Featured Reviews

Alina was so great to speak with so knowledgeable and kind and considerate ! She has awesome customer service which is a jewel to find these days ! Please do something special for Alina she deserves something special a raise , a gift card or lunch please Great Customer Service is hard to come by ! Alina u Rock ! Have a Wonderful Day Kelia

Keliaalston

Feb 13, 2021

Apartment Ratings

I've really enjoyed living in these apartments and interacting with the people who work here, always friendly and willing to assist you with issues. The apartments themselves look great and the exterior is maintained well, despite the effort of some residents. The area is great too, lots of shops and stores nearby. Yes there is a cost for rent, but if you can manage it, definitely worth it in my opinion.

Andrew Cox

Feb 11, 2021

Google

Awesome Management team! Living here the past 2 years has been truly execptional! I will recommend 100%. If it wasnt for my new house being completed I would have sign another lease. Thank you Team Cortland for making living here for my family and I truly amazing.

Brandon Douglas

Feb 9, 2021

Google

Deja was a great leasing agent and she helped me feel at ease during the tour with her. I just might be moving in, due to the wonderful amenities and her customer service!!

Henry jbrown

Jan 28, 2021

Google

Love the staff! Very friendly and quick to respond. The apartments are in good order and in a fantastic location.

Resident

Jan 24, 2021

Survey

I moved to Dallas from New York during the pandemic and was able to visit Cortland Craig Ranch in advance of my move. I saw the model home and immediately fell in love. The staff was super communicative and supportive in answering all my questions and making me feel welcome. But they really shone when move in came. As I mentioned I had seen the 2 bedroom but ended up opting for a 1 bedroom unit and was unable to see that before move in. When I arrived and saw the apartment I decided I wanted a slightly different layout and within a short space of time my request was granted. Super happy to be living here and can't wait to use the pool and socialise more with my neighbours when the weather gets better/when the covid restrictions relax. Special shoutout to Alina and Tory!

Yinka R-A

Dec 29, 2020

Google

Cortland Craig Ranch is a excellent modern upscale apartment community. Loved the Apartment space and modern amenities. Alina and Tory have been very helpful in the move in process and we think we made a very good decision moving here. Thank you

Prashanth Reddy Palvai

Dec 10, 2020

Google

Moving into Cortland at Craig Ranch has been one of the greatest decisions that I could have possibly made. Alina and Tory were extremely helpful and consistently communicated with me and my roommates to ensure that we had everything we needed.

Ricky Oviedo

Nov 18, 2020

Google

I love living here, very very friendly staff from the front office to the maintenance team. Everything is completed super fast and they are there to help if you need anything. Would Highly recommend this complex for your next apartment!!! I don't plan on moving anytime soon because I love living here.

Travis Brown

Oct 29, 2020

Google

Second year here. Awesome staff. Shout out to the Maintenance Team in particular - Maurice, Bob Marley and Tina. Very friendly and efficient.

Valerie Ruberu

Oct 15, 2020

Google

Very kind and knowledgeable staff, they always go out of their way to help. Excellent location, very well kept, love this place.

Gerardo Torres

Oct 7, 2020

Google

Nice place to live and the staff is very friendly.

Álvaro Torr

Oct 5, 2020

Google

We have been living in Cortland Craig Ranch for almost a year now and it has been one of the best decisions we have ever made. Besides being in one of the best areas if not the best area of McKinney and Northern Dallas the apartment complex is always in very good standing. The service maintenance crew is one of the best I ever seen when I compare them to other communities we have lived in. They are well qualified for the job. If we request a service to be done in our apartment it is always done within reasonable timeframe and in a very professional way. We also would like to congratulate the lease specialists for doing such a wonderful job before and after we moved to Cortland. They are always available for any questions or concerns that we have and always trying to do their best. Celso and Tory thank you both for make us feel like part of the family. Also we would like to emphasize that management, Alina and Kristine are always available for any questions, concerns and in resolving any issues that might aris

Carmen Colon

Sep 30, 2020

Google

We have been living in Cortland Craig Ranch for almost a year now and it has been one of the best decisions we have ever made. Besides being in one of the best areas if not the best area of McKinney and Northern Dallas the apartment complex is always in very good standing. The service maintenance crew is one of the best I ever seen when I compare them to other communities we have lived in. They are well qualified for the job. If we request a service to be done in our apartment it is always done within reasonable timeframe and in a very professional way. We also would like to congratulate the lease specialists for doing such a wonderful job before and after we moved to Cortland. They are always available for any questions or concerns that we have and always trying to do their best. Celso and Tory thank you both for make us feel like part of the family. Also we would like to emphasize that management, Alina and Kristine are always available for any questions, concerns and in resolving any issues that might aris

Ricky Saif

Sep 30, 2020

Apartment Ratings

We have been living in Cortland Craig Ranch for almost a year now and it has been one of the best decisions we have ever made. Besides being in one of the best areas if not the best area of McKinney and Northern Dallas the apartment complex is always in very good standing. The service maintenance crew is one of the best I ever seen when I compare them to other communities we have lived in. They are well qualified for the job. If we request a service to be done in our apartment it is always done within reasonable timeframe and in a very professional way. We also would like to congratulate the lease specialist for doing such a wonderful job before and after we moved to Cortland. They always available for any questions or concerns that we have and always trying to do their best. Celso and Tory thank you both for make us feel like part of the family. Also I would like to emphasize that management, Alina and Kristine are always available for any questions, concerns and in resolving any issues that might arise. You

Carmen Colon

Sep 25, 2020

Google

This IS the home to choose! Airy and bright throughout hallways but, secure and safe! The pool is incredible. Quiet. So many friendly neighbors. Thank you to Alina, Resident Experience Manager, for being so helpful and kind! I’m so incredibly pleased!

Texas Sunflower

Sep 17, 2020

Google

Everything about this place is great. From the kind staff to great amenities to great apartments itself. Especially during COVID situation, the staff took plenty precautions to keep the residents safe while letting the residents enjoy the amenities. These apartments have great sense of homeliness and are very tranquil.

Jaiprakash Darodkar

Sep 13, 2020

Google

The team at this location is amazing! I have never lived in an apartment complex where the team members make an effort to connect with the residents, like this team does. It really makes us feel like a community, and not just another apartment complex. I’ve noticed my neighbors have been connecting more since most of us have been confined to our homes, for quite some time – I don’t think this would have been possible without the friendliness and care we are shown by our Cortland team! We truly appreciate you, all!! Maurice, Shun, Celso, Frank, Alina, Tina – y’all are the best!!

Esther Martinez

Sep 11, 2020

Google

The apartment is great and the office is very responsive.

Claire Williams

Jun 26, 2020

Google

I cant brag on this property enough. This team is always on their A game!! The maintenance team is extremely friendly and always smiling. My work orders are completed promptly and Im always asked if there is anything else they can help with. For instance, I had a light out and I always change my own bulbs but this day, he noticed my bulb on the counter and asked if he could help me put it up as I only had a barstool to stand on. This act of kindness and customer service is why I will always stay at a Cortland property!!

Verified R.

Jun 22, 2020

Apartments.com

We have been living at Cortland Craig Ranch since the end of 2018, when they first opened their 3rd building to the public. We were the first ones to live in our apartment and I must say, everything went smooth and pleasant since our very first day in. It used to be owned by Arcos Company, but Cortland took over and I must say that I am impressed. Usually when there are changes like this, you would expect things to change, but they actually did a really good job in keeping our community safe, clean and welcoming. I must say they get stuff done quickly and they keep it very professional. Thank you Cortland Craig Ranch crew, keep up the good work!

Andreea Bujor

Jun 19, 2020

Google

My experience with Cortland Craig Ranch has been exceptional from the day I called/came to view the property to the day I moved in. Resident Experience Manager, Alina is awesome! She's very thorough, easy to reach and connect with and has the most pleasant demeanor. Due to COVID-19, my entire experience was done via phone and online, but it didn't take away from the level of service I received. When I arrived to my new unit on move in day, there was a handwritten note from Alina, welcoming my family and I to the community. I love personal attention! The maintenance supervisor, Maurice came by on day 1 to introduce himself and ensure everything was working properly in my unit. I made the absolute right move in coming to Cortland Craig Ranch. I love our new apartment home!

thatsSOlon donson

Jun 12, 2020

Google

Zoe was one of the best agents I have experienced while touring for an apartment in McKinney. She really went above and beyond on showing the community to me. She was so kind to get to know me and my needs for my new apartment home! Amazing property, and great leasing team.

Elizabeth Sawyers

Mar 31, 2020

Facebook

This community is located near everything you need including banks, restaurants, salons, and shopping. The property is clean and well maintained and the staff is super friendly!

Jessalyn Jones

Mar 23, 2020

Facebook

I have been living in Cortland Craig Ranch apartment for 1 year. Always dreamed about new my own home but after moving here I have changed my mind because I’m really enjoying living in Craig Ranch community. Top notch service and excellence customer service. Very responsive team, especially Alina Latifova, who makes residents life in community more comfortable with her good attitude to her job.

DILAFRUZ KASIMOVA

Mar 4, 2020

Google