Reviews

Best community I have lived in so far. The staff actually care about resident satisfaction and the apartments are well renovated. Residents keep the community in good order and are welcoming, respectful and friendly.

Verified Resident 710788

Oct 28, 2019

Best apartment I've ever lived in! Was here for 2 years; I was always amazed by their responsiveness, professionalism, and care . Maintenance requests were ALWAYS solved within 24 h. The maintenance team was ready to move earth and heaven to find a solution ASAP. The reception and management team was so lovely. I am not into writing reviews but I felt I owed them one since my family and I were treated with dignity and we enjoyed much our stay. Kudos to the whole team and keep up the great work!

Zimy Wansaula

Oct 14, 2019

The staff are very helpful and friendly and the neighbourhood is quiet and safe. I feel right at home and I can get things done without noise or disruptions. These are very important to me as a student.

Verified Resident 703395

Oct 6, 2019

The community is clean, quiet and well maintained. Recent painting and improvement efforts have disrupted slightly my routine but I have been informed of all steps. I appreciate the communication and attention I get from the office and on site management.

Verified Resident 673506

Aug 5, 2019

I love this community, i was living in here more than 2 years ,managment and maintenance always on top. Our ac was broken in 11 pm emergency maintenance came and fix it right away.Pool and fitness center is very nice.

Anonymous

Jul 27, 2019

It has been my experience that this is a great community to live. I've lived here over a year and management is outstanding. I will advice potential seekers to make Cortland 3131 home. It's not too often you find an excellent apartment complex.

Ddawson1012

Jul 25, 2019

Great community, great customer service and team. Everything is done neatly and organized. They have a lot of respect for the residents, and are very helpful. I believe they do value the residents and the community.

Verified Resident 665448

Jul 16, 2019

If youre looking for an inclusive community then this is the one for you. The service staff is responsive and fast. Cortland really takes care of their tenants. I will be moving out of my current complex but will be moving to a sister community because I like the quality of service I get with Cortland

Verified Resident 659568

Jul 2, 2019

Chuck is amazing! Our AC was out on Memorial Day and he went out of his way to come and make sure my roommate and I AC was back up and running. Thanks Chuck!

Betty Johnson

Jun 4, 2019

This complex is wonderful! Leasing staff really goes above and beyond to make you feel at home, especially Tracy. She is always super responsive and efficient! I moved from CA, and had to ship my car. The car ended up getting here before I did, and the staff worked together to collect the keys on my behalf and park the car in front of my building for me. They are amazing!

Verified Resident 642895

May 21, 2019

We moved in 3 month ago and are feeling very well! Tracy in the office is awesome! her service is really amazing and she made sure that we could move in punctually although our flight was delayed and we arrived after the office hours. Since we are living here she is very helpful and answers questions patiently. Out appartment is great, we had no problems since our move-in and also the neighbourhood is good to live.

Domenik Fischer

May 12, 2019

Everything about the staff has been great. Its very comforting to know that they know who we are and what our family is like. We really feel welcome. The location of 3131 is absolutely the best thing about this place. Walking distance to publix, library, parks is a plus, and its central to the highway and a lot of shopping. The smart thermostats are pretty cool too!

Verified Resident 637354

May 8, 2019

Great apartment complex to live in! The apartments are a nice size, common areas are maintained regularly, and very safe. The leasing office staff are VERY nice, especially Amber. She made sure my move in was as smooth as can be.

Sruti Rayaprolu

Apr 8, 2019

I have truly enjoyed living at 3131. In fact, this is the first time I've actually renewed my lease as opposed to counting down to the day that I can move. Everyone who works in the office is amazing, but Amber is by far my favorite. I have not had any major issues, but when I do have a concern I ask for Amber. No matter how big or small it is, she seems to genuinely care. Amber always responds in a timely manner and follows through on her promises. Her energy is always so positive, and I love when she is in the office when I have a package to pick up. I can't leave a review without mentioning the awesome maintenance staff. They are super fast, thorough, professional, and courteous. I'm so glad I chose 3131!

Cierra

Mar 22, 2019

This is my 2nd time living at 3131 Apartments due to Medical school rotations. 3131 is minutes away from Dekalb and Emory hospitals and was my number one choice for an apartment when moving back to Atlanta. I would give 10 stars for service for Tracy and her team at the leasing office for being such a great help throughout the leasing process and anything we needed once moving in. The apartments are clean and modern, quiet, comfortable and safe. I did lock myself out of my apartment at midnight one night, and they were able to have the maintenance guy get me a replacement key within a half hour. Thank You!

Travis Lanz

Mar 19, 2019

I absolutely love this place. Tracy at the leasing office has been so helpful and great. She is always here to answer any questions you have. She is a great help. She made the lease so easy and smooth. Thanks Tracy for being so great. We love the experiences here. 3131 is a great apartment, close to the hospital and market. The apartment is nice and clean and the layout is amazing with nice clean appliances. The gym is great and there is a pool!! I absolutely recommend this place 100%.

Cindy Tran

Mar 19, 2019

Very peaceful community and pleasant residents. Hands down the best management. They even have doggie treats for your furry family members!

Kristin Bonds

Mar 19, 2019

Phenomenal customer service! Tracy S. is the reason I chose this location over others. It was well with it. So far, so great! The maintenance request are on time and I love the location!

L.J. Nzingha Samuel

Feb 8, 2019