Featured Reviews

Nice Apartments

Teneshia Bost

Jan 9, 2022

Google

I am currently looking at leasing an apartment here within the next couple of weeks. I have another 2 properties (one other Cortland community) to view before i make a decision. But, I have to say this community and the leasing agent, DeAzha (spelling) left such a great impression on me. She we very pleasant, patient, and knowledgeable. She answered all of my questions and showed me all of the three 2 bed models and gave me the absolute best tour. She is a jewel and by far the best leasing agents I've encountered today in my search. Thank you Cortland and DeAzha for a great experience.

Jay Wells

Jan 8, 2022

Google

Daèzha was very helpful with my move in process and is always one email or call away when I need any assistance. Thank you so much Daèzha.

Malik Hinton

Dec 28, 2021

Google

Where to start. I’ve moved to a lot of apartments before and I’ve never met such an amazing leasing agent to help us and be as involved from start to finish. Daezha went above and beyond to make the process as easy as possible for us since we were moving in from several states away and couldn’t see them in person. She answered my many many questions and was always so nice about. She even waited for a us after hours to get our keys since we were doing a long drive here. The apartments are even more breathtaking than I’d thought they be! I’m truly so happy to be apart of this community! Can’t wait to get to know our neighborhood more! (And yes every apartments has Bluetooth speakers in the kitchen!!!)

Alisson Sanchez

Dec 22, 2021

Google

I have been living in Cascades of Northlake for going on a year. The amenities this place has to offer are phenomenal! Loving every bit of my stainless steel appliances, nest thermostat, vallet trash, evening security, and the gym. These perks are amazing, but the real gem in this community is Ragan, the property manager. She really takes her time to be there for residents and she is super transparent. She has always greeted me with a smile and an open door. Thank you to Ragan for the bagel bar, the complimentary donut food truck, the Starbucks chai latte, but most importantly thank you for being available and for your courtesy. The team at Cascades of Northlake continue to exceed expectations!

Adrienne Walsh

Dec 21, 2021

Google

I have to say I love this place! I I’ve just moved in here with my partner and we are loving it! Great neighborhood and great staff especially the one who helped us out, Daeźha Moss!! She has provided professionalism the whole way through the process! She is the person to go to for a nice place to stay!

Davaughn Walters

Dec 16, 2021

Google

Daeźha Moss is absolutely the most helpful genuine person ever. If you’re considering moving into cascades YOU NEED HER! The apartments are gorgeous you won’t regret it.

Nadia Naomi

Dec 16, 2021

Google

My heat wasn't working and they got someone down here as soon as they could and got it taken care of. They are always nice and professional and friendly and make needing work done a painless experience.

Vanessa Beck

Dec 14, 2021

Google

My heat wasn't working and they got someone down here as soon as they could and got it taken care of. They are always nice and professional and friendly and make needing work done a painless experience.

Dec 14, 2021

Survey

Great staff....

Lesharion Johnson

Dec 14, 2021

Google

Needs better customer service and property needs and update for the price u pay in rent

Steph “Steph” Almonte

Dec 10, 2021

Google

Maintenance Tech Kim was friendly and detailed about her findings and repairs. Great Customer Service!!!

Benny Gibosse-Baez

Dec 8, 2021

Google

Maintenance Tech Kim was not only friendly and she explained everything she did and found before and after her repairs. Great Customer Service.

Dec 8, 2021

Survey

Maintenance Tech Kim was friendly and detailed about her findings and repairs. Great Customer Service!!!

Dec 8, 2021

Survey

This is the nicest place we have ever lived. Janay was very helpful during the move-in process and made it an easy transition for us. The neighborhood is very friendly and we highly recommend this place.

Alex Sullivan

Dec 6, 2021

Google

Great experience Daèzha was amazing, answered every question. Extremely helpful made the whole process easy.

Jasmine Mayo

Dec 2, 2021

Google

I had a GREAT experience getting my apartment I absolutely love it here. Also I was help by Daèzha moss and she is the absolutely BEST.

kenyetta dickey

Nov 16, 2021

Google

Awesome place! Daezha helped me with the application process and follow up and before I knew it, I was in within a week! I recommend it!

Dtrain 84

Nov 14, 2021

Google

OMG!! The best experience ever. Ms Daèzha Moss was a true gem. Ms Moss put all my worries to rest. I was moving from out of town. I ran into an issue during relocation travel. Daèzha I thank you so much your customer service was outstanding thank you for taking care of me. I was able to move in with no problems and no stress. I would recommend your service over and over again. Make this place your choice if this is your future area to live.

Valencia adams

Nov 12, 2021

Google

Daezha helped my aunt move in and the entire process was smooth and seamless. Daezha even checked up on my aunt after she moved in which was greatly appreciated! Highly recommend staying here.

Rebekah Taylor

Nov 11, 2021

Google

Janay made this move so easy ! The staff was very helpful after we have had a difficult time finding a home since we were relocating from a different city . Janay Rocks and I just want to thank the Cascades at Northlake for our lovely new home !

Tamaya Dillard

Nov 10, 2021

Google

Cascades at Northlake is by far the best apartment complex I have ever toured or lived in. Our move-in process was very smooth. The staff at the leasing office were so friendly and welcoming. The units are very spacious, clean, have so much natural light, the ceiling is high making it feel so much bigger, the building is well kept, the neighborhood is safe and close to many shopping centers. The fitness center is very big and there are two swimming pools that can accommodate many people. I can go on and on all day long. Highly recommend it to anyone looking for a peaceful, safe, and family-friendly apartment.

ASMAIT HABTEGHIORGHIS

Nov 4, 2021

Google

I am a resident here, Ragan is the property manager she is AMAZING. She runs a great complex here. They make sure we are taken care of and I couldn't imagine living anywhere else in Charlotte. Cascades is the place to be!!

Kendrick Jones

Nov 3, 2021

Google

I recently relocated to North Carolina and was looking at many homes for rent. I finally decided I would settle for an apartment. Cascades at Northlake was the second complex that I toured ( the first had terrible staff working their office) and it was the last. I was greeted by the most professional and friendly staff. Daèzha made my entire experience great from start to finish. I toured the apartment on Wednesday and got my keys on Friday. My children love all the amenities and spacious apartment. I am glad I am finally feeling like home in North Carolina.

Romaine

Oct 12, 2021

Google

Beautifull place, I lived for 3 years and I loved it.

Manolo Maldonado

Oct 6, 2021

Google

This place is worth the review! Outside of being a beautiful community, they probably have the greatest staff I’ve ever dealt with. I recently relocated to Charlotte and Emily was the best help. She made sure I was taken care of from our initial interaction throughout the entire move-in process which has only made me feel more at home! I will definitely be referring others in the future.

Justin Brodie

Sep 25, 2021

Google

New resident here! Just moved in last week and I can say that I absolutely love this place! Big thank you to Daèzha Moss for all her help! She is literally so amazing and continues to check in on us to make sure we are doing well. Looking forward to my time here at Cascades at Northlake!

Rena Rose

Sep 23, 2021

Facebook

Price, location, amenities and layout are exactly what I was looking for. I searched for months for a place that was within my budget and particular taste. Emmy, Deja and Regan are the best. Quiet neighborhood.

Jennifer Michelle Everyday (Everyday Runway)

Sep 23, 2021

Google

Hello all. I’m going to be a new resident at Cascades at Northlake. My family and I are super excited for the new move. If you guys come to see what they offer please and I say please speak to a young lady by the name of Daezha Moss. This young lady is awesome and the sweetest !!While waiting to finish up some paper work, she kept in contact at all times. She kept me knowing what was going on and if I needed to complete something. Daezha is an great asset to have on your team. Great customer service at all times, wherever I needed anything she was just a call or text away. Daezha is the Best !!

Shirley Matthews

Sep 23, 2021

Facebook

I am so excited to call Cascades Northlake home. From the first tour with Emmy to the signing of my lease, they have been phenomenal. the grounds are well maintained and the clubhouse is going to be my second favorite place. I am looking forward to a peaceful stay here.

Jennifer Michelle

Sep 23, 2021

Google

Janay’s spirit is so sweet, caring and professional. This apartment complex accommodates all my needs and especially moving from a home to an apartment that was a major concern.

Richard Thompson

Sep 23, 2021

Google

Cascades is really a great property.They exceed all my expectations. Janay is amazing- Professional ,kind, and so personable.

Nealando Cannon

Sep 23, 2021

Google

I came in just to see the property and Emmy greeted me and offered me water from the heat (that caught my attention well). She answered ALL My questions and now I feel comfortable with having my sister apply here

Tywaun Moore

Sep 23, 2021

Google

I took a tour of your properties last week. I absolutely loved the property and the Leasing consultant Dae’Zha Moss was a breath of fresh air while taking the tour. She was able to answer all questions I had and was very detailed.

ebony wells

Sep 23, 2021

Google

I was touring with my brother and Emmy was really helpful and friendly.

Adrian Hernandez

Sep 23, 2021

Google

I can’t say enough good things about this location! I came to get information about leasing an apartment once we move back to Charlotte and the staff was so welcoming and informative! I met Daezha (leasing agent) and she answered every question I had and more. The amenities and grounds are stunning and well kept. I also had the pleasure of meeting Kim (maintenance supervisor) while visiting and she is beyond passionate about her job and takes pride in her work and performance of her team. We truly look forward to the prospects of moving here in the near future.

Hannah Rich

Sep 22, 2021

Google

Kim, the maintenance supervisor is truly the best! She always has a smile on her face and is very welcoming. She has a great team who are always willing to help with service requests. Thanks for all ya'll do!

MC Rich

Sep 22, 2021

Google

Excelente service best worked in this company Appreciate him all the time Manuel Amigon

Elvis gonzalez

Sep 22, 2021

Google

I could write a chapter on how great the team over at Cascades at Northlake are. Brandon and Reagan are phenomenal at their job. All of my concerns were met with straightforward answers. They are the friendliest staff around and provided so much aid and resources during the pandemic. It really made the entire process pain free and very reassuring. Maintenance is amazing as well, fast, professional, punctual. I’ve recommended this complex to a few of my family members and friends.

James Jones

Sep 22, 2021

Google

Remi is absolutely fantastic. Very personable and friendly. 10/10 great person and would recommend

Brandon McMillon

Sep 22, 2021

Google

WoW! With such a beautiful property, they have an great staff! I was walking the property when I met Ms. Kim Lucas, an amazing employee.! So welcoming, and heartfelt! Thank you Cascade staffing.

Myles Garrison

Sep 22, 2021

Google

The maintenance team is awesome. Everytime I do a service request, they are always quick to fix and correct any problems I am having at my apartment. I would like to personally thank Manuel who was awesome finding the problem with my dryer and fixing it really quick.

Khu Vang

Sep 22, 2021

Google

I love it here, the whole office team was amazing with helping me get moved in ASAP. They did everything I needed done even after I moved in. I honestly have no complaints and Daèzha Moss was extremely helpful and so patient with me. I highly recommend

Toni Charles

Sep 22, 2021

Google

Always on goo!,friendly and polite and won’t stop till the jobs done

Mekayla Washington

Sep 22, 2021

Google

I was a walk in and emmy discussed prices and was really friendly and helpful

Bella Parks

Sep 21, 2021

Google

Daézha gave me and my friends a tour she was wonderful and pleasant and inviting and answered all of our questions!!!

Michael Diggs

Sep 21, 2021

Facebook

I am currently in the process of looking for an apartment and The Wren at Cascades had caught my attention. I decided to come in for a tour and Daezha was so energetic and welcoming. I love how enthusiastic she was about the complex and it’s amenities. Cascades is definitely at the top of my list of potential homes!

Deaviona Black

Sep 21, 2021

Google

I just moved in and I already love the community. It’s a very calm a beautiful environment. The office staff made the move-in process run smoothly. Daèzha, in particular, made everything so easy and seamless. I’d recommend Cascades at Northlake to anyone who is looking for a nice and quiet community to call home.

Xavier Wilds

Sep 21, 2021

Facebook

Both Emmy and Daézha from the office have been very helpful from the tour to the application process and making everything go smoothly for me so far. Looking forward to moving in soon!

David Harris

Sep 21, 2021

Google

My experience was exceptional thanks to Daèzha. She made the application process easy and effortless. She was very knowledgeable and very understanding to our needs. I really appreciated all that she did to help us.

Kris B. Davis-Bing

Sep 21, 2021

Facebook

I visited to look for a new home and while I was there Daézha helped out soo much. She was very attentive and helpful.

Valerie

Sep 21, 2021

Google

My cousin and I took a tour here recently and enjoyed the community. Daézha was EXTREMELY helpful when answering questions and showing us around. Will be applying soon! 😊😊

Ashton Foushee

Sep 21, 2021

Google

I just moved in and I already love the community. It’s a very calm a beautiful environment. The office staff made the move-in process run smoothly. Daèzha, in particular, made everything so easy and seamless. I’d recommend Cascades at Northlake to anyone who is looking for a nice and quiet community to call home.

Zay W.

Sep 21, 2021

Google

My experience was exceptional thanks to Daèzha. She made the application process easy and effortless. She was very knowledgeable and very understanding to our needs. I really appreciated all that she did to help us.

Kristen Bing

Sep 21, 2021

Google

Lets just start off by saying I never leave reviews but this community deserves one! I moved in Summer 2020, while being 8 months pregnant and it very smooth and stress free on top of the staff having great communication. The neighborhood is very quiet, CLEAN and friendly! I didn't use any of the amenities due to COVID and the CDC restrictions but the gym and pool areas are really nice! While staying in my unit I had only 3 minor maintenance request and the maintenance team fix it within hours unless requested on the weekend. Only con that I could give this place is the parking, I think they should either assign parking or allow you to pay for space(s) because if you come home after 5:30ish on a week day and 7 and/or 8 on the weekend you WILL have to park a little walk from your unit. I moved out Summer 2021, ONLY because the renewal rate for my unit was the extremely high for the area and the complex. I paid the same rate they were requesting, when I rented a apartment Uptown Charlotte with more scenery and

Essence Bomar

Sep 7, 2021

Google

Dre was a great guide and very informative.

Zoria Gaston

Jun 9, 2021

Google

Dre was very helpful I was very pleased with the information I received from him and will be doing my application tonight.

Erica Ann

Jun 4, 2021

Google

Dre was super helpful and thorough. Loved the property

Diamond McKoy

Jun 4, 2021

Google

Toured this complex and was very impressed. Dre answered all of my questions and made feel very welcomed. - Suzzie

Suzanne Jones

Jun 3, 2021

Google

We love staying at Cascades! Quinton is a top notch service technician and always exceeds our expectations!

Legacy Kza

Oct 14, 2020

Google

Love this complex! I toured multiple apartments in the area in one day but came back to Cascades because of Dylan. He tipped the scales with his amazing tour. He was so transparent, informative and most pleasant!

Jasmine Lee

Oct 6, 2020

Google

JB is an outstanding leasing agent with in-depth knowledge of the property. Thanks to JB’s extraordinary hospitality, my time at Cascades at Northlake has been a breeze!

Hiral Patel

Sep 4, 2020

Google

The staff at the leasing office are super nice and helpful! Both Emily and Cindy have helped me in the past with great patience. 5-star service!

Cristina Mao

Sep 1, 2020

Google

Look no further! Cascades at Northlake is the place to be! It has been sheer heaven since I moved here last October. The staff is super friendly and accommodating. The apartment is beautifully decorated and the residents are nice too.

Verified R.

Jul 10, 2020

Apartments.com

To start off it's a beautiful community it's an ideal location honestly customer service what has been going great.

Ariana Cofield

Jul 2, 2020

Google

Everything is overall amazing!

Verified R.

May 9, 2020

Apartments.com

The complex is conveniently located, the apartments have various desirable features, the amenities are top notch, and the team members are all super friendly! Overall high quality compared to many places I've lived.

Verified Resident

Apr 4, 2020

Apartments.com

JB was super helpful and patient when answering all of my questions. Thanks JB for your excellent customer service!

Kendall Freeze

Mar 17, 2020

Google

This process was flawless! From scheduling my tour online, to all of the friendly faces in the office, I was wowed! I am moving from another state, nervous, and exhausted and Dylan helped make this process so easy for me! This is actually my very first apartment buying process ever and Dylan made sure I understood each step of the way. He showed me every floor plan and the amenities and made sure all of my questions were answered. I left to think about it and came right back! I move in this weekend and could not be happier with my selection. Thank you Dylan!

Nikki

Mar 10, 2020

Google

Cascades at Northlake has far exceeded my expectations. The apartments are designed beautifully and their customer service is impeccable. I recently had an issue with the valet trash pickup. I emailed Emily S. at the leasing office and she personally came to pick up my trash. She is always so personable and helpful! Love, love, love living here!

Miranda Ramsey

Dec 20, 2019

Google

I’ve lived at this property for a about 7 months now and I can say that it has been a good experience so far. Leasing Agent Christine Rutherford has been wonderful from speaking to her over the phone to actually meeting her in person she made my move in seamless.

Kawahna Harris

Dec 10, 2019

Google

My fianceè and I have been living here for about a year and a half and it has been a fantastic experience. The staff commits themselves to keeping the residents happy and aware of anything related to the community. Emily in the front office has even taken the time outside of business hours to make herself available to us, answering questions related to our account. The maintenance crew is efficient and works tirelessly to keep everyone safe and happy. These are just a few of the reasons why we've decided to renew our lease.

Jack Roberts

Nov 26, 2019

Google

My wife and I love it here. We are new to North Carolina and Cascades at Northlake was the perfect welcoming gift. A resort style pool, a great private gym, a parcel service that sends notifications via smart phone application, and much more- we couldn't be happier.

Verified Resident 709453

Oct 23, 2019

Apartment Ratings

I recently moved into Cascades at Northlake and my experience thus far has been amazing! The staff at the leasing office as well as other staff members have been so pleasant and helpful. Their customer service is impeccable! I'm glad that my boys and I made this our new home!

Verified Resident 705520

Oct 11, 2019

Apartment Ratings

The team here is wonderful everyone from leasing team to maintenance is so helpful and friendly. Anytime I put in a service request its responded to in a timely manner, usually 48hrs or less. The leasing staff has been wonderful, its a big community and they are so responsive, friendly and helpful.

Verified Resident 673155

Aug 4, 2019

Apartment Ratings