Contributions at Cortland
Jenny provides strategic leadership for Cortland’s centers of excellence, focusing on prospect lead nurturing, lease application screening, and resident services. Drawing from her experience as a customer success and continuous improvement leader, Jenny plays a pivotal role in optimizing service delivery, enhancing operational efficiencies, and improving the prospect and resident experience.
Experience + Education
- Vice President, Customer Experience Strategic Initiatives, Corpay
- Senior Vice President, Customer Success, Nitrogen Wealth
- Vice President, Client Services, Medfusion
- Vice President, Client Care, Principled Technologies
- BA, Sociology, Meredith College
