Chandler was excellent, kind and professional she helped me with the move transition from beginning to end and took care of all my questions and concerns without any hesitation. The apartment was perfect and everything was ready on moving day.
Oct 27, 2020
My experience, as a high maintenance, tenant was very good. Tiffany Brantley answered my 101 questions which allowed me to feel confident in my decision to sign the lease. The maintenance team that came in to fix any items throughout my stay were always professional and got the job done in a timely manner. Since covid they have been great about masks and social distancing as well. There were three people who helped me, but Brian and Eric are the names I remember. My close out was very smooth as well. Chandler Cooper was very communicative and was able to help with everything I needed. I am just waiting on the final inspection so I can get my deposit back. To the team as a whole, I like the new platform and the nice touches to make things "community" oriented. My qualms were all minor things I would have changed about the apartment itself. Overall, I had a great experience.
Oct 25, 2020
Even though I decided to live somewhere else, I still want to leave a review. I started looking at apartments at Aster by Cortland somewhere in July. Chandler was the one I first talked to and from then until now, she has been super helpful. She always have her customers in mind and looking out for them. She would send quotes to me every now and then offering me lots of moving opinions. She is great!
Oct 21, 2020
I have been working with Chandler at the Dallas location on securing my next apartment home. My experience with her from day has been Awesome. She is Extremely pleasant, patient and everything she is always willing to answer my questions and even encourages me to ask questions. She is very professional and very friendly and courteous. Most of al, Chandler has gone above and beyond to ensure my needs have been met and I’m not even a resident yet. Thanks Chandler!
Ian St John
Oct 17, 2020
I've been living at the Aster for about a month now and it's fantastic! Tiffany Brantley has been incredibly helpful throughout the entire process and has gone above and beyond to make sure my application and move-in process went smoothly, and that my actual living situation is comfortable. The maintenance team is stellar and friendly; since moving in they've taken care of a few issues (including an ominous wasp's nest and annoying smoke detectors) quickly and professionally. The neighbors are friendly as well; I am a professional musician and am obviously working exclusively from home these days, but everyone has been very welcoming and receptive to my practicing at home (within quiet hours of course). You're also nearby to tons of amazing food and drink, and many convenient grocery stores (WinCo, Trader Joe's in Plano, H-Mart). 10/10 recommend The Aster and its staff. Thank you!!
Sep 21, 2020
I love it! It’s so nice! Staff is super professional! Tamera is your girl, she was very helpful throughout the whole process of me moving. Staff on few concerns I had were very helpful too and super responsive.
Sep 8, 2020
Great apartments. Newer build, and recently renovated. I very much enjoy living here. Covered parking is included in rent which I love. The pool area is nice and all the other amenities are very nice. Great location and quiet area. I have my own little yard which is really cool. In unit laundry is available which again I love.
Sep 2, 2020
I just moved in on Saturday, and everything has been a wonderful experience! Tiffany is so amazing & has helped me with everything from touring, applying, explaining everything and explaining where things are!! I’m so happy I chose to live here! 10/10 recommend these apartments!
Aug 3, 2020
I just recently moved in and I couldn't be happier! The apartment is in great condition and is very affordable. The leasing staff, Tamara in particular, was extremely enthusiastic, friendly, and helpful through the whole process in spite of the COVID crisis!
Jul 31, 2020
I recently had a walk thru with Tamara virtually due to Covid -19. I thought it would be horrible. I was totally wrong. Tamara made the experience exciting and very welcoming. I was ready to sign the lease by the end, and not only because of the awesome accommodations, but the delightful service she gave. If I could give her more than five stars I would. Great job team!
May 27, 2020