Wayne Whitmore has been extremely helpful with multiple service requests. He is responsive, professional, and always acts on issues with a sense of urgency. I appreciate his dedication, communication, and commitment to resolving problems quickly. Thank you for the excellent support and customer service!
Prashant Satardekar
Jun 3, 2026
Wayne came out within hours of me completing my maintenance issue on the app. Wayne fixed the problem and it took no time out of my day! Great Job Wayne!
Bill Sanderson
May 28, 2026
Have had a few maintenance requests since lining here and the staff are always quick to respond and very respectful. Casey did a few minor repairs today and am grateful for professionalism and timeliness of completing the tasks . Thank you
Sarah Vincent
May 26, 2026
Not only has Cortland been the best apartment complex we've lived in, the management has been amazing, and the maintenance team has been phenomenal! We recently had a faucet leaking problem and Wayne Whitmore was extremely good at communicating a timeframe and expectations and exceed them. He did a great job at resolving the issue for us and was extremely knowledgeable and friendly. We are very thankful to be in the apartment complex because of him and everyone else on the Cortland team. Our last apartment management and maintenance team were just about some of the worst, rudest, and frustrating people to work with so this has been not only a night and day difference but above and beyond just doing the bare minimum. Thank you again to Wayne and to Cortland!
Michael Sumner
May 26, 2026
I love it here apartments are beautiful. People are very nice. I’ve never lived in a home like this before. It took a lot of thinking and planning for me to make the decision to move out to Idaho. Our community is beautiful well taken care of. And problems are fixed in a great timely fashion.
sharon munt
May 5, 2026
Wayne contacted me and fixed our AC problem in less than an hour of my maintnance request. Absolutely amazing service!
Ty Wheeler
Apr 27, 2026
Wayne from the maintenance service team was incredible! He was able to fix all four of the service request put in. Very friendly, even willing to do any more repair if needed anywhere else and very kind!! Thank you so much for your kindness and a quick work!
Haley
Apr 21, 2026
We had a tour w/Helen and she was absolutely amazing, so kind, friendly and very personable!
Michelle
Apr 20, 2026
Helen was so great and kind. She gave us a tour of the apartments and explained everything very well. Overall it was great experience!
Will Corbett
Apr 18, 2026
Helen was such an amazing tour guide! We came in with no appointment and she accommodated us with excitement! Such an amazing experience.
Kylie Stoddard
Apr 18, 2026