A Life of Everyday Delight
Living in our Cortland community isn’t like living at any other apartment community. Through our community programs and services, we aim to deliver a level of hospitality that creates a living experience focused on your everyday delight.
Above and Beyond Apartment Living
Our community team lives by Cortland’s company credo: We believe in a better life where hospitality is always a given, each detail is worth a second thought, and every moment is an opportunity to go beyond expectations. With a team passionate about proactive service and above and beyond apartment living, you’ll know how important you are to us – from the moment you first walk through our doors to every day you walk through yours.
Live Easy Guarantees
We believe so strongly in our service that we guarantee key aspects of our resident living experience.Read More
- Our 48-Hour Service Completion Guarantee
Submit a service request – anytime, anywhere – using your resident portal or 24/7 service hotline, and we’ll resolve your request within 48 hours or you live rent-free until we do.
- Our Move-In Satisfaction Guarantee
We’re so convinced you’ll love your new home that we offer a 45-day move-in satisfaction guarantee that lets you move on, without a penalty.
- Our Relocation Guarantee
If you need to move before your lease is over – and you move to another Cortland community – we’ll waive all fees associated with ending your lease early and transferring to a new community.
Ready to ditch your gym membership? With Elevate, it’s easy. As Cortland’s residential fitness program, Elevate helps you reach your goals, just steps from your front door. In our community, you have access to these convenient ways to go beyond wellbeing and own your well living.Read More
- Free Group Fitness Classes: From yoga to cardio, work out for free with neighbors and our certified trainers with our Elevate classes.
- Personalized Workouts and Discounted Personal Training: Start (or restart) your fitness journey with personalized workouts provided by our team or a personal trainer.
- Elevate Clubs: Turn your neighbors into teammates as you work toward your goals outside the gym.
Whether you’re taking a cooking break on Food Truck Night or catching up with neighbors after work at Wine Down Wednesday (or Thursday or Tuesday), you’re invited to connect beyond your front door at our resident events. Our community plans events based on what our residents enjoy, so you’ll experience your home for what it truly is – a community.
We love our Cortland pets. From our pet-friendly policies and amenities to yappy hours and other pet-friendly events, our community treats your pet like family – because they are.
Cortland Front Door
We know tossing your trash can be a hassle, which is why we take care of hauling away your household garbage five nights a week. All you have to do is leave your bagged household trash outside your front door. Reach out to your community to learn more about their trash and recycling services and policies. Not all Cortland communities offer Cortland Front Door, but may offer an alternate service for trash disposal.*
*Cortland Front Door is provided as a third-party service.
The health and wellbeing of our residents are driving factors in the living experience we create. That’s why we try to provide an experience free of the air pollutants, fire hazards, and health issues associated with exposure to smoke through our smoke-free policy. By living in our smoke-free Cortland community, we invite you and your guests to experience the health-friendly benefits of smoke-free living.
Restrictions and requirements apply to our guarantees and service offerings.