Great property overall. Nice amenities. Responsive service.
Jan 20, 2021
So far so good Chloe is the nicest person you can deal with she’s very professional and helpfully. The apartments here are super nice and clean.
Jan 14, 2021
Preserve has a great location in San Antonio and the management is great as well!
Jan 12, 2021
We have been so happy at Cortland for the past year and a half! The community feel is special and truly makes us feel like we are all connected. We love the kindness, professionalism, and promptness of communication shown by both the front office staff and the maintenance staff. They have gone above and beyond in making the community feel safe and taken care of with their COVID-19 precautions and communications. We really could not recommend The Preserve at Fredricksburg apartments and community enough!
Oct 31, 2020
Well, it has been over 9 years living here at the The Preserve and I must say things keep getting better!! The front office staff is absolutely amazing, the maintenance staff is absolutely amazing. Turn around time for a maintenance request is usually 24 hours and no more than 48 hours. If an emergency, then the maintenance is taken care of right away!! The pool this year has been the best maintained I've ever seen!!! The grounds continue to be beautiful. I love my morning walks around the community where everyone is very friendly. The professionalism of the entire staff is outstanding. Residents are always treated with respect and care. I think this is the best place to live if you are going to rent here in San Antonio! The Preserve in a wonderful place to reside. It is beautifully maintained and extremely well-managed.
Sep 10, 2020
We have worked with Preserve on Fredericksburg for our corporate apartments for many years and they are by far the best! Their response time to email communication is within minutes. Maintenance response time is amazing. The staff is always so professional and courteous and they really care about their residents' comfort and happiness. We look forward to leasing more apartments with Preserve on Fredericksburg for many years to come.
Sep 10, 2020
The Preserve on Fredericksburg is a beautiful and wonderful place to live. The office Staff WOW!!! Amazing Team !!! cant say enough about Cindy and her Team they work very hard to go out of there way for everyone who lives here.. Property is GORGEOUS and the pool Wow!! Its like a Vacation when im out there. Great place to Live... Tim Beck
Sep 10, 2020
Cindy and her staff are very professional and friendly, and they always respond quickly. The grounds also look amazing as well. I would definitely recommend these apartments.
Sep 10, 2020
We moved into the apartment complex in 2018 and we did not expect the type of service and hospitality we did the day after signing. Our apt was the two bedroom with a garage which had wood floors. The only carpet was located on the stairs which led to the kitchen.These aren't your typical apartments. These were more like town-homes since they are not stacked directly over another apartment. The community was very friendly and was pretty clean for the most part. I must say the workout room was one of the best I had seen in any apartment complex and the staff was pretty good about keeping the gym clean. The walking trail was great and the dog parks were pretty good. I do wish they would've had lights at the dog park, but I'm sure that's something they'll add. The staff was very friendly and always made us feel at home. Whenever we needed service, they responded in a timely manner. If we had to move into a apartment again, it would definitely be this place. The location made it perfect. If you're looking for a n
Aug 31, 2020
We love living at the Preserve! Such a beautiful community and very dog friendly. Whenever we have an issue the people at the front office and the maintenance men are quick to fix it!
Aug 22, 2020