Great place to live and beautiful landscape, The Office/Maintenance team are amazing and always efficient in getting what I need done
Jordan Moore
Sep 25, 2023
Really convenient to shopping and access to the tollway and other main roads with a lot of amenities. I love living here!
Tanner Morris
Sep 25, 2023
Great team!
Lacy Lacole
Sep 25, 2023
Amazing Staff and Community
Chance Proppe
Sep 25, 2023
Cortland Canyon Creek is a great place to live. The complex is maintained the way it should be. You always see the staff working to keep the complex and pool area clean. It is generally a quiet community. The staff in the office especially Cassandra and Michael are professional, friendly and very helpful. When I have had a request for a maintenance issue it is taken care of quickly. They also have events for the residents which is nice. I have only lived here for 2 1/2 months and I love living here. If you are looking for a great place to live this is the complex for you.
Catherine Rosner
Sep 14, 2023
Been here for 6 weeks now and we love it so far it's just the neighbors above us that make hell of noise. It must be really bad if we're complaining a few weeks into moving in. The apartment and the community so far is really and we love it here.
Verified Resident 1176386
Sep 3, 2023
Apartment Ratings
While we ended up moving to another city, the customer service we received when inquiring at this property was so great that we just had to write a review. Ms. Cassandra Laporte took us on a tour, was extremely informative, patient with all our questions, and diligent when following up with us. Thank you Cassandra for your wonderful attitude and all the help. :)
Gracie M
Aug 2, 2023
Received Great Service in addressing the maintenance on my Apartment! THANKS
Perception Podcast
Jun 28, 2023
Cassandra was so helpful when we visited this property in our search for a new home! Prime location, the grounds and property are well maintained and clean. We Highly recommend!
May 9, 2023
Apartments.com
Great community, management takes great care of the residents. Highly recommended!!
Ed Clements
May 7, 2023
I absolutely love the team at canyon creek. They are always so helpful and kind. Cassandra is always so extremely helpful and lights the place up with her smile. Amazing crew and great apartments would 100% recommend.
Bryce Notarte
Apr 26, 2023
I popped into Cortland Canyon Creek to see if there were any tours available. Cassandra Laporte was kind and helpful and explained everything to me as well as drove me to the building the empty apartment was in. The printouts with quote information and steps if I decide to apply were great as well. It was an enjoyable experience altogether.
Karee-Anne Rogers
Apr 26, 2023
Moved to Texas in 2021 and decided to make this community my first home. It’s a great and quiet apartment community. Personally didn’t have any issues with my apartment during my two years here
michael turner
Apr 26, 2023
Cortland Canyon Creek is our new nest. A special thanks to Michael, who made the move so much easier. He went above and beyond to make our early move-in possible and to have our apartment ready. So far, we've had a wonderful time living in the community. Bonus points for a well-kept gym, a sparkling pool, and mail room service. CCC garbage collection has been excellent. A+ for the leasing team's timely reminders and gathering updates. So far, it's been a pleasant stay
Manasa Shet
Apr 26, 2023
I love it here! Move in went seamlessly. Overall love the experience here. My apartment is great and spacious and my pup loves the yard and dog park. Staff is also super friendly and responsive.
Kyla Miller
Apr 26, 2023
The Ice cream tastes so good. It got real flavour in it.
Pavan Kotala
Apr 26, 2023
The community has been great ever since we moved in last December. The apartments are modern and service requests are readily addressed. No complaints so far.
Varun Shankar
Apr 26, 2023
It’s a great community. Any issues with the apartment we get instant help.
Shiva Datha
Apr 26, 2023
The property is nice and has updated features. However, maintenance speed times for 3rd party services, such as pest control, can be slow.
Amy Nguyen
Apr 26, 2023
Nice services
harshitha reddy
Apr 26, 2023
Nice hospitality friendly hosts all time
Chekradhar V
Apr 26, 2023
Nice hospitality
Patnam Sathwika
Apr 26, 2023
Love it here!!
David Kumar
Apr 26, 2023
Great community atmosphere and there's something for everyone to enjoy. And the location is ideal, with easy access to major highways and plenty of shopping, dining, and entertainment options nearby. Overall, I would highly recommend this housing community to anyone looking for a welcoming, well-maintained community with plenty of amenities and a great sense of community.
Preethi J
Apr 26, 2023
Great experience
Nagineni Gourav Rao NCxKqAlIJA
Apr 26, 2023
Been absolutely loving it here! Having only been here a few months I can honestly say the move in process was a breeze, the leasing office staff have been attentive, and they amenities are truly incredible.
Adam Harper
Apr 26, 2023
The leasing consultant Michael is the best! I had a package delivered, and it was supposed to go to my apt door, but it didn't. It was to big for me to carry up my stairs. I live on the third floor of the building. Michael was not only gracious in helping me find my package in the package room, he took my large package to my door without hesitation. Cortland Canyon is a great community to live at.
Cynthia Chandler
Apr 26, 2023
Best experience
sai krishna
Apr 26, 2023
The apartments are clean, new, and spacious. The staff are extremely nice and helpful. They always help us out with our questions/concerns!! Make sure to attend the free events/breakfast because they are pretty great.
Trang Nguyen
Apr 26, 2023
I have been living here for a few months and really enjoy it. In general the amenities are really nice. I use the gym almost daily and our dogs love the dog park. The area is very well maintained and clean. The infinity pool is beautiful. Our floor plan is super open and nice with great finishes. Maintenance has responded to us very quickly anytime we needed anything. But most importantly the staff has been super kind and accommodating. I really can’t complain about anything here. Would highly recommend this place.
Kat
Apr 26, 2023
These apartments are really great. We plan to move in when our current lease comes up, and are really looking forward to it! Come be our neighbor! Ask for Cassandra- she was extremely helpful!
Cassie Notarte
Apr 26, 2023
I absolutely love the team at canyon creek. They are always so helpful and kind. Cassandra is always so extremely helpful and lights the place up with her smile. Amazing crew and great apartments would 100% recommend.
Bryce Notarte
Apr 26, 2023
Spoke to Dani on the phone. She was kind and helpful!
Jennifer Round
Apr 26, 2023
Lovely place to live in, about to renew my lease for the third time
Ayobami Oloruntola
Apr 26, 2023
Great place, secure, the management is good and the maintenance does their best when providing service. The rooms are spacious.
Margarita Rodriguez Minero
Apr 25, 2023
I recently visited Cortland Canyon Creek and had an amazing experience. This place is just beautiful, surrounded by nature and tranquility, ideal to escape the hustle and bustle of the city. But what really impressed me was the exceptional care and service I received during my visit. From the moment I arrived, the staff was friendly, helpful, and attentive to my every need. They gave me detailed information about the attractions of the place and made me feel very comfortable at all times. In addition, the place is very well maintained and has high-quality facilities and services. The apartments are comfortable and cozy, and the view from the terrace is impressive. I also loved the variety of outdoor activities on offer. In short, Cortland Canyon Creek is an amazing place that I highly recommend to anyone who wants a natural environment and exceptional care. I really enjoyed my stay there and can't wait to return soon. Thank you for an unforgettable experience!
Anna Soledad
Apr 25, 2023
I like the property and the location
J M
Apr 25, 2023
Not only a wonderful place to live, but the management staff is also so responsive! Trayce is especially kind and helpful. I would definitely suggest choosing Cortland Canyon Creek if you are looking for a community to call home in the Richardson/Plano area!
Donna Sue Clements
Apr 25, 2023
Have been living here for a few months now. I greatly appreciated the leasing consultant, Michael Connett’s, fast response times and positive attitude during the initial move-in process. Living here has been just as expected since moving in - no pest, noise, or general problems. I’m in a building that hasn’t had a problem with fire alarms as some other reviews mentioned. The service requests are also taken care of quickly; I was seen the first day after putting in a service request. There’s also very frequent community activites that are optional to attend (such as free breakfast) which I think is a great way to bring the community together. While I haven’t lived here long enough to check out the pool, the resident gym is easily accessible and well maintained.
Tori Plymale
Apr 25, 2023
We began communicating with Michael, weeks before move-in. We had TONS of questions and he graciously answered them all…and quickly. The entire staff is extremely knowledgeable & (for some reason) puts you at peace. We’re grateful for the beautiful home we have and look forward to taking advantage of the community conveniences! Super great location & amenities are excellent! We’re pleased!!!!! Thanks Canyon Creek Team! KUDOS TO: Michael, Cassandra and Nadi
Faith Barnes
Apr 3, 2023
Cortland canyon creek is a peaceful, spacious, and beautiful place to live. The staff is extremely kind and attentive. Maintenance responds quickly. The area is very clean and well kept. I would absolutely recommend this place.
Verified Resident 1127232
Apr 2, 2023
Apartment Ratings
New manager is amazing and the team is awesome same to the service team and shout out to cassandra the new leasing she’s a great addition to the team!
RLJ. Art
Mar 27, 2023
The customer service at this place is amazing . I’ve been living here for 3 years and it was a time where you couldn’t get anyone on the phone . But now TRACY is the property manager with the best customer service and warming energy ! Danny is also very nice and accommodating. Michael responds to emails very quickly when anything is wrong . I’m in the process of purchasing a home and decided to stay here another year until it’s done being built and I feel like I have made the right decision . Thanks so much for your customer service and warm energy guys !
LonLon Williams
Mar 6, 2023
We moved in 7months . Our experience right from move in has been great . Leo made the move in very comfortable us . Maintenance is very response ,all our requests have been taken in within a day span . The pool and area around is well maintained. They also have a dog play area. Only negative- Thin walls
Himanshu Somvanshi
Feb 26, 2023
Michael was the Agent that assisted me. He was very professional. Even when it became busy in the office, he stayed calm and ensured he answered all of my questions and concerns. When we toured the floor plan, he pointed out all details and explained everything well. The apartments are very nice.
Feb 22, 2023
Apartments.com
Staff is professional and maintain things well. Amenities are nice such as dog friendly community and is very well kept. Apartment is nice and spacious as well. It is also in a pretty nice and safe location and public transit is close by if needed.
Anonymous
Dec 19, 2022
Apartment Ratings
I learned about this community from one of my friends and went to check it out recently. I caught the property manager by chance while she was taking a lap to make sure the property was up to par. Madison was cheerful and easy to speak with. Madison answered all my questions and gave me a quick tour around the property. Based on what I saw the property is clean, well maintained, and staffed with professionals who care about their residents. I did end up finding a community much closer to my work but overall, I was left with a great impression of Cortland and would consider them in the future.
Anonymous
Dec 19, 2022
Apartment Ratings
My boyfriend and I just moved into this community and we are so pleased! (: The leasing agents were so patient with us through the application process, always prompt to help. We moved into a clean and well kept apartment with lots of closet space. The community is also super clean, beautiful and quiet. The maintenance crew is super responsive and helpful also. Would give 10 stars if I could!!
Anonymous
Dec 13, 2022
Apartment Ratings
Awesome property with a very responsive and helpful leasing team. Great place to live!
Jimmy Poterala
Dec 13, 2022
I just moved here last month, and I am very glad that I did! I want to thank Leo for everything and she even told me about the proximity to many shopping centers, which I didn’t noticed at first since I moved out of town., and I am very pleased to be here! I moved here to the Dallas area because I also wanted to be close to my family who lives in Plano near Frisco so I’m real close! I have been enjoying the trails here a lot and I feel right at home! On Wednesday, I stopped by to give some Tiff’s Treats chocolate chips cookies to Leo for her and everyone at Cortland Canyon Creek! Thank you so much!
Christine Torres
Dec 5, 2022
We moved in 7months . Our experience right from move in has been great . Leo made the move in very comfortable us . Maintenance is very response ,all our requests have been taken in within a day span . The pool and area around is well maintained. They also have a dog play area. Only negative- Thin wall
Himanshu Somvanshi
Dec 2, 2022
Super nice units!!
Alexandra Brown
Nov 18, 2022
Dani is so on top of things and so helpful!! Love the apartments and love the excellent staff.
Lisa Vancouver
Nov 16, 2022
Love this gorgeous property! Dani was so helpful and friendly.
Alice Sato
Nov 16, 2022
Dani is always a great help whenever we need it!
Liv Nychole
Nov 15, 2022
Couldn’t be more thankful for all the help Dani provided!
Kirk Eggsy
Nov 15, 2022
Dani at Cortland was super helpful and great to talk to. Thanks so much.
Katarina Nicole
Nov 15, 2022
Dani was great, and so helpful
Katarina Nicole
Nov 15, 2022
Was able to get the help that I was needed from the agency! Wonderful staff!
bread
Nov 15, 2022
Dani was really great! Very helpful!
Kyssapie
Nov 15, 2022
Everyone on staff is so personable and helpful! Amazing care is always given by the staff and maintenance crew. A very safe place to live as well!! I highly recommend living here!
Sadra Mirmohammadi
Sep 20, 2022
My boyfriend and I just moved into this community and we are so pleased! (: The leasing agent Michael Connect was so patient with us through the application process, always prompt to help. We moved into a clean and well kept apartment with lots of closet space. The community is also super clean, beautiful and quiet. Would give 10 stars if I could!!! :D
Fernanda Ebel
Sep 16, 2022
My boyfriend and I just moved into this community and we are so pleased! (: The leasing agent Michael Connect was so patient with us through the application process, always prompt to help. We moved into a clean and well kept apartment with lots of closet space. The community is also super clean, beautiful and quiet. Would give 10 stars if I could!!! :D
Fer Ebel
Sep 16, 2022
Living experience at Cortland is luxurious with all the amenities.
Syed Moin
Sep 4, 2022
I have many great things to say about the complex. Management group is actually really great. Always helps us the best way they can with any issues we may have going on. Great living space area super modern and cozy. I would definitely recommend this complex to my friends and family.
Victor Estrada
Aug 17, 2022
Cortland canyon creek has been my home since July 2020. The apartments are new and we love the finishes. The whole service team is so attentive, kind and respectful. This has by far the best place I have lived for 7 years of being a renter. Customer service is great! I love the office team, Leo and Michael are so sweet. Madison has been a amazing person to reach out too and just keep in us up to date on things on our community and loving my sweet Diggity dog. The location is the best thing, every kind of good food place around the sun, anything you can think of in 15 minutes or less. ☺️☺️
Annalee Rodriguez
Aug 16, 2022
I stayed here for a couple of months and I can firmly say this has easily been my favorite Cortland Community! From the leasing process to becoming a resident I have felt appreciated and valued. They are one of the friendliest staff I have encountered! They were nothing but kind to my kai bby and JJ my two little pups! Madison and Michael are so amazing and always are there to help me. The maintenance team is always on point and gets to my request as soon as possible (: if looking for a home look no further!
Marilyn Linares
Aug 16, 2022
Called to ask some questions about the property the other day and got Dani! She was a lot of help, and answered all my questions!
Olivia Barton
Aug 10, 2022
Came to this complex to get a tour and Dani was amazing! She answered all my questions and was so polite! Such a nice change of pace from other facilities!
Elizabeth Price
Aug 10, 2022
Dani was such an amazing person to work with! Wish there was more people like her :)
SkillfulSpartz7
Aug 10, 2022
This complex is great! I viewed an apartment here and was impressed by the facility, but was especially taken with Dani! She works in the office and was so professional and helpful in telling me about the property. She even mentioned that sometimes there are resident events just for kids, which I LOVE. Keep it up!
Amelia BaDelia
Aug 10, 2022
I toured the community with Madison, it was such a beautiful and clean community. Cannot wait to live there.
Karson Houston
Aug 10, 2022
I loved how the apartments looked and Dani was a great help around
Roki
Aug 9, 2022
Extremely helpful, Madison went above and beyond to find me exactly what I was looking for!! Thank you.
tim james
Aug 9, 2022
Madison was a great help. She was very knowledgeable and great to work with
Austin Fortner
Aug 9, 2022
Love living at Cortland Canyon Creek! Madison and Michael are always so friendly and helpful! The community is kept extremley clean! My pups love stopping by the office as they are always greeted with treats and head srcatches.
Marilyn Iinares
Aug 9, 2022
Dani helped me with all the questions I had and was extremely pleasant. Great addition to the team!
alex kory
Aug 9, 2022
Gorgeous community with a great team! The new REM, Dani, is so sweet and great to work with!
Haley Flecher
Aug 9, 2022
I came here for vacation for about a week with my friends, my room was really nice and Dani helped out a lot 😊
Stan HasNoPlan
Aug 9, 2022
I have had nothing but a seamless process from your to move in! I can’t recommend this property enough! Thank you to Madison for really making me feel like family!
Dallas Butts
Aug 9, 2022
Beautiful apartments, would love to revisit again sometime in the future. Dani was of great assistance!
Xavier Delatorre
Aug 9, 2022
Lived here about a year ago so I can safely write a review now: We moved in right when RPM sold to Cortland and thank god they did, because RPM was awful and their leasing agents didn't know anything! While the Cortland leasing staff was amazing and always friendly, I can't say the same about the quality of the apartments. They look luxury, but you can tell they were in a hurry to build the units. We constantly had issues with our A/C and fridge, we also had a garage that was outrageously loud to open. I will say though that maintenance was always quick to answer calls even if they never really fixed anything. Walls are paper thin so you could hear all conversations and steps. Our old upstairs neighbors were so loud and belligerent that we had to call the cops one day and had to file a police report (they concluded domestic violence between family members). All the office did was continue to ask us to keep a "log". They said they would reach out but obviously nothing ever happened since they continued making
Javier Pacheco
Jul 25, 2022
Excelente
Paola Martinez
Jul 7, 2022
I loved living here, loved my apartment, loved the amenities, loved the environment/neighborhood, it’s a really nice place to live, the compound is kept clean (except for bird feces) I love the maintenance staffs, very prompt, very polite, and always wants to help(several times they ask to help with getting stuffs out of my car), one of the maintenance guy walks around during the day and picks up unwanted stuff people leave in the hallway even empty boxes sometimes, the new leasing office staffs are way better than the ones that were there when I first moved in, Paisley, Karla always helpful, polite, makes you feel welcomed, several times they helped me put my package inside my apartment while I was out of town, one time Karla kept a package for me in the office till I came back from my trip, just to show how far they go to help, seriously the best team of leasing agent and maintenance staffs have ever known. Few things I hate - if you call 20 times no one will pick all 20 times( best way to reach is send an
O Bello
Jun 15, 2022
The overall experience is great - quick response from office and maintenance team, building and appliance are new. Here are some annoying parts: 1. short hours of lounge room and other open spaces as mentioned in other reviews (the current solution is disappointing) 2. limited parking area 3. frequent solicitations
Wenting
May 24, 2022
We stayed at Cortland at Canyon Creek for 13 months. It’s an awesome apartment with great customer service. It’s probably the best apartment in Richardson. I am pretty sure that I will never find a beautiful apartment like this.
deepak sapkota
May 4, 2022
I learned about this community from one of my friends and went to check it out recently. I caught the property manager by chance while she was taking a lap to make sure the property was up to par. Madison was cheerful and easy to speak with. Madison answered all my questions and gave me a quick tour around the property. Based on what I saw the property is clean, well maintained, and staffed with professionals who care about their residents. I did end up finding a community much closer to my work but overall, I was left with a great impression of Cortland and would consider them in the future.
Zack Brown
Feb 3, 2022
I had stayed here for 13 months and can say it’s a very pleasant place. We were the first to move in to the apartment. The premises were always kept clean and the apartment services were top notch - always taken care of within a day. Kudos to the working staff. The only problem was it was very hard to reach the leasing office via telephone. It always routed to their main center in Carolina. The office staff was not very welcoming at all times. BUT Paisley was the best! She’s the leasing office manager and always gave an open ear to everyone’s issues. It got a little late to inform our decision of moving but given the situation and conditions, she agreed to honor it with no extra charges. She was also considerate about the little delays while returning the keys. I felt this was the most appropriate way of saying a big thank you for such great experience!
Ria Ghosh
Dec 29, 2021
I loved living here, loved my apartment, loved the amenities, loved the environment/neighborhood, it’s a really nice place to live, the compound is kept clean (except for bird feces) I love the maintenance staffs, very prompt, very polite, and always wants to help(several times they ask to help with getting stuffs out of my car), one of the maintenance guy walks around during the day and picks up unwanted stuff people leave in the hallway even empty boxes sometimes, the new leasing office staffs are way better than the ones that were there when I first moved in, Paisley, Karla always helpful, polite, makes you feel welcomed, several times they helped me put my package inside my apartment while I was out of town, one time Karla kept a package for me in the office till I came back from my trip, just to show how far they go to help, seriously the best team of leasing agent and maintenance staffs have ever known. Few things I hate - if you call 20 times no one will pick all 20 times( best way to reach is send an
Olasimbo Bello
Dec 21, 2021
I loved living here, loved my apartment, loved the amenities, loved the environment/neighborhood, it’s a really nice place to live, the compound is kept clean (except for bird feces) I love the maintenance staffs, very prompt, very polite, and always wants to help(several times they ask to help with getting stuffs out of my car), one of the maintenance guy walks around during the day and picks up unwanted stuff people leave in the hallway even empty boxes sometimes, the new leasing office staffs are way better than the ones that were there when I first moved in, Paisley, Karla always helpful, polite, makes you feel welcomed…. Few things I hate - if you call 20 times no one will pick all 20 times( best way to reach is send an e-mail or walk to the office for immediate response) - I hate how anyone can walk up to your door and knock even at odd hours, since it’s not a gated community (I had suggested that they put the electronic door key fob that residents have on their doors on the hallway doors for extra secu
Olasimbo Bello
Dec 21, 2021
Good
Ashish Kedarisetti
Dec 12, 2021
When searching for an apartment I came to Canyon Creek, and Paisley helped me. She was the most welcoming person, and truly made me feel at home. i’ve never had an experience like this before. The community was beautiful and she showed me all around the community. The gym is very big and the apartments are very pretty. My experience at Canyon Creek was the best experience and Paisley really made this process the best by far. everyone go visit!
Keegan Williams
Nov 22, 2021
Remarkable staff
Kristen Sampson
Nov 22, 2021
Today, I met Xenia Burrola who is an outstanding person. It is so hard to meet kind and genuine people, especially in searching for a home. I highly recommend her! The unit I saw was spacious and actually matched the dimension descriptions. The view on the Greenside road of the complex is beautiful! It has a townhome vibe with the gated patios + steps!
Clari T
Nov 1, 2021
I have been living at Cortland Canyon Creek since the beginning of the year, love the location of my apartment and everything about the community. Met the manager Caitlin and had a pleasant conversation with her. Great place to live definitely recommend it!
Eric Cruz
Oct 28, 2021
Just moved in and all I can say is wow! Beautiful property! Ethan was the man and made the leasing process super smooth
Robert Langley
Oct 28, 2021
Ask Ethan for a tour! He is super energetic and makes the tour super fun! Can't wait to move in here next month!
retromusic777
Oct 28, 2021
Beautiful place. Very well taken care of. Modern look, great pool and management is great and very helpful!
PoisonMe Daddy
Oct 28, 2021
Just renewed our lease after being here a year… Loving here at Cortland has been a genuine pleasure and the best rental I have ever lived in. They are so beautiful. The apartments feature excellent economic use of every inch of space and the closets are ENORMOUS! Seriously, you could fit a large dresser in either one of them in our two bedroom. The amenities are wonderful and well maintained at all times. During my time here they have upgraded the pool areas with added shade cover for tables/chairs and a regulation table tennis table! The grounds are well taken care of and always clean. Doggie stations keeps things nice. The reason this place is great is because of their amazing staff. Period. Paisley & Xenia are THE definition of customer service. They go out of their way to communicate effectively with their tenants, keeping us up to date on changes to services & updates on new procedures. When you have an issue they actually give you full audience and work to resolve it in a timely manner. I have yet to ha
Nicole Evans
Oct 28, 2021
Paisley is awesome here! She is always willing to put others first and loves showing off Cortland Canyon Creek!!!
Jayce Appleton
Oct 28, 2021
Exceptional office staff as their communication is excellent! Have had a very positive experience and have renewed my lease. Dog park is clean and maintenance crew is fantastic.
Bobby Damus
Oct 27, 2021
Just renewed our lease… Loving here at Cortland has been a genuine pleasure. The apartments feature excellent economic use of every inch of space and the closets are ENORMOUS! Seriously, you could fit a large dresser in either one of them in our two bedroom. The amenities are wonderful and well maintained at all times. During my time here they have upgraded the pool areas with added shade cover for tables/chairs and a regulation table tennis table! The grounds are well taken care of and always clean. Doggie stations keeps things nice. The reason this place is great is because of their amazing staff. Period. Paisley & Xenia are THE definition of customer service. They go out of their way to communicate effectively with their tenants, keeping us up to date on changes to services & updates on new procedures. When you have an issue they actually give you full audience and work to resolve it in a timely manner. I have yet to have a dissatisfactory experience. The same can be said about their support staff. Evan in
Nicole Evans
Oct 27, 2021
My husband and I had an amazing experience touring the apartment complex with Xenia! She was super friendly and very professional. She made sure all of our questions were answered. We were well taken care of the entire time! ☺️
Jessica Martinez
Oct 27, 2021
Cortland Canyon Creek is a great community!! I came for a tour and was helped out by Paisley who made me feel at home from the moment her and the other office team greeted me. Paisley and her whole team were great to work with and they made finding my new home hassle free. I also loved how she remembers me when I call or stop by the office. The maintenance staff is so friendly and professional. The process to request maintenance help is easy to submit and they are so responsive. The property is great, the pool and facilities are awesome. I would recommend to anyone looking for an apartment community to cal home!
Becky Burns
Oct 27, 2021
I want to take a moment and really allocate my experience with Cortland Canyon Creek! I was more than blown away with the customer service I was presented by them. Xenia gave me a great tour of the exact apartment I was hoping to walk into and I couldn’t have been more happier and felt more at home. After I went through the process it was very fast and I was really happy with the assistant manager Paisley and property manager Caitlin coming out to meet me and acknowledge me and thank me for the consideration of Cortland Canyon Creek. I signed my lease a day later and I couldn’t be more happier with the choice I’ve made. I shopped A LOT! And I’m so so glad I did what I did! THANK YOU Cortland Canyon Creek for giving me a BEAUTIFUL and WELCOMING place to call home❤️
Chasity Vurich
Oct 27, 2021
Such a beautiful property with AMAZING management/office staff and maintenance team! highly recommend!
Meredith Wagley
Oct 27, 2021
Cortland Canyon Creek, Richardson, TX, is home. Apartments are modern, inviting and designed for convenience and efficiency. The property is dog friendly with plenty of walking and play space for my Goldendoodle. The staff communicate often and respond quickly to maintenance requests. Paisley in the front office is especially helpful and positive in supporting in any way. I'm grateful my new home in Richardson is Cortland Canyon Creek.
MJ Mulligan
Oct 27, 2021
Uma equipe muito boa , incrível tudo aqui , lindo lugar também.
Weuller Reis
Oct 27, 2021
Infiniti pool and entertainment area is quite enjoyable. The apartments themselves are very nice , with beautiful high ceiling, open floor plans, and they are close to various stores, which is very convenient. Leasing consultant was very helpful !
Mayra Burrola
Oct 27, 2021
Cortland Canyon Creek is truly the most beautiful community I have visited. When finding a place for my son, Paisley, the assistant manager greeted me right away & made me feel very at home and at ease about the whole process. She was very professional and brightened the whole room with her smile! The Community Manager, Caitlin, came in as well and visited with me which made me feel very appreciated while I was meeting with Paisley. Xenia and Ethan the two leasing agents, came by and introduced themselves and were so nice. All to say this was the best experience I have had...ever...when visiting a community!!
Fancy N
Oct 27, 2021
Maintenance guys are awesome! Mike is wonderful! Office team is super friendly! Great people and location!
22Legendary
Oct 27, 2021
Love the layout of this place. Super quiet atmosphere with great walking trails. Perfect for my me time.
Mark Robertson
Oct 27, 2021
Xenia was great!!!! Beautiful property!
Manuela Torres
Oct 27, 2021
The moment I toured Cortland Canyon Creek I knew it was the perfect place. The office staff has been nothing short of amazing, especially the manager Caitlin. They are very helpful and accommodating to everyone. The property is absolutely beautiful, and kept clean. I love living here, I would recommend Canyon Creek to anyone!!
Hayley Taylor
Oct 27, 2021
I’ve been here since Cortland Canyon Creek was Society 190. The transition of Cortland coming in was seamless. Me and my husband are heard by management. Caitlin is the best Manager who cares about her residents. Also, Paisley the REM here is one of the best and kindest human beings and has made our experience the BEST in my 8 years of renting. In addition, Maintenance is on top about getting things done for our property. So glad to call this place home!
Annalee Rodriguez
Oct 27, 2021
Property is great, staff is phenomenal. I had foot surgery and couldn't carry a box back from the package center, they got my package for me and brought it to my door. Could not be happier with my choice to live here.
michael sherwood
Oct 26, 2021
Absolutely love Apartments !! Super clean and up to date. Incredible location. Very fair prices especially for the pure quality of everything, and umatched customer service. Speaking of service, they are absolutely top notch. I have thoroughly impressed with the management, manger Paisley. Super friendly and extremely accommodating. She runs the place very well. The couple of minor incidents I had, wer addresses immediately, professionally and always taken care of. Highly recommend Cortland Canyon Creek.
Mark Scott
Oct 26, 2021
The staff here is so helpful and personable!! I spoke with Paisley and she was so welcoming and informative!
Leah Messinger
Oct 26, 2021
I was looking around for apartments to live in for the upcoming summer and the staff at Cortland is amazing! Paisley is super friendly and willing to take the time to help you find the perfect place to live. She got back to my very fast and made the apartment hunt very easy and enjoyable. If you are looking to move to the Richardson area go to Paisley and she will help you find the perfect apartment.
Jack Tuthill
Oct 26, 2021
Absolutely beautiful community, friendly staff, and great neighbors. Anytime I have an issue the staff are always quick and willing to help. I don't plan on leaving anytime soon!
David Estevan
Oct 26, 2021
Really love the apartments and the location. Xenia was especially friendly and helpful. After the tour she even helped me fill out the application. I’ve been living here for three weeks now and I really love it!
Leo Burrola
Oct 26, 2021
Moved into these beautiful apartments in April and have had the best experience since! The location is perfect for me since I work closer to downtown and highway access is super close. My apartment itself is wonderful! The office team is very responsive in assisting with any matters and maintenance requests are completed quickly. Could not recommend Canyon Creek more!! Caitlin in the office ROCKS
Morgan Shope
Oct 26, 2021
Paisley, always goes above and beyond for her residents. she truly loves what she does. Just ask for Paisley she's the best
Edward Moreno
Oct 22, 2021
The office staff is extremely nice. Everything is so close, shopping and running so easy, very conveniently. You can request replace carpet with vinyl floor before moved in.
E Z
Oct 14, 2021
Clean and comfortable. No need to worry about parking. close to UTD, close to market and restaurants. And such great neighbours! Despite of the noisy turnpike, here's the best apartment I have ever lived.
Yisheng Zhou
Oct 11, 2021
Beautiful community. I have extended my lease after residing here for an year . Thanks to Paisley for helping us with the lease extension and offering us the best price possible. She is the best.
sandeep chowdary
Oct 6, 2021
Paisley is the most amazing person. She was very helpful and kind. World would be better place if we have more people like paisley.
manikanth reddy
Sep 28, 2021
Firstly, the leasing office personnel are all great and helpful people. Paisley Norburg especially was very helpful with a lot of stuff and made our moving in experience seamless. Secondly, this is a very friendly and homely community with a great set of amenities to boast. Lastly, my only issue with these apartments is how expensive they can be. Overall, if you can get it for a competitive price then go for this apartment.
Jay Lakhani
Sep 9, 2021
It is a great apartment to live at. It is very close to PGBT and 75 freeways. The management is really helpful and we haven’t have any problem since we moved into this apartment last year. Paisley helped us renew our lease and made every considerations to accommodate us.
Nawa Acharya
Sep 8, 2021
Amanda was amazing!!
Tomer Alpert
Jul 24, 2021
I love living here, I’ve been in 3 Cortland communities and this is by far my favorite. Pretty quiet but close enough to everything. My main complaint is the communication with the leasing office. I have never had such a hard time to get ahold of anyone or get any issues resolved. I understand they are busy, we all are. But voicemails are never returned, emails are really only returned while you are doing the application process but once you move in, it’s very hard to get ahold of anyone and get anything resolved. I’ve been waiting to hear back on a billing discrepancy for weeks now. Have sent emails, left a voicemail, posted on the resident portal, etc. **UPDATE I was able to speak with Paisley the property manager and got my issue resolved and received good communication during it. Updated to 5 stars.
Auston Pribbenow
Jul 21, 2021
I love living here, I’ve been in 3 Cortland communities and this is by far my favorite. Pretty quiet but close enough to everything. My main complaint is the communication with the leasing office. I have never had such a hard time to get ahold of anyone or get any issues resolved. I understand they are busy, we all are. But voicemails are never returned, emails are really only returned while you are doing the application process but once you move in, it’s very hard to get ahold of anyone and get anything resolved. I’ve been waiting to hear back on a billing discrepancy for weeks now. Have sent emails, left a voicemail, posted on the resident portal, etc.
Auston Pribbenow
Jul 7, 2021
We have had prior experience with Cortland management and they are simply wonderful. We moved from our old apartments because the management had changed. The apartments here are new, clean and simply wonderful. The staff is amazing! Karla helped us with our move-in process and she guided us through every step. We have been staying here for a little over 2 weeks now and are really falling in love with the place.
Seethal Jayasankar
Jun 9, 2021
I recently helped my son move to Cortland from a 6 month stay at a previous apartment building 2 miles away. There is no comparison in regards to the area, quality of building, apartment comfort, noise level and view. I stayed at his previous apartment for 2 weeks having traveled 1700 miles from Montana. After a little less than a week here, I can say that this is the perfect place for him. It has elements of the big city life and after exploring the areas nearby, he said this also reminds him of home. Xenia was so helpful and understanding in answering all of our questions and concerns prior to moving in. Karla made us feel so welcome when we arrived and she is so pleasant to communicate with. We had a maintenance issue that was our fault from the move and it was resolved within hours. I am definitely looking forward to visiting here in the future
Tim T
Jun 8, 2021
My wife and I decided to build a house and sell our current home. After dealing with the Pradera across the street, we came here and met with Paisley. The customer service we received from her was second to none. Who does gifts these days for tenants?! This blew my mind (not that we were even expecting anything). The community and everything feels very welcoming and I’m very happy we decided to choose this community. Thank you again to Paisley for the smooth transaction in getting his in before our wedding and big closing on our current home. We can’t thank you enough! For anyone reading this review, check her out!
Joseph Crawford
May 6, 2021
My entire family lives here, in different apartments! We were apartment shopping and the way Paisley treated us, we knew we were in the right spot. She was kind and very accommodating. The property is everything I could ask for. I love working out and love how spacious it is with a variety of equipment. The garage is huge, and the clubhouse is simply beautiful. The staff here are always smiling when you walk in and regardless of who you are they acknowledge you when you walk in the door. I look forward to calling Cortland home.
Educator Angela Hines
Apr 29, 2021
Does this comped have security? Just a question! But I love the property very nice and clean
Sean James
Apr 2, 2021
Editing review now that I have lived here (still 5 stars): Excellent place to live! The staff are very friendly and helpful, especially Karla. When I adopted a dog, they made the process easy and they wanted to meet her and give her some treats and toys, which really meant a lot. They were also good at communication during the Feb 2021 winter storm and power outages. The property is kept clean and well landscaped. The maintenance crew are friendly and quick to help. My dryer didn't work the first week I moved in and they had someone fix it within a few days. In the meantime, they let me borrow a key to a vacant unit so I could use the dryer in there, which was really helpful since I had a lot of wet clothes in my washing machine. Original review (5 stars): I'm excited to be moving in here soon. Property looks nice and new. Leasing office has been really helpful with touring and leasing, especially Alessandro and Taylor. Those two and Paisley are friendly and upbeat.
Luke Moraglia
Mar 23, 2021
I have lived at this property for 3 weeks now and I love it. Karla, leased the apartment home to me and offered a great discount. The complex is modern and clean. It’s also very quite. I’m glad to have leased my new home with Cortland Canyon Creek.
Felicia Lowe
Mar 2, 2021
Very friendly office and maintenance staff. Great place to live!
Heather Hughes
Feb 23, 2021
My Boyfriend and I have been to this place a few days ago. We really loved the apartment. Karla gave us a tour of the whole apartment building and amenities. She was very nice to us and gave us a fair offer and discount, which is really a good price for this apartment! The apartment and the community are very clean, beautiful, and luxury. I would recommend this place.
Mahshid Khoshlessan
Feb 4, 2021
I was resident #8 (ish) so I’ve been here from the very beginning. Original Manger Roxy was incredible! After she left, I saw a rapid decline. Once Cortland took over, they reigned it back in, got it back on track and have made this beautiful community even better. Paisley, the Assistant Manager, keeps it all together! She’s a total blessing and always a pleasure to deal with.
Megan Fleming
Jan 14, 2021
My husband & I walked in and Alessandro immediately welcomed us in. He listened to what we were looking for, was able to match us with our ideal apartment AND within our budget. Honestly we can’t wait to move in. Mostly, I’m here to brag on Alessandro😁 & I’m sure the rest of the staff is just as great! He has been extremely helpful, easy to work with, & is quick to respond. We had looked at another apartment down road and although we weren’t welcomed or treated the way we would’ve liked we were ready to sign. By chance we walked in and Alessandro sold the experience & this apartment. He is the ABSOLUTE best!!
Jasmine Delgado
Nov 26, 2020
I love my apartment! The office staff is really great!!
Paige Phillips
Nov 20, 2020
Caitlyn was amazing! It was great getting to know her and the community seemed extremely welcoming. Definitely looking forward to possibly moving in there!
Parker Ricketson
Nov 19, 2020
THIS PROPERTY IS GORGEOUS!!! Alessandro, Caitlin, Xenia and the whole team is absolutely awesome. We leased right after touring this community! Everyone here is very informative, and super helpful.
Dan & Jay
Nov 19, 2020
Best experience out of anywhere I’ve been. Super friendly staff!
Brennan Mills
Nov 19, 2020
Highly recommend Courtland Canyon Creek! The staff is amazing, they are friendly and outgoing. They always meet your needs.
Grant Krug
Nov 19, 2020
the community is beautiful, the staff is very intentional with what you are looking for, would definitely recommend this propert
Bogar Trout III
Nov 19, 2020
This property is absolutely amazing. Initially, the staff are so inviting and helpful! Alessandro was friendly and knowledgeable about the property. The amenities are so upscale and the apartments are updated with brand new appliances. I would highly recommend this property to everyone!!
Lizette Torres
Nov 19, 2020
Caitlyn was a great help, the property was gorgeous, i look forward to staying in contact with Caitlyn leading on.
Michael Clark
Nov 19, 2020
This place is beyond beautiful! I can’t speak highly enough of this complex. Everything is so new and modern and not to mention the amenities are AMAZING!! This place has some of the friendliest staff I have ever met in my life. It’s such a relief walking into the office and being greeted by nothing but happy and kind people! I would absolutely recommend living here!!
Hannah Lehman
Nov 19, 2020
New build and absolutely beautiful. I’m a big corn hole guy. Can’t wait for the summer to get out to the pool!
Jansen Russell
Nov 19, 2020
Awesome experience here! Staff was nice and always made me feel like a priority. Highly recommend!
William Powell
Nov 19, 2020
Beautiful property. Caitlin was very professional and helpful. Would check this place out if you’re looking for a new place to call home!
shannon wolfe
Nov 19, 2020
Beautiful property in a prefect location with an awesome staff
Shane Owen
Nov 19, 2020
I watched this community get built from dirt up. I lived at Estates of Richardson just behind, and could see it all from my back door. Now I'm becoming a resident and am very excited to move in the first weekend of December. I worked with Paisley and she is extremely helpful and professional. She was very patient with me, as I wasn't the easiest prospective resident due to a separation. Kaitlin is exceptionally helpful and kind as well. This should be a great ride, considering the apartments I'm coming from. Just plain pathetic. And I'm not referring to EOR. I've already seen my actual apartment and it's awesome. Brand new, no one has ever lived in it, clean, and ready to go. I haven't had the opportunity to check out the rest of the community, but I'm certain it's just as nice. I'm am very pleased with my decision to rent from Cortland, and am sure I won't be disappointed. Thank you Paisley and Kaitlin! Scott Carpenter
KC
Nov 19, 2020
I watched this community get built from dirt up. I lived at Estates of Richardson just behind, and could see it all from my back door. Now I'm becoming a resident and am very excited to move in the first weekend of December. I worked with Paisley and she is extremely helpful and professional. She was very patient with me, as I wasn't the easiest prospective resident due to a separation. Kaitlin is exceptionally helpful and kind as well. This should be a great ride, considering the apartments in coming from. Just plain pathetic. And I'm not referring to EOR. I've already seen my actual apartment and it's awesome. Brand new, no one has ever lived in it, clean, and ready to go. I haven't had the opportunity to check out the rest of the community, but I'm certain it's just as nice. I'm am very pleased with my decision to rent from Cortland, and am sure I won't be disappointed. Thank you Paisley and Kaitlin! Scott Carpenter
KC
Nov 18, 2020
Paisley is so helpful. Also, Xenia was great at answering all of my questions. They were so intentional and I recommend going to them!
Rachael Perkins
Nov 18, 2020
beautiful property!
hailey cox
Nov 18, 2020
great property, really nice ladies in the office! love living here.
a martin
Nov 18, 2020
We moved in here a couple of weeks ago and it has been great. Love it so far and the staff was great and very helpful. Would highly recommend!!
Holly Larsson
Nov 17, 2020
Wonderful office staff! Great service team! Love living here!
Max Out
Nov 17, 2020
Love this property!!- the closet space is like a second room haha. and the Management is very helpful and nice. The leasing agent Alessandro was a big help and amazingly patient during my decision making to finding the apt. for me.
Dre Cole
Nov 17, 2020
So I've been living here since March 2020 and I can say I am very happy. Originally when the apartments were owned by the last company and not Cortland, I had some major issues with management and serious problems not being take care of. I even left a very long, negative, 1 star review. Ever since Cortland took over, I was immediately called to talk about what had happened previously and even though I wasn't able to answer at that time, they have been amazing. I am constantly seeing emails about our community, our lawn service is top notch, and I feel well taken care of. Love the wonderful new staff who are all very kind and caring. The only things I would critique are possibly more security cameras on the outside of the apartments near Greenside and a hot tub lol! Thank you Cortland for changing my mind and making this place much more worth living at!
Elizabeth Schillinger
Oct 25, 2020