Reviews | Cortland 3131

So far a great experience. Warren is kind, informative, and helpful and made the move-in process easy and efficient. I’ve hit a few snags, but the whole Cortland team has been accommodating and helpful to make this transition easy for me. I’ve been enjoying my new place.

Ken Vee

Nov 4, 2026

Google

I wanted to give a shout-out to the leasing staff here, although I did not choose to lease at this property they were very attentive to my questions. They gave me tours on multiple occasions and answered all of my questions, and I appreciative how through they were, in helping a potential applicant.

Michael Matthews

Oct 30, 2026

Google

Moving in and getting settled at Cortland 3131 has been a dream beyond my wildest expectations. It’s like living in an apartment with luxury hotel concierges. Warren in leasing helped me with a video tour as I was moving from Pennsylvania and I was so confident this was the right place for me to live that I signed the lease without setting foot on the property. He answered my million and one questions and saved me the airfare to fly down “to be sure” I was making a good choice. Sam from maintenance welcomed me as I picked up my key on move-in day and he and Warren made me feel at home in the first 5 minutes. Sam ordered me a screen door for my sliding door to my porch and Jerome from the maintenance team came out within an hour of me losing my necklace down the drain on day one 😅 he was so friendly, courteous, and professional. What a great help he is and so fast to respond! Overall just a 15/10 experience and the pristine reviews are absolutely earned. I love it here and plan to stay long-term. Gorgeous r

Katie Arrosa

Oct 28, 2026

Google

Jerome Butler (maintenance) exceeded expectations. He deserves the recognition.Each time he arrives to assist, the work is completed efficiently. The maintenance crew is always professional and friendly!

Marcus Harris

Oct 15, 2026

Google

My experience so far has been nothing but the best! The whole team here at Cortland 3131 is phenomenal!! I want to highlight two people. Warren is a great guy! He has always made sure that I've had the best experience. I really needed somewhere to go and fast because the home I was renting had was being sold by the owners. Warren simply asked "when do you need to be in your unit?" And I was in my current unit within days. Next, I want to shout out Jerome who is a part of the maintenance team. I got locked out of my apartment by accident with the door deadbolted. I closed my patio door behind me and the switch flipped upright locking me out. I was so worried because I needed to get back to treat my patients. I just started a new job that is close by. The Cortland team called him and he came within 1 minute. I didn't have to wait long at all. My anxiety was through the roof because they need me at my job. He got me back in my unit within seconds. Evaluating the situation and cause zero damage to the property.

Darien

Oct 13, 2026

Google

Amazing property with lots of potential as our next home. All thanks to Warren truthfully. Exceptional individual who knows how to make apartment hunting fun. Thank you again for all the knowledge you shared with us today

Jamaal Redden

Oct 8, 2026

Google

Warren is a great tour guide and answered all the questions we had right off the top of his head before we had to asked. Very informative of the property and very friendly

Step Manning

Oct 8, 2026

Google

The best part of living here is the staff, particularly Warren. Not only is he great at his job, you can tell that he likes his job. He’s super helpful, he remembers tenants names. He always makes that extra effort. I think in my 6 years of living in Atlanta, I think this has been my most positive experience with leasing staff :)

Christine Samuel

Oct 7, 2026

Google

Jerome Butler was kind, polite and professional. He assisted with with additional tasks aside from what he came for and definitely deserves to be recognized. 👍🏽

Anthony Stingley

Sep 28, 2026

Google

We’ve been at Cortland 3131 for less than a month, and so far it's been a really positive experience. The apartments are lovely, the amenities are nice, and there's good walking space outside. Warren has been great throughout. He's warm and friendly, showed us around on our tour, and then walked us through the lease process. He was attentive and answered every question we had. The maintenance team has been just as good. We called about a small kitchen issue and Jerome came out in under 12 hours. He was careful and thorough about it. The community has a nice vibe overall, and we're looking forward to spending more time here.

Ahmed W

Sep 25, 2026

Google

We had a great experience with our move-in process and touring potential apartments, thanks in large part to Warren B.! He was extremely helpful, responsive, and made sure everything went smoothly from start to finish. Warren was friendly, professional, and took the time to answer all of our questions, which made the whole process much less stressful. We really appreciate his help and excellent customer service.

Anastassiya Lay

Sep 23, 2026

Google

I usually don’t leave comments but I feel that the maintenance team deserves and have earned to be recognize for the hard work that they do. These guys are responsive, they follow up on issues, and care for the work that they do. I would like to express my most sincere gratitude and appreciation towards Sam. He really puts himself in the tenants shoes and makes the best effort in helping the tenants feel more comfortable here at Cortland. Today, I saw Sam cleaning the pool very diligently and going the extra mile to ensure that the pool is treated and cleaned. Thanks for doing this I know people appreciate this and especially the kids. Also, I had a noise issue that was preventing my family from sleeping at night time. I told Sam about it and he immediately took his time to investigate the issue and solve the problem. Now we can sleep. Thanks to Sam.

L

Sep 11, 2026

Google

My experience from inquiring about a unit up until move in was exceptional. Warren played a huge part of the process in making sure everything was successful and taken care of. Additionally as he was leaving he politely stayed a little bit after to help me obtain an amenities card. If you’re considering Cortland 3131 be sure to lock in with Warren!

Darius Perkins

Aug 22, 2026

Google

I have lived here for about a year and have had nothing but a great experience. Sam and the maintenance crew are fantastic and always respond quickly to any requests. Lauren in the front office is also wonderful—he is always available to talk and helps resolve any issues immediately. The communication from management has been excellent from day one. Additionally, the apartment is completely pest-free, and I haven't seen a single rodent or roach since moving in. The location is perfect for quick access to groceries and dining. I highly recommend this complex to anyone looking for a great place to rent!

Earle Semple

Aug 20, 2026

Google

Moved in April 2026 and it has been a stellar experience from the touring of unit, to application process to the moving in process and now currently a few months in, it is quite peaceful! Warren made sure to check in on me after I moved in to make I settled in just fine! Maintenance team is amazing! anytime I have a request for something, their promptness to have someone come out and provide exceptional service but, if they are not able to come, I love how the communication they provide to make sure I am schedule on the next business day and they stay true to that! Their food trucks every month or so be dope! I love the community, I knew I would love the apartments when I toured them! Thanks 😊

Sharlee Thompson

Aug 20, 2026

Google

Warren was a wonderfully friendly & informative tour guide!

Brennan Murphy

Aug 13, 2026

Google

Warren at the front office is incredible! We happened to be looking in the area and signed up for a self guided tour and when we were having technical problems he fit us in to an in person tour. He was attentive, active in answering questions before they came up, and had great recommendations. He was friendly, professional, and genuine sought to ensure the property would be a good fit.

Sarah Hanerfeld

Aug 13, 2026

Google

I had a great experience with my move-in at Cortland 3131, and Warren and Sam were incredibly helpful throughout the whole process. They were friendly, professional, and always willing to answer my questions and make sure everything went smoothly. The move-in process was much easier and less stressful thanks to their help. I really appreciate their patience and attention to detail. Highly recommend Warren and Sam if you’re looking for someone helpful and reliable at Cortland 3131!

Mark

Aug 13, 2026

Google

The apartment and the service is awesome! Warren helps a lot in checking in and he is always nice to answer all questions!

Yige Wu

Aug 13, 2026

Google

I lived at Cortland 3131 for four years, and it truly felt like home the entire time. The team here took wonderful care of me from day one , responsive, friendly, and genuinely invested in making sure residents were happy. Any time I needed something, they handled it quickly and with a smile. It says a lot when you can call a place home for four years and still be sad to leave. Truly a great team and a great community. Highly recommend Cortland 3131 to anyone looking for a place that actually cares about its residents.

Ana

Aug 1, 2026

Google

Amazing Community! Very quiet and clean! Fabi was very helpful and nice and answered all my questions

Josiah Alexander

Jul 30, 2026

Google

My roommate and I did a scheduled tour with Fabi and she was amazing and very thorough! Everything was very clean and put together.

Hannah McLeod

Jul 30, 2026

Google

Arrived to the Cortland 3131 apartments for a tour with such a warm welcome from both Warren and Angela. The units are great size and very reasonable pricing. Love the amenities as well. (Car Wash, Pool, Gym, etc…) Would definitely recommend someone to stay here if they’re looking for affordable rates.

Sean Opokwu

Jul 17, 2026

Google

The leasing office was very friendly and helpful in ensuring I found the right home! The tour was nice and they were transparent about fees and amenities

Jeffrey Hong

Jul 15, 2026

Google

We moved in here a week ago and so far we really enjoy Cortland 3131! The location is excellent, super convenient to get to places, and is very quiet. The move-in process was smooth. We were greeted by Warren who is always super friendly and helpful. There were two minor issues in the apartment but Sam and his team resolved them expediently (once even on the eve of July 4th).

Vanessa Wong

Jul 8, 2026

Google

We appreciate very much Warren Brownlee assistance gave us at Cortland 3132 He is a very kind and professional person Thanks

Gabriel Campos

Jul 7, 2026

Google

Although I did not sign with this property, Warren was very professional and gave a fantastic tour. He answered all of my questions and made sure to hit important details throughout the tour. If you decide to look into 3131 I recommend touring with Warren.

izzy galysh

Jul 3, 2026

Google

I've lived here for nearly seven years and have always had positive experiences with both the office staff and the maintenance team. When you live in an apartment, knowing your maintenance requests will be handled quickly, professionally and with genuine care makes a huge difference, and that has consistently been my experience living here! During the recent heat wave, my AC stopped cooling properly, and my apartment reached 86°F even though the system was running. The service manager Sam went above and beyond, gladly coming back despite having already gone home for the day, which I really appreciated because I was getting increasingly worried with the rising temperature. He quickly diagnosed the problem and fixed it, and was very kind and communicative the whole time. He told me he thinks about every maintenance request as if it were his own home, and that rang very true from the way he handled everything. At the end of the day, it's employees like Sam who have made living here such a great experience!

Emily Hillhouse

Jul 3, 2026

Google

I want to give special recognition to the new construction/maintenance manager, Sam, and his team. Sam is very considerate, professional, patient, and truly listens to residents’ concerns, even when the issue may be easy for others to overlook. I had a low vibration noise problem that was disturbing my sleep almost every night. Sam took my concern seriously, investigated carefully, explained everything to me patiently, and worked hard to identify the cause. He even scheduled visits and checked with other residents to help narrow down the source of the vibration. Thanks to his effort, we found that the issue was related to a downstairs ceiling fan, and now I am finally able to sleep well again. Sam and his team have also helped me with other issues, such as toilet water leakage, and they have always been responsible, respectful, and professional. I really appreciate their hard work, attention to detail, and willingness to help. The way he approaches his work inspires me to bring the same level of care, respo

Yuxin Wu

Jun 25, 2026

Google

Great experience at Cortland 3131. Warren was extremely helpful, patient, and took the time to answer all of our questions during the tour. The application process was straightforward and moved much faster than expected. The move-in experience was smooth and hassle-free. Overall, a very positive experience from start to finish.

Dingyi Zhang

Jun 5, 2026

Google

I was unable to view the units I was interested in in person due to living out of state, but Warren was able to help me out with a video tour. He was very friendly and knowledgeable and I recommend giving this place a look!

Anthony Wizner

May 21, 2026

Google

Not a review of the living aspect or complex as I’m not moved in yet. But I definitely wanted to leave a review for Michelle in the leasing office. She answered all my questions and helped me to locate the apartment I wanted to be in within the cortland branch. I wish everyone was as patient and had the customer service skills as her. Thanks Michelle!

Allan Villanueva

May 21, 2026

Google

Warren showed me around the property, provided me with leasing options suitable to my expectations and patiently answered my questions. Thank you!

Adwait Chabukswar

May 21, 2026

Google

Moved in Friday. Been a great experience overall. Better than every other place I toured. Nice safe location, conveniently located near everything, good price. Google reviews helped a lot. Couldn’t be more satisfied with my decision.

Guapo Pete

Apr 20, 2026

Google

Warren B. was a huge help on our tour today. I had a self guided tour scheduled but he offered to show us around anyways. He gave us the inside scoop and was able to answer all the questions we had.

Nicholas Nilsson

Apr 18, 2026

Google

*Only toured, I do not live here!* Warren at the leasing office was very friendly and helpful when touring the apartment floor plans. We saw a Woodruff (2 bed) and Oakland (1 bed) and he explained the differences between the floor plans and what was included in the base rent. He was also happy to answer all of our questions and point us in the direction of the answers if he didn’t have the information available.

Katie

Apr 18, 2026

Google

Warren is amazing! Very knowledgeable and kind. I never felt rushed, and he is very personable, I highly recommended him for a tour!

Samantha Sánchez

Apr 11, 2026

Google

I really enjoy living at Cortland 3131 for many reasons. 1) It is conveniently located with many grocery stores and restaurants nearby. Additionally, it is close to Emory University/Hospital (15 minute or less drive during rush hour) and right off the major highways. 2) The complex is clean and quiet. 3) The maintenance team is top notch usually getting to even non-emergency requests within 24 hours (when my dryer went out they replaced it same day). 4) The rent price is good for the area and for the amenities included (the car wash station is very nice). Great spot for students and career focused individuals!

Sonludus3

Oct 23, 2025

Google

I had the pleasure of living at Cortland for 4-5 years. The environment is always clean, the neighbors are great, and I have never had a bad experience with the leasing office. Cortland looks to make improvements to their apartment and looks to add different amenities as well. Whenever there is a problem, maintenance is very quick to handle things. The only issue I ever had with Cortland was more out of their control. Cortland had a parking company service that would fine you for any minor infraction. Within nine months I paid about $600 in parking tickets. (That parking company is being sued). Other than that, I had no other issues there. For anyone who is looking to move into Cortland, I highly suggest it because they do it right. They do provide good service and they look to actually help you as soon as possible. The leasing office is very easy to get along with and they never do any bad business practices. Now that I am in my new apartment, I very much appreciate and miss many of the benefits that Cortlan

Brandon Pacheco

Jun 20, 2025

Google

Bre was very helpful and informative during the tour of the property!

Don Matney

Apr 22, 2025

Google

My experience so far has been amazing!! I first met with Mikya for a tour and signed my lease with her!! She was incredible, so nice, and answered any questions I had. She was honest and very knowledgeable and even reached out move-in day because she wasn’t going to be on site but congratulated me and gave me her contact info if needed!! Even when I called for other things along the move in process and spoke to other people everyone was so kind and always made sure I hung up with my questions answered!

Mackenzie Nix

Mar 29, 2025

Google

Great location and best customer service. Bre and other girls definitely care about the residents. The tour was amazing and super helpful to see the apartment I would be living. The maintenance is super quick to respond and they even replaced the A/C for me so I can sleep better🥹. Definitely consider this apartment complex! They do care!

Han Berdiyev

Mar 28, 2025

Google

The tour was great and was lead by Bre and she was very nice and super informative. Nice community in a great location.

Shalawn Valinece

Mar 21, 2025

Google

I had a chance to visit 3131 Courtland and Viridian. Both properties are well built and nicely maintained. Bre gave us all the information and patiently answered our questions! Thank you for helping us to make a decision that meets our community needs and our financial goals. Will gladly refer our friends your way!

Kimberly Washington

Mar 17, 2025

Google

Had the pleasure of visiting the apartments at 3131 Cortland last week. Bree was SO helpful! We were torn between this and another property, the friendly customer service, and Bree’s knowledge of the area helped us make the RIGHT choice. We get our keys next week.

Kimberly Pilot-Tubbs

Mar 14, 2025

Google

Bre is a super great tour guide! Very nice and knowledgeable.

Veronica Mills

Feb 27, 2025

Google

Visited the property recently and spoke to Matt the maintenance guy while the leasing agent stepped away for a minute. He was very knowledgeable about the property and showed me around.

Fredrick Keith

Dec 10, 2024

Google