The apartment is great and the office is very responsive.
Jun 26, 2020
I cant brag on this property enough. This team is always on their A game!! The maintenance team is extremely friendly and always smiling. My work orders are completed promptly and Im always asked if there is anything else they can help with. For instance, I had a light out and I always change my own bulbs but this day, he noticed my bulb on the counter and asked if he could help me put it up as I only had a barstool to stand on. This act of kindness and customer service is why I will always stay at a Cortland property!!
Jun 22, 2020
We have been living at Cortland Craig Ranch since the end of 2018, when they first opened their 3rd building to the public. We were the first ones to live in our apartment and I must say, everything went smooth and pleasant since our very first day in. It used to be owned by Arcos Company, but Cortland took over and I must say that I am impressed. Usually when there are changes like this, you would expect things to change, but they actually did a really good job in keeping our community safe, clean and welcoming. I must say they get stuff done quickly and they keep it very professional. Thank you Cortland Craig Ranch crew, keep up the good work!
Jun 19, 2020
My experience with Cortland Craig Ranch has been exceptional from the day I called/came to view the property to the day I moved in. Resident Experience Manager, Alina is awesome! She's very thorough, easy to reach and connect with and has the most pleasant demeanor. Due to COVID-19, my entire experience was done via phone and online, but it didn't take away from the level of service I received. When I arrived to my new unit on move in day, there was a handwritten note from Alina, welcoming my family and I to the community. I love personal attention! The maintenance supervisor, Maurice came by on day 1 to introduce himself and ensure everything was working properly in my unit. I made the absolute right move in coming to Cortland Craig Ranch. I love our new apartment home!
Jun 12, 2020
Zoe was one of the best agents I have experienced while touring for an apartment in McKinney. She really went above and beyond on showing the community to me. She was so kind to get to know me and my needs for my new apartment home! Amazing property, and great leasing team.
Mar 31, 2020
This community is located near everything you need including banks, restaurants, salons, and shopping. The property is clean and well maintained and the staff is super friendly!
Mar 23, 2020
I have been living in Cortland Craig Ranch apartment for 1 year. Always dreamed about new my own home but after moving here I have changed my mind because I’m really enjoying living in Craig Ranch community. Top notch service and excellence customer service. Very responsive team, especially Alina Latifova, who makes residents life in community more comfortable with her good attitude to her job.
Mar 4, 2020
Leasing an apartment at Craig Cortland Ranch was seeming-less. The first day that I went to Craig Cortland Ranch myself along with three other individuals walked into the office at the same time. Celson greeted each person immediately and offered each of us a soft drink/seat. The wait was less than five minutes. Celson was extremely professional and was able to effectively answered my questions. Thanks to the Leasing staff Celson, Zoe, & Kristine for making me feel like #1.
Feb 22, 2020
I truly loved staying at Cortland Craig’s Ranch as my apartment has enough room for everything including my furniture and all the decorating I love to do. Cortland also offers a great workout facility and computer room and I’ll miss being there a lot and recommend it highly to other potential apartment seekers!
Feb 14, 2020
I would recommend Cortland Craig Ranch to anyone looking for a apartment. The office staff and maintenance crew are great! The apartments are very nice! I can’t say enough about the location! Alina L. is wonderful to work with!
Feb 12, 2020