Featured Reviews

I have been extremely happy with the Cortland@Watterscreek appartment, . The property is very clean, well-organized, & have beautiful land for us to enjoy for our daily walks with dogs. Any time I raised work order or a need the staff is quick to put in the work orders or help with my request. Maintenance keeper are very good at their job and do it with a smile. Office staff is incredible.

Mohit sharma

Nov 30, 2022

Google

Maintenance team is 10/10 here!

Alexandra Brown

Nov 18, 2022

Google

Love the community ❤️ it has great amenities and grounds are kept up beautifully. Office staff is amazing and very informational. I would definitely recommend living here.

Cassandra Garrett

Nov 17, 2022

Google

I had a great experience speaking with the leasing office team, they were informative and professional. The community has plenty of ammenities and the landscaping is very well groomed. I look forward to moving into Watters Creek in near future.

Danielle Bribiesca

Nov 16, 2022

Google

Francine and the staff here is amazing. The maintenance team is always helpful and tries to always make things easier if there are issues. Would highly recommend staying here! If there were 6 stars I would have selected that.

Chase Kelly

Nov 15, 2022

Google

The staff is so amazing! They really make you feel like you are a part of a community.

Nghia Duong

Nov 15, 2022

Google

Just had the nicest conversation with Francine. Such a pleasure to have an interaction with someine with such high value for her tenants. Watters Creek is at the top of my new home list now!

Jennifer Bennett

Nov 15, 2022

Google

This place is AMAZING. I have never had an apartment complex help so much. Everytime I call, they answer immediately and provide a solution.

El Diem

Sep 26, 2022

Google

I love Cortland watters . I truly miss the old staff .- Natalie Nicole etc . The new management is awesome too and kind just wish communication was better ! I moved pre pandemic. As a journalist and someone in the healthcare industry I wanted to make sure I was in the center of Allen and 75 . Young families , singles very diverse ! The cost of living is extremely higher when i first move due to the market rate. But that’s everywhere ! -

miya Brown

Sep 13, 2022

Google

I have lived here over 3 years. The apartments are really nice and the staff is good too. This is the best location in Allen because everything is close.

J F

Aug 28, 2022

Google

I only did a tour at this property but I walked out feeling like I needed to move here just so Seth could be my "buddy in the leasing office". He is full of sunshine, informative, kind but direct (I really appreciate that!), and accommodating. I am scoring with a 4 because there were external building "deteriorations", for lack of a better word. I'm not sure if they were in the process of repairing or not but that is why I knocked off a point.

TENAYA JOHNSON

Aug 28, 2022

Google

I only did a tour at this property but I walked out feeling like I needed to move here just so Seth could be my "buddy in the leasing office". He is full of sunshine, informative, kind but direct (I really appreciate that!), and accommodating. I am scoring with a 4 because there were external building "deteriorations", for lack of a better word. I'm not sure if they were in the process of repairing or not but that is why I knocked off a point.

CHURCH GIRL

Aug 28, 2022

Google

A week back, I moved here. So far, my experience has been great. Seth and Eden did a splendid job making my move very smooth.

Sree Kanth

Aug 20, 2022

Google

Still one of the best place to live in North Texas. Wouldn't trade it for anywhere else barring a significant decline in service.

Aug 9, 2022

Apartments.com

Great Maintenance! Amazing service! Beautiful apartments. The management are really nice and amazing.

Jehad Adwan

Jul 23, 2022

Google

Great apartment complex, pool area is awesome, workout facilities are also great, maintenance staff are very helpful and efficient, grounds are well kept. Good mix of millennial and young families, residents are very friendly, walking distance to shops, Centrally Located, plenty to do in the area. A little bit pricey but adequate due to additional amenities. Seems to be the norm in the newer places.

James Quick

Jul 2, 2022

Google

Love my place Very secure Quite and friendly neighbors Staff so nice Its just getting so expansive🥲

Alejandro Mata

May 29, 2022

Google

I'm starting my contract now. The one who took care of my case was Seth and he is excellent, very helpful and patient. If my stay here is the same as Seth's service it will certainly be excellent.

Gustavo Iac

Mar 21, 2022

Google

I walked in and was attended to immediately by Seth. He was very kind and helpful. Looks to be a very beautiful facility. I will not quickly forgot my experience here.

Kenneth R Jurek Jr

Mar 21, 2022

Google

I don't live here YET but want to. Haley, Nicole & former Natalie are AWESOME! Congrats Natalie...you are missed! I can't say enough good things about this place or the leasing agents & I'm not even here yet---their professionalism, knowledge of property, patience, super email/call/text responsiveness, generosity & compassion shines bright like a diamond lol but seriously true! Keep up the great work gals!

P Rodriguez

Feb 26, 2022

Google

Beautiful apartments 💮

María Rosales

Jan 27, 2022

Google

The best experience I’ve ever had with any leasing agencies. I really appreciate everything this apartment done for us. And the staffs are always there to help. Special thanks to my leasing manager Natalie. She helped us throughout the 1 year experience from the beginning to the end. Apart from the great staff, this apartment has great facility including gym, swimming pool and I never have seen a roach here. Definitely recommend to everyone who’s looking for an apartment in Allen/Plano area.

Cecilia Z

Jan 12, 2022

Google

Great management team and amenities.

Alex Zhang

Nov 16, 2021

Google

I came to Texas in September of 2020 in search of an apartment after more than 30 years of home ownership. I conducted an extensive search online then I visited 13 properties in Austin, Frisco, and Allen. I chose Vera Watters Creek because it appeared to be well maintained, it was centrally located and the staff were professional, courteous and friendly. I am happy to say that my first impressions were correct and i have had no regrets about choosing Watters Creek. The staff pays attention to detail. Natalie places my service requests on her calendar and sends me reminders. Natalie and Nicole have assisted me with package delivery issues and they make every effort to accommodate my other needs. The maintenance staff (Julio and Moe) are also exceptional in their service and care of the property. My service requests are completed promptly and professionally. I moved in on April 29, 2020 and I plan to live here indefinitely barring any decline in Watters Creek’s staff ability to meet my expectations. Benilda, Te

Bn Shaheed

Nov 1, 2021

Google

Best support thus far in my experience, from the minute I walked in, to addressing questions and any concerns I had. Haley has been without a doubt the greatest leasing agent I have worked with in my six years of moving around. She has been incredibly diligent in managing anything I send her way. Great work y'all!

Austin Karpinski

Oct 28, 2021

Google

While we are still looking, these apartments are at the top of our list. Haley helped us and made the experience very fun, unlike other places we have encountered. Haley’s upbeat personality made it so fun! Anyone looking for an apartment needs to ask for Her, she is very professional but also makes you feel relaxed. She is great at her job!

Joshua Lopez

Oct 28, 2021

Google

Haley is great, and very professional. She is helpful and answered all of my questions as I am relocating from Georgia to Texas. The property looks safe and amazing, can’t wait to make this place my new home!

Alicia Paula Da Costa

Oct 27, 2021

Google

Haley was a great help and she went above and beyond! I’m so glad I was able to have her help. She made me feel so welcome!

julia marie

Oct 27, 2021

Google

Customer service is important to me, and Haley has great customer service skills. I sign a lease not only for the environment and apartment ambiance, but because of good leasing staff experiences. Five stars for Haley and Cortland Watters Creek.

Rose Marie Carranza

Oct 27, 2021

Google

Haley was so nice and professional, she was such great help. And the neighborhood was so beautiful.

Haven Scott

Oct 27, 2021

Google

Wow, this place blew my mind. It’s one of those places where even the staff are a highlight. The woman who helped, Hayley, us was great. Really can’t recommend enough.

Koko R.

Oct 27, 2021

Google

I enjoy living here at Cortland Watters Creek. I have been here 9 months now and the staff is great with any concerns you have and willing to resolve issues in a timely manner. The amenities are awesome. Nicole & Natalie are great keep up with the great work you are doing to make the experience here at Cortland Watters Creek a great experience! & special thanks to you Nicole☺️

Tammy Wooden

Oct 27, 2021

Google

Haley was fantastic, very helpful, took care of everything quickly!

Clayton Minnick

Oct 27, 2021

Google

I have lived here over a year now and love it! My boyfriend and I plan on renewing our lease for the following year!! Whenever there has been an issue, Natalie, Nicole, and/or Haley have always helped make the situation right! There are a vast spread of amenities in this community! Our dog also loves the amenities that are laid out for him! Best apartment we have lived in and the staff are friendly and care about you! 100/10 recommend!!!

Paige Stachniak

Oct 27, 2021

Google

Haley

Rezwan Mones

Oct 27, 2021

Google

Super clean and friendly the employee Haley was helpful in providing information about the complex

Eliezer Lopez

Oct 27, 2021

Google

I had an amazing experience with Haley! She was very informative and kind.

Victoria McNary

Oct 27, 2021

Google

Absolutely beautiful complex! Haley was amazing and so informative. She was so sweet and made everything so easy!

Jasmine orta

Oct 27, 2021

Google

Haley was the biggest helper I could’ve asked for! She made the experience so easy. She was very thoughtful, kind, and answered Every question I had! Great place!!

T Alvisa

Oct 27, 2021

Google

I have lived here since March 2021 and I absolutely love it. Everyone is friendly, my apartment is beautiful and the office/maintenance team is the best I've ever had. Natalie and her staff are always welcoming and quick to respond to any maintenance request or emails. It's in the best location too. Definitely deserves more than 5 Stars!!!

Jalinda Turley

Oct 27, 2021

Google

Staff here is unbelievably helpful, Haley was wonderful and treated me with so much more respect than I would’ve got anywhere else.

Pauncho M

Oct 27, 2021

Google

I moved here this summer and have been blown away with the hospitality of the front office staff, the cleanliness of the facility and the overall family atmosphere. The staff is very responsive to requests and have gone above and beyond to ensure this place feels like home. I highly recommend making this apartment your home!

Kayla Parker

Oct 27, 2021

Google

I would give more the 5* to my move in.. The staff in the office Nicole and Natalie was extremely professional and helpful and they make my movein very seamless. The apt was clean and neat i am truly happy to moved to this unit . Moe was very digitally beyond and the unit just looks new Ash edan

af edan

Aug 31, 2021

Google

Natali is an amazing professional, she went all the way out to help me lease this unit over the Internet. For my relocation from out of state out of state to Texas, Natali understood my requirements, needs, and desires for a unit and location, I highly recommend her if you are looking to move to this complex. The Cortana Lofts and apartments are spacious with good facilities, a nice and cool place to call home.

Johnny Trujillo

Jun 27, 2021

Google

Beautiful place with lots of amenities, and a good neighborhood as well. Wonderful team, especially Haley. Very professional and friendly, and made me feel right at home!

Charlotte Rojo

Jun 25, 2021

Google

Haley was great help, she answered all my questions kindly and was super friendly.

natalie aranda

Jun 25, 2021

Google

I have had a very positive experience with Cortland Watters Creek and their staff. I worked with Haley and she was very patient and responsive with the many questions I had!

Brinley B

Jun 25, 2021

Google

Amazing property! Haley made the experience so much easier. Definitely recommend!!!

Parker Marley

Jun 25, 2021

Google

Haley is amazing! She has really helped me have a positive experience. She is just so kind and caring!

Anthony Alviso

Jun 25, 2021

Google

Enjoyable experience navigating the complex with Haley providing very kind assistance! Overall great!!

Jonathan Egbuji

Jun 25, 2021

Google

Haley is always great help, she’s very professional and overall a pleasant person to be connected with.

Frank Martinez

Jun 25, 2021

Google

The Management is really supportive, understanding and act patiently. They respond as soon as possible with the appropriate information. They help in keeping this a safe, clean community.

Verified R.

Jun 14, 2021

Apartments.com

While my wife and I are going to live at Cortland @ Allen Station, I wanted to give a shout out to the awesome agent that helped us at this location. Natalie has been a great help and has gone above and beyond in keeping my family posted on all units that were available that we were looking for. On top of that she gave us great insight on the surrounding area and some of the cool venues that dot Allen. A great agent, the only downside is that she won't be working at the other Cortland location! Overall she gave us a great first impression of the property and of cortland in general. My wife and I wish you the best Natalie!

Michael Cullum

Jun 4, 2021

Google

Cortland Watters Creek has been an amazing place to live. The amenities are amazing and the staff as well.

Nitin Sinha

May 8, 2021

Google

We moved in without seeing the place in person because we were out of state. This apartment complex exceeded our expectations. We were wowed and we love living here! Close to everything, has wonderful amenities, and a great walking path behind it.

Anonymous

May 1, 2021

Apartments.com

Great place to live with a beautiful pool. Thanks to Nicole for going above and beyond on my move in!

Ed F

Apr 26, 2021

Google

My family and I were loving it here. We been living here for 7 months. Was amazing until the last two months, the fire alarms go off 2-3 times week in the middle of the night. Until they can fix this im changing my review from 5 star. Edit: I appreciate the teams fast response to my review and the apartments recent updates to resolve the issue. I appreciate that the team would send out responses to everyones issues.

Andrew Herrera

Apr 26, 2021

Google

Great place! Very clean, the staff is amazing, and the location is one you can’t beat! Would definitely live here is I was you.

alex leon

Apr 23, 2021

Google

Despite the problem with unwanted pests snd the dysfunctional fire alarm, I still love living here.

Anonymous

Apr 11, 2021

Apartments.com

Natalie is the sweetest ever! She went above and beyond to help me with my move. She was amazing!

Tyre Norman

Apr 6, 2021

Google

So beautiful inside and out, cortland has raised the bar with all their properties and apartment living experiences. As a delivery driver I visit many apartments and its clear to me that every cortland property has the highest standard of leasing office staff. Right off the bat, all my experiences with a leasing office representative have been nothing short of pleasant and professional. Its a night and day difference when compared to my business related or personal interactions at other non cortland properties. And its not just pleasant while applying and being approved for move-in. The staff are proactively involved in the resident experience and it shows that they take pride in being the best.

Current Resident

Mar 23, 2021

Apartments.com

Cartland Watters Creek is a great place to live. The staff are professional, friendly and attentive to my needs. The property is also well maintained and the location provides easy access to everything that I need.

Anonymous

Mar 5, 2021

Apartments.com

Great place to live. Clean. Friendly staff. High quality of customer service.

Anonymous

Feb 1, 2021

Apartments.com

Location. Great. Managers Great. Facility wonderful. Walking trail behind us awesome

Anonymous

Jan 15, 2021

Apartments.com

One of the best apartments i lived in and management is amazing.if you want luxury apartment in the budget money.. this the place to get! I would highly recommend this place..

Sahil Kumar

Dec 22, 2020

Google

My new wife and I have absolutely LOVED living at Cortland Watters Creek! The staff are the most friendly, helpful, kind-hearted, and accommodating people I have ever seen with any apartment complex. Natalie Goodman has graciously walked with my wife and I through the entire process from tour, to tour #2, to move-in, and even to spontaneous visits months later to chat and catch up. Natalie even bought us a wedding gift that is in our home as we speak! I can't list everything I love about living here, but suffice to say it was absolutely perfect for us, relatively affordable, and absolutely worth it. We don't want to move any time soon!

Brandon Berens

Sep 15, 2020

Google

Natalie Goodman made our move in experience AMAZING. From the day we had our tour we left so happy and knew it was the place for us.

Ana Alejandro

Sep 11, 2020

Google

Haley made my apartment selection so easy. She was friendly and knowledgeable. I am loving living at Cortland Watters Creek. Everyone is so friendly, Walking my dog is great on the enclosed fence area.

Beth Mills

Sep 11, 2020

Google

Natalie is extremely sweet and patient with future residents! She is quick to answer and gave us everything we needed to know even if we didnt think we knew we needed it. If youre coming to cortland, ask for her! She gave us a stress free move. I know the other ladies in the office are nice too, but I will thank Natalie for all of her guidance any day.

Dashiree Bell

Sep 11, 2020

Google

We just moved here less than a week ago and Natalie Goodman at the office has been so incredibly helpful and kind! Everything is running smoothly and I couldn’t ask for a better first apartment.

Maya Ramsey

Sep 10, 2020

Google

Finding nice apartments online is a challenge as most places do not look anything like they do on their webpage. Cortland is completely different, looks just as it does on their webpage, immediately sold us as we walked in. It also helped that we were helped & taken care of very well by Haley who was in constant communication to help us. It made it feel like they wanted us there. Our past community was not like this, they barely even picked up the phone. I highly recommend living here.

Andrew Herrera

Sep 10, 2020

Google

Haley was amazing with helping me get approved and made me want to live at Cortland! She answered all the questions I had and gave me a very detailed showing of the complex, even during COVID-19. I am so excited to be a new resident all thanks to Haley!!!

Paige Stack

Sep 10, 2020

Google

Amazing property and even better staff! The personal touch and responsiveness is unmatched.

Jake Beyer

Sep 10, 2020

Google

Cortland Watters Creek is a great place to live. It is conveniently located near shopping and commonly used services like restaurants, banks, filling stations and large box stores like Costco, Lowes, Home Depot, etc. Management and service team are responsive professionals.

Verified R.

Jul 16, 2020

Apartments.com

My husband and i have lived here since October of 2019 and we LOVE IT. We always get compliments on how beautiful the apartments are from our visitors. Maintenance is always friendly, quick and efficient. Natalie from the office is absolutely AMAZING! If we need anything shes always on top of it and does it with a smile on her face. We could not be more grateful for her and the others in the office for all that they do. Beautiful amenities and comfortable living. I recommend to all my friends and family!

Eden Barker

Jul 6, 2020

Google

I had to take a moment to submit this review because I was just provided the most exceptional customer service from Nicole in the office at Cortland Watters Creek. When I have these incredible experiences I feel deeply compelled to share it with the world. Every single Cortland community I’ve reached out to the past couple of weeks has exhibited 5 star customer service, and Nicole went above and beyond. Cortland really cares about finding you your sanctuary. ❤️

L L

Jul 1, 2020

Google