethan Joachim
Jun 6, 2024
I had the pleasure in receiving help from a very helpful employee at the Village, Wesley Maddox. I am currently having car maintenance issues and Wesley stopped to help me today. Thank you again so much, Wesley. This makes staying at the Village one of the best places to live.
Richard Campbell
Jun 4, 2024
Great community, friendly staff and very pet-friendly!
Suhas Tummalapalli
Jun 3, 2024
I’ve been a resident here for 3 months now and it has exceeded my expectations tremendously. The leasing & resident teams are very prompt and thorough with communication. During the tour, Callie immediately made my boyfriend and I feel at home. She described all of the amenities in detail and provided different floor plans based on our preferences. We left the tour ready to live here immediately. We have been here since March and have had absolutely no issues. There is 24/7 gate security, the grounds are kept immaculate (I have never seen any trash of any sort on the ground) and the amenities are beyond commendable. The community events are an amazing plus, it genuinely shows they care about their residents happiness and provide events that bring everyone together.
Meradyth Fisher
Jun 3, 2024
I moved in March 2024 and love it here, I work from home and the apartment set up with the den is perfect for me. The leasing office is awesome and involved with the community, love the gym. When the gate doesn't work they don't let it sit, they are on top of things asap as well as maintenance. I also feared having bugs in my apartment and I have not had any issues.
Jennifer White
May 30, 2024
Please do yourself a favor and call Cortland at the Village your home today. I promise you won't regret it. Jomeka, Rebecca, Caroline and, Donna are the absolute best. The property is simply breathtaking.
May 23, 2024
Apartments.com
Please do yourself a favor and call Cortland at the Village your home today. I promise you won't regret it. Jomeka, Rebecca, Caroline and, Donna are the absolute best. The property is simply breathtaking.
May 23, 2024
Cortland at the village is by far the best property to live . The scenery is spectacular. The walking trail is amazing. The Gym is the absolute best to stay fit . You don’t need LA fitness or Planet fitness. You have club Village. We have every machine you need to help you stay fit everyday. Oh did I mention the best Leasing Team ever. We also have a Resident Services team to check in on you after your smooth move in. Jomeka, Rebecca, Donna. Caroline and Bridget are trained to assist you with all of your needs. Like maintenance Requests, upcoming events,…..Trust me you will love it here!! I promise.Make Cortand at the village your home today. You’re welcome. Thank me later
May 23, 2024
Apartments.com
Cortland at the village is by far the best property to live . The scenery is spectacular. The walking trail is amazing. The Gym is the absolute best to stay fit . You don’t need LA fitness or Planet fitness. You have club Village. We have every machine you need to help you stay fit everyday. Oh did I mention the best Leasing Team ever. We also have a Resident Services team to check in on you after your smooth move in. Jomeka, Rebecca, Donna. Caroline and Bridget are trained to assist you with all of your needs. Like maintenance Requests, upcoming events,…..Trust me you will love it here!! I promise.Make Cortand at the village your home today. You’re welcome. Thank me later
May 23, 2024
Callie was very patient and helpful in my application process! We were able to find the right unit for me and I am very happy with the management!
George Keohavong
May 22, 2024
Valerie and Cameron have been so helpful with the move-in process and accommodating my needs!
Savannah Chernetsky
May 21, 2024
Callie is the best! She helped us get moved in quickly and efficiently. Apartments are great. I would 100% recommend.
Peter Douglas
May 21, 2024
Cortland at the Village is the absolute best! I just moved in a few weeks ago and have quickly fallen in love. The application and move in process was incredibly smooth and easy. Huge shoutout to my leasing agent Callie Julian who was so responsive and helpful! Camryn was such a bright friendly face when I showed up needing assistance. Cortland at the Village is a hidden gem! Best place to live!
Margot Tucker
May 21, 2024
Great customer service!
T
Apr 25, 2024
Lived here a long time. Quiet, well maintained, close to everything.
Jeff Daley
Apr 17, 2024
Very thankful for 2 good years here
Stephen Scott
Apr 6, 2024
Communication and responsiveness from management is exceptional. I have been a resident for over 3 years. I love the sense of community and all the community events. I also appreciate the upkeep of the property. Staff are friendly and always willing to help. My favorite Cortland staff are Donna (resident services) and Oscar (maintenance) Maintenance is fast and helpful. Finally, I love ZUMBA. The community classes are great. I am going to miss the community and my new Cortland friends. :(
April Brown
Apr 4, 2024
I have lived in this place for more than a year and it is excellent. Customer service is great, always looking for a solution to make your stay more comfortable, especially Carolina, who is a very kind and helpful person. I really like the gym and the fact that I live surrounded by nature
Hamilton
Apr 3, 2024
I have only been here a few months but Cortland at the Village is honestly the cleanest, the most safe community I’ve ever resided. I love how close everything is as far as expressway access and stores, the professionalism of the staff, giving access and we can come into the community. Again I’ve only been here a few months but I love it here.
Verified Resident 1239462
Mar 30, 2024
Apartment Ratings
I love living at Cortland at the Village, the office staff and service team are the cherry on top! Having a mile long walking trail and 5 pools to choose from isn’t bad either. These are also really well insulated apartments, I rarely hear anything from my neighbors.
Verified Resident 1168282
Mar 29, 2024
Apartment Ratings
It was overall a great experience. Everyone was so welcome and inviting at the resident center which I really appreciated. Neighbors are fairly diverse and nice. The community amenities are my favorite part which is the gym, the pool and the nature trail.
Verified Resident 1238321
Mar 26, 2024
Apartment Ratings
Mallorie has been extremely helpful and very sweet in this process. She went above and beyond and definitely deserves 5 stars! If you are in need of an apartment transfer lease, definitely ask for Mallorie Norman!
Isaac Dolan
Mar 23, 2024
I honestly love living here. This is a great walking community. The package room is very secure and the gym is amazing. However, please consider this safety issue before moving in. If you hate construction, I suggest looking elsewhere. You will hear drilling and hammering about once a week. I have sent a few emails reminding Resident Services to alert residents when we will have renovations because it is very noisy (making wfh meetings impossible unless on mute) and you will have random men knocking and unlocking your door. (I did receive a response saying they do not send alerts out about regular construction) Thank goodness for a deadbolt. I honestly think this is extremely unsafe but I doubt they will stop so I would like to ATLEAST receive an email or text about construction crew entering my residence. I appreciate Cortland updating the community and the construction would not be a problem if residents' safety would be prioritized. Also, it's not like Resident Services is unaware of the major projects mai
Kyra J
Mar 7, 2024
I recently had the pleasure of working with an outstanding leasing agent at Cortland at the Village, and I cannot express enough how impressed I am with their exceptional service. From start to finish, my leasing experience was smooth, stress-free, and incredibly positive, all thanks to Valerie. Throughout the leasing process, she was consistently responsive and accessible. She promptly returned my calls and emails, ensuring that I was always in the loop and well-informed. With excellent communication skills and willingness to go the extra mile made me feel valued as a client. In conclusion, I cannot speak highly enough about the leasing agent at Cortland at the Village. Their exceptional knowledge, professionalism, responsiveness, and friendly approach made my leasing experience truly outstanding. Thanks to their efforts, I found the perfect apartment and felt supported throughout the entire process. I highly recommend Valerie and her team to anyone looking for an exceptional leasing experience.
Salim Mohammed
Mar 2, 2024
I just moved from Ohio to Atlanta and Valerie made the move very simple and was super helpful with everything I needed . Help me get into a great apartment really quick . The whole staff was very friendly . 10/10
Romulo Vizla
Mar 1, 2024
I fell in love with this complex on my first tour. Valerie was a great guide - she took the time to make sure I saw all of the layouts and styles I was interested in, and when I decided on a unit she seemed just as excited as I was to start my new journey at Cortland! She was so helpful throughout the whole process, even after I moved in, and I couldn't be happier now that I'm all settled in!
Erin Borders
Feb 27, 2024
I have only been living in the neighborhood since the end of 2023 and the service is excellent. If I have a maintenance issue they respond within 24 hours. The events for residents are nice and everyone in the office are always professional and friendly
Verified Resident 1229608
Feb 26, 2024
Apartment Ratings
Mallorie was amazing throughout the transfer process. I would refer anyone who is looking for a great community to join the community at Cortland at the Village.
Tanika Estelle
Feb 23, 2024
Valerie was absolutely great! She was so helpful during the process. Thank you!
Maurice Blanding
Feb 22, 2024
Thank you Valerie our leasing agent here ! She was the absolute best during this process. We are very happy with our new home.
Anna Noble
Feb 21, 2024
I live in North Florida and will be working in Cumberland Ga during the week, returning to my family in Florida on the weekends so I began my apartment search. I stumbled across Cortland at the village while taking tours in the area and I met Camryn Alexander. Courtland at the village was one of the nicest apartment complexes I toured but, Mrs. Camryn Alexander is the reason I chose the community. Camryn is the most professional person I spoke to out of all the tours I did at area apartments. She went out of her way to make us feel welcomed. She has a wonderful personality and did not try to push anything on us. She listened to us and identified what our needs were and helped us come up with a package that would work for our situation. So the apartment complex is nice, however Camryn is the reason we chose Cortland at the villages. I truly hope every member of the team there understands what an asset she is to have on staff. I would recommend this place to anyone who wants a safe, gated community with nice ap
joseph buchanan
Feb 21, 2024
Great Location, Excellent services, Valerie is amazing person taking care of my applications and answer all my question, also helping me with everything. 100% recommended.
Romulo Vizla
Feb 19, 2024
I'm looking to move to the Smyrna area and DJ was by far the best leasing agent I spoke with. He was patient, informative, and HONEST. If you're looking for a place to live, I highly suggest name requesting him for your tour.
Latoya S.
Feb 19, 2024
We recently visited Cortland at the Village and had the pleasure of being assisted by Valerie, their leasing consultant. Valerie went above and beyond to ensure our visit was informative and enjoyable. She was incredibly helpful, patient, and knowledgeable, providing us with all the information we needed to make an informed decision. We were impressed by her professionalism and willingness to assist us every step of the way. Our experience at Cortland at the Village was excellent, thanks in large part to Valerie's exceptional customer service.
Anna Király
Feb 17, 2024
This place is great! Valerie at the leasing office was so helpful with my renting process. She showed me the great amenities they have to offer for their residents and the beautiful apartments they have for rent. Not only that, I walked out with some free starbucks coffee and a snack. 11 out of ten, would recommend this neighborhood to anyone looking to live in Smyrna
Henry Moreno
Feb 16, 2024
La atención del personal de leasing de Cortland at the Village en Smyrna, Georgia, ha sido excelente, especialmente la de Mallorie: en todo momento aclaró las dudas y tuvo un trato increíble. Altamente recomendada.
Marely Cabrera
Feb 15, 2024
Awesome customer service with great communication on the unit. Take time to explain and show the property, units, and amenities. The property was clean and everyone was friendly. Valerie Suga-Morales assisted me from start to finish. She offered excellent insight on the property.
Kelvin Holloman
Feb 15, 2024
I am a new resident but the leasing staff made this process very memorable and joyful for me. I came for a tour and Valerie was my host and her enthusiasm and flair are the reasons I applied the next day. The facility is so nice and peaceful. I love going home at night. There is so much to do and so much offered here. I am so grateful I said yes to Cortland at the Village. I will update in a few months.
Scott Onuoha
Feb 15, 2024
I have been at Cortland for 3 years and my experience has been nothing short of amazing! I appreciate all of the staff and residents that keep Cortland up to great standards. Mallorie has been extremely supportive and kind. She was able to assist me during a very difficult period in my life and I am very grateful!
Alantra H.
Feb 15, 2024
We’re really excited to move in! We had the pleasure of working with Valerie who couldn’t have been nicer or more helpful. She took us on an extensive tour, she was knowledgeable about the property and surrounding areas and set us up with a home we’re comfortable with. The place feels like a community rather than an apartment complex and Valerie gave us the most wonderful experience!
Phil Sebold
Feb 14, 2024
Thank you Mallorie!! Your customer service and hospitality was outstanding. Thanks for going the extra mile in assisting us with transferring to a new unit. We appreciate all your hard work, the many questions you answered, and for always following up with us to make sure we were taken care of. You’re the best!
Dezirae Palmer
Feb 14, 2024
Mallorie was amazing. Made the process of moving so much less hectic. So thankful for her!
Jennifer Sissine
Feb 14, 2024
I recently switched units due to finding a layout we liked more but have been living here for a little over 7 months, and I love it! The complex is kept clean and service requests are handled promptly. They also host multiple community events a month that are actually fun/creative. All of the staff are very kind; special shout out to Mallorie who made the process of switching units so smooth and stress-free despite us wanting a quick move-in. She was amazing and so responsive!
Brittni C
Feb 13, 2024
Our experience working with the Residential office was great. We have lived in this community going on two years and decided to move to a fully renovated apartment. Mallorie helped us with finding the perfect one! So grateful for this community and the Cortland team!
Rachel
Feb 13, 2024
I have had a fantastic experience here. The events have been great and staff has been so helpful and friendly. Specifically Callie who helped me with the entire onboarding process was a fantastic representative and helped me with all my questions and issues in a timely manner.
Willem Einthoven
Feb 13, 2024
Great community! There is a security guard at the gate and multiple pools and dog parks. My dog and I have also enjoyed exploring the nature trail. Callie was great to work with, she was very patient with me and made sure we felt right at home, thank you!
Katie Carter
Feb 9, 2024
I love this community... from the customer service, leasing agents..property manager ,community events, amenities, and the beautiful nature trail! The maintenance department are speedy when orders are place. Our Gym literally looks like LA Fitness and I think we have 4pools it might be more lol. We've had food trucks, movie nights, family fun days...and more. They know how to show their residents gratitude. And I'm grateful for the staff as well !
Violetta Sargent
Feb 8, 2024
Compared to some places, Cortland @ the village I will recommend living here again and again, from the warm welcome of the staff to the quiet well kept community, you won't regret calling this your home , and of course the property is also pet friendly, this is truly home Sweet home.
Verified Resident 1222841
Feb 3, 2024
Apartment Ratings
My wife and I have lived at Village at Lake Park for 5 years now and couldn't be happier! The staff is extremely friendly, helpful, and knowledgeable. We had a great experience with them in all interactions. The complex is kept looking clean and has great amenities to boot. If you are thinking of moving I highly recommend giving this place a chance.
Matthew Morris
Feb 2, 2024
Sarah Cash and The Morris are the complete best!!!!
Natasha Savari
Jan 31, 2024
This place is wonderful. From the leasing process to living here, is very easy. DJ was my leasing agent and he was very patient with me, and showed me different rental units. The maintenance staff is very efficient and arrives in a timely manner. The residential staff follows up with concerns. I love the attention to detail of the staff.
Kenya Bynes
Jan 31, 2024
Love it
Dez Gromm
Jan 31, 2024
Best community to live, best to play pickle ball. Many tournament winning players staying in community so every day you will get intensive game. Enjoy playing pickle ball inside community
Niteen Kadam
Jan 31, 2024
excellent and clean area Excellent management Nice staff
Maman cooking
Jan 31, 2024
Its been very welcoming and friendly. The staff are very helpful and willng to help when we ask. The maintenance crew are quick and reliable when we put in for service. We would recommend this community to our friends and family as the place to live.
Verified Resident 1221214
Jan 29, 2024
Apartment Ratings
It's a pretty good community to live in. I do wish the walls were not so thin. I can hear pretty much everything that goes on upstairs. Other than that, I enjoy the community aspect and the events that are hosted throughout the month. The cleanliness of the community is pretty great, especially considering there are a lot of residents.
Verified Resident 1220926
Jan 28, 2024
Apartment Ratings
One of the best things about living at Cortland at the Village is the sense of community and pride professionals like Jomeka take in their role as resident service liasions. She and the rest of her team go above and beyond to ensure residents are heard and thier needs are addressed in a timely manner. No request is too big or too small. Jomeka is an example of what pride and love for what one does looks like. It is what makes living in this community a great experience.
Nicole Bentley
Jan 27, 2024
Updating my review. This is a nice community. Donna was helpful in resolving an issue post move out. Our unit in the Arbors was clean. No bugs or major issues. There is a nice nature walking trail. The complex always have events for residents. A quiet, safe area to live in. Would recommend.
Alexis Raven
Jan 26, 2024
Living here has been a great experience. Dj, my leasing agent, was so kind, patient, and easygoing. He excelled with my guided tour and move-in process. I also met Oscar and Luis, the maintenance men of my building, who quickly addressed my concerns (2 of which wasn’t a concern at all) and explained to me what they were doing. Everyone I’ve come into contact with has been so pleasant. I now understand the star ratings and I’m glad I decided to call this my new home! Also, I can’t hear anyone above me :)
Keimora Ellison
Jan 19, 2024
Ms. Valerie Morales was beyond sweet and super helpful when I decided to tour here! I was highly impressed with how knowledgeable she is as well as super friendly. I’ve heard great things about this place, and the tour + her made my decision when looking for affordable places to stay final. Very clean and everyone else I’ve chatted with was super friendly
Kathryn Williams
Dec 29, 2023
I had an incredible experience at Cortland Village while searching for my first apartment. As soon as I drove in I knew I found my home. Callie's warmth and expertise made the process seamless. She listened to my preferences, showed me fantastic options, and answered all my questions with patience. Looking forward to move it and settle...
Marvin Monestime
Dec 27, 2023
I’ve only been moved in for a week and I’m loving it already. I’ve stopped by the residents office twice and Donna and Rebecca were so helpful and welcoming, gave my dog so many treats! It seems to be a quiet community with lots in the area!
Sharina Walton
Dec 22, 2023
Valerie @ the leasing office is very helpful!!! She's done a great job helping me and my roommate with the leasing process & move-in. She is super friendly and personable, and I'm so excited to live here!
Dia Gault
Dec 16, 2023
Valerie at the leasing office has been so helpful and patient through the entire leasing process. Our apartment was clean and ready on our move in date.
Claudia Lopez
Dec 16, 2023
In today’s world in which customer service is hard to come by…managers Malik and Jacob could teach a class on great service. Thank you for your amazing customer service and if you’re looking,Courtland at the Village is definitely the place to live.
Latoya Irons
Dec 15, 2023
UPDATE Dec. 2023: I'm still here! Recently dealt with a really tough situation where I might have had to leave for financial reasons - it's a tough job market out there! The resident services team (especially Cinthya!) helped me out by providing great long-term, consistent and helpful service and options. Everything ended up working out and the team helped me get transferred to yet another really nice apartment - all in the span of 5 days! I love it here! Moved in January 2021, and it's been smooth sailing since. Peaceful and quiet. Just re-upped on my lease and moved into a premium apartment. Staff are very helpful - special shoutout to SK Harbison and Pily Carr in the Resident's Office; they made my transfer/upgrade quick and efficient. Love this spot!
Ron Burgess
Dec 11, 2023
I've lived here for 8 years. The Pros: Safe community, everyone in the office is kind and helpful. Maintenance issues get fixed much quicker and more efficiently than other places I've lived. There are so many fun resident activities, free fitness classes, a pretty good sized gym, lots of space for your dogs, a really nice nature trail, SO many pools, and tennis courts. I have really enjoyed living here! A few issues I've had: Communication issues between departments (office staff to maintenance and vice versa). My recent move was a little hectic. We were given an apartment and told that it met the criteria we were looking for (vaulted ceilings, upgraded lights), but after looking at it in person, it didn't have any of those things. They office did quickly give me other apartments to look at that met my needs and we moved into one of those. But upon move in, I found out that there are so many subfloor issues due to the age of the building (40 years old) that every single move my upstairs neighbor makes causes
JANET S.
Dec 11, 2023
UPDATE Dec. 2023: I'm still here! Recently dealt with a really tough situation where I might have had to leave for financial reasons - it's a tough job market out there! The resident services team (especially Cinthya Cabrales!) helped me out by providing great long-term, consistent and helpful service and options. Everything ended up working out and the team helped me get transferred to yet another really nice apartment - all in the span of 5 days! I love it here! Moved in January 2021, and it's been smooth sailing since. Peaceful and quiet. Just re-upped on my lease and moved into a premium apartment. Staff are very helpful - special shoutout to SK Harbison and Pily Carr in the Resident's Office; they made my transfer/upgrade quick and efficient. Love this spot!
Ron Burgess
Dec 7, 2023
I’ve lived here two years now and until I’m ready to purchase a home, I don’t see myself living any where else! To start, the staff/maintenance are TOP NOTCH! Service requests are completed in a timely manner and is always seamless. The community activities/events year round is another reason why I love living here!! Back to the staff, they’re understanding and considerate. They truly VALUE their residents and that makes a HUGE difference. The pricing is also fair and they’re not trying to rob your pockets! I can go on and on about this complex. Majority of their tenants are long term tenants and that speaks to how much they value us just as much as we value them. If you’re looking for a community that feels like family, CORTLAND AT THE VILLAGE is it!
Dec 7, 2023
Apartments.com
Great place in general ( compare to competition ) however the place is unkempt especially after it rains they take like a week to clean the tennis courts which get very slippery. The community events are great and the gym is great aswell, just the club house the TV's dont work. There is room for improvement. (update) The courts are really better now and the service is better aswell, nice, and at night theres animals on the trail and yk they can scare you a bit, in my case a rabbit scared (edited) out of me.
Luiz Focas Nogueira Carvalho
Dec 6, 2023
Callie Julian assisted me throughout my inquiry about moving to cortland she was very kind & punctual with all her responses to me . I was in a 5 day move out window period when I toured cortland and I fell in love with the community. Callie helped me apply on site & followed up with me throughout the entire process I was approved & moving in right on time of my timeline She was just helpful & friendly I have not experienced this level of customer service anywhere else. Even after I received my keys she followed up within the week to check if everything was great with my unit and made sure I was familiar with all the amenities of the community & everything was going well. If I have anyone who is looking for a community to call home I will be referring them to cortland & telling them to ask to work with Callie!
Twala Drayton
Dec 6, 2023
I recently was looking for an aparmet for my brother and Valerie was absoutley AMAZING! Her customer service was exceptional, and she undertsood we did not want to pass a certian budget! She was able to find us an aparement within our budget, and get us in asap! The team in general is kind, and very welcoming. I highly recommend taking a tour here and asking for Valerie!
Cecilia Solano
Dec 6, 2023
When I tell you I Love It Here! My son and I moved over the summer. Everything from touring the property, to the application, moving in, and being a resident has been the best experience I could have asked for. Whenever there is a maintenance issue, they respond in a timely matter. Back when we were getting a lot of rain I had a small flood issue and they came out the next day and followed up in text to make sure everything was handled to my liking. My son loves the 7 pools and exploring the walking trail with me. And I can't forget the resident events! Amazing! I really could go into so much more. I haven't had 1 bad experience with any team member! I have a friend that lived here for 10 years and I can see why!
Anquanette Herndon
Dec 5, 2023
Just moved in and really enjoy the community. The move in process was very smooth and easy. Valarie went above and beyond to help me the whole time. Love the new apartment.
Mari Gramm
Dec 5, 2023
I toured last week with Valerie and she was a true delight!!! She was very pleasant, personable and patient. Honestly, out of all apartments I’ve toured in the area, she’s probably been the best. She was super intentional about helping me find something. I didn’t apply right away as I wasn’t able to find anything within my budget at the time, but you bet I will continue watching prices. Seems like a great community and leasing team.
Nicole White
Nov 16, 2023
Cortland at the Village has been an experience beyond my expectations. I have been a home owner for the past 30 years and just moved to Atlanta. I have heard horror stories about other communities and their staffs/cleanliness. Nothing could be farther from that at issues are quickly and cheerfully taken care of.
Verified Resident 1198481
Nov 11, 2023
Apartment Ratings
If you are looking for an Apartment that is amazing with presenting you with a Luxury appeal , but also has a wonderful staff that is always willing to assist you then you really need to try these apartments. Resident services is like no other ! They will go far and beyond to assist you with any problems or issues that you may have and always make you feel like you have friends within their office versus just another individual that pushes your concerns to the side. The Grounds and Amenities are great! Basically if you are not in the market for a home just yet then this apartment complex is 2nd to none ,when looking for an apartment.
Henry Tillhamler
Nov 9, 2023
Very pleasant living here. Nice and save environment.
Pranavi P
Nov 7, 2023
This beautiful community has an abundance of green spaces, along with amenities like pickleball and tennis courts, as well as trails. They also regularly organize community events catering to both residents and their four-legged friends, making it a truly dog-friendly place complete with two dedicated dog parks.
Kavya Pathi
Nov 7, 2023
My husband and I were looking for our first apartment in the US when we found Cortland. We had looked at quite literally over one hundred options across the state of Georgia and were most impressed by Cortland. From our first visit to tour the community all the way through to moving day, we had a great experience with all staff we interacted with. Particularly, Callie went above and beyond to support us and answer all our (many, many) questions and get us the exact apartment we were looking for. We've been in our place for 2 weeks now, and we're really enjoying it so far. Big thanks to Callie and the team for all the support.
Dana Gallaty
Nov 6, 2023
They were so professional, kind and efficient. We love it here. Update: it's been 8 months and I'm still very happy living here and will renew my lease. They always have events for the community. The maintenance team comes right away. They have nature paths for walking. This complex is also very close to the mall, grocery stores, and entertainment like The Battery and The Silver Comet Trail. It's only about 25 mins to the Airport. You really don't have to get on freeway because everything is so close.
Robin James
Oct 24, 2023
My stay here has been great and I am so glad this was my first pick to live at. There is a standard here and it shows tremendous. The amount of local events they hold, the amenities are better than any other apartments I had visit. The walking nature are great to clear the mind. I would recommend Cortland to anyone and can’t wait to renew my lease to see what kind of fun things they would plan for the residence!
Oct 17, 2023
Apartments.com
I recently moved in, upgraded the apartment and feel very comfortable with the renovated choice. The nature that surrounds this community is beautiful. If you are looking for a quiet, friendly, family friendly and safe community, this is the one for you. Cortland at the Village - GIRC
Oct 11, 2023
Apartments.com
Im a fairly new resident but so far I can’t complain at all about the experience. The village is huge, and there’s a lot of things you can take advantage of there. You definitely get your moneys worth with all of the amenities. Overall it was a great decision moving here.
Verified Resident 1187623
Oct 7, 2023
Apartment Ratings
Been here 1 1/2 years 10/10 . No complaints would def recommend 👌🏽
Rymesha S
Oct 1, 2023
I have been living at Cortland at the village going on 3 years and it’s been such an easy and great experience. The neighborhood is clean, updated, and have so many activities. It really is a community . I just transferred to a new unit and Cinthya cabrales helped me along the entire process. She was easily accessible and she was so patient. I looked at a lot of different units and she allowed me to take my time to feel confident in the unit that I chose. She was super knowledgeable and she didn’t try to just get me in a unit. She made sure I was sure about my decision . If you are thinking about moving to Cortland, please use cinthya , shes trustworthy and really work to get you exactly what you want .
Benny Florent
Sep 30, 2023
Living at Cortland at the Village has been magical! I have been a resident here for 6 years strong and have nothing but great things to say in regards to the units, team, and maintenance! The units are nicely renovated, the team treats you with love and respect, and the maintenance takes no linger than 2 days to fix an issue and accommodates your schedule! I recently moved into another unit and I couldn't have done it without the big help from Ms. Cynthia! I am a particular person and she was very patient and diligent when I changed my mind 3 different times in regards to the unit choices. She helped me with the floor plans and seeing which one is downstairs and gave me a tour of each one of them and she made the transfer effortless and her vibrant energy was top notch with each conversation we had concerning the move! With individuals like her I have no intentions of moving anywhere else anytime soon! My experience here has been the best and I pray that the atmosphere and quality continues to be the best!
Amber Lex
Sep 28, 2023
Living at Cortland at the Village has been magical! I have been a resident Gere for 6 years strong and have nothing but great things to say in regards to the units, team, and maintenance! The units are nicely renovated, the team treats you with love and respect, and the maintenance takes no linger than 2 days to fix an issue and accommodates your schedule! I recently moved into another unit and I couldn't have done it without the big help from Ms. Cynthia! I am a particular person and she was very patient and diligent when I changed my mind 3 different times in regards to the unit choices. She helped me with the floor plans and seeing which one is downstairs and gave me a tour of each one of them and she made the transfer effortless and her vibrant energy was top notch with each conversation we had concerning the move! With individuals like her I have no intentions of moving anywhere else anytime soon! My experience here has been the best and I pray that the atmosphere and quality continues to be the best!
Amber Lex
Sep 28, 2023
My family & I recently moved out here in February from New York. The apartment we were originally in we’ve only seen videos of and when we moved in the movers were with us so we had no time to really examine everything. We did have a lot of problems to where I was always calling maintenance to repeatedly fix issues with the apartment itself. After a while it became overwhelming and I was constantly going to the Residents office because I was so frustrated and there I met Cynthia. Every time I was in her office it become a more personable experience. She went above and behind for everything we needed, Cynthia was extremely patient and generous with her time involving the details that we were displeased with. She helped us determine an alternative to transfer and honestly made the moving process such a breeze. I am so happy with our (literally) brand new apartment, it’s much more spacious, and the price is undeniably the best part. The second we moved in it was a breath of fresh air. I can never thank Cynthia e
Dianne Santos
Sep 5, 2023
We raised a ticket for fixing bathroom lights, and they fixed it the same day we requested. And they always greet us with warm smile and words. I am very thankful for their quick response to all our requests.
Lalitha Venkat
Aug 26, 2023
UPDATE: Donna called me almost IMMEDIATELY following my review. I am changing to five stars because she listened and empathized with my situation and let me know that she would discuss the matter with the agent I referred to previously. This is the best complex in the city! I have been living here for almost 5 years and although everything is not perfect, I would definitely recommend living here. I only gave three stars because the red haired lady in the residence office can be dismissive, judgemental, and unwelcoming. Otherwise everyone else is very friendly and helpful and makes your stay as comfortable as possible.
Maisha B
Aug 24, 2023
I came to visit in March and met with Dajah for a tour. She was beyond amazing. She answered all my questions and her positive attitude was reassuring. I had plans to move out of state and communicated with Dajah via email. She responded almost the same day or the day after, she took videos of the apartments and answered all my questions. 4 months later I signed my leased and moved in. Cortland is such a beautiful property and the people here are welcoming.
Soraya Limage
Aug 23, 2023
Been a resident for about three years love living at the village recently got locked out my apartment Phillip from the maintenance team save me and help me back into my apartment 10/10 for Philip
Jersey City
Aug 18, 2023
I’ve been living at the Arbors for a year now and I can’t express how much I appreciate the team and the clean community here!! Cynthya C. with Residential services is top-notch. She always responds quickly to my concerns and makes the process smooth. The maintenance team really does their job well and they fix our issues with a 24-hour turn around time. Oh yea and thank you for the tenant appreciation days. 5 stars all around!!
Paula Jean Gilles
Aug 18, 2023
I’ve been at Cortland for about two months now and I can honestly say I am enjoying my stay here! The process was smooth and the staff are awesome. Cinthya is my go to person for EVERYTHING! She is truly a blessing to have and my experience is always pleasant and top notch when it comes to her. I highly recommend the complex and especially if you’re looking for things to do with your fur babies!
Antonio Hill
Aug 18, 2023
I'm having a good experience at Cortland at the village so far , especially with the pickleball community & events hosted by the Cortland(Thank you Jenna & Team). The resident services have been helpful and responsive with everything so far (Thank you Rebecca/Jake/SK/Cinthia/Donna & Team)
Siddesh prabhu malkarnekar
Aug 18, 2023
I have been living at Cortland at the Village for the past 2 years as a graduate student. The location is great! I couldn't be happier with the cleanliness, safety, and upgrades made to the location. The office is also very responsive and has great service and events for residents. It is also very close to Atlanta with a 15-20 minute commute.
Christian Llanes
Aug 18, 2023
Cinthya helped me on several occasions. She is very on point and follows through with everything ! She helped me with moving in from my old apartment to a new one in the same complex and made everything extremely easy and fast. I appreciate her caring and friendly personality as well as her knowledgeable attitude about the whole process of transferring. Honestly one of theee best guest service representatives I have come across in all my years living in apartments. Thank you Cinthya!
Moon L.
Aug 18, 2023
Rebecca Kraus-Aaron, just wanted you to know how grateful I am for your friendly and exceptional service today! 10/10!
alicia biamby
Aug 18, 2023
I have been living at Cortland at the Village for the past 2 years as a graduate student. The location is great! I couldn't be happier with the cleanliness, safety, and upgrades made to the location. It is also very close to Atlanta with a 15-20 minute commute. Resident services is also very responsive, including Cinthya, who recently helped me find and transfer to a new apartment. Cinthya was very helpful throughout the entire transfer process by consistently monitoring new apartments that were opening up for about a month to get me the best deal with my time constraint. I highly recommend prospective residents to consider this location.
Christian Llanes
Aug 18, 2023
I have been living in Cortland at the village for six years now and I have absolutely loved it ! I have been moved between two units and Rebecca was extremely helpful. She is very kind, knowledgeable and will tend to your needs to find you your perfect place. When I moved from my first unit to my second one, she found exactly what I was looking for and more. I am in love with the space I’m in now and Rebecca is always just a phone call away, whenever I have needed any assistance. I would most definitely recommend living here if you’re looking for an ideal living experience.
Tyra Ellerbe
Aug 18, 2023
Rebecca Kraus-Aaron is kind, knowledgeable and thorough she is a great asset to resident services and should be honored
Joshua Biamby
Aug 18, 2023
This is for Pierre, great service from this brother and I hope he gets all the respect he deserves, and along with the other associates
Dust!Sayori_YT
Aug 18, 2023
I'm having a good experience at Cortland at the village so far , especially with the pickleball community & events hosted by the Cortland(Thank you Jenna & Team). The resident services have been helpful and responsive with everything so far (Thank you Rebecca/Jake/SK/Donna & Team)
Siddesh prabhu malkarnekar
Aug 18, 2023
Loved living at Cortland at the Village! It’s beautiful and scenic. Especially felt taken care of by Rebecca with our questions and paperwork at the end of our lease. She was considerate and kind. Also, she made sure to walk us through our options regarding transferring within the community and making that a breeze!
Charlene Gachoya
Aug 18, 2023
Wesley was prompt and very professional. Resolved my drain issues.
Cheryl Conley
Aug 18, 2023
John Trumpkin is the best Service Manager in the business. Really a great guy and pleasure to work with.
Billy Wyatt
Aug 18, 2023
Spoke to one of my friend yesterday from maintenance team Philip it is always great to see him he always checks on me to make sure everything is good in he's the best
Wanda Ward
Aug 18, 2023
The attention from Cinthya Cabrales from the beginning of the process was excellent: she answered our questions and gave us support until the contract was signed. Grateful for your attention and collaboration at every step, highly recommended.
NELSON CABRERA
Aug 17, 2023
La atención por parte de Cinthya Cabrales desde el inicio del proceso fue excelente: nos respondió las dudas y nos dio acompañamiento hasta la firma del contrato. Agradecido por su atención y colaboración en cada paso, ampliamente recomendada.
NELSON CABRERA
Aug 17, 2023
super safe, beautiful, convenient location. wonderful apartment but the community, amenities, and events make it so worth it. the pools are wonderful, the gym, trail. having everything within a 5 min. drive is so nice. seeing all my neighbors out and about every day gives such a safe and nice sense of community.
Verified Resident 1171086
Aug 17, 2023
Apartment Ratings
Cynthia cabrales took care of us during all the process of rent and show all the amenities of the property. She did an amazing job and we are very happy to have her working in the staff. . Highly recommend
mike cast
Aug 17, 2023
The Village is truly a wonderful place. The community itself is huge.(Philip) is the best maintenance guy he can fix anything There is a long walking nature trail that makes you forget you are even in the city. As well as, there are many pools on site that allow residents to use them without being super packed. This apartment complex is the best one I have ever lived in. I highly recommend living here.
Curtis Evans
Aug 17, 2023
I love living at the village I've been living here for 2 years my favorite maintenance person is Philip he always go above and beyond
mervin lugo
Aug 17, 2023
I just want to say something about the maintenance at Cortland specially about Philip D. Along the years he has been so nice to us while fixing anything we had going on. He was friendly and even went out of his way to make sure that the service was still working properly and checking on us. I appreciate his work ethic and candor but also his expertise in fixing anything that comes up from an outlet to a big furnace or water heater problem. Please dont let him ever go. He makes our stay at cortland be worth it 110%. Thanks Philip!!!
Will Salazar
Aug 17, 2023
I have lived here 6 years and all staff members are extremely helpful, especially Jeff and Clinton in residential services. The units and grounds are well maintained, and if there is an issue it is usually resolved the same day.
Lori Slough
Aug 17, 2023
I have had my ups and downs with this property and company, but this 5 star review is specifically for Rebecca. She has gone above and beyond to assist me and to improve my experience as a resident. When I ask for something she is on it no matter how busy she is. She is knowledgeable of the property and provides information and the details needed. She is single handedly the reason I am still a resident at Cortland.
Tim Emmett
Aug 17, 2023
By far the best community in Atlanta/Metro Area with the best staff! Shoutout to Cynthia! She’s always smiling and willing to help with anything.
Terrance Miller
Aug 17, 2023
I’ve lived at Cortland for 3 years now, and I absolutely love it. The resident services team is helpful and friendly. Cinthya always helps out with any questions I have. The maintenance team responds quickly. The landscaping is beautiful throughout the complex. Last, but not least they’re super dog friendly. I can’t imagine living in another apartment complex.
Hillary Hester
Aug 17, 2023
Westley Maddox, Maintenance gentleman at my property has provided exceptional service and always resolves my maintenance issues quickly in the same day. Westley is the most courteous, professional, and friendly maintenance person at Cortland At The Village!! Westley is always happy and has a sincere smile on his face at all times!! Wesley's knowledge in maintenance is irreplaceable, and he is the BEST at his trade!! I am very blessed to have Wesley as my maintenance person!!
Lynn Cady
Aug 17, 2023
This is a great place to live. Professionalism at its finest and a great maintenance team. Mr. Phillip goes way beyond the call of duty to take care of the residents. He works hard and gets the job done in a timely manner. Great job Mr. Phillip
Wanda Pressley
Aug 17, 2023
As a 3 year resident of Cortland Village, I would like to commend Wesley, who has been an amazingly talented maintenance person. He correctly diagnosed a water leak from upstairs and had it corrected immediately. He has always been punctual, cordial, skillful, efficient and focused. His years of experience in understanding apartment structure and building improvement in general is apparent in everything he has helped me with. We are lucky to have him at The Hills. He is a gem!
tanis cordes
Aug 17, 2023
Awesome Place To Stay- I’ve been here for 4 years and I Love It! The staff is GREAT (especially Mrs. Rebecca)! They spoil the residents and our dogs- Community Activities and Events are always a blast! The Amenities are great what more could you ask for!
Keyonce Glenn
Aug 17, 2023
I have been a resident of Cortland at the Village for over a year. The staff is friendly and the maintenance is superb. Marquise in particular is always extremely helpful and professional. Great team and great place to live!!
brandi mabry
Aug 17, 2023
My recent stay at Cartland was made even better by Cinthya, who was as friendly and welcoming as can be. She gave me a tour of the entire complex, and answered every question I had in detail. Thank you, Cartland, and Cinthya, for the wonderful experience.
Victor Trujillo
Aug 17, 2023
I’ve been a resident at Courtland for about 2 months now and it’s been great so far! I recently had a leak from my ceiling in the kitchen and the courtesy officer, Phillip, came by after hours and immediately fixed the problem in less than 30 minutes (leak from unit above me). He seriously made my week and had the best attitude! This is definitely one of the best apartment complexes that I’ve had the pleasure of staying at and I would recommend it to anyone that is searching in Smyrna! Thanks so much Phillip!! 😄😄😄
Robynn evans
Aug 16, 2023
Dajah Richberg was such a professional and went above and beyond to help us secure our apartment while living in Brazil. The process was stress free and gave us peace of mind knowing we had a place to move in to when we got back to the states. Again my wife and I couldn’t be happier and grateful for the amazing work she did.
David Marrero
Aug 16, 2023
My experience Trying to find a place to live is very stressful. Mrs Krouse! Was so very helpful ever time I come to her with any questions. She is very important person to have on the Cortland team! I just really appreciate that she is so understanding and helpful. Thank you, Domingo Copeland
Luxe Elite
Aug 16, 2023
One of the best and amazing complexes to stay at! I’ve been here going on 4 years and afraid to move out because nothing is compared to what we have access to here. All agents are great and easy to work with! Rebecca has been a huge blessing to their team she is knowledgeable, and great at what she does. Just overall a great community!
Fundrail Quimbley
Aug 16, 2023
Martin and Ty were awesome, courteous and professional.
Walter Donald
Aug 16, 2023
Marquis really goes above and beyond!
Karsen
Aug 16, 2023
I’ve been living at Cortland at the Village for 2 years and this has been by far the best experience ever! At first I lived in a 1 bedroom apartment and then I recently transferred to a 2 bedroom apartment. Rebecca at the Resident Service building was an absolute gem and made my transferring process so easy! Along with her amazing help of choosing the best apartment for me; it was like talking to someone who I’ve known for a period of time! She is so personable and you can tell that she enjoys helping others; I really do appreciate her help! Cortland at the Village is also extremely centrally located which is a huge plus; you’re basically close to everything!! I highly recommend leasing here; my living experience has been nothing but amazing!!
Lyndsey Wilson
Aug 16, 2023
I had an excellent experience moving in to Cortland at the Village and my stay so far has been wonderful. The location of my studio apartment is quiet and private, and the renovations done on the apartment are stunning. I worked with Callie Julian as my leasing consultant and couldn't have had a better process. She did my initial tour months before I actually signed the lease, and stayed as my contact when I decided to go forward. She made sure every step was easy to complete and was really excited to get me situated in my new home. Every member of the staff I have met so far is very welcoming. Package pickup and gated entryway are very easy to use. The only problem I have encountered are that I had some trouble with the website when signing my lease. Other than that everything has been seamless.
Armaan Malde
Aug 16, 2023
Wesley Maddox was AMAZING!!!! He came even after normal work hours and fixed our air so quickly! We have the best maintenance staff ever!
Savannah Ogle
Aug 15, 2023
Tengo 3 años viviendo en Cortland y es un lugar perfecto para la familia, sus áreas verdes y sus áreas comunes son espectaculares. La vegetación es increíble. Y las personas que trabajan aquí son muy atentos y respetuosos. En especial la Srta. Cinthya Cabrales que es la persona que me ha ayudado desde que alquile el primer día, ella es una persona increíble y muy atenta, siempre tiene una gran sonrisa y mucha disposición para ayudarme cuando lo necesito, la recomiendo es una excelente profesional
Leonardo Vázquez
Aug 15, 2023
I've lived here for a year and am staying but upgrading apartments, and Cinthya Cabrales at the Resident Services office was super helpful and made this move fast and easy!!
Brittany Smith
Aug 15, 2023
Hice una gira con Cinthya hace un par de semanas. Ella fue muy profesional, conocedora y dispuesta a ayudarnos a encontrar un hogar. Estamos muy agradecidos.
Damian Herrera
Aug 15, 2023
Cinthya went above and beyond to help make our move smooth and helped address issues in a timely manner. She always took the time to answer any questions I had. She is incredibly kind, knowledgeable, and professional.
Katie Scoglietti
Aug 14, 2023
I want to shout out Philip D. from the service team. He is always helpful with all of my maintenance issues!! He really does go above and beyond whenever I have a problem.
Cindy Drakes
Aug 14, 2023
Maintenance is excellent! Wesley is always so kind and efficient, I don’t recall ever waiting more than a day for maintenance requests to be completed in my 2 years of living here. Awesome job Wesley!!
Lindsey Mitchell
Aug 14, 2023
My husband and I had a problem with the dishwasher so Royallee from maintenance fixed it and he did a great job!
Lizeth Sanchez
Aug 14, 2023
Mr. Royal is one of the best Maintenance employees at this apartment complex he always go above and beyond to make us happy my stove have been out service for weeks and he came to our rescue to make sure my son birthday goes according to plan such a great guy with outstanding customer service.
Travis Charles
Aug 14, 2023
I’ve been living at Cortland at the village for the last 3 years, and every time I’ve needed help for anything Rebecca at resident services has always been super helpful and gone above and beyond!
Iara Moran
Aug 12, 2023
Great staff and great move in experience!
Grayson Smith
Aug 11, 2023
Rebecca Kraus-Aaron from Resident Services has gone the extra mile to ensure that I settled in quickly. Rebecca is never too busy to answer my questions or accommodate any special requests I may have. Her presence at at Cortland makes my experience as a tenant as seamless as possible.
Fernando Silas
Aug 10, 2023
Rebecca was very accommodating in the renewal negotiation for us. We also had a few minor changes we needed to make and she made it seamless. The process was smooth and stress-free and she was a delight to speak to. Thank you Rebecca!
Aaron Pinkston
Aug 10, 2023
We have moved to Georgia recently and it’s been 3 weeks we have been staying at Cortland at the Village. As I heard and experienced, Cortland is a decent brand Vs other over hyped communities across Atlanta. The services here are organized, well managed, have a great response time (specially from Resident services) and a gated community will for sure make you feel safe. Rebecca is always our go to person for any help we need and she makes sure to go above and beyond every time! Thank you, Rebecca for making our stay comfortable here.
Amit Gupta
Aug 10, 2023
I’m currently a resident at Cortland at the Village and been a resident for 3 years. During my stay Rebecca has been a great resident mom by being a call away for any issues i experience in my apartment. Recently I changed units and she made sure to find me a unit that accounted for everything I wanted.
Asjah Lowe
Aug 10, 2023
Excellent service! Friendly and helpful!. Rebecca is great!
Gregory Clayton
Aug 10, 2023
Cortland es un espacio muy bonito para vivir con tu familia, tiene amplias zonas verdes, varias piscinas, un gimnasio muy completo. Todo en un mismo lugar. Usualmente hacen muchas actividades para la familia. La atención del personal es muy buena desde el primer momento, en mi caso que no tengo mucho conocimiento en el inglés, Cinthya Cabrales ha sido quien me ha ayudado en cada proceso, es la mejor del personal. Ya llevo 3 años en esta comunidad y por supuesto le agradezco a Cinthya por haberme apoyado desde el comienzo.
tania cuervo
Aug 10, 2023
Cinthya was absolutely wonderful! She was patient as well as informative. She made the leasing process quick and easy and I will def see her for all my needs going forward!!
airel anderson
Aug 10, 2023
I’ve lived in this community since I moved to Georgia back in 2016. I love it here. I love the environment. I love the cool monthly events. I love that it is a pet friendly community. Overall the staff has been extremely easy to work with. Cinthya has been assisting me recently and she’s made the process of transferring apartments suppeerrrrr stress-less haha. By far she’s one of my favorite in the past several years. Thank you Cinthya for allllllllll your help! You’ve really been amazing.
Jasmine Washington
Aug 10, 2023
Been here for 6 years now. I love it. Rabecca is awesome , very Professional and great to work with
Kareem Liebert
Aug 10, 2023
I love living at Cortland at the Village. The outdoor space this community offers is unbeatable. Nature trail, plenty of pickle ball and tennis courts, and several large green areas throughout for picnics or playing with your pup.
Verified Resident 1168282
Aug 9, 2023
Apartment Ratings
The maintenance worker in my neighborhood, Royal Lee, and I had a wonderful interaction. He was able to evaluate a situation where my ceiling had little water damage. He also replaced my toilet seat and tissue holder. He has a wonderful demeanor, and he immediately put me at ease. Without a doubt, I recommend Courtland at the village.
Chantal
Aug 9, 2023
I have been living at Cortland at the Village for 10 months and have really enjoyed my experience here. Recently I decided to move from a 2BR to 1BR in the complex and Rebecca Kraus was extremely helpful in finding the exact apartment to fit my needs. I had several criteria I wanted my new digs to meet, and she was very diligent in finding an apartment that met all of them. Rebecca has always been warm, friendly and deferential but also highly competent. And the longer I live, the more I appreciate competent people. I give Rebecca an A+++. Great job, Rebecca - Thank you!!
Larry Sims
Aug 9, 2023
The community is very diverse, family friendly, and lively. There are lots of awesome amenities to take advantage of, the community events are fun, and the staff is very helpful. The community is usually very quiet and peaceful, but also very close to the Cumberland shopping area, bars, restaurants, I-75, and I-285. Very convenient and nice place to live.
Verified Resident 1163002
Jul 25, 2023
Apartment Ratings
I am writing this comment for senior leasing consultant Malik . I have taken several tours on other properties. But Malik is best among all. He shares the details very explicitly and explain all the aspects very clearly. I will say , he is the real gem asset to this property.
rajeev khera
Jul 24, 2023
Been living in the Arbors community @ Cortland for the past 2 months and it's been fantastic. Callie was the one to initially help us through the move-in process and was so kind and efficient. This is the first time I've moved into a new place that was truly perfect and move-in ready with no kinks in the process. The community is sprawling but grounds are all so well-kept. Facilities are always clean and maintained. It's so peaceful here and I always feel extra safe having security at the front gate. The entire staff at Resident Services is always so helpful and kind. I can't recommend this community enough. 10/10
Haven Whiteman
Jul 16, 2023
This has been a smooth process from applying, to moving, and handling maintenance and new resident questions like the package hub and how to pay rent. I have interacted with multiple staff and haven't had one bad experience.
Verified Resident 1159425
Jul 14, 2023
Apartment Ratings
I recently moved to Cortland at the Village, although we have only been here two weeks my husband and I are delighted. Our daughter recommended this neighborhood because she has lived here for three years and she speaks very highly of it. The property is very big but it is very quiet, we feel safe, and all public spaces are kept beautiful and clean. We were most impressed by how Cynthia from Residents Services who helped our daughter find our apartment; we were so happy to have someone that speaks Spanish help us. Cynthia was very kind, polite, and checked with us a week after we moved in to make sure we were satisfied with our apartment. There were a few minimal cosmetic things that needed fixed; Cynthia had the maintenance staff take care of it the very same day within hours of our request. Lastly, maintenance. Very professional, friendly, efficient and they wear uniform so they know it's an actual staff member coming to your door. It makes you feel safe.
SAL Bustillo
Jul 2, 2023
Over the years I’ve seen a decline in customer service. The first few years were great. Within the last year not so much. I should be treated professionally and with respect. The customer service has been less than stellar.
Verified Resident 395515
Jun 27, 2023
Apartment Ratings
It has been a good experience and prompt responses to questions. Could be better if there was window blinds in closed patio. Bedroom closet does not look complete. Need one shelf. No fans in any of the rooms.
Verified Resident 1153734
Jun 26, 2023
Apartment Ratings
friendly , i feel safe and dog friendly a plus . All the staff is professional and willing to assist you in way they can . Grounds are wonderful for great walks , all shopping is close by as well. the gym is great as well sate of the art and easy access .
Verified Resident 1152542
Jun 22, 2023
Apartment Ratings
Love living here. It’s very clean, I feel safe as a single woman living alone. The amenities are fantastic and everyone seems to respect the community. Love living here. It’s very clean, I feel safe as a single woman living alone. The amenities are fantastic and everyone seems to respect the community. Love living here. It’s very clean, I feel safe as a single woman living alone. The amenities are fantastic and everyone seems to respect the community. Love living here. It’s very clean, I feel safe as a single woman living alone. The amenities are fantastic and everyone seems to respect the community.
Verified Resident 1152614
Jun 22, 2023
Apartment Ratings
First off, my fiance and I have been living in Cortland for 4 years and it has been amazing! We relocated twice within the village due to personal needs and more space! The atmosphere, amenities, and units are top notch and for the price of rent you can't ask for a better deal and accommodations in one package. The staff and maintenance are always loving and nice and are super patient especially with being very timely in resolving any maintenance issues or resolving any questions we might have! They also have gated entrance and a very nice work out center with pool and they even have a car wash and laundromat at each location within the community. We have never had any issues with neighbors or there pets and it's a very pet friendly and clean community BTW and best of all they have events that you can attend that brings the community together. I want to give a shout out to Ms. Cinthya for being patient and generous with her time and service in giving us details of each unit we can transfer to and answering al
Artines Pratt
Jun 22, 2023
Symone Woods is great!!! Beautiful smile, great personality and very aware of the property. Thank you!!! I feel very welcomed
Shayla Robinson
Jun 14, 2023
I’ve been here since March and I really love everything about it. I could not live in a better community. From my actual living experience to the community events, pools, staff and upkeep. I’m truly pleased with Cortland at the Village and would recommend anyone who is looking to please consider this community as the next place they call home.
Zoe Ramsey
Jun 12, 2023
you will truly enjoy the place with great ambience and ammenties and specially safety one. Staff very polite and respond to the mainaince requests. Costco, walmart , and other shoppings are nearby.
Mahesh Kota
Jun 6, 2023
Callie was incredible with helping me move! She nailed every single thing I wanted and continues to check in even after moving in! She has made my move in so smooth and amazing! Thank you a million times Callie! Courtland at the village has everything you would want in an apartment and more!
Melissa Harper
May 28, 2023
Es un excelente lugar para vivir! Tranquilo, mucha naturaleza, varios accesos que hacen la entrada y salida más rápida al salir o llegar del trabajo. Excelentes instalaciones! El personal es excelente, muy atento y amables! En especial Cinthya, bella persona, amable, atenta, siempre con una respuesta positiva y rápida a los requerimientos. Nos ayudó mucho en el proceso de aplicación y mudanza! Estamos muy contentos de vivir aquí!
Yénice Avila
May 16, 2023
I had a very good experience with the staff of Cortland at the Village. I had the pleasure of working with Ms. Callie Julian. Ms. Julian is very professional and knowledgeable about the application process and the facilities at the Village. She showed me the apartment that I'm renting today. The Village is a great place to live. Close to the Braves Stadium, not far from Downtown Atlanta, and the grounds are well kept. I'm very happy with my decision to live at Cortland.
John C Evans
May 16, 2023
My A/C problem was solved, the apartment feels cool again! Mr. D.J called me on the same afternoon I submitted the request and made sure he understand the history of the A/C's problem; and when I come back home, it's a comfortable cool environment, with a note he left explaining the reason of the issue :)
Linglin Zhang
May 15, 2023
A true sense of community! It doesn’t even look like an apartment complex to me. I love the staff and everyone is so kind and helpful. I have recommended this place to a lot of people which is very telling.
Verified Resident 1140586
May 14, 2023
Apartment Ratings
I recently moved into Cortland at the Village, and although there was an initial concern due to a lingering smoke smell in my assigned apartment, the situation was promptly addressed. The staff, particularly Malik, handled the matter efficiently and transferred me to another room for two days while they resolved the issue. In addition, everyone I spoke to was very professional and solutions based.
Hunter Kikut
May 12, 2023
Callie was amazing, she was very professional. She answered every question that I had, every concern from the moment we were in contact about the place. I would recommend anyone to work with her. Thank you Callie
Bruce Mitchell
May 12, 2023
The best thing about engaging with the maintenance team here is the ability for quick and proactive resolution in cases of miscommunication regarding service dissatisfaction. DJ Jones from maintenance and by extension the entire maintenance team were able to promptly resolve an issue in my unit after clarification on my end on the issue relating to the service request. It is very encouraging when the service technician is able to insist on following through with delivering excellent service especially when there are conditions outside of their control Truly appreciate the work and support for not only this engagement but prior engagements with the service team and looking forward to future collaboration for my unit.
Daniel Bonsu
May 3, 2023
Moving process was an ease thanks to Callie! She helped me every step of the way and made sure all of my needs were met and I was informed of everything. Just moved in, so far so good. The apartment was clean and move in ready. Excited to enjoy my new home
Bailie Franklin
Apr 30, 2023
I will say that the staff here at the village is so nice and better than any other apartment staff I've seen. They are very professional. They make sure our community is very clean and they seem to really try to take care of us. We have great events and we really do feel like a little neighborhood.
Apr 22, 2023
Apartments.com
Lindsey Mitchell was so amazing and helpful. She answered all of my questions and concerns and made the moving process a breeze!!!!
Zaid M.
Apr 21, 2023
Im are having a good experience at cortland at the village so far , especially with the events and the pickleball community.
Siddesh prabhu malkarnekar
Apr 21, 2023
Enjoy living here since 5 years and going.
Claudia Beuster
Apr 20, 2023
I’ve been a very happy resident here for five years. I would highly recommend my family and friends to stay here !
Ebonee Lawrence
Apr 20, 2023
I have been at Cortland at the Village going on 7 years. The staff has been amazing during my time here. They have always been responsive, kind, and creative. We have great events, our community is clean, and I always feel the staff tries to do what's best for it's residents. Thank you!!
Ashley E
Apr 20, 2023
My dog and I just came back from another great event, Puppy Prom, held at Cortland at the Village! I’ve been to several. This one seemed to stand out. The whole staff, who are all dog lovers, did such a great job hosting and paying attention to special details. Great job!!
Chris Melerski
Apr 20, 2023
The community literally has something for everyone, & the staff often goes above & beyond to make this place feel like home. From family events, neighborhood mixers, & even a Puppy Prom, Cortland at the Village is not only a beautiful place to live (there's a gorgeous nature trail that my dogs love), but it never fails to feel welcoming.
Krista Lujan
Apr 20, 2023
Me and my husband have lived here for 5 years. In those 5 years it's only gotten better and better. Everything is constantly being improved from our new security gate in the front and our new entrance in the back, to new plants/landscaping every season, and other amenities improvements. The office staff is fantastic - there may be 1700 apartments but they know everybody by name. The event staff is fantastic - always a smile and innovative and fun events put on. Maintenance is quick to respond and repair everything every time. The pools, oh the pools. I really can't say enough about here!
Ashley Wallace
Apr 20, 2023
Me and my husband have lived here for 5 years. In those 5 years it's only gotten better and better. Everything is constantly being improved from our new security gate in the front and our new entrance in the back, to new plants/landscaping every season, and other amenities improvements. The office staff is fantastic - there may be 1700 apartments but they know everybody by name. The event staff is fantastic - always a smile and innovative and fun events put on. Maintenance is quick to respond and repair everything. I can't say enough about here!
Ashley Wallace
Apr 20, 2023
Best apartment I have lived at in years honestly. Maintenance is prompt and the amenities are great! The trail is awesome and great for running/walking. Price point is great as well. Overall, have loved my time living here!
Brittney
Apr 20, 2023
Cortland at the village is an awesome place to call home ,,. The entire Resident service Team is truly amazing. Donna, Rebecca, sk, Caroline, Cynthia,Jake , Krista. And Meka. Has A1 Customer Service. I absolutely love Cortland at the village
Tracy Lawrence
Apr 20, 2023
I love living in this community haven't had any real complaints my entire 4yrs here. Im so grateful of the help i have received from the entire staff and donna her and rebecca are the best..
photos lockridge
Apr 20, 2023
Cortland at the Village Community has been an awesome home for myself and my family. Let me just put it out there that we are very relactant to leave. We love everything this apartment complex offers. This includes the resort-style pools, the gym, the location itself is awesome. It's located within the Popular Creek Nature Preserve, where I take my kids for Nature walks. It is also loacated very close to the Atlanta Battery and slightly outside the Atlanta downtown. This complex offers fireplaces and sunrooms. The community is pet friendly and the compound is very clean and well-maintained. The team here also offers many activities from time to time, such as wine tasting, yoga activities and special food during the holidays and festivals. The team at this Community will go up and beyond to make our lives very comfortable. The maintenance team are friendly and awesome. When we reach out to them for any of our services needs, they show up and complete the work very quickly. They always keep up with spraying. Th
Joy Modisett
Apr 20, 2023
I enjoying living here. Maintenance and resident services are great!
Jordan Ingraham
Apr 20, 2023
The community literally has something for everyone, & the staff often goes above & beyond to make this place feel like home. From family events, neighborhood mixers, & even a Puppy Prom, Cortland at the Village is not only a beautiful place to live (there's a gorgeous nature trail that my dogs love), but it never fails to feel welcoming.
Krista Darling
Apr 20, 2023
Very nice community and good maintenance.
Udhayakumar Chinnayan
Apr 19, 2023
The office staff is always so nice and quick to handle any concerns, maintenance team is AWESOME!!!?
Mackenzie Parker
Apr 19, 2023
I love living at Cortland at the Village. I moved here from Walton on the Chattahoochee and I was worried I would miss all the nature, but this place is so beautiful and serene. The nature trail on poplar creek that runs through the property is the perfect way to wind down after work and get some fresh air. Not to mention, the amenities here are top notch. The gym is like a planet fitness. There is even a yoga studio/spin cycle studio. My apartment is tucked back facing the woods and it is so beautiful and green. I worked with Callie and Sarah in the leasing office and their communication was superb. I cannot say enough good things about the village!
Allison McFarland
Apr 19, 2023
I went through some difficult times at one unit because of compromised beams in the flooring above my unit. And particularly because of Caroline Caldwell’s care in handling the situation, I was able to transition to another unit with minimal hardship of such a process. I am a disabled veteran with complicated emotional issues; so it is important that I am able to trust what is before me. I am blessed to have had Caroline Caldwell, with her disposition of care and professionalism, available to assist me through that difficult time. All praise goes to God! But also, as the employer of Caroline Caldwell, I would employ you to be appreciative towards her for the goodness she ahowed towards me as your resident. God Bless! Joseph Burbank 2167D
Albert Burbank
Apr 19, 2023
Great staff!!! Great maintenance, clean community
Jzlynn Davis
Apr 19, 2023
Im are having a good experience at cortland at the village so far , especially with the events and the pickleball community. It would be great if we can add more pickleball courts in village.
Siddesh prabhu malkarnekar
Apr 19, 2023
The entire staff at Cortland at the Village has been a God send. Sarah Cash is always available to answer my questions or concerns. Whenever I have had a maintenance issue they arrived at the apartment before I could even get there. This is a very large complex but neighbors become friends. I enjoy the variety of food trucks and community events that they hold. I would recommend the Village to anyone that is looking for a place to call home!
Dorshea Atlas
Apr 19, 2023
This has been the most pleasant apartment experience I’ve had. Sarah the community manager and her team were absolutely amazing! Their follow up and dedication to meet my needs were outstanding! Not the mention I love my apartment itself. Very nice and clean and brand new!!! My furniture matches perfectly. Best choice by far!!!
Shana White
Apr 18, 2023
This place is the best. You can truly tell that the staff cares about you and your apartment needs. The community is very welcoming and supportive. The events that are hosted are nice because it brings the people together.
Verified Resident 1132139
Apr 17, 2023
Apartment Ratings
We submitted a request this morning that our hot water heater went out. Within the hour he came to repair it. After we said it had been an issue many times before he replaced the damaged part and even stayed late on a Friday evening to make sure we were taken care of
Deona Williams
Apr 14, 2023
Dajah was a treat to work with! Extremely helpful and flexible.
William Anderson
Apr 2, 2023
While I did not move forward with this property, the leasing consultants were very kind. Zach helped me out as much as possible and I know he’ll help future residents with great prices.
Eboni Gray
Mar 31, 2023
Though I am not currently a resident at Cortland, I would like to just give a shout out to the professionalism of Malik in the Leasing Office. He took care to give me all the options and gave realistic advice for my living situation, answering all of my questions directly and honestly. Thanks again for the excellent work.
Liam Plaxco
Mar 28, 2023
Cortland has by far the best selections in apartment living... The variety of styles, sizes, location, the amenities, variety of pools, pet stations, the variety of stores, restaurants, access to braves stadium,
Verified Resident 1125487
Mar 27, 2023
Apartment Ratings
The service technician was awesome with explaining and leaving a note to let me know what I needed to do to resolve the issue with my dishwasher and even recommended a dishwashing detergent. Great service.
Shay Diggs
Mar 22, 2023
My maintenance gentleman name was DJ. He was very professional and polite. He cleaned up after completing the job and he fixed the problem..
Kim Rhodes
Mar 17, 2023
Overall this is a good place to live and call home. Any concerns or issues that you may have are taken seriously and addressed quickly. Emails are sent out regularly to update the community on any information that’s needed.
Mar 8, 2023
Apartments.com
I am very pleased about what this community offers me here. The maintenance team is phenomenal and I had the pleasure of meeting DJ for the first time today and he knocked it out of the park. He was so friendly and funny and managed to make a repair easy peasy.
Meghan Sarna
Mar 7, 2023
There is no place that is as perfect as Cortland Village. They have a stellar staff, excellent maintenance, perfectly, beautiful landscaping, nary a pest, and an overall consistent focus on ensuring everything is done "top notch.
Mar 7, 2023
Apartments.com
I unfortunately had to leave this apt complex after 8 wonderful years of peaceful living. Upon moving to Smyrna from Chattanooga I was not excited to live in an apartment community. But I quickly fell in love with this complex. I’ve never experienced a more beautiful place in which to call home. Everytime I drove into the complex it reminded me of a campground because of all the nature I was surrounded by. If you love nature you will love this place. I was surprised at the quietness of the complex because it’s so huge. I always felt safe. The spa-like pools are definitely a plus plus. And the variety of floor plans was impressive. I will miss living at Cortland. I thank Cortland and it’s staff for 8 peaceful years of living. I just hope I can find something comparable in my new residence.
Shayna Garcia
Mar 4, 2023
Let me just start by saying, Symone was the reason my partner and I chose Cortland at the Village as our new home!! She was so helpful throughout the entire process and answered all of our questions and even the silly one's lol, but she really is an amazing person and asset to Cortland at the Village. She took the time to show us every amenity Cortland has to offer and showed three separate units. FYI, one unit was on the top floor and she was in heels, but she always had a smile. Sorry Symone lol. We were blown away by how well the grounds were kept, and the environmental friendly and positive attitudes. Once again, thank you Symone and for whoever is reading this, come on down to Cortland at the Village to experience what we did!! :)
Danly Townsend
Mar 3, 2023
Love living here! Best apartment in Atlanta!! Somebody in the exec branch at Cortland needs to give Wesley a hefty raise. This dude is legit the best maintenance/service person in the universe and he goes out of his way to help in any situation whatsoever!!!
Ethan Ridings
Feb 24, 2023
They were so professional, kind and efficient. We love it here.
Robin James
Feb 20, 2023
DJ came to fix the light in my bathroom and noticed my fan was also not working so he fixed that as well. He was incredibly efficient and friendly. I also met the man treating my complex for termite prevention and I don’t recall his name but he paused his day for friendly conversation which
Savannah Ugan
Feb 20, 2023
No regrets! Big thanks to Zach in leasing for helping me out before, during, and after moving in. He kindly replied to my many questions expeditiously! Huge shoutout to SK and everyone in the resident center for being so welcoming and going the extra mile helping with packages/showing Kenna some love.
Ryan Garza
Feb 17, 2023
S/O to cumberland pointe! I love coming home! I am a new timer and feel so comfortable here! They have nice goodies during the holidays and the little things matter! If you are trying to get a head start, this is the place to come!
Feb 13, 2023
Apartment Guide