Encantado de vivir aquí, comunidad tranquila, y limpia, felicito a todo el equipo, en especial al empleado de mantenimiento William, un chico amigable y muy responsable con su trabajo, siempre dando la milla extra.
Heidy A. Reyes Morales
Jul 25, 2024
Total professional and friendly beautifully kept grounds. Pool and club house elite
Stephen Costello
Jul 19, 2024
I've been living here for two months now and here are my thoughts: Application/move-in: From the time of application submittal to the time I signed my lease was about a week. Angel was my leasing agent and she was amazing. I was trying to get moved in by a certain date and she went above and beyond to make it happen. She is really the model for exceptional customer service. Everyone in the office is very friendly and helpful which makes for a very welcoming environment. Upon move-in, I had a few minor issues (mostly cosmetic) with the apartment that were resolved within the first few weeks of living there. Apartment Unit: My unit is great. I'm in a one bedroom with a garage and I love the layout. Lots of windows, location is great by some trees and lots of green space and close to one of the dog parks. VERY well insulated, I rarely hear the neighbor above me and never hear anyone on either side of me which is great considering I work from home. Patio space is ample to put some furniture and plants, bedroom is
Alexandra Vishnevetsky
Jul 18, 2024
This is a great place to call home. Staff is very welcoming and always there to help. Highly recommend.
Ruby Vasquez
Jun 28, 2024
The staff here is amazing and the property is quiet and well kept, I would recommend anyone to live here!
Jun 20, 2024
Apartments.com
The staff here is amazing and the property is quiet and well kept, I would recommend anyone to live here!
Jun 20, 2024
The staff here is amazing and the property is quiet and well kept, I would recommend anyone to live here!
Don Flournoy
Jun 15, 2024
Justin at the leasing office never fails to go above and beyond, he is truly phenomenal!
Manny Iwuala
Jun 4, 2024
We have been here for a few years now and we love it. They worked with us during Covid and moving in, which was really nice. In our time here we have had a few issues, but the office has worked with us to get them fixed in a timely manner. Justin is a gentleman. When I was expecting, he helped me bring in some heavy gifts so no one would take them, instead of me waiting for my husband. The girls are nothing but helpful. Maintenance guys are A+. Jaime, I hope that I am saying his name right because he's a rock star. He's like the one in charge of maintenance and knows what he is doing. While I had my newborn, we had our hot water give out and fridge break. He got it done in one day! He didn't want us to not have hot water for our baby or my milk to go bad. If we happen to see him around the complex, he goes out of his way to ask us if we're doing okay. Also, the pest guy, I don't think he works here but he couldn't get in one day, and I had found two small spiders in my baby's room. We talked over the phone, c
Karina Perez
May 31, 2024
This review is for our leasing experience and move-in. Cortland at Fredericksburg has an invaluable team member, and her name is Angel Lopez. They should be honored to have her as an employee. From beginning to end, she has gone above and beyond the call of duty. She is professional, patient, thorough, and one of the kindest people I have ever met. We had a circumstance that required a last-minute change in units, and she bent over backward to get us to the finish line. She is genuine in her demeanor and truly an “Angel.”
Jan Vela
May 26, 2024
We went a few weeks BK to look at the location it was very nice and home warming Justin was the one who helped us he was very helpful and answered any questions I had hopefully we will be home soon thank you Justin for all your help
Genevieve GONZALES
May 17, 2024
The community is beautiful and quiet. The pools are nice and blue. I recently met with Justin who was very professional and answered all my questions. I had a great experience. Definitely at the top of my list when considering new home!. If you're in the market for an apartment; make this community your first stop.
Xtina Yanez
May 17, 2024
Justin was AMAZING! I moved in from out of town and he made the entire process a breeze! The community is beautiful, extremely safe and quiet!!
May 13, 2024
Apartments.com
Justin was AMAZING! I moved in from out of town and he made the entire process a breeze! The community is beautiful, extremely safe and quiet! Come be my new neighbor!
Dandy Uploads
May 13, 2024
Justin was AMAZING! I moved in from out of town and he made the entire process a breeze! The community is beautiful, extremely safe and quiet!!
May 13, 2024
Visited this community and was amazed at how beautiful it was. Loved the walking trail and the pool was gorgeous Everyone was so kind and helpful.
Lori Scherer
May 9, 2024
Stayed with friend. Found property to be cleaned and apartment very nice.
Gail Beucler
May 9, 2024
My 83 year old mother and I went a couple of weeks ago to look at an apartment. Justin was so nice and knowledgeable. I already felt like I was home ! Thanks Justin for being so nice! Hopefully I'll be moving on June 1 2024. Thanks The place is beautiful. Y'all have made this Disabled Veteran so happy. Have a blessed evening 🙏
shabb a
Apr 30, 2024
This place is incredibly professional, clean, and organized! I'd rate it a perfect 10 out of 10, and I highly recommend living here. Great job, TEAM!
Janny Montesdeoca
Apr 30, 2024
Cortland es una propiedad muy agradable donde te sientes bien confortable y lo que más me gustó es la atención del personal me encantó y me gustaría volver a tener otra experiencia alli
Alejandro Gonzalez
Apr 23, 2024
Maintenance A++
Israel Gonzalez
Apr 22, 2024
Cortland At Fredericksburg will always get my 5 star review! ⭐️ ⭐️⭐️⭐️⭐️
Melinda L Lopez
Apr 22, 2024
I love that this community is pet-friendly! Having not just one, but two bark parks is fantastic. During our tour, Angel and Justin were extremely accommodating and welcoming. They made sure we got the chance to see everything and answered all our questions. Highly recommend checking them out!
Kristal Valdez
Apr 22, 2024
Pleased with the experience I’ve had living at Cortland at Fredericksburg! The grounds are well kept and the maintenance team is always quick to complete my work orders. I highly recommend this community if you’re looking for a place to call home!
Jennifer Cannon
Apr 22, 2024
Angel was super nice and friendly! Thank you Angel for the amazing tour!!! Five stars hands down can’t wait to apply!
Kayla Orton
Apr 22, 2024
As soon as I stepped into the office, I was greeted by a delightful, fresh home scent that heightened my excitement for the tour. These apartments truly feel like home, and I was thoroughly impressed. A big shoutout to Angel for making the tour unforgettable and for taking the time to show us around the community!
Alyssa Vargas
Apr 22, 2024
The team greeted us warmly, and Angel, our leasing agent, was incredibly accommodating during the tour. The facilities, including the gym and pool, are exceptionally well-kept.
Selena Mello
Apr 22, 2024
Es un lugar muy confortable,agradable y bonito con un personal atento siempre atiendiendo rápido tus necesidades .
Gloria Gonzalez
Apr 22, 2024
Cortland & Maintenance team is perfect! Great place to live at!
Claudia Medina
Apr 22, 2024
Sammie and I are in our 12th year living at the Preserve. Our experience has always been five stars! Our unit is spacious, lovely views, very much a home and not apartment living. I will say the past five years have been the BEST with our Manager Cindy Carroll on board. Her leasing staff is exceptional! Maintenance is outstanding! Gilbert and his Team are responsive to maintenance requests as well as visible out and about in the property.
Terri Hulstrom
Apr 8, 2024
I have been a resident at Cortland for ~3 years and have been very happy with the environment and moreso, the staff. Cindy, Angel and Justin have made sure everything I need is taken care of and go as far taking the time to follow up! Maintenance is top notch as well...Gilbert will ensure the job done is done right and if something cannot get done in a timely manner, he will make sure to communicate. Ray has also done an excellent job of following through to make sure the service request is done correctly. I am grateful for the staff at Cortland and highly recommend the complex to anyone for long-term or short-term stay.
Apr 5, 2024
I have been a resident at Cortland for ~3 years and have been very happy with the environment and moreso, the staff. Cindy, Angel and Justin have made sure everything I need is taken care of and go as far taking the time to follow up! Maintenance is top notch as well...Gilbert will ensure the job done is done right and if something cannot get done in a timely manner, he will make sure to communicate. Ray has also done an excellent job of following through to make sure the service request is done correctly. I am grateful for the staff at Cortland and highly recommend the complex to anyone for long-term or short-term stay.
Apr 5, 2024
Apartments.com
Excellent place to stay. Angel and Justin address concerns immediately.
Annie Rose
Apr 4, 2024
I have been a resident at Cortland for ~3 years and have been very happy with the environment and moreso, the staff. Cindy, Angel and Justin have made sure everything I need is taken care of and go as far taking the time to follow up! Maintenance is top notch as well...Gilbert will ensure the job done is done right and if something cannot get done in a timely manner, he will make sure to communicate. Ray has also done an excellent job of following through to make sure the service request is done correctly. I am grateful for the staff at Cortland and highly recommend the complex to anyone for long-term or short-term stay.
Danielle Aguilar
Apr 3, 2024
Justin was awesome. He was friendly.. I will recommend Justin to my friends...
Viola Charles
Mar 13, 2024
Justin helped me get moved out. He was super helpful and made it simple for me. Moving is never fun. My 2 years at cortland was great. Great staff. Outside of that it was a bit pricey for the amenities and the units.
anthony martinez
Mar 13, 2024
Clean and safe property with a helpful property office staff to assist and address issues swiftly. Thank you!
Ashima Sawhney
Feb 25, 2024
I walked in without an appointment to see if I could tour and had the pleasure of being helped by Angel! She was so kind, funny and friendly on the tour, we decided to lease with Cortland that day. She was awesome though out the whole leasing process and was able to answer or quickly find the answer to my 3 million questions. We’re excited to see what the next year holds here thanks to Angel!
Kalynn Hodgson
Feb 22, 2024
Great complex and responsive staff/maintenance requests. Angel from the front office has been a great help to us and is always very attentive to our questions. Good place to live!
Emilio Hernandez
Feb 22, 2024
Our experience living at Cortland has been great so far! The community is very quiet and feels very safe. Angel was wonderful throughout our leasing process, she handled all of our concerns appropriately and made sure to follow-up with us regularly to keep us in the loop. The units are spacious as well, and have plenty of storage space, which is a huge plus - finding this in San Antonio at a reasonable price can be quite tricky.
Haley Russell
Feb 21, 2024
I have only lived here for about a month, but I have had an exceptional experience at Cortland at Fredericksburg so far. The amenities are top-notch, and the community is very welcoming. Special thanks to Justin Villarreal, who went above and beyond to make the leasing process smooth and enjoyable. Their expertise and friendly demeanor truly made a difference. Highly recommend!
Cady Cooley
Feb 1, 2024
The community is homey and not big like other apartment complexes. There is no issue walking around at night or having to worry about your car getting broken into. The location is great and it has great amenities.
Verified Resident 1220325
Jan 26, 2024
Apartment Ratings
I went to look at some apartments after weeks of searching I think I found my home. I like the apartments the price and the area, and the customer service was amazing they understood what I was looking for and the price range and they were very helpful I spoke with a young man name Justin and he was very helpful and patient I can't wait to b part of the community...
dezi S
Jan 25, 2024
I had the most positive experience with Justin and his staff. They were patient with me and answered all of my questions, and I love my new unit!
Chauveye DeMore
Jan 25, 2024
I highly recommend Cortland At Fredericksburg; the amenities are upgraded and impressive. The appliances are top-notch, and the apartments themselves are beautifully designed. The property is clean, giving it a home-like style rather than just typical apartments. I truly love these apartments! Thanks for the tour, Angel!
Savannah Mireles
Jan 24, 2024
I'm in search of a new home for my children, and this community seems perfect – clean, quiet, and welcoming. The amenities are fantastic, and the staff is friendly. A special thanks to Angel for taking the time to guide me through information and various options for the two bedrooms. I eagerly anticipate making this place our new home!
Stephanie Alvarez
Jan 24, 2024
This property is absolutely stunning! My wife and I are planning to move in June, and Angel has been incredibly helpful, providing us with information and showing us floor plans. The cleanliness of the property is impressive, and the dual pools are our favorite feature. Angel's customer service has been exceptional, and the staff is friendly and welcoming.
Kassandra Marrero
Jan 24, 2024
I toured with Angel, and she was very kind. She offered water or coffee and gave me a tour of the amenities. I especially love the gym, and the cleanliness of the community is impressive.
Iza Ochoa
Jan 24, 2024
I toured with Angel Lopez, and her warm welcome made it feel like home. Her customer service was outstanding. The lobby is beautiful for studying, and the apartments are both gorgeous and peaceful!
Amber Jimenez
Jan 24, 2024
I recently visited Cortland at Fredericksburg and the community is beautiful. Justin was very professional and knowledgeable in the information provided.. The amenities are clean and very well kept. I highly recommend visiting this community.. Thanks, Justin.
J T
Jan 23, 2024
Great place. Quiet Great place to work from home! Or just live! Just renewed my lease so it's not just a "honeymoon phase" but the real deal. Come check it out.
Casey St. Clair
Dec 14, 2023
Good community, secure environment, nice swimming pools, quiet environment, good communication with clients, closer to major malls highways college, aaa!aaaaaaaaaaaasaaaaaassaaaadfdsfggssfghhgfssagghjjjhvvxdd
Verified Resident 1201311
Nov 21, 2023
Apartment Ratings
Chris Morrow has been so helpful during the entire move in process! He’s the best!
Megan Cornelius
Nov 19, 2023
Angel was fantastic from the warm greeting to the end! I absolutely adore these apartments, and the entire team is so welcoming. There's no other place I'd rather call home!
Gloria Bernal
Nov 17, 2023
Christopher, Angel, Justin, Cindy are the best!! No matter who is here, Cortland management only has the best! Quiet, gorgeous community. Feels like living in a resort. I've been here a year and just re-signed my lease. That says it all!
Casey St Clair
Nov 16, 2023
Great place. Quiet Just renewed my lease so it's not just a "honeymoon phase" but the real deal. Come check it out.
Casey St. Clair
Nov 16, 2023
We are so glad we made the move to Cortland at Fredericksburg. We weren’t sure where we were going to move and decided to stop here for our first tour, it became our last! Azul made the application process simple, move in was quick and easy and Justin’s follow up and care and concern let’s you know this team cares.
Verified Resident 1196520
Nov 6, 2023
Apartment Ratings
Excellent apartment complex. Nice roomy apartment. Excellent office staff ! We finally found an apartment we were happy with .
Nov 6, 2023
Apartments.com
Chris is great!! He had all the answers and with a great attitude!! Very pleased!!
Jenna Alegria
Nov 5, 2023
Chris was so so amazing and helpful and gave us so much information and positive energy as soon as we met him. He answered all of our questions and was very respectful of our wants and needs when it came to our apartment. It made cortland the perfect choice for us.
Jaz Alegria
Nov 4, 2023
Beautiful apartments!! Recently had a tour with Justin. The whole experience was lovely.. Very professional. Highly recommended! 😊
Noralynn Lovee
Oct 30, 2023
Beautiful apartments! I recently got a tour from Justin, the whole experience was lovely. Very professional. Highly recommend!!
Noralynn Love
Oct 30, 2023
Today, I toured with Angel. She was very nice and showed me the floor plan of the fiesta. The pool is beautiful, and this is the place you call home!
Val Huerta
Oct 28, 2023
Christopher and Cindy love what they do! 🩵💚
Satoshi Nakamoto
Oct 26, 2023
Really enjoy being residents at Cortland. Staff are always friendly and responsive. Enjoy the events they host, fitness class and amenities. Christopher in the office is always so friendly and great!
Scott Myers
Oct 25, 2023
Overall great living experience here at Courtland Fredericksburg!
Oct 23, 2023
Apartments.com
This place is awesome! Azul was very helpful during my tour. She answered any and all questions I had about the complex. I recommend this complex to anyone wanting to feeling welcomed and at home.
Oct 10, 2023
Apartments.com
Shout out to Chris!!👍 I recently moved internally and wanted few things to be taken care before move in. I reached out to Chris and he made sure everything was taken care right on time. He went above and beyond for a smooth transition. Thanks Chris and Cortland team.. looking forward for another great year. 😊
Varghese Binu
Oct 4, 2023
Shout out to Chris!!👍 I recently moved internally and wanted few things to be taken care before move in. I reached out to Chris and he made sure everything was taken care right on time. He went above and beyond for a smooth transition. Thanks Chris and Cortland team.. looking forward for another great year. 😊
Binu Punneli
Oct 4, 2023
Recently moved and already in love with everything! Move in process was smooth and quick and anytime we have a question Chris is always quick to help!
Ariana Ortiz
Sep 30, 2023
Absolutely love living here! I just moved in and the team will help you with whatever you need. Great service great prices and just a great place to live.
Isaiah Romo
Sep 28, 2023
Christopher is so nice and welcoming when I walk into the office. I have needed a lot of things printed for my future career and he has been a huge help. I love this property and highly recommend it!!!
Edna Garcia
Sep 27, 2023
The leasing team is very friendly as soon as I walked in to do a tour. They answered all my questions and told me about jetty and their renters insurance. Communication was on point with Azul and Brandi they are always quick to take care of any issues I have. They added Chris into the mix and he is a great addition because of his personality and hospitality. Great job team Cortland!
Christian Silva
Sep 22, 2023
Moved here at the end of January and we absolutely love it. It feels safe and the grounds are well-kept. Maintenance is on top of any maintenance requests we put in and the front desk is typically very responsive. There is valet trash service, but I only gave 4 stars because there isn’t a valet recycling service, and the one recycling bin on the grounds is a few buildings away from me in a secluded area down some stairs, so just a bit too creepy for me to want to go on my own.
Samantha Rubio
Sep 22, 2023
I have called Cortland at Fredericksburg home since February 2020. The grounds are simply lovely — the landscaping should be ‘award-winning!’ This is an apartment community that is contemporary, yet maintains an elegance not typically found in an apartment unit. The resort-styled pool and cabana area remind me of my time in the Pacific! What stands out the most is the SERVICE. Professionally managed, responsive and helpful maintenance techs, and the all the leasing agents are top-notch. Christopher is simply superb - SUPERB. The fabulous brew machine is just the icing on the cake of a great apartment community.
Charmyne Sweeney
Sep 21, 2023
This property is awesome. Very clean, quiet, and beautiful. Christopher did a great job helping us with the lease, and management is top notch.
Justin Flores
Sep 16, 2023
Thank you, Christopher for showing us around. I can’t wait to move in! ❤️
Roberta
Sep 14, 2023
Christopher, our leasing agent, was phenomenal. From beginning to end he was right on point and never skipped a beat. We moved in a couple of months ago, and so far everything has been amazing. Christopher toured us when we walked in and was attention to detail and the rest is history. The property is clean and safe for my kids. Security is present and the property grounds look amazing and maintained. The area is close by shopping centers and is in the prime location. I highly recommend anyone who is seeking a place to call home "The Cortland at Fredericksburg and make sure to ask for Christopherill
Selene Morrow
Sep 14, 2023
The Cortland is the place to be if you’re looking for a place to live. A true representation of a living community. Residents are friendly and the staff is there for you. On top of the welcoming feeling you get from walking into the office, Azul, Cindy, and Brandy are all so quick to help for any concern and always go above and beyond to make sure any issue is resolved. Like I said, 5 Stars is an understatement for this All-Star team.
Aug 24, 2023
Apartments.com
Christopher was so nice and greeted us right when we walked in. He had every floor plan that was in our price range and style ready for us to walk and see pricing. Looking forward to closing and moving in.
Aug 23, 2023
Apartments.com
I recently moved into this community from relocating from Ohio for work. I moved in back in May of 2023 and have had a great experience from day one. The amenities are great and they have even upgraded their charging station to a newer model. The pool is amazing and the staff is always friendly and greets you when you enter the office. I would highly recommend this community, even when I've had issues in the apartment, the maintenance team is quick to respond and fix the few issues I've had.
zach myers
Aug 22, 2023
I recently moved into this community from relocating from Ohio for work. I moved in back in May of 2023 and have had a great experience from day one. The amenities are great and they have even upgraded their charging station to a newer model. The pool is amazing and the staff is always friendly and greets you when you enter the office. I would highly recommend this community, even when I've had issues in the apartment, the maintenance team is quick to respond and fix the few issues I've had.
Aug 22, 2023
Apartments.com
Just moved here. The staff and maintenance personnel have been amazing. They've worked with me to resolve issues and made sure I was happy and satisfied. Special thanks to Brandi and Gilberto for tolerating me.
Leeaj92
Aug 16, 2023
Love living here!
Cynthia Suarez
Aug 2, 2023
This is one of the great place to live and call it a Home! We have been here for more than a year and are having a great time. The Pool & the Gym are well maintained and the community staffs are awesome!!
Linda Binu
Aug 1, 2023
It's been a month we moved in to Cortland. Good environment, good service and good amenities. Although we had some issues in our apartment but they fixed it right away. Thanks to the team.
Sangeetha R
Jul 28, 2023
Quiet, clean, and beautiful property. Staff are very nice and there are regular resident events.
Cameron Wagner
Jul 6, 2023
Visiting family. Seems like a nice gated community to live in tho the residence is slightly buggy.
Celia Gonzales
Jun 30, 2023
We had a wonderful experience with Azul! By far the best apartment leasing agent we’ve encountered. Thank you a million times over!
Giovanni Samame
Jun 19, 2023
It was awesome in a great kind of way.
Luis Salinas
Jun 19, 2023
I thought the community was very beautiful and I must say the leasing agent azul treated me so well and answered every question I had. She was very informative and friendly too! :))
Aubrey Gonzalez
Jun 19, 2023
Firstly the community was very beautiful and exceeded my expectations but it was working with Azul that was great! I had many questions and she answered them with such ease. I would recommend any potential residents to see the property and to request to work with Azul!
Maria Rodriguez
Jun 19, 2023
I would like to take a moment to highlight the outstanding leasing agent, Azul, at Cortland at Fredericksburg. Her competence and dedication have truly made my experience at this apartment complex exceptional. From the very first interaction, Azul demonstrated a level of professionalism that immediately put me at ease. Her knowledge of the property, along with her genuine enthusiasm, made the leasing process smooth and enjoyable. She took the time to understand my specific needs and preferences, ensuring that I found the perfect apartment that met all my requirements. Azul's communication skills are exemplary. She promptly answered all my inquiries, whether through email, phone, or in-person meetings. Her attention to detail was evident as she patiently explained every aspect of the leasing agreement, ensuring that I fully understood the terms and conditions. One of Azul's standout qualities is her remarkable ability to listen. She attentively listened to my concerns and preferences, going above and beyond to
Earnest Bracey
Jun 19, 2023
Beautiful location. Azul showed me around was very informative and knowledgeable about the property.
Jacob Ortega
Jun 19, 2023
My entire experience with Azul was effortless and pleasant she is very responsive. Her professionalism and friendliness makes her such an amazing asset to have at the front office.
Crystal Espinoza
Jun 19, 2023
It’s been okay… I’ve only been here for going on 2 months… so time will tell. I know that certain things take time- getting parts in for maintenance, and managing a multitude of residents can be a grueling task, so I don’t want to discredit anyone. I think given more time here I will be more comfortable and going forward things will be great. Overall I’m satisfied
Verified Resident 1151015
Jun 17, 2023
Apartment Ratings
Very grateful for Renee and the service she always provides. She is always willing to answer my questions when it comes to my rent. I would recommend this place if you’re looking for an office staff that is friendly.
Adrianna Perez
Jun 16, 2023
Soon as we drove in to do a self guided tour I was hooked! Not too many apartments that I’ve seen in this location have this layout that feels like a mini neighborhood atmosphere where you can drive around, or walk, ride your bike, skate, or jog. Love the variety of oak trees and beautiful shrubs. I have one of the best views because it’s a one story corner apartment with a side patio that overlooks the front entrance and a big oak tree to gaze at. My daughter and grandchildren love it. The coffee is delicious and they have food/margarita trucks that visit often. The swimming pool is gorgeous and big. They keep dog snacks in the lounging area too and are dog friendly! I always feel safe walking my dogs early and late into the night.
Linda Castillo
Jun 2, 2023
Looking for a new apartment has been made so easy thanks to the team at Cortland. Brandi has been so helpful and I can’t wait to call cortland at Fredericksburg home!
Samantha Martinez
May 27, 2023
Very nice property! Brandi was very helpful and attentive. Felt like a great welcoming community, 10/10.
DC
May 26, 2023
Coming in from a small town I was really nervous but after touring at Cortland at Fredericksburg I know I call this place home. Thank you Brandi for all your help!
Nina Bautista
May 26, 2023
The community was very clean and the amenities were perfect. Brandi and the team were so helpful and I hope to call cortland at Fredericksburg home!
Samantha Saenz
May 26, 2023
Before arrival, I had visited many apartments throughout San Antonio. I was cautious until I met the front desk ladies. They took great care of me, especially when I looked around with mrs azul. It was a really pleasant experience.
Anonymous
May 25, 2023
Apartment Ratings
Brandi was very friendly and helpful. We need more people like Brandi in this world.
Erik Gonzalez
May 25, 2023
Beautiful complex. Azul did a great job answering all my questions and made sure everything I was looking for was taken care of.
Brandon Davenport
May 25, 2023
Azul did a great job explaining everything from pricing to pet rules and anything in between. All my questions were answered and made sure all my needs were taken care of. Pool area was nice and well taken care of.
Anonymous
May 25, 2023
Apartment Ratings
Brandi gave me an exceptional tour! I look forward to possibly leasing at Cortland at Fredericksburg. :)
Andrew Villanueva
May 25, 2023
Hola! Claro que lo recomiendo, todos son muy cálidos, pero me gusto mucho que tuvieran a alguien que habla español. Azul me trato muy bien, me explico y contesto todas mis preguntas, ella es excelente! Gracias!
Gaby Castan
May 25, 2023
My tour at Cortland at Fredericksburg went so well! Brandi was super helpful and I was very impressed with the community!
Edith Bautista
May 25, 2023
I’d give more stars if a could. The staff has been so helpful and supportive. Brandi has by far been the biggest help during the process. I really feel like she and the rest of the staff have my best interests in mind and that’s not something you usually experience when apartment hunting. They lead by their mission statement.
Charlie Nunez
May 25, 2023
Toured with Brandi and I’m very impressed with how highly she speaks about this management company. It feels like they actually care about their residents!
Samantha Zuniga
May 25, 2023
Beautiful property, Brandi was very friendly and knowledgeable.
Veronica Phenix
May 25, 2023
We just moved here and Brandi guided us through all the process and was very supportive. We haven’t used all the amenities but everything looks great. Our apartment is in great condition and clean. I really recommend to live here
Christian Contreras Barragán
May 20, 2023
Renee is just simply wonderful and amazing. Cortland is very lucky to have her, there is no one like her!
Ronny Torres
May 19, 2023
The girls here are the best and the community is beautiful.
Carlos Degollado
May 19, 2023
Wonderful clean apartment complex. Safe, quiet, non-smoking. Overall just a wonderful apartment complex!
Daisy Rubio
Apr 28, 2023
This place has a really good staff and the place is very beautiful. It is a really nice community and has great plans.
Binu Varghese
Apr 28, 2023
Great
Roberto Dal Porto
Apr 28, 2023
Community is well kept. Azul was very helpful and answered all my questions.
M WD
Apr 27, 2023
I am a contractor , I work for the property the office staff and the maintenance are great. I have the pleasure working with such a great team.
Natalie Ayala
Apr 26, 2023
A beautiful community that has the best management staff one could ask for, I would recommend to anyone looking to find their new home!
Rene Valdez
Apr 26, 2023
The management is practive with facility care and upkeep. I notice security patrols after hours that gave me a feeling of a safe environment. The pool, the exercise facility, and landscaping were all very well cared for. An oasis in San Antonio
Apr 26, 2023
Apartments.com
Visited this property and oh man it was beautiful. Even though i live across town i would still lease here. The property Manager Cindy sure knows how to run a professional office. Gilbert was very professional by telling us he was the maintenance tech and asked if we wanted any water. I loved the floor plan. Its in a great area.
Apr 26, 2023
Apartments.com
I was looking for an apartment my aunt and I honestly much just apply here also. Gorgeous place and the staff is awesome. I didn’t get the two other ladies in the office but they seemed to be working hard. Cindy helped me out and she was very knowledgeable of everything even the area. I tried a recommended lunch spot and it was awesome! :) staff is great. Property is awesome. 10/10
Matt L
Apr 25, 2023
Very nice place to live. all the facilities you would expect of a upscale apartment community. Management is super proactive and looks after the community
Stephen Costello
Apr 25, 2023
Cindy is always so helpful and understanding! Gilbert is always so responsive to service requests. I’d definitely recommend living here!
Michael Misiong
Apr 25, 2023
I recently had the pleasure of visiting this beautiful property, and from the moment I walked through the door, I was greeted by a warm and welcoming staff who made me feel right at home. The amenities were incredible - I particularly enjoyed the beautiful pool and well-equipped fitness center. The location was also perfect for exploring the city, with easy access to all the best restaurants, shops, and attractions. Overall, I highly recommend Cortland at Fredericksburg to anyone looking for a truly exceptional experience and a warm and caring staff. Whether you're in town for business or pleasure, this is the perfect place to call home away from home.
Matthew McKee
Apr 25, 2023
Place is very clean,office staff are very nice and respectful
Itati Cruz
Apr 7, 2023
Fantastic community , lovely interiors , and awesome place to live ! Sammie and I have been here 11 years. ! Would not live anywhere else ! Cindy Carroll and her Team are the Best ! Sincerely care about the tenants and know us personally ! Gilbert snd maintenance Team are extremely responsive , professional and experienced! Highly recommend Cortland at The Preserve! Terri Hulstrom
Terri Hulstrom
Apr 6, 2023
Visite esta propiedad y recibí excelente ayuda y despejaron todas mis preguntas y dudas que tenia sobre los apartamentos y fui atendido por el Gilberto Gallardo muchas muchas Gracias.
Francisco Acosta
Apr 6, 2023
Gilbert and his maintenance team are always willing to lend a helping hand and are quick to respond when I need them. They’re great at keeping the property clean and well put together.
Gage Heintz
Apr 6, 2023
property is amazing and office staff is great
Itati Cruz
Apr 6, 2023
Property is amazing and office staff and Maintence are awesome!!
Apr 6, 2023
Apartments.com
We have lived here for over 3 years, the community is clean, very well ran, extremely safe, friendly residents. I have searched and this is as good a deal you are going to find. The units are well equipped and most apartments come with a garage accessible to your unit. Overall have to rate the Preserve very high. Cindy, the manager is very nice and very responsive to your concerns.
Anonymous
Apr 5, 2023
Apartment Ratings
Maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others.
Jerry Arispe
Apr 5, 2023
Fantastic place to live. Excellent team that truly cares about the tenant. Lived here 12 years now and still love it! Recommend very very highly!
William Castleman
Apr 5, 2023
I’ve lived on this property for 2 years! Office and maintenance staff are all very nice and quick responsive. Work orders are taken care of in a timely manner! All amenities are beautiful and greatly taken care of! Great community to live in.
shelby.caruthers91@gmail.com
Apr 5, 2023
Apartment Ratings
Recently I stayed in these apartments and they were super nice and clean & the environment was vary nice and calming would definitely recommend this location.
Angel Lopez
Apr 5, 2023
Wow just beautiful,the yards r so green and beautiful and Cindy Carroll is such a wonderful blessing,she is so awesome always there with a smile and helping hand ,the pool is just beautiful and this place is very real keep up and I Recommend Cortland’s at Fredericksburg and the Management team is the best thank you Darla ❤️
Darla Friesenhahn
Apr 5, 2023
Maintenance crew always handles my requests promptly ! Never had an issue they couldn’t fix in a timely manner !great attitude every-time. Always gets the job done . Beautifully kept property! Enjoy living in this area . Way to keep up the great work
Anonymous
Apr 5, 2023
Apartment Ratings
They have great staff !!
Janie Evangelista
Apr 5, 2023
Great looking property! Work orders are always done in a timely manner and communication is on point with the service manager Gilbert. Thank you Cortland on Fredericksburg for making my apartment living experience a great one! ⭐️⭐️⭐️⭐️⭐️
Jennifer Cannon
Apr 5, 2023
Maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others. Comes whit washer and dryer amenities. Also there’s a lot great places to shop near by
Anonymous
Apr 5, 2023
Apartment Ratings
The place has good maintenance
Jeremy Wilson
Apr 5, 2023
This community was an extremely beautiful, well kept and peaceful community. Everything was so beautiful that I felt like I was at a resort. The office staff was extremely accommodating and friendly also. It could not be better located and was amidst a lot of shopping, restaurants, transportation and schools.
Anonymous
Apr 5, 2023
Apartment Ratings
This place has a really good staff and the place is ver beautiful
Jake Guevara
Apr 5, 2023
It’s pretty cool when you walk into the leasing office and the entire staff is always in a great mood. Thank you guys for always keeping the community clean and welcoming. You all are doing an amazing job, please continue to keep us residents happy!
Anonymous
Apr 5, 2023
Apartment Ratings
Very grateful for the treatment that Azul V. Castan, she answered all our questions and she treated us wonderfully, that speaks highly of you, your company and the type of people who work for you! Recommended!
Aventuras con DIOS
Apr 5, 2023
The place is very nice and have amazing staff
Jd Dlg
Apr 5, 2023
Beautiful property and well maintained! Renee was so friendly, helpful and knowledgeable!
Shauna Robinson
Apr 5, 2023
Great staff and great maintenance!
Lily Laumone
Apr 5, 2023
If you're looking for a great place to live in Fredericksburg, Cortland at Fredericksburg is definitely worth considering. The community is clean, well-maintained, and the apartments are spacious and modern. The team and maintenance staff are also exceptional - they're always friendly, helpful, and quick to respond to any concerns or issues. They truly go above and beyond to make sure residents feel comfortable and at home. Overall, I highly recommend Cortland at Fredericksburg as a fantastic place to call home.
OG Taquito
Apr 5, 2023
I recently stayed at Cortland at Fredericksburg apartment complex and had a wonderful experience. The community is well-maintained with great amenities, including a fitness center and a beautiful pool. However, what really stood out to me was the exceptional service provided by Brandi and the team. They were incredibly friendly, helpful, and always went above and beyond to make sure my stay was comfortable. From my initial move-in to any maintenance issues that arose, they were always prompt and professional. I highly recommend this complex, and especially appreciate the efforts of Brandi and the team in making my stay a great one.
Carlos Martinez
Apr 5, 2023
The office staff have been very helpful to my roommate and I who are both active duty. They are very nice people who have repeatedly gone out of their way to help!
Nicolas Osborne
Apr 5, 2023
First of all it is beautiful. Anytime I have called everyone is so pleasant and helpful. They keep the property clean and well maintained, it makes you want to go home.
Linda Mcculloch
Apr 5, 2023
This community is beautifully kept, with an amazing office staff that is very helpful. The pool was the highlight of my visit but the clubhouse is amazing as well
Apr 4, 2023
Apartments.com
Brandi was so helpful and the team was very welcoming enjoyed my visit can’t wait to call Cortland Fredericksburg home!
Nina Villanueva Bautista
Apr 4, 2023
Had a wonderful walk thru. Cindy was very knowledgeable and friendly. The apartments were ready for move-in. I wouldn't change a thing. Definitely a must see.
Apr 4, 2023
Apartments.com
Beautiful community that is super close to everything. I absolutely loved having a long drive way and garage connected to the apartment. Never experienced any trouble while being here. Very fast maintenance service and SUPER clean property. Gilbert, the maintenance manager, has always been quick to fix any issues I had. Would recommend to a family member or friend.
Celeste Gallardo
Apr 4, 2023
Loved the community, Brandi was so helpful!
Andrew Villanueva
Apr 4, 2023
Cortland is an awesome place to live, and Gilbert the manager of maintenance is always delegating task to his team so every job can be completed in a timely manner. Thanks for all you do!
Anne Vanblaricum
Apr 4, 2023
Great service and extremely nice! Thank you Renee Hunt for your assistance!
Christopher Perez
Apr 4, 2023
Cortland at Fredericksburg is a luxurious apartment complex with excellent amenities and a friendly staff. Brandi, in particular, is known for her exceptional customer service and willingness to assist residents. If you're looking for a comfortable and convenient place to live, Cortland at Fredericksburg comes highly recommended I look forward to possible move in
Carlos Martinez
Apr 4, 2023
After visiting several communities, I have to say that Cortland Fredericksburg Community was one of my favorites, Brandi gave us an awesome tour she was very pleasant and also informative and knowledgeable about the property. I am definitely considering moving in .
Rosie Chapa-Garcia
Apr 4, 2023
Pleasantly surprised with how welcoming Brandi made me feel! Unfortunately out of my budget but I had to leave a review for the great customer service after touring other apartments where I felt like a bother.
Samantha Gonzalez Zuniga
Apr 4, 2023
Nice and quiet community, and helpful/insightful lease consultants!
Marcus TG
Apr 2, 2023
Wonderful facility. Everyone was very professional and friendly. We hope to be able to be part of the family soon. Hopefully the transfer will happen soon. Anyone else looking for a great location and beautiful complex should definitely try out Cortland. Make sure and say hello to Cindy. She was super knowledgeable and friendly.
Anonymous
Apr 2, 2023
Apartment Ratings
Visited the property a few weeks ago and was amazed at how clean and well kept it is. The clubhouse is beautiful! Definitely recommend!
Angela Law
Apr 2, 2023
Beautiful Clean community with amazing amenities and the customer service is top notch! Definitely recommend!
Eric Holcomb
Mar 31, 2023
Azul was aaaammmaazing very knowledgeable and confident in her presentation. We are ready to move in today.
karolyn hardman
Mar 11, 2023
Property is kept in amazing shape. The landscaping is exceptional. Love the pool!! The Maintenance crew is always willing to help at moments notice!! Love it here!
Whitney Jo Williams
Mar 6, 2023
A multi family residence with a forever home feel!!!! The staff is over the top!! Unmatched anywhere in San Antonio
Jayson Williams
Mar 6, 2023
Wow! What a beautiful place! Very comforting and warm setting with an awesome staff that is so welcoming
Mar 4, 2023
Apartments.com
This is a nice well managed complex that gives you all the homey feels. From the Food trucks, to the events given by management, you're bound to feel right at home!
Mar 3, 2023
Apartments.com
I’m giving this place a 4 based off of looks and amenities. All I have to say is do not live on the first floor. You will hear your neighbors walking and their pets running with the zoomies. It’s pretty annoying if you work from home or not and you’re trying to sleep. Other than our above neighbor’s we had a pleasant stay and great staff.
I Corbin
Feb 21, 2023
Staff was super helpful! thank you Cindy!
Britney Reed
Feb 20, 2023
Cindy is a GREAT leader and has a wonderful property. Her and her team go above and beyond for all visitors, residents and vendors. It has been a pleasure to work with her. 5 STARS ALL DAY!!!
zach norman
Feb 20, 2023
Cindy and her crew are so delightful! The property looks fantastic. Best apartments in San Antonio!!
Andrew Hotter
Feb 20, 2023
I’ve lived here about a year now and have no complaints! They keep the entire community extremely clean, the tenants are all very respectful and quiet, and the features are great. Probably one of the best locations too- you can get to I-10 in less than a minute, and 410 or 1604 in 5 minutes. Really friendly staff, and helpful too. I actually was planning on leaving to live out of state and had informed I wasn’t going to resign, yet when plans fell through I was able to get the opportunity to work with the staff and resign for my current lease rate! I can’t think of any other complex I’ve lived at that has been as understanding and helpful. Very satisfied as a tenant here and would definitely recommend to others.
Bryce Hood
Feb 20, 2023
Azul at Cortland at Fredericksburg warmly welcomed me upon entering the community, and she introduced me to the units and amenities offered. She promptly offered more information on the units, and toured me around the community/units despite me not having at scheduled tour at the time I arrived. She was very informative, and she was responsive to all of my questions. Provided a good sense of the community experience and thorough coverage of the rental process at Cortland. Overall kind and welcoming! Always a great feeling to meet the members/staff that match the welcoming sense of the community by going out of her way to provide information helpful in your search! And I can attest to those that say it is a beautiful community :)
Lorena Meza
Feb 18, 2023
Azul was very knowledgeable and helpful.
Brandon Davenport
Feb 16, 2023
I’ve lived here for about two years now and I have no complaints it’s clean. It’s a beautiful community and the customer service is amazing. The maintenance team is always on point and they’re always helpful. Not to mention the floorplans are beautiful. I love the fact that you can have a garage and a townhome and that everyone has a first floor apartment door. I highly recommend living here. They are also pet friendly, and they work with you with everything. They are very understanding.
Regina Urbano
Feb 10, 2023
I haven’t even started living here but I can already tell you we absolutely love this place. Jade is the agent that helped us find the perfect apartment. She was super helpful throughout the entire process. She was very knowledgeable, friendly & answered any questions we had with no hesitation. 100% recommend this place!
Victoria Rebekah
Jan 12, 2023
Renee Hunt, Jade Neal, and Cindy have made my apartment transfer a flawless and stress free experience. 😍 All are immensely polite, kind, and professional. Everything was explained clearly and I'm so excited to be staying here longer! These kind of employees are perfect for the luxury apartment brand. I tell everyone how wonderful it is to live here! Also, the maintenance staff is always efficient and helpful. I've lived here 11 years and plan on a few more.
Candace Creasman
Dec 29, 2022
Renee Hunt, Jade Neal, and Cindy have made my apartment transfer a flawless and stress free experience. 😍 All are immensely polite, kind, and professional. Everything was explained clearly and I'm so excited to be staying here longer! These kind of employees are perfect for the luxury apartment brand. I tell everyone how wonderful it is to live here.
kandi kane
Dec 29, 2022
Love this place
Stephanie Garza de Leon
Nov 26, 2022
Love the community! Office staff is great along with maintenance 😊
Lichelle Cannon
Nov 17, 2022
I would highly recommend the cortland. Renee was incredibly helpful and kind throughout the entire process. This includes touring the complex, applying, signing the lease, and even still while I live here. She answered all of our questions quickly and efficiently. She made this moving experience easy and exciting!
Sarah West
Nov 16, 2022
Great complex, office staff is amazing!
Rachel Toscano
Nov 16, 2022
Great property and really well kept up with! Maintenance responded very quickly and done correctly. Couldn’t be more happy! :)
Ajax Losoya
Nov 16, 2022
I toured this property and by far the grounds were exceptional. I was unable to secure a future home due to my employment location changing. But while on tour, bumped into a maintenance employee by the name of Gilbert and he was very polite and knowledgeable. It’s not everyday that the members of the maintenance team offer great customer service. Kudos!
Jessica Espinoza
Nov 16, 2022
I had a tour of the apartment complex and its really nice with great amenities. I definitely look forward to moving here soon!!
Mara Garza
Nov 15, 2022
I recommend using Renee as a leasing agent and gaining a great experience with her! She’s amazing and professional. She gives the best tours and will guarantee your stay is amazing!!🥳🥳
Akird Nosp
Nov 15, 2022
Beautiful property and great service!
Michele Dehoyos
Nov 15, 2022
Beautiful property and the staff members are always approachable and friendly! Highly recommend!
Farrah Hunt
Nov 15, 2022
Best and well kept apartments I’ve ever been at!
Celeste O
Nov 15, 2022
Great place, clean property, amazing staff!!
Ryan Hunt
Nov 15, 2022
Convenient location with an amazing pool and amenities including private garages! The staff are extremely friendly and ready to assist! Highly recommend these apartments.
Jennifer Cannon
Nov 15, 2022
Total professional and friendly
Stephen Costello
Nov 15, 2022
Renee did an amazing job throughout the entire process! She was incredibly helpful, companionate, and understanding. She answered all of my questions in full and in a timely manner. She made the process of touring, applying, signing the lease, and living there an easy experience! Overall the community and apartments are amazing! I would highly recommend living here!
Sarah West
Oct 25, 2022
**Updated review after living here for 15 months** I will stand by my 5 star rating. Of course, there are the usual apartment-living complaints, but having lived multiple places I would keep my 5 stars. especially when you know other terrible apartments available in the Med Center. The complex itself is beautiful and feels so safe - and maintenance works weekly to keep it that way. I loved walking my dog around this place, even at night by myself! The pool here is huge. The workout room size is adequate. Maintenance was always ON my request super fast, everything fixed within 2 days. I rarely heard my neighbors, side to side or below me. Parking was usually not an issue, but there were occasions I had to park ~1 minute away from my unit. Again, nothing major and happened rarely. There are two dog parks available which I frequented often. The apartment units themselves are clean and very importantly, was roach FREE. I ended up moving to another Cortland property, and they worked so well with me to have that be
Madison H
Aug 20, 2022
This is a nice and well managed apartment complex. Conveniently located. Good looking and comfortable. It has great amenities and the staff is friendly and diligent.
Jun 8, 2022
Apartments.com
Cortland at Fredericksburg is the final place you were looking to settle down at. We simply could not find anything to compare. This is the place that we call home.
Apr 9, 2022
Apartments.com
Cortland at Fredericksburg is a great place to live. I've been here for 6 or 7 years and they have done nothing but improve their service and community standards. Clean, peaceful, and the staff is attentive. Can't ask for too much more than that to be honest.
Apr 6, 2022
Apartments.com
Excellent Service from the Leasing Team and always available for resident answers. Prompt assistance and clearing of service requests for any maintenance issues, led by a friendly maintenance team
Mar 1, 2022
Apartments.com
Great community to live. Very quite and friendly.
Jan 18, 2022
Apartments.com
The service team is the best, they respond to the issues within a day A very well maintained, peaceful, secure gated community. 10/10 would recommend
Ranjan
Jan 17, 2022
Cortland is great. The units are brand new and have very little wear and tear, the staffing is great, and it's a quiet area. The reason I didn't give 5 stars is because of some slight issues I had but I admit they were unique to my situation. I definetly recommend at least giving this place a tour because the prices are great at the amount of sq ft and quality of apartment you will receive. Also, the amenities are pretty good. The pool area is awesome, there are propane grills and a workout room. There is also an Amazon locker type room you can have packages sent to for more security. Chloe was an amazing leasing agent through the whole process.
Jman Money
Jan 12, 2022
Very good community with great plans .I don’t think there are any better plan than Cortland around USAA office, other places you have to face the front door/ entry towards other neighbours, here all the apartments have their entry not facing any other door . Good space between each block. Regular Wallet trash pickup . Secure mail and package pickup. Rental includes CABLE AND INTERNET! That means no need to worry much . Attached garage plans are also available with one or two parking spaces. The staff is super friendly and helpful.Special thanks to Amy Garza . Maintenance requests are handled great and on time. Secure society, gates are operated by remote fobes and number pads . Has 2 entries and exits . Good running / walking trail at the end near Fredericksburg. PET FRIENDLY Also two lovely dog parks. Most of the breeds are allowed here . Community garden 🪴. Good Patio space . Yeah what else you need ! Love the Apartments and management
Manisha Pal
Jan 12, 2022
Cortland is great. The units are brand new and have very little wear and tear, the staffing is great, and it's a quiet area. The reason I didn't give 5 stars is because of some slight issues I had but I admit they were unique to my situation. I definetly recommend at least giving this place a tour because the prices are great at the amount of sq ft and quality of apartment you will receive. Also, the amenities are pretty good. The pool area is awesome, there are propane grills and a workout room. There is also an Amazon locker type room you can have packages sent to for more security.
Jman Money
Jan 9, 2022
Cindy is the most unprofessional and disrespectful person I have ever dealt with in my entire life. She is a racist a bigot and a hideous individual who will hang up on you for complaining about subpar service. DO NOT MOVE here unless you want to be treated unfairly, discriminated against and pay high rent for the worst valet trash service and customer service in the entire city. Cindy will not let you speak and talks over you and she will hang up or shoo you away especially if you are a minority. Cindy is a hideous individual and I am excited to move out finally. I hope that nobody else has to endure this woman. Cindy is unpleasant, arrogant and should be ashamed of the way she treats the residents of color. DO NOT MOVE HERE. I am breaking my lease because of Cindy the current unfair, unjust and disrespectful manager. She hung up on me while I was talking to her about a maintenance issue. Living here has been a nightmare and Cindy is the Devil.
Resident
Nov 9, 2021
I cannot begin to tell you how much I appreciate the unbelievable level of professionalism of the Office Staff. My kids are all grown and out in the world finding their way, so I am selling a huge house so I can downsize for this chapter of my life. Cindy, Kaitlyn, Chloe and Amy are true professionals and clearly love their jobs. I was in a state of panic, not knowing all the steps to make this transition and they walked me through EVERY step with a happy heart and lovely smiles on their faces. The community has so much to offer, the grounds are beautiful, and the few maintenance items I have encountered were handled quickly with the maintenance staff that is well equipped and knowledgeable. It is so peaceful, quiet and serene here, which is exactly what I needed in my crazy life right now. I am 100% happy, and looking forward to next summer to enjoy the amazing pool and amenities. Highly recommended!
D H
Nov 8, 2021
Katie is awesome, she was so helpful and gave a great tour of this beautiful and welcoming property. She also made move in and the application process so easy and hassle free.
Brittney Garza
Oct 30, 2021
This property is a beautiful property that is well maintain their pool is beautiful and the maintenance man Gabriel was very very helpful and respectful he gets the job done !!!I give this a five star review because they have a wonderful property and staffing
Bernice Adame
Oct 16, 2021
I am NOT a resident. My wife and I did complete a tour with Amy. She was very helpful and sweet. She went above and beyond to help us. Very professional and also down to earth. The only reason I did not sign was because my employment moved me to Dallas instead of San Antonio.
John Anthony
Oct 16, 2021
I was able to find my new place called home. Amy was amazing and showed me exactly what I was looking for. The customer service was the best part of my experience.
Shevawn Alvarado
Oct 15, 2021
Best maintenance crew. Very nice property. Love it here!
Theresa Casarez
Oct 15, 2021
Pool is amazing! And staff as well!!!
Roxanne Reyes
Oct 15, 2021
Chloe showed exceptional customer service when I went on a tour. All of my questions were answered and she showed me all the amenities, even though it was extremely hot out. She kept in touch, as I am out of town, and made the process of completing paperwork very easy. The apartment grounds were also kept up and clean. It looks exactly the pictures online. I am excited for my move and happy about such a smooth process.
aleasia r
Oct 15, 2021
This place is awesome, specially Chloe by far she is one of the most friendliest person I've known since I arrive in San Antonio, she does her job well and fast, I was really amazed how she extended her time to accommodate my moving in process and documents. She is respectful and energetic, would like to give her a shout out for a Job well done! She rocks. Kaithlyn is sweet and awesome, I like how she accommodates tenants as well as how she talks to us, she was able to aid my friend on their moving in requirement without any issues.
Jophen Geralin
Oct 15, 2021
This is one of the best properties in SA. Awesome amenities, great office staff but the one thing that is the best is the maintenance crew. These guys are so quick and so friendly and their work is top notch! Special out to to Gabriel B. He is by far the best guy on the team and I always hope he comes IF I have to put in a request which is nearly never.
Renell Cox
Oct 15, 2021
The Preserve is a beautifully maintained property that definitely deserves 5 stars. The office staff is very helpful and every time I need to call in for anything, Amy is quick to provide the assistance I need. Maintenance is timely and efficient as well. I would definitely recommend if you are looking for a cozy and comfortable place to call home. Love this place!
Jenny Diaz
Oct 15, 2021
Love this place
Christie Bowers
Oct 15, 2021
Have good maintenance.
Oct 15, 2021
Survey
Best living experience. Beautiful place. Great pools. Great staff. I highly recommend to stay.
Oct 15, 2021
Survey
Absolutely wonderful experience with this property and management team. Chloe Mae Beasley was very helpful and made our experience go smoothly!
Oct 15, 2021
Survey
Maintenance are fast and the property looks good. Office staff is friendly
Oct 15, 2021
Survey
Office staff is friendly and property looks great. Maintenance guys are fast and hard workers
Oct 15, 2021
Survey
The property was very clean and nice. The apartments were also clean as well as spacious and elegant. The staff was very welcoming and helpful. The maintenance and the upkeeping of the apartments and property are immaculate. The maintenance crew are very helpful and take pride in their work.
Anonymous
Oct 14, 2021
Apartment Ratings
Beautiful community and grounds! Recently visited with Chloe Mae and she was very helpful
Andrew Guzman
Oct 14, 2021
Property was clean and maintenance guys were helpful in showing me around the community and to the office. Property was clean and was huge apartments are spacious and beautiful inside Loved this place
glongoria3445@gmail.com
Oct 14, 2021
Apartment Ratings
I’ve had a wonderful experience at the preserve, Chloe Mae has been a such a great help, always going above and beyond to make me feel like home.
Ricardo Mota
Oct 14, 2021
I went to take a tour of the property noticed that the property was well kept and the pool looked amazingly clean. In touring the property I noticed that a maintenance man working in a unit and I asked if I may take a peek. Surprisingly he said yes. I will be definitely going back to lease a unit next month.
Anonymous
Oct 14, 2021
Apartment Ratings
Gabriel Benivdas is very hard work, people person and gets the work done
Stacey Schmidt
Oct 14, 2021
Very nice property and the staff are friendly
Christopher Benavides
Oct 14, 2021
Well kept property with a great staff!
kevin clarke
Oct 14, 2021
Love this property! I just recently toured with Chloe Mae & she was incredible! I can’t wait to move in!!
Tara Strong
Oct 14, 2021
Out of all the apartments I viewed The Preserve On Fredricksburg was most helpful and well taken care of. Amy gave me a tour, and now I will be looking forward to moving in next month. Property looks great can’t wait for my friends and family to see the place!
Jamie Preciado
Oct 14, 2021
Went looking for an apartment today and came across this property it’s very beautiful and management is very helpful Amy showed me a model that i absolutely fell in love with and will be moving in soon can’t wait for our new beginnings!
Amanda Sanchez
Oct 14, 2021
I went in looking for my first Apartment, and was greeted at the door by Amy she walked a model with me and I was in love with the property and staff. Will be looking forward to move in asap!
Emari Puente
Oct 14, 2021
Just viewed a apartment. I will totally be leasing with Amy! Great property!!
Patricia Reyna
Oct 14, 2021
Love the staff, Katie is a super star!!! Very helpful every time I walk into the office.
James DeLambo
Oct 14, 2021
As a possible tenant taking a tour of the residence and facilities, I was very impressed by the staff. They where knowledgeable and very courteous. I didn't feel rushed and loved the facilities. Everything was very well kept and clean. It is certainly a place I will recommend to others.
Eric Holcomb
Oct 14, 2021
Love the location of these apartments and their staff is always so friendly and inviting! Amy always takes care of everything without hesitation, ask for her when you stop by!
Crys G
Oct 14, 2021
Great location in the medical area and grounds are very well kept up with!
Laura Garza
Oct 14, 2021
Very nice and well kept property. Staff is friendly and professional. Keep up the great work!
Enrique Martinez
Oct 14, 2021
My husband and I love this place! Katie showed us around and was so welcoming and accommodating to our schedule, and she answered all our questions. Beautiful setting and well-maintained landscape!
Peggy Hines
Oct 14, 2021
Jay is the best maintenance tech ever.
alex eberhardt
Oct 14, 2021
After an extensive search of properties that met all of our criteria, we ran across the preserve on Fredericksburg. It only took one trip there, and the guided tour by Katie Butler to convince us that the Preserve was where we should be. We have experienced extraordinary professionalism and follow through by Katie and the rest of the staff on site. The grounds, the unit itself, the amenities, and the overall warmth of the community are beyond compare. We cannot wait to become the newest residence of the Preserve.
Randy Hines
Oct 14, 2021
Great very professional staff and very courteous to work with
Jim Payne
Oct 14, 2021
Recently visited this complex & was impressed. I will definitely consider this place because of the customer service I received from Amy. She was very helpful, knowledgeable and made me feel at home.
Lupe Preciado
Oct 14, 2021
Friendly staff!!!!
Sheena Pate
Oct 14, 2021
I called this community because I’m helping my son look for an apartment, he is relocating from Colorado. I spoke with Amy and she was very helpful, she answered all my questions, she even invited my to tour the property! Needless to say I jumped at the opportunity, it is a beautiful property that is very clean and well maintained. I especially loved the the gym/fitness area. It will save my son on having to get a separate membership. Amy was very patient with all my “Mom” questions and concerns. I appreciate her time and patience with us, and by the way my son loved it!
Imelda Puente
Oct 14, 2021
GREAT community
Oct 14, 2021
Survey
Very professionally staffed and courteous people
Oct 14, 2021
Survey
Great very professional staff and very courteous to work with
Oct 14, 2021
Survey
I really enjoyed my tour. The staff was wonderful, and the facilities were top notch. I will be comfortable referring them to anyone asking.
Oct 14, 2021
Survey
Well kept property with a great staff!
Oct 14, 2021
Survey
I had a great tour of the facilities and units. The apartments are very nice, and very clean. The staff was super helpful, and knowledgeable. I will definitely refer anyone asking to The Preserve.
Oct 14, 2021
Survey
Its a beautiful property. Nice neighborhood. Great Staff and Maintenance.
Oct 14, 2021
Survey
Great apartment complex! I have a friend who lives there; states their very happy with leasing office and the maintenance team. Looking forward to being a resident soon.
juarez michael
Oct 13, 2021
Awesome community with lovely staff
Oct 13, 2021
Survey
Awesome community with lovely staff
Oct 13, 2021
Survey
Beautiful property really clean and not to mention on the maintance staff is really nice and always willing to help excellent job!
pirata tx
Oct 10, 2021
Best apartments I’ve ever lived in.
Jesse Olalde
Oct 9, 2021
Can't wait to move in next month 😊
Jess Perez
Oct 9, 2021
Absolutely recommend these apartments
Bianca Rodriguez
Oct 9, 2021
Office staff is so friendly and helpful
Jackie Deharo
Oct 8, 2021
I absolutely love the property and staff! Looking over recent reviews, a few of the negative ones I just can’t believe, seems like it’s maybe more of that they just didn’t want to be held accountable for their actions if you ask me. I’ve never had any experience as such, and I have friends that currently and previously lived here and know the same staff members. They are all very nice people and always help!
Vivian Leigh
Oct 8, 2021
Beautiful community! I love seeing the people walking around in the evenings with their friends, families or pets. The property looks well maintained and the maintenance staff is friendly.
Helena Moreno
Oct 7, 2021
Went to visit and immediately helped by Amy whom I so grateful was understanding and patient with my long list of requests in my future apartment. She made my needs priority and this property will definitely meet my needs, I recommend working with her if you’re interested in these apartments!
A Garcia
Jul 28, 2021
Very nice, clean property. Staff is very friendly and professional,especially Amy. Thank you for being such a delight and making it easy to know where I'll be moving. I will be leasing once my current contract is up. Highly recommend.
Brianna Palacios
Jun 23, 2021
This place is AmAzInG!!! The staff is very welcoming & so is the assistant manager (Amy). Very clean & the residents are very friendly. I highly recommend this place.
Jessica Herrera
Jun 23, 2021
I rate this property on a 5 star ,it’s very good and clean
Erbey Olvera
Apr 22, 2021
Gilbert Gallardo is a very good maintenance professional.
Ralph & Carol Alcala
Apr 22, 2021
Beautiful property!! Staff was very friendly, and helpful! A little expensive, but really great amenities.
Alison Powers
Apr 22, 2021
Awesome community! Would absolutely recommend to friends and family.
Michael Reyes
Apr 22, 2021
Beautiful community that is super close to everything. I absolutely loved having a long drive way and garage connected to the apartment. Never experienced any trouble while being here. Very fast maintenance service and SUPER clean property. Would recommend to a family member or friend.
Celeste Gallardo
Apr 22, 2021
These are great apartments in a great area. Maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others.
Frank Limon
Apr 22, 2021
The staff was very friendly, professional & extremely helpful. The community is well kept. Great place to live.
Emma Aguilar
Apr 22, 2021
Maintenance man always comes on time, the staff is great and always respond quickly! Such a great place to call home .
Erik Velasquez
Apr 22, 2021
Maintenance staff responds quickly and efficiently to request ! Thank you !
Iris Rodriguez
Apr 22, 2021
Great place to live at I give it a 5 star.
Linda Gallardo
Apr 22, 2021
Love the staff. So informative. Great pool. Very well kept.
Verified Resident
Apr 22, 2021
Survey
Thanks to the awesome staff!! Grounds were very well kept!
Verified Resident
Apr 22, 2021
Survey
Beautiful property and excellent staff.
Verified Resident
Apr 20, 2021
Survey
Community was in super condition!! Grounds were beautiful!!! Office staff was exceptional, escpecially the property manager Cindy And her leasing agent Chloe, they were very professional and were able to answer all the questions my wife and I had!! Strongly suggest this property to anyone looking for a property with convenience to I10 usaa and med center. Top shelf
Verified Resident
Apr 20, 2021
Survey
Been a resident here for almost 4 years & have had a very positive experience. Friendliness of staff & neighbors, clean quiet, safe community & staff responsive to needs from maintenance requests to noise issues to even moving units within the complex. I will likely be here a 5th year too!
Verified Resident
Apr 5, 2021
Apartments.com
I lived in the Preserve for 18 months. The apartment was spacious, light and well laid out. The staff, both in the front office and service, were efficient and friendly. If circumstances dictate, I would live there again.
Tracy Wilson
Mar 19, 2021
I highly recommend the Preserve, especially to my fellow young professionals. It’s great price and a short drive to shops, restaurants, and entertainment. Plus, this gated complex stands out with its unique, home-like floorplans. The staff is responsive and compassionate. My application had some special circumstances and the staff took time to thoroughly review it on a case-by-case basis. Chloe was my main contact throughout the process. She was extremely clear about the application process and made it simple for me and my fiancé. Due to this, In 1 week I was able to apply, submit app materials, pay my deposit, sign up for renters insurance, and sign my lease! They even provided a move-in action items list to reduce my confusion and stress, and demonstrated great patience when I ask 10,000 questions. Overall, the process has been pleasurable and simple.
J. White
Mar 19, 2021
Really peaceful and quiet community, with nice amenities and a personal garage to boot. I've enjoyed my time, and had great interactions with staffing that are quick to address concerns. I'd recommend it to anyone looking for a spot they can stay in for a few years.
Verified Resident
Mar 16, 2021
Apartments.com
I have nothing but good things to say about the Preserve on Fredericksburg. I lived there for 2.5 years and I truly enjoyed my time as a resident! Convenient location: Right by I-10 and a few minutes away from Medical Center and La Cantera. Impeccable grounds: Cleaning (including pressure washing) is done regularly. The landscape is very well-maintained; there are many beautiful trees, home to colorful birds. I even got the chance to spot some fireflies twinkling during the summer. Great amenities: The resort-style pool is the best one I have seen in an apartment complex. The gym is very well equipped and there is even a yoga room where you can take fitness classes on a screen. There is a walking/running trail that makes you feel as if you are out in nature. Fun events: The property brings food trucks almost on a weekly basis. They also host several virtual events during the health emergency, such as cooking and mixology classes. Private and cozy apartment: Each unit has its own private entrance, meaning that
Alberto Carrera
Mar 11, 2021
I highly recommend living at The preserve! For starters the complex is absolutely beautiful! I loved that there was garages for safety reasons and how attentive the staff was working! The grounds were always kept up, and new flowers planted often, which again makes living at the preserve really feel like home. If something was wrong with my apartment the maintenance men would be there within the same day to fix any issues. The staff was also so friendly to my dogs which is a plus. And lastly the pool and gym are beautiful too! I cancelled my gym membership because this gym had everything I needed! If you’re thinking about renting an apartment here, do it! 😊
Bailley Holland
Feb 28, 2021
My husband and I moved here the end of January we absolutely love it here its nice and quiet friendly people this is going to be our forever home i will highly recommend this beautiful place to everyone
Nicholas Bravo
Feb 26, 2021
Great property overall. Nice amenities. Responsive service.
Doug Ratliff
Jan 20, 2021
So far so good Chloe is the nicest person you can deal with she’s very professional and helpfully. The apartments here are super nice and clean.
Tito ibrahim
Jan 14, 2021
Preserve has a great location in San Antonio and the management is great as well!
Dante Marotta
Jan 12, 2021
We have been so happy at Cortland for the past year and a half! The community feel is special and truly makes us feel like we are all connected. We love the kindness, professionalism, and promptness of communication shown by both the front office staff and the maintenance staff. They have gone above and beyond in making the community feel safe and taken care of with their COVID-19 precautions and communications. We really could not recommend The Preserve at Fredricksburg apartments and community enough!
Verified Resident
Oct 31, 2020
Apartments.com
Well, it has been over 9 years living here at the The Preserve and I must say things keep getting better!! The front office staff is absolutely amazing, the maintenance staff is absolutely amazing. Turn around time for a maintenance request is usually 24 hours and no more than 48 hours. If an emergency, then the maintenance is taken care of right away!! The pool this year has been the best maintained I've ever seen!!! The grounds continue to be beautiful. I love my morning walks around the community where everyone is very friendly. The professionalism of the entire staff is outstanding. Residents are always treated with respect and care. I think this is the best place to live if you are going to rent here in San Antonio! The Preserve in a wonderful place to reside. It is beautifully maintained and extremely well-managed.
William Castleman
Sep 10, 2020
We have worked with Preserve on Fredericksburg for our corporate apartments for many years and they are by far the best! Their response time to email communication is within minutes. Maintenance response time is amazing. The staff is always so professional and courteous and they really care about their residents' comfort and happiness. We look forward to leasing more apartments with Preserve on Fredericksburg for many years to come.
Shelli Shells
Sep 10, 2020
The Preserve on Fredericksburg is a beautiful and wonderful place to live. The office Staff WOW!!! Amazing Team !!! cant say enough about Cindy and her Team they work very hard to go out of there way for everyone who lives here.. Property is GORGEOUS and the pool Wow!! Its like a Vacation when im out there. Great place to Live... Tim Beck
Tim Beck
Sep 10, 2020
Cindy and her staff are very professional and friendly, and they always respond quickly. The grounds also look amazing as well. I would definitely recommend these apartments.
Rick Mendoza
Sep 10, 2020
We moved into the apartment complex in 2018 and we did not expect the type of service and hospitality we did the day after signing. Our apt was the two bedroom with a garage which had wood floors. The only carpet was located on the stairs which led to the kitchen.These aren't your typical apartments. These were more like town-homes since they are not stacked directly over another apartment. The community was very friendly and was pretty clean for the most part. I must say the workout room was one of the best I had seen in any apartment complex and the staff was pretty good about keeping the gym clean. The walking trail was great and the dog parks were pretty good. I do wish they would've had lights at the dog park, but I'm sure that's something they'll add. The staff was very friendly and always made us feel at home. Whenever we needed service, they responded in a timely manner. If we had to move into a apartment again, it would definitely be this place. The location made it perfect. If you're looking for a n
Gabriel Hernandez
Aug 31, 2020
We love living at the Preserve! Such a beautiful community and very dog friendly. Whenever we have an issue the people at the front office and the maintenance men are quick to fix it!
Mayra Porras
Aug 22, 2020
It's been almost three years since I moved in and despite the occasional ups and downs, moving here was the best decision for me. Being so close to some major roads, the development is still pretty quiet. Location was a big must for me when finding a place to live. The staff has always been super nice and helpful. The grounds are well kept and very clean.
Lina Gorrell
Aug 21, 2020
Excellent customer service and a peaceful place to live!!
Verified R.
Jun 13, 2020
Apartments.com
Absolutely fabulous living situation here at Preserve at Fredericksburg!
Verified R.
Jun 2, 2020
Apartments.com