Great location and service requests have always been fulfilled same day or the next day. They are very fast and accommodating.
Mar 30, 2021
Excellent customer service from all the team members no complaints
Mar 23, 2021
Not too shabby guys! Cute apartments, good price, incredible location, and maintenance is ON IT (I mean ON IT). While the staff has drove me crazy a time or two, they have really come through and addressed my concerns! I'd recommend this place to a friend, not just as a resident, but as an apartment industry professional!
Mar 5, 2021
Although I didn't lease at Cortland Bryan Place, the property- and, especially their leasing agent Sarah- highly impressed me! Sarah is one of the most hospitable and thoughtful leasing agents I have ever come across. From the moment I walked through the door of the property, Sarah treated me like family and addressed any concerns that I had. I am sure that Cortland Bryan Place is a great place to live: I have friends who live there and say that they love living at Cortland, have not had any issues, the maintenance is great, and that they feel safe living there. I was most impressed with how there are apartment units at Cortland that have personal garages. Definitely check this place out, and make sure to ask for Sarah!
Feb 21, 2021
Not a review of the property, but of my experience working with leasing consultant Sarah! We didn't end up leasing through Cortland BP (yet), but working with Sarah has made this whole process so much easier. She has met in person TWICE and is so patient with my bajillion questions. Also took the time to walk through various timing scenarios based on my budget. Appreciate you, Sarah!
Feb 12, 2021
I really like this place, I have been in this apartment complex for almost 2 months. One of the plus features of the place is the way that they handle maintenance task. Today, there was an issue with the heater in 27F temperature (what are the odds, right?!), Alex and Oscar worked on this issue for half a day and they did a great job fixing it.
Feb 11, 2021
It's not very often you meet a team that you want to brag about. I mean really, really brag about. I just moved in and this team has IT! They are by FAR the most professional, friendly, helpful, caring team that I have met to date. Their attention to detail and compassion for the residents is rare. Always respectful, considerate and they go above and beyond. There are always crazy days, I have witnessed their ability to deal with situations quickly , effectively and compassionately. I can't say enough great things about this team! Itati, Brett, Julia, Martin, Jose, Victor, Julio, Veronica and Tony. This is the FIRST time in my life, I know everyone's name, because they all have introduced themselves to me. I am amazed at the level of customer service and care this team displays on the daily. But you also need to be accountable for yourself as a good resident. I love living here! I'm a big fan. If you come in and look, tell them Peggy sent you - what are you waiting for? Come check it out!
Feb 7, 2021
Hands down one of the best places to rent from in Dallas. My leasing agent MG took better care of me than anyone I've ever rented from before. She was there for me from start to finish. My apt looked great upon move in and she got what ever issues I had taken care of before move in. I highly recommend you ask for MG if you want to find a place. 👌💯💯
Feb 2, 2021
I live directly behind Cortland Bryan Place (CBP), but have never lived in CBP. I have found the staff to be professional and very helpful. Most recently I have contacted Wyatt. He has always responded to my phone calls or emails. I have tried to be a good neighbor and CBP has been a good neighbor to me.
Jan 29, 2021
Wanted to give it some time after I moved in to get an overall experience before leaving a review. I moved in mid December and have had the absolute best experience. Starting with the tour and initial introduction to the property, my wife and I could really sense that Sarah was committed to providing exceptional customer service and willing to go the extra mile to assist us in the application process and lock in a unit. Though we live in an imperfect world and issues crop up, we can always count on Sarah to provide solutions and resolve anything we need help with. Having a reliable and responsive leasing agent is invaluable these days and goes a long way in my book. We feel at home here and have no plans on moving for the foreseeable future. Thank you Sarah and C@BP staff!
Jan 29, 2021