I enjoy living here! It's quiet, friendly, not a far drive from frequent stops like QuikTrip, Target, the bank, and multiple grocery stores, not to mention a good selection of restaurants and other necessities. It's a dog friendly community which is important-- I want my pet to feel welcome and not like a nuisance, so it's nice to see other dogs all over the neighborhood. We are in super close proximity to a well-maintained dog park, walking path, and creek area where dogs can run and swim off-leash. It's very safe, and maintenance requests are always addressed in a friendly and timely fashion. Leasing office team is extremely friendly and always willing to help or just chat with when passing through for packages or events. Really appreciate all the staff does to make it a comfortable place to live!
Jul 7, 2020
I could not be more impressed, pleased, and excited to live at Cortland 3131. From the moment I toured here, I felt welcomed and appreciated. That feeling has only continued and increased over my time living here. The leasing office staff are responsive, attentive, and friendly. The community facilities, such as the fitness center, are always clean and functional. The apartment itself includes high quality appliances and a very comfortable layout. I really could not recommend Cortland 3131 highly enough!
Jun 27, 2020
The staff is super friendly!!!
Jun 20, 2020
I enjoy living in this quiet, friendly community. The leasing team is great and does a wonderful job working here. The management team, Todd and Geoffrey, have been wonderful. The service team that includes Chuck, Miguel and Farid (msp?) have been very responsive.
Jun 18, 2020
I have been a resident at Cortland 3131 for over a year and can't praise them enough for how hard they work to keep the residents happy. The leasing office communicates regularly with residents and all issues are taken seriously and handled promptly. The maintenance team is visible all the time and they are extremely friendly. The grounds are kept clean, the renovations inside the apartments are tasteful, and the locations can't be beat. It is within walking distance of a dog park and beautiful trails. It has a quiet, residential feel in a big city.
Jun 2, 2020
Where do I began? Well, from the moment I stopped by the office in February I knew this was the community for me. The grounds are well kept and the appearance of the community is beautiful. I believe there are less than 300 units so this is a small community. Upon entering the leasing office I was approached by Emily and let me just say she had a welcoming smile and took her time to find out what my needs are. She took me to tour two apartments, one being the model and the setup was very nice and it help me make by decision. The apartment were renovated and I think they did a really nice job and I was loving the black appliances and backsplash in the kitchen because it was a change for the normal stainless steel. It took me some time to commit because I was not sure as to what my move-out day would be at my current residence. I did however, tour numerous communities within the N. Decatur Road, Emory and Clairmont area and I kept coming back to Cortland 3131 website to make sure they still had units available (3rd floor). None of the apartments I seen did not spark my interest like Cortland 3131 and the price was also good along with the unit comes with a full size washer and dryer which is defiantly a plus. Well, I decided to contact Emily to let her know I was ready to submit my application and provided her with a unit I was interested in along with my move-in date. The application and approval process was easy and once I submitted the required documents in the format needed, she called me back about 10 minutes later and told me I was approved. I WAS SO EXCITED!!!!! Fast forward to today, I had a few things that happened to me and my son which prevents me on moving in as expected and I am so disappointed. I called the leasing office and spoke with the office manager Todd and explained my situation and he was very concerned and showed empathy towards my situation and provided me with future options if my situation changed which I truly appreciate. I sent a confirmation email to Emily and Todd formally requesting to cancel my application and just as to be expected, I received a follow-up email from Emily expressing her concerns and well wishes and she also told me I am always welcome at Cortland 3131 (SHE IS AWESOME, EXCELLENT CUSTOMER SERVICE SKILLS). Followed by Emily email, I received a follow-up email from Todd. I truly see why the staff is so AWESOME. THE TOP MUST LEAD FOR EVERYONE ELSE TO FOLLOW. THANK YOU EMILY AND TODD. I TRULY APPRECIATE THE LEVEL OF CUSTOMER SERVICE I OBTAINED AND WHEN MY SITUATION CHANGES, I WILL BE IN CONTACT TO PICK UP WHERE I LEFT OFF. Please stay safe and God Bless. Charmaine KS
May 21, 2020
I wasn’t asked to give this review but wanted to anyway to speak highly of Cortland 3131’s management. The management at Cortland 3131 were by far the most helpful and informative people I spoke with in comparison to management at other apartment complexes in the same area. Luzolo and Emily were awesome! Both were very nice and attentive to any questions I had about the property. While my plans changed and I didn’t sign with the property, Cortland 3131 is definitely a place you should look into.
May 15, 2020
UPDATE: After 5 glorious years living at this sanctuary of a community, It was to say goodbye. My soon-to-be future wife (a fiancé, some would call) and I decided that it was time to move on to our first house. This was not an easy decision, as it was heartbreaking to have to say bye to the neighborly staff, always on point maintenance crew (especially the lovable Chuck) and the luxurious living arrangements of Courtland 3131. One thing we did not count on, was closing on our new house during a global pandemic.... This made moving a bit more complicated; involving resources and financially. Well guess who came to the rescue? Good ol' 3131. Community Manager Todd worked with us, to make sure our transition into becoming new homeowners was a smooth one. Even though we were leaving our apartment. Why? Because, simply put: they care. I love 3131 and miss them already. They will always hold a special place in my memories as a cherished place to live. I can not recommend them enough. I can not fathom a person, that would not be proud to call this community home. Goodbye 3131 and thank you for 5 wondrous years. Treats, treats, oh, how I love treats! This place is a treat and to prove it, they are always supplying the treats. You want a chicken biscuit in the morning? Boom! Treat! How about some candy from the office! Bam! Double treats (because they have various candies.) What about free doggie poop bags? Kaboom!!! It rains free poop bags!!! Everything is a treat here; from the security, to the wonderful maintenance, all the way down to the crystal clear, year round pool. But what is the biggest treat of all, you ask? The splendid staff. Every time I come in to pick up one of my many treat packages, it is a pure delight. Hmmmm, maybe I order so many packages the enjoy the alluring atmosphere of the office and its top notch staff? I tell ya, what a treat this place be!
Apr 15, 2020
Office and Maintenance are great, best apartment living experience ever.
Apr 15, 2020
I've been living here for 10 months and I absolutely love living here. The community is quite, the upkeep is great. My neighbors are very friendly. I love the gatherings that the community have. The staff are friendly and very accommodating and the maintenance service is excellent! I really do not have anything negative to say . Thanks!
Mar 21, 2020