I stayed at The James from 1/2018 to 4/2020 and it was my best experience with an apartment! My apartment was beautiful. The staff was very helpful. Most importantly maintenance was the best. They get out to your apartment quick. Just very professional! If I ever had to rent again it would be there.
Dec 4, 2020
Although I didn’t settle on Cortland this property is extremely nice! Desiree was extremely helpful during the tour and the search. The units are upgraded! The staff was very friendly and checked up on me throughout the home hunting process. I loved the gym and that they had free training! Also love the vallet trash! Seemed very safe! I think you’ll love it here if you decide to call it home!
Oct 9, 2020
I moved in June 2019 and I have been very happy since then. The property is well maintained and I enjoy all of the amenities. I also love the location.
Aug 25, 2020
Moved in February 2020 and a month later had to quarantine inside of our new home. The staff has been incredible this entire time. We truly love it here! The community is nice & our neighbors are even nicer, all things considering in this world right now. All in all, we appreciate the staff and this Cortland Sugarloaf community!
Amber and Jennifer Wilson
Aug 21, 2020
We just moved in and everything has been good so far other than a couple of minor issues, Desiree was amazing help and was very patient with us throughout this whole process!
Aug 21, 2020
The Cortland at Sugarloaf community has fairly priced units with modern amenities and the staff's (which has always made me feel like family) always finding ways to bring the community together through events that are engaging and fun. Recommended for sure.
Jul 15, 2020
Moved in a week ago and the process was very easy and fulfilling (especially during COVID-19). Desiree was a great help, patient, informative, and extremely nice. The apartments are wonderful, up to date, peaceful, and homey. The grounds are well kept and the location is great. If you’re like me, skeptical about everything, but wanting a place that is safe, perfect balance of quiet and fun, this is the place.
Jun 9, 2020
Gabriel was one of the main reasons I chose to become a resident at this property! Gabriel exemplified excellence in customer service from touring to the day of move in. Above and Beyond Apartment Living: from the moment you first walk through the doors to every day you walk through yours. Gabriel is very detail oriented, communicative, transparent and followed up on all of my inquiries. Most of all I appreciated her genuineness and kindness while assisting me through the leasing process. When potential residents don't feel like their being treated like target consumers but people looking for a new place to call home that's truly customer centered.
Jun 5, 2020
I am very happy with this awesome apartment complex. Everyone is so nice and professional. They make living here very interesting and fun with games etc. I would recommend Cortland Sugarloaf to everyone.
May 25, 2020
I did a virtual tour with a young lady named Desiree, she was so helpful and very polite. She answered all my questions with no hesitation. This virtual tour was by far, one of the best that i have done. Desiree made the experience so wonderful! She definitely made me way more interested in the property than any other person has, while doing a tour. Keep up the good work! Thank you for all the help Desiree.
Apr 24, 2020