I’ve lived here 2-3 years and I love the maintenance team. They’re the best in the business. Office team is sweet, you just have to be patient with them. Property is well taken care of. Nice appliances. Pet friendly. I don’t hear a lot of noise at night. My only complaint is the neighbors don’t clean up after their puppies sometimes. It makes some breezeways between the buildings smell putrid. Especially when it’s left in people’s yards for days at a time. I feel as though people should be fined for this. But other than that, it’s a nice place to live. I haven’t met an unfriendly neighbor yet
Shakyra Harris
May 31, 2022
We recently got an apartment here. Ruth is very friendly, dedicated and patient. She noted all our preferences and suggested the apartments that would suit us. We decided to upgrade to a bigger apartment . She ensured that we got the apartment ready on time and made this transition very easy for us. We highly recommend Ruth for her excellent service. @Ruth Thank you again for all your hard work ! Best, Deepa
Deepa S
May 13, 2022
Staff was very nice and store clean.
Elizabeth Brignoni
May 12, 2022
Leased here for a year and had no issues. The property is quiet, pet friendly, and you have a reserved parking spot.
Lorenzo Galindo
May 11, 2022
I really enjoyed my stay here, I had some problems but maintenance was very quick and came either the same day or next (depending on the time) to help me. I know some people make comments about the old washer & dryers (not being "luxury") in the unit but it didn't bother me. The package room situation is the only thing you should be aware of if receiving packages. Sometimes lockers get full so packages are left on the floor (by the carrier). Never had a package stolen because I pick them up immediately. I do highly recommend this place and I honestly don't have anything negative to say because this place was nice.
Briana M
Apr 20, 2022
Nice apartments and community, renewed as a result. However, it's pretty expensive and getting more expensive.
Priscilla Arinze
Apr 11, 2022
I lived at Cortland North Dallas for about five months now and all the people here are super nice. The community and neighbors are nice as well. More importantly, the maintenance here is always on point. I would send a service request and Nester would contact me the next day to resolve the issue. He has made a great impression for the community, always greetings me as I am walking my dogs. I appreciate the friendliness this community offers.
Bryant H
Mar 30, 2022
Good 👍😊
AKBAR PIRANI
Mar 27, 2022
Its been 2 months staying here in Cortland North Dallas apts. Friendly, Very clean and neat community. Maintenance guys shows up as soon as possible if any issues. Very impressed.
Jestin Mathew
Mar 7, 2022
I've lived at Cortland - North Dallas for almost 3 years now and have loved it here! The staff has always been responsive to all of my needs! They go above and beyond to make me feel valued as a resident!
Jazreal Alexander
Feb 7, 2022
I’ve lived at this property for about 2 years and have nothing but positive things to say! everyone has always been so amazing to my boyfriend and i and are always there to help! I LOVE how modern our apartment is and our little fenced in yard too. My favorite part about living here is one of the ladies at the office. Caitlyn M. has always been there to guide us and answer all of our stupid questions. She’s been so patient and so sweet in our toughest times. She always have such an awesome attitude towards us and she’s a pleasure talking to. Thanks so much Caitlyn for making our living experience amazing. Without you we couldn’t have made it through this year. Thanks again!
Morgan Oropeza
Feb 2, 2022
I just moved in with my friend a few months ago and I have to say, it’s a pretty chill community. It’s fairly quiet and calm. During the summer you’ll get your fair share of little critters coming in but I’ve never seen anything that I would deem awful or sus. It’s a great area honestly. A perfect distance from grocery stores and everything. I absolutely enjoyed it. My only issues with here are, and I understand management can’t help it, it’s people stealing packages. It’s not frequent but it happens. And the fact that rent is a bit pricey. It’s a bit too much for the small place he’s in. Otherwise this place is great, well kept and comfortable. If it was just a little cheaper, I would’ve loved to stay here longer.
Liz Alvarez
Feb 1, 2022
Only visited. Nice safer location near many businesses. Multiple sections. Many units. Two levels, ground or second. Lots of steps and exercise. Nice. Clean. Modern. Bug free. Well maintained. Management responds well to notices from tenents. Gated. Balconies. Carpeted. Laminate. Pools. Assigned or unassigned parking. Weight rooms. Conference rooms. Trash compactor. Garbage pick up. And more. Lots of amenities. Pricey but worth it.
Sheila Anne
Dec 31, 2021
Absolutely love it here. Very clean, quiet, safe, & peaceful complex. Amazing amenities, great staff, and very organized. Thank you Karina for making my move in process so simple, & thank you to Sergil for coming to my apartment after hours within an hour of me calling due to my hot water not working (I didn’t let it run long enough.) Looking forward to alot of days living here!
Emir Mills
Dec 1, 2021
For the most part this place is great. Maintenance is outstanding. The front desk is polite and helpful. A good area to live in with maybe a couple times of crime reported in the last 2 years I've lived here. I would recommend anyone looking for an apartment to live here.
Sahira Monroy
Nov 28, 2021
Nestor is amazing (maintenance crew) Since I have known him, which has been about a year now he has always been sweet, kind, hardworking and would go out his way for the residents. He always carries a smile on his face and has such a great spirit. I feel safe and very pleased anytime he has come into my home and fixed anything I needed done. As someone who is only 5’5 (lol) it’s hard for me to reach things for me to hang paintings etc and he has come and helped me out anytime I needed him to with no problem. Thank you for everything. Hard workers like you make it worth living in this community.
Golden Qu33n
Nov 14, 2021
Great property with very professional management.
Nov 1, 2021
Survey
Nestor, is a thorough worker, he follows-up, you can feel confident that when he repairs something in your home that is done correctly the first time. He always has a smile on his face and waves or says hello to me anytime that I see him. I feel secure when he enters my home for repairs when I am away and that is great customer service on his part.
tonya cooper
Oct 30, 2021
Carlos is the best!
kate allen
Oct 28, 2021
Grate place to live, the staff are amazing people!
lucia Alvarez
Oct 28, 2021
Cortland has been great
Zack Busse
Oct 28, 2021
Soy residente vivo en el apto 1206 Carlos es el mejor su trato y su atención rápida es el mejor lo súper adoro y este lugar no sería igual si el no estuviera súper agradecida con su cariño y su atención siempre está cuandol lo Necesito gracias por todo Carlos 🤗
Vianeth Urdaneta
Oct 28, 2021
I have lived at North Dallas Cortland for over 2 years. The staff is what keeps me here. Everyone is friendly, eager to assist, and happy! Maintenance is completed the same day. Office staff goes out of their way to assist. The outdoor crew keeps the property looking good and always takes the time to say Hi! Nestor works in my area frequently. He is so friendly and a hard worker! Thank you for making this a home!🙂
Theresa Boney
Oct 28, 2021
As a new resident who relocated from a different country, I cannot explain how easy and reliable Cortland North Dallas made the transition. A big shoutout to Crystal who never failed to stay in contact with me about deliveries or updates. She would contact me even on the weekends to ensure I was comfortable with where things were and practically held my hand digitally with filing the proper paperwork upon applying for my now apartment. The complex is beautiful and really well looked after from what I can see. The apartment itself is perfect and it’s clear they went the extra mile to make sure it was to a high standard of cleanliness before I moved in. All in all, the apartments are wonderful and the facilities are great, but what makes the place is the office and staff. I looked at several other complexes in Dallas and I went for Cortland North Dallas because of Crystal and her team.
Oct 28, 2021
Survey
Everything here in Cortland North Dallas is perfect. I love living here
Oct 28, 2021
Survey
(Translated by Reputation) I am a living resident in the apt 1206 Carlos is the best his treatment and his quick attention is the best I adore him and this place would not be the same if he was not super grateful with his affection and his attention is always when I need it thank you for everything Carlos 🤗
(Original) Soy residente vivo en el apto 1206 Carlos es el mejor su trato y su atención rápida es el mejor lo súper adoro y este lugar no sería igual si el no estuviera súper agradecida con su cariño y su atención siempre está cuandol lo Necesito gracias por todo Carlos 🤗
Oct 28, 2021
Survey
Carlos the lead maintenance is always very helpful and in a good mood. No matter the issue or question he will figure it out or lead you in right direction.
Oct 28, 2021
Survey
Cortland has been great
Oct 28, 2021
Survey
(Translated by Reputation) Carlos thank you for your attention and your good treatment you are the best
(Original) Carlos gracias por tu atención y tu buen trato eres el mejor
Oct 28, 2021
Survey
(Translated by Reputation) Carlos very grateful to you you have behaved very nice thanks for your excellent service in the condominium this would not be the same without you
(Original) Carlos muy agradecida contigo te has portado muy lindo gracias por tu excelente servicio en el condominio esto no sería igual sin ti
Oct 28, 2021
Survey
Carlos is the best!
Oct 28, 2021
Survey
Increíble
Oct 28, 2021
Survey
Richie was awesome!!
Oct 28, 2021
Survey
(Translated by Reputation) Hello Carlos! Thank you very much for your services and your excellent attention!
(Original) Hola Carlos!! Muchas gracias por tus servicios y tu excelente atención!
Oct 28, 2021
Survey
My Wife and I have been living in this beautiful community for 3 years now and we absolutely love everything about it, from the consistent friendliness of the staff to the safety and welcoming feeling we get coming home every night.
Oct 28, 2021
Survey
My Wife and I have been living in this beautiful community for 3 years now and we absolutely love everything about it, from the consistancy and friendliness of the staff to the private and safety feeling we get coming home every night. Out of all the times we came in contact with any of the employees for any reason, regardless of whether or not they were busy they always took the time to greet us by name and made sure we were having a great day. If we could give this property 12 out of 10 stars for always going above and beyond for their residents, we more surely would. Thank you so much for allowing us the pleasure and privilege of calling this place our home for 3 years.
Vincent Rojas
Oct 28, 2021
Crystal was our leasing agent and she was amazingly helpful and proactive during the entire process. We moved from out of state and she was awesome throughout the process. We had come from out of town to find a place before we moved and it was her commitment to service and ensuring a smooth transition from 700 miles away. She answered all of my questions and was really quick to respond. Ask for Crystal, she rocks!
Marsha R
Oct 27, 2021
The community is pretty quiet and comfortable to live in. I enjoy the amenities available to me. Crystal was amazing throughout the whole process from touring to moving in. She went above and beyond to help get the right home for me and my fur baby.
emonie lynch
Oct 27, 2021
Really kind and efficient team. They make sure everything is taken care of quickly and, most importantly, correctly. Definitely recommend this community
Michael Connett
Oct 27, 2021
The maintenance team here is top notch. Thanks to Carlos and his team for placing pavers and stone in my yard so promptly. Now my dog won’t have muddy paws when it rains.
Matthew Peeler
Oct 27, 2021
Nestor is always friendly, waves and greets me all the time, and helpful if you see him out.
Alisha Garcia
Oct 27, 2021
Edson did a great job I would recommend him and the Cortland maintenance service as well
Isaiah Wilson
Oct 27, 2021
a quiet, clean place and excellent attention from its staff
MARIANCEL ELENA CASTILLO CASTILLO
Oct 27, 2021
I’ve lived here for about a year and half and I’ve loved it. All of the staff is super friendly and helpful, especially Nester with the Maintenance team! It’s a nice, quiet complex and maintenance makes every effort to keep our community clean and working properly. Thanks guys!
Chanel Holden
Oct 27, 2021
The office staff is always so nice and helpful. Every time I step into the office I know I will get the right answer and will solve any issues. I can tell they have a good manager and a good lead maintenance. I have been on other Cortland properties and Cortland North Dallas is one of the top ones for sure. I will recommend anyone to leave here.
Noe Pina
Oct 27, 2021
The management team of Cortland North Dallas is by far one of the best teams I've ever had the pleasure of renting a home from they are personal professional and always available i for one am grateful for The management team of Cortland North Dallas is by far the best teams I've ever had the pleasure of renting a home from. Personal professional and always available I for one am grateful for all that they do.
Brandon Parker
Oct 27, 2021
Alaina is our leasing agent and she made the process super easy! My Husband and I were deployed at the moment that we signed our lease but she made it accommodating for us to complete a virtual tour, the application process and now, the welcome home process 😊 This will be a big transition for us after living abroad for 3 years, now moving to a new state and we feel super comfortable and welcomed to our new community.
Sherell Wilson
Oct 27, 2021
Nester is the best! He was always professional and friendly. If I needed anything or had a question he was willing to help me. Definitely made my stay there pleasant.
TiAndra
Oct 27, 2021
I love this property! The office staff is so nice and helpful to everyone that comes in! They also take great care in their property, with the community upgrades they put on.
Christopher Campbell
Oct 27, 2021
Crystal was amazing in helping us find our new home! Cortland has been nothing but the best! Completely different from our experiences renting before!
Mia Zamora
Oct 27, 2021
Crystal was amazing in helping us find our new home! Cortland has been nothing but the best! Completely different from our experiences renting before!
Oct 27, 2021
Survey
The office staff is always so nice and helpful. Every time I step into the office I know I will get the right answer and will solve any issues. I can tell they have a good manager and a good lead maintenance. I have been on other Cortland properties and Cortland North Dallas is one of the top ones for sure. I will recommend anyone to leave here.
Oct 27, 2021
Survey
Alaina is our leasing agent and she made the process super easy! My Husband and I were deployed at the moment that we signed our lease but she made it accommodating for us to complete a virtual tour, the application process and now, the welcome home process 😊 This will be a big transition for us after living abroad for 3 years, now moving to a new state and we feel super comfortable and welcomed to our new community.
Oct 27, 2021
Survey
Mr. Richie Harrison of corland North Dallas Tech 3 maintenance guy one of the best guys I've ever had the pleasure of helping me keep my home nice safe and running. I'm grateful
Oct 27, 2021
Survey
The management team of Cortland North Dallas is by far one of the best teams I've ever had the pleasure of renting a home from they are personal professional and always available i for one am grateful for The management team of Cortland North Dallas is by far the best teams I've ever had the pleasure of renting a home from. Personal professional and always available I for one am grateful for all that they do.
Oct 27, 2021
Survey
a quiet, clean place and excellent attention from its staff
Oct 27, 2021
Survey
Cortland North Dallas has been great- the area is pretty nice, neighbors are friendly, and my apartment is new and clean! The staff I’ve met (from the leasing office and maintenance) are kind and professional. Crystal gave my husband and I a tour (with no rush and answering all our questions in words we could understand), and we signed up to live here the same day with her wonderful help!
Oct 27, 2021
Survey
Its nice and peaceful in my opinion
Oct 27, 2021
Survey
Its nice and peaceful in my view
Oct 27, 2021
Survey
Rich did great fixing the AC!
Oct 27, 2021
Survey
The Cortland team is fantastic. Nestor is excellent. Always takes a minute out of his day to greet me and others. Willing to help when asked. Carlos as well is nothing short of fantastic. As maintenance manager he goes above and beyond to provide good service.
Oct 27, 2021
Survey
Alaina Harvey was very helpful in the move in process answering all our questions and helping us find our apartment.
Oct 27, 2021
Survey
The maintenance team here is top notch. Thanks to Carlos and his team for placing pavers and stone in my yard so promptly. Now my dog won’t have muddy paws when it rains.
Oct 27, 2021
Survey
Caitlyn is a wonderfully helpful, personally engaging and overall fantastic manager. Couldn’t recommend any higher.
Oct 27, 2021
Survey
My maintenance man was Richie. Not only was he timely and fixing an urgent matter but he also stayed in constant communication to make sure that the job was done right. I could not have asked for a better maintenance call
Oct 27, 2021
Survey
Everyone here has been so helpful to us when we’ve needed it, and we appreciate the attention to detail, along with the friendliness of all the staff! We’ve been here for close to 4 years, and my husband has been here for almost 15 years, on and off!
Oct 27, 2021
Survey
Crystal is very helpful and accommodating! She made the move-in process seamless. Very positive experience!
Oct 27, 2021
Survey
The community is pretty quiet and comfortable to live in. I enjoy the amenities available to me. Crystal was amazing throughout the whole process from touring to moving in. She went above and beyond to help get the right home for me and my fur baby.
Oct 27, 2021
Survey
Crystal was our leasing agent and she was amazingly helpful and proactive during the entire process. We moved from out of state and she was awesome throughout the process. We had come from out of town to find a place before we moved and it was her commitment to service and ensuring a smooth transition from. 700 miles away. She answered all of my questions and was really quick to respond. Ask for Crystal, she rocks!
Oct 27, 2021
Survey
Staff is really helpful , Nestor has always been friendly waves every time he sees me and always helps me navigate through anything i need in the apartments , means a lot coming to a new neighborhood , and having someone look out for me , really grateful !!!
isaac ngouan
Oct 26, 2021
The office staff are the best!
Brennan Mills
Oct 26, 2021
Karina was great and provided resolutions and results
Garrett Long
Oct 26, 2021
I'm new to Texas so finding a place to call home was a bit overwhelming. I found Cortland North Dallas on accident. I came to look at another community in the neighborhood and Cortland was "calling" me in lol. I'm sure glad I decided to take a look. As soon as I walked in I was greeted with a warm welcome and the tour with Crystal was awesome. I had to choose this community, it was a perfect for me and she made the leasing process effortless and smooth!!! I've been here 5 months and anytime I need anything I just call the office and Jeremiah who is SO efficient/effective get's everything taken care of for me. I've had a hard time getting personal things in order trying to adjust to my move to Texas and Jeremiah has been extremely kind, patient and understanding. He makes you feel like more than just a renter occupying a unit ... Jeremiah feel like a friendly neighbor. You feel like he cares about the community and residents as though he himself lived here. I couldn't ask for a better community, thanks to the
Lisa Allure
Oct 26, 2021
BACK AT IT AGAIN WITH ANOTHER REVIEW! Thank u to the team here for always going above and beyond making my living experience welcoming. These apartments are high end for the area but u feel and see how they take good care of this place. DONT PASS ON THIS APARTMENT TRUST ME IN THE AREA IT IS THE BEST. Compared to the others. Go to the cortland page and u will see what kind of management this company is. It’s a place u want to live and work for :)
Ms Dollartree
Oct 26, 2021
SHOUT OUT TO NESTER FOR BEING SUCH A GENTLEMAN AND ALWAYS TAKING HIS JOB 110% ALL THE TIME. YOU WANT TO LIVE HERE TRUST ME! Big things are poppin here lol
Ms DollarTree
Oct 26, 2021
FIRST OFF! This management is AMAZING! If u want to have a luxury apartment living this is who u need to go with. I know the office staff has delt with my crazy emotions a few times but they were so professional and listened to me with open ears. The maintenance staff is so sweet! NESTOR is my fav :) he always stops to talk to me and always asks if I need anything. There are other guys (I don’t know all their names) but they always ask to help bring in my groceries for me when they see me struggling lol. THANK u SO MUCH TEAM HERE AT CORTLAND AT NORTH DALLAS FOR BEING THE BEST AND MAKING ME FEEL AT HOME.
Rachael Lancaster
Oct 26, 2021
Crystal is AH-MAZING!!! I was moving from a different city and was searching for months for an apartment, I honestly dont even know how I found Cortland, but I am happy I did. Crystal was helpful and provided excellent service from my many emails, zoom viewings and even last minute changes, she was awesome and super accommodating, I made my decision based on her willingness to go above and beyond!
Ming Leigh Collective
Oct 26, 2021
Karina has been so good at helping and answering all my questions. She has been really accommodating and that helped me so much with the process of settling down
Deepa A R
Oct 26, 2021
all the staff are Excellent
Cesar Mejia
Oct 26, 2021
I've lived here for years and love my apartment
Oct 26, 2021
Survey
The team here at cortland north Dallas is by far and away the absolute most courtesous and professionals team i have ever had the pleasure to work with in all my years of renting here in north dallas
Oct 26, 2021
Survey
all the staff are Excellent
Oct 26, 2021
Survey
I like the friendly environment and the management staff is always great.
Oct 26, 2021
Survey
Karina has been so good at helping and answering all my questions. She has been really accommodating and that helped me so much with the process of settling down
Oct 26, 2021
Survey
Crystal is AH-MAZING!!! I was moving from a different city and was searching for months for an apartment, I honestly dont even know how I found Cortland, but I am happy I did. Crystal was helpful and provided excellent service from my many emails, zoom viewings and even last minute changes, she was awesome and super accommodating, I made my decision based on her willingness to go above and beyond!
Oct 26, 2021
Survey
I’ve lived here since May 2021 and my experience has been the best. I love the amenities. My leasing agent was Crystal Milton and has been phenomenal. She really made me comfortable and made the process as smooth as possible. She’s always detailed and answers all my of my questions. Overall the staff members here are very helpful and want the residents to be comfortable. :)
Oct 26, 2021
Survey
Bernando was really great and fixed the light bulbs
Oct 26, 2021
Survey
This is the best apartment ever! Ms. Crystal Milton assisted in every way possible and really took care of us. Maintenance request is very easy and they made quick work of fixing stuff.
Oct 26, 2021
Survey
I’ve had the best experience living here. Thankful for Karina always helping me out.
Oct 26, 2021
Survey
Crystal was very helpful and made the moving experience as simple as possible. The staff and amenities are nice great place to live.
Oct 26, 2021
Survey
I'm new to Texas so finding a place to call home was a bit overwhelming. I found Cortland North Dallas on accident. I came to look at another community in the neighborhood and Cortland was "calling" me in lol. I'm sure glad I decided to take a look. As soon as I walked in I was greeted with a warm welcome and the tour with Crystal was awesome. I had to choose this community, it was a perfect for me and she made the leasing process effortless and smooth!!! I've been here 5 months and anytime I need anything I just call the office and Jeremiah who is SO efficient/effective get's everything taken care of for me. I've had a hard time getting personal things in order trying to adjust to my move to Texas and Jeremiah has been extremely kind, patient and understanding. He makes you feel like more than just a renter occupying a unit ... Jeremiah makes you feel like a friendly neighbor. You feel like he cares about the community and residents as though he himself lived here. I couldn't ask for a better community, than
Oct 26, 2021
Survey
Working with Crystal Milton and Cortland North Dallas was exceptional. Crystal made the process of moving into my new apartment so easy and smooth. She even walked across the property in the middle of the summer to give me a tour virtually. The property is well maintained and overall everything is done in a timely manner. Thank you!
Oct 26, 2021
Survey
Crystal has been an absolute pleasure to work with. She helped me lease my apartment with ease. She was even able to push my move in date with no hassle. 5/5.
Oct 26, 2021
Survey
Karina was great and provided resolutions and results
Oct 26, 2021
Survey
The office staff are the best!
Oct 26, 2021
Survey
Crystal Milton has been nothing but amazing since the day I moved in. The entire staff at the Cortland North Dallas complex have been amazing. I moved from Minnesota to Texas for work and was stressed about moving so far from friends and family but everyone working for Cortland North Dallas has made the journey stress free and made me feel at home. Wouldn’t want to move anywhere else!
Oct 26, 2021
Survey
Crystal was my leasing specialist and she assited me from day one to move in date and beyond. Life has been busy and stressful in the past year due to C-19 and she made everything seamless. I appreciate her more than she'll ever know. She stands out above the rest!!! She was very professional and engaging. And for that she deserves a raise.
Oct 26, 2021
Survey
The clubhouse was awsome I had a egagement party and the venue was clean and orginazed and was just a beautiful place for the event and the staff did all the could to make sure i had all i needed to make sure the event went as smoothly as possible
Oct 26, 2021
Survey
Crystal was amazing. She said she would make the process easy and answer any and all questions we had, and 100% followed through. Even months into our lease she is still very responsive and always happy to help. The maintenance team is always nice and quick to respond to any inquiries. Getting setup and maintaining this lease has been a breeze thanks to Crystal and the team. But mostly Crystal (:
Oct 26, 2021
Survey
Crystal Milton is such a huge help in helping me in my search for a new rental property, I still haven’t decided but she is definitely helping courtland be a top choice.
Erik Baxter
Oct 22, 2021
Caitlyn was our leasing agent and was extremely helpful throughout the entire process of moving in. I can not speak on the property yet but all of the staff is very nice and lovely!
Ryan Ashe
Sep 21, 2021
Absolutely an amazing apartment !! Love my 2 bed 1 bath and the team has been so generous helping me with some things in my home to make it perfect what a great place to live!
Desiree White
Aug 27, 2021
I love this apartments. They are clean and well maintained, however time to renew the lease came up and the rent went up by $250. The management was unwilling to negotiate to bring the price a little down. I ended up moving which was very inconveniencing especially during the pandemic. I wish they had a little empathy, otherwise the apartments are great.
Josephine M
Aug 23, 2021
Nestor Deleon Is a maintenance expert. When he does my service request he’s always friendly and does the job in a timely manner. Very much appreciated Nestor!
Biggame James
Aug 11, 2021
Absolutely the best apartment complex I’ve ever had the pleasure of dealing with!
Desiree White
Jun 11, 2021
I was only there for a VERY short amount of time (less than a month) and had to move due to a pretty immediate job change. From the process of canceling the lease within their 30 day policy to ensuring everything was settled both when moving in and moving out was nothing short of spectacular. Chandler and the rest of the management and leasing team are so sweet and helpful and I GREATLY appreciate them putting up with all of my questions, concerns and process of moving out. I would highly recommend them as affordable and expertly managed if you can find a unit there because even in my short time I FULLY understood why they BARELY have vacancies.
Desmond Manuel
Jun 9, 2021
Crystal was very helpful throughout my moving process. She kept me updated on documents needed, sent helpful reminders and had everything ready move day although she was out of the office. Even after moving she conacted me to see what I needed. I’ve never had an apartment complex communicate this well with me. You can tell that they care about your living experience. I love my new home it is defiently a upgrade from my last apartment and the peices is reasonable. The property stays clean and there is a sense of community through the portal. So far no complaints from me. The 4 star is just because there were minor items I needed repaired in my home but they were fixed quickly.
brianna rayfield
Jun 8, 2021
Nestor in maintenance is the best! I had 5 work orders before move out and he knocked them out with 15 minutes. He is so kind and I appreciate knowing he values the tenant's time. I'm leaving Cortland North Dallas due to the previous management and lack of transparency with "updated" apartments; however, I will say that the new management staff is wonderful. They go above and beyond. We'll see how move out goes at the end of June and I'll update this review.
B C
Jun 3, 2021
Cortland North Dallas is a very modern, clean, and safe apartment community with fabulous exterior and interior. Staff are polite and friendly. Management team is prompt. Rent is at a reasonable price as well!
Current Resident
May 13, 2021
Apartments.com
Great people! Great property. I have lived here a long time!
Anonymous
May 12, 2021
Apartments.com
I moved here from LA and everyone was friendly and welcoming. Crystal Milton was my leasing agent and she was marvelous. She has made this transition the smoothest ever. Highly recommend. I love living here.
Lanell Lee
May 10, 2021
I've been at Cortland North Dallas for almost 3 years now. Crystal was so helpful and patient. Ask for her, she really knows her stuff and will go above and beyond to accommodate you. No complains for me, this is a gold mine. Close to everything you need. LIVE HERE AND ASK FOR CRYSTAL!!!!
Resident
May 3, 2021
Apartments.com
Super friendly and helpful!
Anonymous
May 1, 2021
Survey
Chandler is very professional, knowledgeable and friendly. It was easy to work with her.
Anonymous
Apr 30, 2021
Survey
Had an emergency move after the feb ice storm destroyed my previous apt. Had me taken care of in 48 hours and moved in asap.
Anonymous
Apr 30, 2021
Survey
All I have to say about being here at Cortland North Dallas is that Crystal Milton was very helpful and patient with me. She answered all my questions and guided me through every step. Would LOVE to come back. Everything about being a resident here was exceptional!!! Been here for almost 3 years. Cortland North Dallas truly was home!
jessica NAVARRO
Apr 27, 2021
I’ve been a resident at Cortland North Dallas for a little over a year now. I’ve lived in many different complexes but I can assure you I’ve had the BEST living experience at Cortland North Dallas. When I moved in I was in a tight spot, trying to get into a new place really quickly. The day I came in I was supposed to move into The Ladera, right down the street. They’d taken all my money, and then denied me on my move in day. This was the same day I came into Cortland North Dallas. They were having an off day. The computers were down, there were only 2 people in the office, and the portal for residence to pay rent was also down. I got this information from a very friendly young lady in the office. I just can’t remember her name. Despite the obviously stressful situation going on, I was still able to tour and put in an application. I loved the apartment. I definitely advise you to go in for a tour. After, the computers were working again and she asked if and when I would like to move in. I told her I just need
Shakyra Harris
Apr 27, 2021
Chandler was great. had to do an emergency move and she got me taken care of in less than 48 hours.
Anonymous
Apr 20, 2021
Survey
Living at Cortland North Dallas has been a great experience especially it being my first place called home after moving to Texas. The staff and maintenance are friendly and very receptive to any issues or concerns. Nester specifically has always been so nice and such a great help with keeping my apartment in order!
Brianna Wadley
Apr 19, 2021
Very good experience overall.
Anonymous
Apr 13, 2021
Survey
Chandler was more than excellent. She helped me since day one when we toured the apartment and she has been there for everything I have needed so far. I would rate her 10/10.
Wilfredo Perez
Apr 6, 2021
HIGHLY RECOMMENDED I decided to pull in to this apartment complex based on the curb appeal that it had. Absolutely beautiful and stunning once I stepped into the leasing office. I was greeted by a young lady name Chandler who I then started to ask many questions about the property. She was very knowledgeable about everything that I had asked about, shared with me pricing and what amenities came along with. She also made some great suggestions on who to choose for utilities. We took a walk around the property, and I was very impressed with their gym! Def no need to pay for somewhere. The unit that I was interested in wasn't quite ready yet but that was OK with me based on how I had been treated. Decided to go ahead and lease the apartment without it being seen because of the trust that was built by the representative. I came back a few days later to sign all my documents. I met her manager Kate and they both thoroughly explained how the billing would work, details of the apartment and when my move-in date woul
Harrison Murphey
Apr 6, 2021
Crystal was great!!! She really made the moving process as easy and fast as possible. She supplied all the necessary information and also checked in throughout the whole process (and afterwards) to make sure I was satisfied and accommodated. 5 stars for her and the rest of the resident staff.
Current Resident
Apr 6, 2021
Survey
Chandler was more than excellent. She helped me since day one when we toured the apartment and she has been there for everything I have needed so far. I would rate her 10/10.
Anonymous
Apr 6, 2021
Survey
HIGHLY RECOMMENDED I decided to pull in to this apartment complex based on the curb a pill that it had. Absolutely beautiful and stunning once I stepped into the leasing office. I was greeted by a young lady name Chandler who I then started to ask many questions about the property. She was very knowledgeable about everything that I had asked about, shared with me pricing and what amenities came along with. She also made some great suggestions on who to choose for utilities. We took a walk around the property, and I was very impressed with their gym! Def no need to pay for somewhere. The unit that I was interested in wasn't quite ready yet but that was OK with me based on how I had been treated. Decided to go ahead and lease the apartment without it being seen because of the trust that was built by the representative. I came back a few days later to sign all my documents. I met her manager Kate and they both thoroughly explained how the billing would work, details of the apartment and when my move-in date woul
Harrison Murphey
Mar 30, 2021
Wow, so impressed by the Cortland North Dallas! We were planning to rent for no longer than 6 months because we were amidst buying a home...that was over a year and a half ago. We are looking to renew for the SECOND time! It’s a blessing to be taken care of SO well here. Just this morning, we emailed a request, and aster responded within 5 mins plus created a work order for us with a reasonable time frame! I went to create this review, and realized they aren’t even open yet! Chandler responded and submitted a work order outside of business hours!! Way to blow it out of the park, Cortland North Dallas! Seriously, living at a place where you can be comfortable and treated well with peace of mind is worth a tremendous amount, and we are proud to say we live here. We recommend you all to everyone we meet! Keep it up and thank you all so very much
Andrew H
Mar 30, 2021
Great community! Friendly staff. Great maintenance crew. Overall my experience at Cortland North Dallas has been awesome and will recommend to everyone I come in contact with that is searching for a home.
Resident
Mar 16, 2021
Apartments.com
Cortland North Dallas is a wonderful community. The property is well-kept and clean, has spacious floor plans that have been recently renovated and great amenities at very reasonable rates. I love living here!
Anonymous
Mar 9, 2021
Apartments.com
Although Ive only been at The Aster for 2 months, I am LOVING the complex. The service team is always quick and awesome addressing any issues. The leasing team is the best someone reached out to check in on me during the snow storm, the manager even reached out to check in and see how everything was going a few weeks after I moved in. Landscaping crew stays active keeping the property beautiful and clean. Overall, I am loving the complex and definitely made the best decision moving in here!
Current Resident
Mar 6, 2021
Apartments.com
The property and apartments have the quality and appeal of a great hotel, inn, or resort. The management staff is professional and responsive. I have enjoyed being a resident here both before and during the pandemic.
Current Resident
Feb 18, 2021
Apartments.com
Although I am moving from this resident, I must say that I am really surprised as to how the management handled this weather nightmare we are all currently going through. I am really impressed!! The fact that they still had maintenance working and calling to checking up on people?!?! Good job guys !!
Abigail Odoi
Feb 17, 2021
I have been a resident at the Aster for 3 years now. The buildings are nicely renovated and the community is secure. They satisfy the usual requirements such as washer/dryer in unit, pest free, decent gym, covered parking, etc. I have had options to move about the metroplex, and I’m aware there are cheaper places. Despite the possibility of slight shorter commute and lower rent, I have opted to stay here solely because of the management and the maintenance team. It is a very rare occurrence to have a maintenance request go past 24 hours, and if it happens, they really do go out of their way to ensure I am taken care of. For the last few days, we have had a historic winter storm and the aftermath has rendered the entire metroplex immobile. And of course my shower just so conveniently decided to break right in the middle of it. Shout out to the maintenance team and Jeremiah who braved the icy roads to come into work to assist the residents!
RaikaaYL
Feb 16, 2021
I had good experience at aster .
Melannie Torres
Feb 9, 2021
I had good experience at aster .
Anonymous
Feb 9, 2021
Survey
Chandler was my leasing agent, and she was incredible. I’m new to the Dallas area so I searched around a ton of different areas and toured different apartments, and the experience I had with Aster was by far the best. They were so helpful, quick to respond, and definitely made me the priority throughout the entire process. Loving my new home here so far, thank you so much!
Resident
Feb 9, 2021
Survey
I moved out of The Aster a few years ago and have lived at multiple places since, but even years later, I have to say that my apartment at The Aster was the best apartment I have ever lived in. The renovations in the apartment are beautiful, the amenities and the fitness center are clean and easily accessible, my unit was quiet and peaceful and had beautiful natural sunlight, and the prices are unbeatable. I had nothing but positive interactions with all the neighbors I came in to contact with during my time here, and I felt safe while at the pool and when walking around the community. I definitely recommend The Aster!
Jessica Miller
Feb 7, 2021
Nester is certainly a through, capable, and diligent staff at The Aster. He certainly follows the CDC guidelines when he enters your home, he's knowledge, is a good communicator and definitely does his job with perfection. Nester speaks to us residents when he sees you. He does GOOD WORK!!!!
Tonya c
Feb 1, 2021
Chandler has been very helpful, and kind in all of our interactions.
Resident
Jan 28, 2021
Survey
5 stars for Nestor in maintenance!!! I’ve been living here for almost 3 years now... I’ve seen many people come & go with the maintenance staff in particular. Nestor the maintenance man, goes above what is expected. He takes his work seriously, get it right the first time which is rare around these parts. 😅 Long story short he’s a good one.
Geena Lasha
Jan 21, 2021
I just moved in and so far I really like it. Chandler in the office is amazing! She helped me with every step and questions I had.
Resident
Jan 13, 2021
Survey
Cortland really tries to accommodate its tenants and I can appreciate that. Sometimes it can be noisy in this area, but for the most part it's nice.
Ms. H
Jan 11, 2021
She was very helpful and polite showing the community and the features of the units.
Prospective Resident
Jan 8, 2021
Survey
I visited here to narrow down a few options. I checked out the studio floor plan & fell completely in love! I love how friendly everyone in the front office is. Chandler has been SUPER helpful & patient. These are by far my most favorite property so far. The soft closing cabinets really sold me for some odd reason 😅
Cristal M
Dec 30, 2020
Starting the leasing process through The Aster has been great. Everyone is extremely nice and helpful
Anonymous
Dec 12, 2020
Survey
Chandler was very helpful and knowledgeable with getting all necessary information and getting everything ready for my move-in.
Resident
Dec 9, 2020
Survey
Chandler has been a huge help throughout my entire move-in process! Really appreciate the communication- she continues to check up on me regularly to see if I have any other questions or concerns. Service requests are taken care of promptly!! Thank you so much Chandler and the rest of the leasing team!
Grace Lee
Dec 5, 2020
Very clear on move in structoons. Responds to questions and enquires. Professional and respectful.
Resident
Dec 5, 2020
Survey
Chandler was great with us! She helped me renew my lease and offered me a bigger unit at a great price. She was always there to answer any questions I had and went above and beyond to make a smooth move in process for everyone. I move into my new unit really satisfied.
Resident
Dec 5, 2020
Survey
Chandler has been a huge help throughout my entire move-in process! Really appreciate how she checks up on me regularly to see if I have any other questions or concerns. Service requests are taken care of promptly!!
Resident
Dec 5, 2020
Survey
Very helpful and responsive!
Anonymous
Dec 5, 2020
Survey
I would give this place 10 stars if I could. Been living here for more than a year and I’ll stay here until I’m ready to buy a home. Staff is amazing and maintenance is superb. It is clean inside and out and has state of the art amenities. All in all safe and luxurious.
Ramanda Chabrol
Nov 30, 2020
Rich Harrison helped me get inside my apt after work hours he is the best. My niece locked the dead bolt and the screen door at the same time because she’s an idiot. And rich helped me get inside my apt. I’m really thank full
Resident
Nov 27, 2020
Survey
Recently moved here after looking at Cortland apartments and settled here. The people working at the office are great; they're fast to respond and ready to help! Chandler has been mainly helping me with my move and it has been stress-free. She even helped me transfer units after not wanting to live in the first floor. My unit was clean and appliances were in great condition when I moved in. Overall, the property has its basic amenities with great washers and dryers. The gyms that Cortland offer are a lot better than most apartments I've lived in. Some of the negatives: parking is kind of rough for visitors ,people need to know how to use/put their trash inside the compactor, and the bathroom ceiling is a little too low in my opinion. Outside of that, this is definitely a great place to live at.
Jeric Francisco
Nov 23, 2020
Awesome place to live. Good location for suburban living.
Anonymous
Nov 3, 2020
Apartments.com
Chandler was excellent, kind and professional she helped me with the move transition from beginning to end and took care of all my questions and concerns without any hesitation. The apartment was perfect and everything was ready on moving day.
Tareq Faroun
Oct 27, 2020
I love living here, everyone treats me like family, like they genuinely care. This is the best place to live in Dallas. Work orders are completed super fast, clean property, and loving staff. They get things done here. And are always ready to help when needed. If I ever have to move, it would have to be to another Cortland property. Especially if they run all their properties like they do here at The Aster!
Resident
Oct 27, 2020
Apartments.com
My experience, as a high maintenance, tenant was very good. Tiffany Brantley answered my 101 questions which allowed me to feel confident in my decision to sign the lease. The maintenance team that came in to fix any items throughout my stay were always professional and got the job done in a timely manner. Since covid they have been great about masks and social distancing as well. There were three people who helped me, but Brian and Eric are the names I remember. My close out was very smooth as well. Chandler Cooper was very communicative and was able to help with everything I needed. I am just waiting on the final inspection so I can get my deposit back. To the team as a whole, I like the new platform and the nice touches to make things "community" oriented. My qualms were all minor things I would have changed about the apartment itself. Overall, I had a great experience.
Mary Messieha
Oct 25, 2020
Even though I decided to live somewhere else, I still want to leave a review. I started looking at apartments at Aster by Cortland somewhere in July. Chandler was the one I first talked to and from then until now, she has been super helpful. She always have her customers in mind and looking out for them. She would send quotes to me every now and then offering me lots of moving opinions. She is great!
Eric Jiang
Oct 21, 2020
I have been working with Chandler at the Dallas location on securing my next apartment home. My experience with her from day has been Awesome. She is Extremely pleasant, patient and everything she is always willing to answer my questions and even encourages me to ask questions. She is very professional and very friendly and courteous. Most of al, Chandler has gone above and beyond to ensure my needs have been met and I’m not even a resident yet. Thanks Chandler!
Ian St John
Oct 17, 2020
I've been living at the Aster for about a month now and it's fantastic! Tiffany Brantley has been incredibly helpful throughout the entire process and has gone above and beyond to make sure my application and move-in process went smoothly, and that my actual living situation is comfortable. The maintenance team is stellar and friendly; since moving in they've taken care of a few issues (including an ominous wasp's nest and annoying smoke detectors) quickly and professionally. The neighbors are friendly as well; I am a professional musician and am obviously working exclusively from home these days, but everyone has been very welcoming and receptive to my practicing at home (within quiet hours of course). You're also nearby to tons of amazing food and drink, and many convenient grocery stores (WinCo, Trader Joe's in Plano, H-Mart). 10/10 recommend The Aster and its staff. Thank you!!
Celeste Markey
Sep 21, 2020
I love it! It’s so nice! Staff is super professional! Tamera is your girl, she was very helpful throughout the whole process of me moving. Staff on few concerns I had were very helpful too and super responsive.
Erika Rodriguez
Sep 8, 2020
Great apartments. Newer build, and recently renovated. I very much enjoy living here. Covered parking is included in rent which I love. The pool area is nice and all the other amenities are very nice. Great location and quiet area. I have my own little yard which is really cool. In unit laundry is available which again I love.
Jamie Nicholson
Sep 2, 2020
I just moved in on Saturday, and everything has been a wonderful experience! Tiffany is so amazing & has helped me with everything from touring, applying, explaining everything and explaining where things are!! I’m so happy I chose to live here! 10/10 recommend these apartments!
Julie Sulski
Aug 3, 2020
I just recently moved in and I couldn't be happier! The apartment is in great condition and is very affordable. The leasing staff, Tamara in particular, was extremely enthusiastic, friendly, and helpful through the whole process in spite of the COVID crisis!
Roland Gentry
Jul 31, 2020