The Cortland Experience with Mike Gomes and Brian Ericson

How do we define "experience" in the apartment industry? How does Cortland go beyond brick and mortar to create living experiences residents love? Mike Gomes, our Chief Experience Officer, and Brian Ericson, our Vice President of Marketing Insights and Technology discussed how the concept of experience in multifamily has changed over the last two decades and the changes Cortland has made - and hopes to make in future - to elevate resident experiences in our communities.