Just an update, we are beyond happy here and during this difficult few months the staff has been incredibly helpful and still provided excellent service. Thank you all for everything and you are all appreciated! New resident and after horrible last rental experience I am beyond happy to finally feel I have a comfortable safe great community to call home. I am beyond impressed at level of service , communication, professionalism of the staff especially Clarissa! Thank you all for everything.
May 26, 2020
Oh my goodness, what service, first of all, I just reported my kitchen’s light fixture out and within minutes, Jacob was knocking at my door! Replacing the bulbs wouldn’t work, he went above and beyond to find the broken part, today, not tomorrow, he didn’t put me off and now I’m good to go. I had picked up an A/C filter to replace on my own, he noticed I was given the wrong size by the office staff and he exchanged it for me, woo hoo! Forget killing two birds with one stone, I got the bulb replaced in my entry as well, talk about service! I love the maintenance team here, Jacob was very friendly, knowledgeable and professional! The maintenance team are always on it, you can’t go wrong when anything breaks at Stoneleigh at Bear Creek, my home sweet home!
May 15, 2020
I Love Living in this community. I’ve been apart of this community over 10 years. Management and the staff are friendly and if I have any service issues they fix them immediately.
Apr 30, 2020
Stoneleigh Apartments is a great complex to live in. They have well staffed management and maintenance workers who are professional and efficient in their service. The property is new and well kept. The amenities are great and well maintained. Location is great cause your close to the airport and your between Dallas and Forth Worth. The commute is reasonable around the area. If you're interested, you should check out the apartment complex. I definitely recommend!
Apr 30, 2020
Let me tell you about Jacob!!!! He works as a Maintenance man at Stoneleigh!!! He goes above and beyond for the residents! He is very professional, kind, and knows his stuff. He’s SUPER awesome!!!! Jacob, thank you for fixing my dishwasher and garbage disposal. You are AWESOME!! Harley, thank you for being a total sweetheart every time I call. You ROCK TOO!!!!!
Feb 21, 2020
I just want to thank Lisa and Craig and her staff for the taco truck and beers. There were over 75 people, it's great to get to know some of my neighbors. I really hope we can do more of these! Love Cortland, the company is the reason why we live here!
Jan 27, 2020
Craig and Clarissa are great they deserve a salary raise and have AMAZING customer service, THEY ARE GREAT EMPLOYEES! They were able to help me even move my furniture!
Jan 25, 2020
I think the office staff goes above and beyond for their residents.
Dec 26, 2019
The only reason my dog is alive today is thanks to a Stoneleigh staff member Eric Stich (I hope I spelled that correctly). My dog was choking to death on a piece of cheese (yes cheese, we still don’t know how) and had been without air for several minutes and had been out cold for at least a minute, probably more. I was about to rush her to a nearby emergency vet when I saw a man on a utility cart driving past, I weighed my options and decided that the chances of someone in the complex being able to help were higher than the chances of my dog surviving the long trip to the emergency vet, so I flagged the man on the cart down, hollering all the while. Thankfully Eric heard my cries for help and came out to investigate, he arrived just after I had managed to dislodge the cheese from my dogs throat, and began to perform what appeared to be CPR on the dog which was still not breathing and unresponsive. Slowly, Eric was able to bring the dog back from the brink of death. Thank you Eric and the rest of the staff at the Stoneleigh from the bottom of our hearts! Darcy would not be alive and wagging today without you!
Dec 24, 2019
This is the second time I have lived at Stoneleigh at Bear Creek, and they are the BEST apartments I have ever lived in!!! The management and staff are hands-down amazing. I have always felt safe, never had any problems and the property is always in pristine condition!! I cannot recommend this property enough! Thank you Stoneleigh for making my home feel like home!!
Nov 25, 2019