Live Easy, Guaranteed.

Our Live Easy Guarantees are just that – three key ways we’ll help you make life easier when it comes to taking care of maintenance issues, loving where you live, or moving to another Cortland community.

48-hour Service Completion Guarantee

Our 48-Hour Service Completion Guarantee

At Cortland, we understand that maintenance issues can pop up anytime – not just during office hours. That’s why we offer a service guarantee that ensures you’re taken care of – anytime.

Our promise is simple: if we don’t resolve your routine service request within 48 hours, seven days a week, you will live rent-free until we fix the issue.

48-hour Service Completion Guarantee
Move-In Satisfaction

Our 45-Day Move-In Satisfaction Guarantee

When you join one of our communities, we’re so convinced you’ll love your new home that we offer a 45-day move-in satisfaction guarantee that lets you move out, without a penalty.

Move-In Satisfaction
Community Relocation

Our Community Relocation Guarantee

Get a great job opportunity in a new city? Need to move closer to family? Whatever the reason, we’d love for you to find your next home at another Cortland community.

If you need to move before your lease is over – and you move to a Cortland community – we’ll gladly waive all fees associated with ending your lease early and transferring to a new community. We’ll also refund your security deposit (and pet deposit, if applicable).*

Community Relocation

† Cortland reserves the right to modify or cancel any of these guarantees at any time.