Really nice place to live, very pleasant environment. Management team is very courteous. Numerous areas to shop and eat close by. Really enjoy free gym membership. Walking and bike paths are very easily accessible.
Verified Resident 676797
Aug 10, 2019
Brooksedge Apartments Is a Wonderful Place To Live....Ive Been Here Sixteen Years And I Still Live It!!! Maintenance Is Amazing!!! The whole staff is caring and I wouldnt want to live anywhere else...Im almost 60 and I consider this my home for good...
Verified Resident 676794
Aug 10, 2019
I have lived at Brooksedge for 9 months now and it has been wonderful. The management team is a breathe of fresh air. Carolyn and Melissa handle all issues promptly and it only takes ONE phone call/office visit! All of my issues have been handled with quickness and care. They are constantly communicating with residence about all issues from resident events, office closings and even weather warnings and tips! All of my maintenance requests have been handled same day and I immediately receive an email when it is officially completed. Once, I came home to the smell of bleach because I had a leak at my sink and maintaince was nice enough to scrub the area clean for me afterwards. Caleb and the rest of the guys are terrific. My AC unit went out a few weeks back and they immediately dropped off a window unit while they ordered me a new AC unit. Caleb called me everyday to update me about what was going on. I just love the communication here. I moved here with a lot of anxiety from a horrific experience from my previous apartment but Brooksedge has been a completely opposite experience thus far. I would recommend it to anyone. I am so grateful to call Brooksedge my home. On top of everything else, we have amazing amenities including a washer and dryer (literally a life saver,) 1 1/2 bathroom, valet trash, and on-site dog park. I mean, it’s honestly amazing. With that being said, with all apartments, since it is a shared space, there will be cons but here you have a management team who really cares so it basically cancels it out for me. Would highly recommend Brooksedge or renting from any Cortland property.
Jul 30, 2019
Brooksedge by Cortland has been amazing! I am moving from out of town and Melissa along with the other leasing staff has made this stressful process so much easier. They have been very friendly, helpful and accommodating! So much so, that I am beyond excited for my upcoming move-in. I can't wait to call this place home !
Jun 5, 2019
Its been a great experience since day one. The staff are very friendly and supportive . Maintenance are on call. Its a quiet neighborhood and every one are so nice to one another. Its a great community and I have been recommending everyone to this place since my first day of move in
Verified Resident 644718
May 26, 2019
To sum up... Well-kept. From personal experience receive immediate feedback with quick responses for any and everything. Maintenance does what they're SUPPOSE to do. Just the overall place you want to be.
Verified Resident 643404
May 22, 2019
I've lived at Brooksedge for 4 years and it keeps getting better. Maintenance is awesome! I love the apartment floorplan and my oversized bathroom is amazing. The upgrades really make a nice difference. Carolyn and Melissa are friendly and knowledgeable. Did I mention that the floorplan is amazing?! Prospective renters not will not be disappointed.
May 17, 2019
My time at Brooksedge has been amazing! The managers, Carol and Melissa, are extremely professional and super sweet. Whenever I have called with any concerns, my needs are met in a prompt to manner. The service guys are excellent! They are very thorough and prompt themselves! I would definitely recommend Brooksedge to anyone.
Apr 26, 2019
Staff is very friendly and quick to help and meet my request. I love the well-kept landscaping and the red roses. The trash valet service is a plus.
Apr 18, 2019
Brooksedge by Cortland has been nothing but wonderful for my boyfriend and I's first place together. As we needed to move in ASAP, Melissa and team worked around the clock for us. We did have some issues along the way, not involving Cortland, and they were always there to come up with solutions. One example of how awesome the team at Brooksedge is, I had an Amazon package say it had been delivered but I never received it. I emailed Melissa and she was ON IT. She tried coming up with all of these solutions and even called me the next day to check back and see if I had called Amazon and figured everything out yet. We have had such a wonderful experience with the team at Brooksedge. They work very hard and it shows. I love walking my dog down to the office for a visit and he loves the treats! Melissa is very personable and acts as if I have know her my whole life! On another note, the apartment is adorable and very spacious for my boyfriend and I and our German Shepard. We love coming HOME. Thanks to the team at Brooksedge for an awesome first home experience!
Mar 21, 2019