I just moved here less than a week ago. Filled out the move in maintenance sheet. Troy came 2 days later but only because I was busy. He had planned to come the day after I made the request to fix. He was very persistent in making sure it got done and he was very professional. I live alone and had a lot of boxes to get rid of. He took them to the recycle for me and I’m very appreciative. So far 5 stars!
Jul 29, 2021
I just moved to Cortland a week ago, I love the property and the amenities here and Hikmat-Al-Chami and Connie Murcio were very helpful through out the leasing process. Had few minor issues with in the apartment which were addressed in a day.
Jun 30, 2021
Hikmat Al-Chami and Tarek specifically...... Two of the most patient and kind people to know. They are BEYOND helpful and are ALWAYS available. They are ALWAYS ON IT!!!!! God bless you guys . Your efforts does not Go unnoticed.
Jun 16, 2021
Karessa was an amazing help and was very considered of me and my friends best interest and helped us in every way possible. She needs a raise because she’s one of the best workers there! Never have I had customer experience like hers with apartment complex!
Jun 7, 2021
I've been living here for 3yrs these hallways never stayed so clean. You have a good housekeeper I believe she told me her name was Keba please keep her on the team. She does a great job. The building is really looking better.
Oct 15, 2020
I live in building 17 the housekeeper Arkeba really does an awesome job!! We are very please with the upkeep of our building now. Thanks job well done she rock!!!
Sep 24, 2020
I would like to take time to shout the New Housekeeper Arkeba.She does a Great Job! I have seen a change in the cleanliness of these hallways and they really smell great the staircase even look cleaner. Thanks alot well over due.
Sep 16, 2020
There is a women who works for the company who cleans the hallways. Amazing job she does. We appreciate her. Thank you!
Sep 15, 2020
I still haven't moved in I just got approved today ! (Will be moving in on Monday and applied yesterday which was Thursday ! extremely quick). I did want to leave a review for Connie! She was super amazing, super helpful, & you can tell she is a hardworking woman! Connie helped me since day one and got my request done super fast! This is a good sign❤️ Connie, thank you again for your help you really are my savior!!
Aug 28, 2020
University Center Cortland has been an excellent place to live as both a full time student and full time employee (employed elsewhere). Though there have been occasional issues that arise inherent to any apartment community, the staff stands out to remedy problems and make this community great. First, Emmett, one of the maintenance supervisors goes above and beyond to provide excellent service. Just yesterday I informed him of some light bulbs needing to be changed. Before I returned home from work, the bulbs were changed and he also changed my air filter since he noticed I needed a new one! This kind of service goes above and beyond, and it is clear Emmett is extremely knowledgeable, hardworking, and holds excellent service to the utmost value. Jennifer Harrington, the property manager, also has shown dedication to resident support and service. The first week she started here, she worked diligently to remedy a serious billing issue incurred on behalf of the water company. She remained in close communication
Mar 3, 2020