The team here is wonderful everyone from leasing team to maintenance is so helpful and friendly. Anytime I put in a service request its responded to in a timely manner, usually 48hrs or less. The leasing staff has been wonderful, its a big community and they are so responsive, friendly and helpful.
Verified Resident 673155
Aug 4, 2019
Very nice community. Office is super busy, but efficient and has a guarantee repair policy. Staff has been awesome, professional and efficient. Pool and resident lounges are very nice. Valet trash removal is convenient. On property security helps a lot to keep things mellow. Neighbors, as far as I've seen, are pleasant and mellow.
Verified Resident 665394
Jul 16, 2019
I love how fast and efficient maintenance is, every time Ive had an issue and submitted a WOR they have always completed it within 24-48 hrs. Access to the pool, is so convenient. Gym is amazing & i love how secure the parcel room is.
Verified Resident 664265
Jul 13, 2019
This is an awesome community to live in, it has a little bit of everything to offer for everyone. Its peaceful, beautiful and very friendly staff. Thumbs up! PS. Yes I renewed My lease! They didnt even raise my rent!
Verified Resident 649250
Jun 6, 2019
What a wonderful experience!! Reagan and her staff are absolutely delightful. My son, who is relocating to Charlotte in July was in search of the “perfect” place.... We found it! From the moment you walk in the front door you feel at home and welcome. It is spotless and gorgeous! So many amazing amenities as well. Two pools that are glistening, amazing gathering areas to chat or relax. A pristine, state of the art gym , which my son was very impressed with. His apartment is just stunning! Granite, custom tile backsplash , charging station, Bluetooth in the kitchen, stainless appliances, beautifully painted and even the doors have a custom look. Ample, ample storage. The best part though, was the absolute care and attention Reagan and her staff gave us. They are all very professional while being so easy going and just fun to be around. We left there very informed, with all of our questions and concerns answered. We looked at several properties ,and Cascades hands down offers the best of everything! I’m so happy my son chose Cascades at Northlake!
Jun 5, 2019
I love this community! Best staff by far! Always helpful and courteous. Clean and quiet grounds. I would recommend this community to anyone. Updated interiors and pricing are by far the best of any other community on the strip. Best bang for your buck! And trust me I looked at ALL of them before I made my decision.
Verified Resident 646422
May 30, 2019
We have been living in cascades for more than an year now. It has been comfortable and we havent encountered any issues so far. The management is always prompt, helpful and appreciative. The community is pretty well kept.
Verified Resident 636636
May 7, 2019
When I was looking for an apartment, Cascades was actually not even on my list. It was the last property that I just happened to drive by that day. I stopped and noticed a woman in the parking lot picking up trash. I walked inside and waited a moment until the woman walked back in, and introduced herself as Ragan. She never mentioned she was the manager. She immediately made me feel welcomed, She listened to my needs, and took me to the perfect apartment for me. All day as I had looked at apartments, no one had listened, no one had taken an interest in me. But Ragan did, she showed me the perfect apartment, made me feel welcome, and has exceeded my expectations in every way. This is not an apartment complex, this is an apartment community.
Verified Resident 625179
Apr 9, 2019
Cascades at Northlake is a beautiful community full of beautiful people!.. I would advise anyone looking for a comfortable, beautiful and safe place to live to move into Cascades at Northlake. It's the absolute best.
Verified Resident 622501
Apr 2, 2019
The staff is GREAT. Ragan, Andrew, Bri and Brianna are all so helpful. They have helped my roommate and I on many occasions. They all go out their way to make sure issues get resolved. I absolutely LOVE the staff here and the apartments/grounds are amazing. While you can't control your neighbors and technical issues that pop-up, Ragan and her team jump to the occasion to fix it. They're all easy to talk to, genuine and kind.
Mar 4, 2019