Alex in Maintenance has always been kind, courteous and understanding of our maintenance issues. He does everything possible to get the job done.
Feb 14, 2020
Suzy Meyer of Click Pack Move helped us find Sardis Place at Matthews when we were planning a move from New Hampshire to North Carolina. We moved here in 2017, sight unseen, and love it! Our kitchen was completely redone before we moved in, featuring granite counters and ceiling-high cabinets. Our apartment has a fireplace, a refrigerator with a temperature alarm, a new stove, and a washer and dryer just off the kitchen. Complex amenities include two pools, a volleyball area, picnic tables, charcoal grills, gas grills, and a fitness center. Community activities are scheduled from time to time with food brought in by local restaurants or food trucks. Package deliveries are secure and can be picked up either at the office or in secure lockers. The grounds are well kept. The community provides valet trash removal service 5 days each week, and pest removal can be scheduled with a quick phone call or online request. Maintenance requests are completed within 24 hours, sooner for emergencies. The layout of our apartment suits us perfectly, and we enjoy the added perk of a patio area just outside our living room. Our neighbors are friendly, and the area is quiet. We are located just inside the city limits of Charlotte, right off of I-74, but the complex is beautiful and feels like we are separate from the city. The best part about Sardis Place is the staff. Everyone - the manager, the leasing agents, the bookkeeper, and the maintenance staff - is professional, courteous, and friendly. Sardis Place at Matthews provides everything we could ever wanted in an apartment community and more.
Jan 9, 2020
I love living at Sardis Place! The office and maintenance staff are extremely helpful! I had a terrible moving company and the office and maintenance made the transition much easier. They are very responsive whenever I have an issue. They were even proactive when they noticed my water bill was higher than normal. Thank you all!!
Dec 23, 2019
I appreciate the staff here at Sardis Place. Maintenance always takes care of any problem I may have. The pool area is always clean and suitable for my 5 year old. Office staff is kind and professional. I never see trash outside on our property.
Keisha Palmer Nugent
Dec 22, 2019
My experience at Sardis its been amazing, our apartment is beautiful exactly how it looks in the pictures , maintenance is fast and efficient. Tarek is always there when you have any questions , he is always there to help you. I love it here! Don’t trust the bad reviews!
Nov 12, 2019
Beautiful community.. The staff goes above and beyond!
Oct 8, 2019
A good nice place to start a home has enough of people here, that if you have a need for help, questions or some kind of services there should be someone who would be able and willing to help you out in your situation no matter what the problem may be or check at the office, they are willing to help. If they can't, maybe they can send you in the right direction for help.
Verified Resident 701543
Oct 1, 2019
At my community I am comfortable. My children are comfortable. I was looking at this apartment complex for a year before I came to visit the inside. The staff is kind and takes good care of the community.
Verified Resident 699682
Sep 26, 2019
I'm taking the opportunity to say Many Thanks to Chris for fixing my air conditioning & stopping a water leak. Although it was close to the end of his working day, he took the time to make sure everything was working correctly. Now I have an air conditioner that works beautifully! Thanks Chris!
May 22, 2019
Its being a great experience living here. I like the way everythi g looks and the services, i would totally recommend it to anyone. Thanks fpr keeping everything clean and beautiful and staff is awesome.
Verified Resident 640247
May 14, 2019