From the moment I walked in to tour the community I have been blown away! Maintenance is top notch and the staff in the office exceeds all my expectations!
Apr 22, 2021
Great location, I love the layout, the leasing and maintenance team is great. The apartment itself is gorgeous and the whole entire property makes me want to come home and stay in all day. This is the longest I have stayed in a single apartment, I can't see myself going anywhere else.
Apr 11, 2021
My wife and I have been residents and members of Cortland Town Center community for going on 2 years now and have enjoyed every month of it. Cortland Town Center is one of the best managed communities I've ever experienced and is well maintained with plenty of.peace and quiet to enjoy. There also isn't an apartment community anywhere near here that can boast of having a better or more convenient location than Cortland Town with plenty of excellent dining, shopping and banking choices literally right across or down the street.
Apr 7, 2021
Placing a maintenance request is easy and quick. The service technicians are always friendly, considerate and efficient. Thanks for having a great staff!
Mar 20, 2021
I must commend the staff at Cortland Town Center. While we were watching the news and hearing about all of the power outages, pipes busting, etc throughout the state, we were safe and warm at home. We didn't know what was going on when we heard the water. However, due to the freezing temps, the pipe to the fire sprinkler system busted in my kitchen and flooded he kitchen and dining room. Within 15 minutes the head of maintenance (Jiame) arrived at my door. The property manager (Stephanie) called me from home to check on us, and Cortland offered concessions to move us to a hotel. The prompt response of the entire team and the repairs were handled quickly. Exactly 10 days after the flood, all of the repairs are now completed- sheetrock the ceilings, baseboards replaced, painting, and a cleaning crew sent to clean the area. I am so grateful to the staff not just in the way they handled this unforeseen flooding but also the compassion and empathy they showed when the pandemic caused many of us to get furloughed.
Mar 2, 2021
1. The management team here is really the best. We had a unique situation when we moved here, and honestly the professionalism and courtesy shown as well as working with us to find a solution was very impressive. If they were able to work through our situation (and they did) then really I can't imagine a reason you would not want this team to be your community managers. Each person in the office is a familiar face, greets us by name and a smile. We moved in at the start of the pandemic and they handled that like true professionals - still do. 2. Location. In the heart of Kingwood. Nearby grocery stores, pharmacy, banking, auto repair & parts, hardware store, restaurants, literally most of your needs can be done walking or on a bike. ( oh, bike trails- all 50 plus miles of them are within a 2 minute ride and you are on the trails!!) 3. Amenities. We moved from our home with a pool, garage and views to an apartment with all the same things! Just newer, better and we don't have to maintain or repair!
Nov 27, 2020
Our family has had a wonderful experience here! We moved in October and have had nothing but positive things to say! Very well managed community. Clean, Quiet and the customer service is awesome. Thanks Cortland Town Center!
Nov 24, 2020
Great property with a great management staff! Stephanie, the property manager is extremely helpful and does a great job managing the property. The community and apartment units are lovely. We have really enjoyed our time in this complex.
Nov 22, 2020
First off, let me start by saying I love my new home! It is perfect for me! The community is in a great location. The staff is so friendly and helpful. I worked with Destilynn. She made the move in process so easy and stress free!
Nov 19, 2020
Estoy Recien mudado! El personal del leasing muy profesional ,personal de mantenimiento muy amable ,profesional y siempre dispuesto para solucionar cualquier problema ! En definitiva muy satisfecho excelente atencion
Eli Eduardo Rodríguez
Nov 9, 2020