Featured Reviews

Moved in a week ago and the process was very easy and fulfilling (especially during COVID-19). Desiree was a great help, patient, informative, and extremely nice. The apartments are wonderful, up to date, peaceful, and homey. The grounds are well kept and the location is great. If you’re like me, skeptical about everything, but wanting a place that is safe, perfect balance of quiet and fun, this is the place.

travius burch

Jun 9, 2020

Google

Gabriel was one of the main reasons I chose to become a resident at this property! Gabriel exemplified excellence in customer service from touring to the day of move in. Above and Beyond Apartment Living: from the moment you first walk through the doors to every day you walk through yours. Gabriel is very detail oriented, communicative, transparent and followed up on all of my inquiries. Most of all I appreciated her genuineness and kindness while assisting me through the leasing process. When potential residents don't feel like their being treated like target consumers but people looking for a new place to call home that's truly customer centered.

APS

Jun 5, 2020

Google

I am very happy with this awesome apartment complex. Everyone is so nice and professional. They make living here very interesting and fun with games etc. I would recommend Cortland Sugarloaf to everyone.

Verified R.

May 25, 2020

Apartments.com

I did a virtual tour with a young lady named Desiree, she was so helpful and very polite. She answered all my questions with no hesitation. This virtual tour was by far, one of the best that i have done. Desiree made the experience so wonderful! She definitely made me way more interested in the property than any other person has, while doing a tour. Keep up the good work! Thank you for all the help Desiree.

Yesica Chavez

Apr 24, 2020

Facebook

Many thanks to Desiree Clark for her help, caring, and assistance!

Mohammad H. Rafiei

Feb 27, 2020

Google

Just moved here and so far everything has been smooth. Great location, convenient to work and stores nearby.

Kabao Xiong

Nov 17, 2019

Google

Perla is awesome! I have not rented an apartment in over 10 years so I was quite anxious about returning to apartment living. Perla made my entire process seamless from touring to moving in and receiving keys.

Verified Resident 695057

Sep 15, 2019

Apartment Ratings

I love being here! Such great staff always willing to help and get things done in a timely fashion. The events they have every month is so much fun.

Orange Lady Bug

Sep 14, 2019

Google

I have been living here since April 2016 and I love it. I feel safe and love the community. Its very convenient to multiple grocery stores, school and small shopping centers. I would not want to live anywhere but here at Cortland Sugarloaf!

Verified Resident 681271

Aug 16, 2019

Apartment Ratings

Cortland Sugarloaf apts are a great place to reside. The staff seems to really care and take pride in the community, which is so important when making a decision to live in an apartment community. I would definitely recommend this apartment complex to anyone looking for a clean and safe place to live.

Verified Resident 662550

Jul 9, 2019

Apartment Ratings

Excellent apartment complex. I have been living here for 8 months already and the amenities are great with Tuesday Yoga classes which are hosted by a fun and knowledgeable instructor Jeff. Staff and property manager are exceptional and are always quick to solve issues/requests. Maintenance team is on point especially Luis, he is always very detail oriented and gets the job done correctly. I look forward to living here for a much longer duration.

Billy Rafiq

Jul 5, 2019

Google

I visited the community in March 2019 and moving from Florida in September . all business transactions have been done over the phone and on the applicant portal. Very smooth process and the professionalism and customer service we have received is impeccable. We cannot wait to move in and start the next chapter of our life at The James! Moving state to state is exhausting and too many details to attend to. But The James had what we requested and needed for a one bedroom . We are even close to the Dog Park for our schnauzers . See you soon The James ! Thank you Sariah , Perla and all the other employees in the Leasing Office that answered and helped us through this process

Barbie Saiz

Jun 12, 2019

Google

The overall experience from moving to the completion of our first month was just great. The service team is really spot on and our friend at the front desk are always nice, polite and willing to help. Keep up all the good work, guys!

Verified Resident 635186

May 4, 2019

Apartment Ratings

Awesome Apartments! From the staff all the way to the amenities it has! The staff is always very attentive beginning with the leasing office. D’ericka & Christy are always finding solutions to all tenant questions. The maintenance manager “Luis” is phenomenal! He goes above and beyond to solve any problems. I definitely recommend “Cortland” to all my friends.

marahi abboud

Apr 21, 2019

Google

The units are lovely! I've lived in 2 buildings, both 2 bedroom & 2 bath. The grounds are well kept and the the privacy is outstanding if you're facing the woods. I must say that the office staff are so accommodating. Christine & Sariah are so friendly, helpful & attentive. Additionally, the maintenance staff are top notch...I've had minor requests & Shane & Luis resolved any issues within 1-2 days. I love that I have access to various grocery stores, pharmacies, mall with an AMC movie theatre, Starbucks, gas stations, & fast food restaurants. There is a new Panera & Chipolte close by that opened recently. The units have beautiful built in book shelves, lovely under the cabinet lighting & beautiful granite counter tops. My current unit is in the Meadowlands & I have so much cabinet space as well as a huge, wide double door pantry with 4 shelves. I hate bugs & have only seen 1 roach & it was so sluggish that it just took a little tap of my shoe to kill it. I think it was because I had my door propped open to take things to my car. There's plenty of parking also. The mgmt. are very proactive about creating a community atmosphere so they invite residents to various theme events in the leasing office. Also, there are options to access Sugarloaf Pkwy whether you need to turn left or right. I highly recommend this community if you are lookin g to live in a luxuary atmosphere without paying the high price!

Denise_M706

Mar 25, 2019

Apartment Ratings

I have renewed my least 3 times as of 2019. I feel like this is my home. Even when I go on vacation and come back walking through my door I say "Home sweet Home" There is great management, customer services and maintenance. Everyone goes beyond what their job description states. The property is well maintained and it is a plus we are a smoke free community now. Love my Home!!

Kimberly Redd

Mar 20, 2019

Google

Great experience. I'm extremely impressed with the community, friendly atmosphere, as well as the trustworthy staff that ensures that my stay here in this community is exceeds my expectations. I'm very proud that I chose this community as my place of residence.

Verified Resident 604702

Feb 16, 2019

Apartment Ratings