I've been living here for over a year and it's been one of the best renting experiences I've had. Daezha has been an amazing asset to the leasing staff. Not only is she responsive, she goes above and beyond to make sure her residents are satisfied. I recommend working with Daezha during your leasing experience. She is friendly, knowledgeable and goes the extra mile.
Chauntee Renea
Nov 10, 2022
My girlfriend and I love our new place it is very much home welcoming we have a newborn and it is a quite community. Cascade has great staff with the assistance of leasing office agent Rae she was very detailed and professional throughout our tour of our new home
Kallum Johnson
Nov 10, 2022
Great facilities. Great living spaces! Deahzia, one of the associates there was a great help. I can’t wait to move in.
Tev C
Nov 10, 2022
Although I did not go through with the whole process of getting an apartment with you guys, Daezha Moss made the process very enjoyable for self as well as my family. Finding a place to stay can be very stressful but Daezha made the experience very delightful, as well as enlightening. Thank you again for being patience with me & I look forward to seeing about a lease later on down the line!
Shawn J.
Nov 10, 2022
Daezha went above and beyond to make the leasing process as easy as possible for me I’m so excited for my move in Saturday
AA Tv
Nov 9, 2022
Daezha was extremely helpful with my cousin moving in and making sure everything was good for her.
Calesha Battle
Nov 9, 2022
Daezha was super attentive and helpful when we needed assistance with our application. She went above and beyond to maintain contact with us throughout the application process. And when Daezha wasn’t in the office, Shatarra and Emily were so helpful and friendly! I truly appreciate the staff here and it really makes me feel happy and at ease to know we’re in good hands!
Karla Jenelle
Nov 9, 2022
Daézha is extremely helpful and goes the extra mile. I am so grateful to experience Cascades at Northlake.
Omari Walker
Nov 9, 2022
The best experience i have ever had viewing an apartment. Macho was outstanding. I enjoyed seeing every part of the community and i can’t wait to move in. (The gym was my personal favorite)
Jalen Rice
Nov 9, 2022
Daezha was super helpful and super supportive. She made the everything very desirable and I’m very happy with how much she helped me !
Sabrina P
Nov 9, 2022
I came to Cascades at Northlake after having a horrible experience at another Cortland property. After just moving into a different Cortland property, I needed to move again in less than a week. Daezha was extremely instrumental in helping that happen. I scheduled a tour and came in way ahead of time and Daezha still took great care of me! She gave me a thorough tour of the facility, showed me two floor plans and walked me through applying. I applied, was approved and able to move in the next day. Daezha understood the urgency in my situation and moved things around so I could move in earlier in the day than scheduled. The Cascades staff has continued to check on me regularly and have made this a great experience. I really appreciate all Daezha’s help and great customer service! The entire Cascades staff has been amazing, 10/10 recommend!! And the apartment is clean and safe, no complaints!
Gabrielle Ellis
Nov 8, 2022
Daezha is the best everyone should experience cascades!
ty envy
Nov 8, 2022
This is year 3 for me living with Cascades at Northlake. It has been an amazing experience. The staff here are so friendly and welcoming, especially Daezha, who have made living here easy and they became like family. I’ve enjoyed the community events, the amenities, and the location. I would definitely recommend living here! 👏🏽
Indoce Cox
Nov 8, 2022
This is my first apartment in Charlotte and I was truly pleased with my introduction to Cascades at Northlake. Daezha was very helpful to me in my initial application and viewing process. When I decided to sign my lease here, the management team was extremely helpful & professional, especially when there was a slight mishap with my original apartment. They were very quick to assist me and make sure I was completely comfortable with my new apartment assignment. I am truly grateful for the experience I have had with Cascades and I look forward to renewing my lease with this community.
Ayobami Akerele
Nov 8, 2022
I recommend Cascades at Northlake, Daezha works hard to make each resident a priority. Daezha always comes through for me. She’s who I deal with at all times, for everything I need. She makes sure I’m always taken care of. I would definitely recommend Cascades at Northlake because of my personal experience.thank you
Toni Charles
Nov 8, 2022
Great location and wonderful floorplans. Daezha and Rae are incredible! They made the move in process seamless and have continued to follow up with me even after move in. Thank you ladies!
Patrick Gillen
Nov 8, 2022
I came in for an apartment tour back in October 2022. Daezheduled my appointment to come in and view the apartments as well as the community. Daezha was very down to earth, empathetic and understanding to my needs and wants in a new potential living environment. In the end I was not approved for the apartment due to household income requirements. Daezha went above and beyond to help me find other solutions due to the time sensitivity of me moving. She even checked in with me until I found a safe and nice place to move into. Thank you again Daezha. We need more people like you working in the leasing offices. I would definitely recommend people to checkout Cascades at NorthLake.
Fabienne Gutierrez
Nov 8, 2022
Cascades Northlake is great! The location can’t be beat and neither can the leasing and maintenance staff! They are super friendly and responsive to emails/calls/visits to the front office. My dog and I love the community and all the fun resident events they plan for us! Also having two community pools is such a nice bonus
Jordan Ferris
Nov 8, 2022
I recently moved here Nov 4th & I already love the community. Daezha was wonderful help! She had wonderful communication with me throughout the whole process & getting approved was fast and easy! My first time touring the apartment Daezha immediately made me feel at home by her personality & the relationship she has with the residents & their puppies. I made a wonderful choice moving here!
Shamiya Thompson
Nov 8, 2022
My leasing agent was Daezha, and she made the process for me so easy. She reached out to me immediately after seeing I was interested. Took me on a tour and a day later I was approved for an apartment. She’s very good
Gabby T
Nov 8, 2022
Everything about the Cascades at Northlake is amazing! You can't beat this location, and the staff is very friendly and helpful! This is one of the cleanest grounds I've seen. They really take care!
Baby
Nov 8, 2022
I recently moved to Charlotte and Daézha was very welcoming. She very knowledgeable and gave a excellent tour of community. She was very helpful every step of way from the application process to my move in day. I highly recommend booking your next tour with Daézha !!
Tijaina Hill
Nov 8, 2022
I came in a few weeks ago to look at an apartment. Daezha was super accommodating. She gave a thorough tour and answered all of my questions. She was very friendly, and did an amazing job following up.
Keyara Stevenson
Nov 8, 2022
This is an amazing place to live! The staff is awesome. Shatarra helped me the entire way through! She communicated with me everyday and kept me informed and made the move in process smooth!! Give her a raise!!
Alexia Johnson
Oct 31, 2022
Great community that is really quiet and clean. Management is very respectful and addresses your needs. Daezha, the leasing specialist, does a great job of keeping you updated and making sure you are well taken care of. Overall great value.
Kendall Joseph
Oct 12, 2022
Shatarra helped make my move to Charlotte as smoothly as possible!! Leasing agents are very friendly and helpful!
Arii C
Oct 9, 2022
My experience moving to charlotte was so smooth thanks to Daezha.! She was so welcoming and friendly. The community is great so far 10/10!!!
Kevlyn Janae
Sep 23, 2022
Rae went above and beyond to help me get everything done and settled in.
Bella Monae
Sep 20, 2022
When making the move to Charlotte, I booked myself six tours in one day because I was in a time crunch. Cascades at Northlake was my first tour of the day, and my best out of the six. Daezha answered all of my questions and concerns, and even followed up with me to make sure I was content. Daezha was so sweet and kind, and accommodated for me, as I was in a rush while trying to find a place to live ASAP. Upon moving in, I had and still have no problems. I really enjoy the amenities like the gym and pool, the valet trash, and how there’s always parking spots. 10/10!!! :)
Erin Tollinger
Sep 16, 2022
I was very excited about moving here. I found two apartments that I liked and completed my application. Before committing financially, I scheduled a tour. A leasing agent told me the apartments were not available. I felt like I was being steered away from renting here. I immediately contacted Cortland directly. The Leasing Manager responded quickly and explained why the two apartments were not available. She offered me some options. I feel good about my decision to move here and really appreciate the action taken to turn my experience around.
Tracey Gibbs
Sep 12, 2022
Daezha is the best !! Super helpful & attentive will answer any question you have and trust me i had a million she made my transition to Charlotte super smooth make sure y’all go see her !! And the apartments are fye
Secaya Wilson
Sep 8, 2022
Rae was extremely helpful during the move in process! I accidentally entered an incorrect date for move-in and the help she provided saved me and my family a lot of stress!
Evan Coates
Sep 6, 2022
Dahzeah, was very pleasant in telling us about the property and treated us as if we were already family. She answered all questions and if anything outside the questions, she would ask and made sure we knew the answer to. Keep up the good work.
Kenyetta Timmons
Sep 6, 2022
Great place to live. Great staff and beautiful grounds. Friendly resident events.
Aug 31, 2022
Apartments.com
Wonderful place to live. I had my worries about renting, but after being here, my mindset has changed. Glad I choose Cascades @ Northlake!
Aug 7, 2022
Apartments.com
Daèzha Moss is an amazing leasing consultant and made the application/move-in process so smooth. She was very communicative and friendly. The apartments and community here are very nice. Daèzha did a great job of explaining all the amenities and perks of the community. Love the staff and the apartment so far!
Niyathi Sulkunte
Aug 5, 2022
My whole experience from start to finish was amazing! Daezha was an absolute pleasure to work with from start to finish...she even left me a lovely welcome basket and accommodated me with an earlier move in date. The staff as a whole have been a delight to work with and made ease of a stressful moving experience. And to top it off the property is A+! I love my apartment and all the amenities they have to offer.
crystal garland
Aug 5, 2022
Daezha is AMAZING 🤩 I absolutely love her! She made my move in process so seamless, and she’s so attentive to the needs of the residents here she’s a very beautiful spirited young lady A-1 experience overall!
Shavodney
Jul 23, 2022
From the first moment I walked in the door to meet the team and then to the time I moved in, everything has been great. The staff is wonderful - very helpful, fun to talk to and they indeed care about the tenant experience. Dhaeza has been fantastic. Ragan is the overall manager and has done a great job too. So happy to be here!
Will Edelmuth
Jul 20, 2022
After touring many apartments for the last months i made my decision quickly after touring the unit an receiving top tier customer service! Daezha made the application and move in process seamless!
mackenzie wright
Jul 18, 2022
I love Daezha she is amazing told me everything I needed to know ! Super excited about moving in !
Liiyah Linai
Jul 12, 2022
Leasing- Very responsive and flexible with my long distance move. They were accommodating of having a container on the property. They have a resident dashboard for messaging (and they respond quickly). Got a very sweet welcome package from Daezha and she did a pre-walk through of the apartment to clean + be proactive about maintenance related issues, and she went ahead and put in the request- all before we moved in. Daezha was also responsive throughout the leasing process and emailed on her days off. Apartment- Was clear that the apartment was cleaned professionally in between residents. Daezha also went ahead and cleaned some extra on top of that. Updated apartment was very nice, new, and luxurious. Packages- They use parcel pending so packages are secure upon delivery. Amazon packages differ due to amazon using different drivers etc- sometimes the packages are dropped off direct at your door.
Andrew Tran
Jul 12, 2022
Rae in the leasing office is so helpful! From our application process to moving in, it was such a smooth experience! She has been so helpful from day 1! We love living at Cascades.
Jadaeja Brown
Jul 11, 2022
The apartments are really nice, but the customer service is TOP TIER!! Daezha has gone above and beyond for me and so many others, as you can see in other reviews! GIVE MY GIRL A RAISE! The unfortunate part is that after starting my new job, I discovered that my work area will not be in close proximity to these apartments. With high gas prices and Charlotte traffic, I have to make the unfortunate decision to continue my search for another apartment that is closer to work. I will tell you that I have visited several apartments in Charlotte and no other one has customer service like Cascades!! If this area works best for you, do not hesitate to stop by and check them out! You will not be disappointed!!
India
Jul 3, 2022
Today was my 1st time taking a tour at this property with my family and I must say I fell in love with every single thing! From the cleanliness around the buildings & how everything is kept up. Daezha was really nice and she made us feel at home. She stayed on top of everything as far as what we were looking for and also answered any questions we had. We fell in love with every apartment we seen and also the amenities were nice. Definitely look forward to making this my new home in the future. Thanks again Daezha!
Breanna Mack
Jun 25, 2022
Great help! Very friendly, clean environment.
Conjohn12
Jun 24, 2022
Daezha was an amazing help! She was an amazing help with our move in! Definitely recommend!
Shakeria Richardson
Jun 24, 2022
Very detailed with showing the difference of apartment sizes and floor plans. Very polite & kind during tour Very welcoming as well
Tori Jade
Jun 23, 2022
Moving to the Charlotte area for a new job, I was unsure on where to move being totally new to the area, Rae was beyond helpful and friendly in welcoming me to the community. Not even a comparison compared to the communication I recieved from other complexes in the area. 5 stars for Rae
Chris Fogg
Jun 16, 2022
The new maintenance guy name Chris came to complete a work order. He was very friendly, respectful, polite and completed the order expeditiously. He is a great asset to the team
Laurie Stephens
Jun 7, 2022
Daézha made my move in so easy and effortless. If you are looking to move come see Daézha! I appreciate you so much.
Phillip Howard
Jun 3, 2022
We just moved in and Daezha Moss was our leasing agent. She was amazing, answering our emails any time and always with a quick response. She was attentive, informative and made the sweetest move-in gift for us. We couldn’t be happier with our leasing experience or our space!
Logan Sellman
Jun 1, 2022
Daezha was very professional and very helpful throughout my entire move in process.
Billy McShepard
May 21, 2022
Cascades is a great place to live. Management, staff and maintenance are very friendly and helpful. The neighbors are nice and friendly. It is a good place to live if you have a dog.
May 11, 2022
Apartments.com
I think they are very expensive for what they are but isn't that everywhere?! Front desk staff is fantastic along with maintenance and lawn care. People annoy me because they don't use the trash and recycling receptors correctly. We even have valet trash so they make it as easy as possible. Good thing is they keep everything looking good mon-fri. despite that issue. Also, I've been impressed by how tge apartments is holding up, the place I moved from had such cheap carpet. My apt does not! I even have a dog and a child! I've lived in cheaper built apartments and paid the same. So I'm happy
Maggie W
May 6, 2022
Being in the industry, its so refreshing to see a bright spirit like Ragan that puts in the effort to make everyone’s experience enjoyable!
Devin Pokropinski
May 4, 2022
I have lived at cascades for a year and been nothing but impressed with the staff here. When it was time to renew our lease, I had a few issues on my end and the staff not only helped/fixed the problems, but made me feel like making it work out was a priority for them.
Abby K
May 4, 2022
Overall, my past 10 months here have been as expected. No major issues and if any did arise, they were handled promptly and professionally. No facility is perfect and some things can't be foreseen. If you've ever owned a home, you know exactly what I mean :). Ragan, Shatarra and more representatives (including maintenance staff) whom I cant remember off the top of my head...were great. I was able to submit my notice to vacate without any issues and am moving due to work/family opportunities. If I ever do move back to Charlotte...Ragan and Courtland will be on my list.
Travis Mitchell
Apr 30, 2022
Daèzha was helpful the whole way of the process. A great community to move into.
Maurice B
Apr 29, 2022
This is our 3rd day and it has been wonderful so far. Daèzha is amazing. She did a outstanding job with helping us move in and answering my thousands of questions!!! We even got a gift baggie on move in day. We are near a lot of hot spots and super dog friendly - can’t wait to try the dog grooming station! :)
Gabbie e Vinicius
Apr 21, 2022
Moving to this complex last week and the process was fast and easy, the team was very friendly and helpful thru the whole proces, Thanks to Ms Daezha for making me feel so comfortable, love my new apt.
M R
Apr 20, 2022
We worked with Daezha and she made the process super easy. She was very responsive and gave us all the information we needed. The place is amaizing. A GREAT EXPERIENCE ALL AROUND. Thank You Daezha
Karla Quiterio
Apr 20, 2022
Daezha is an exceptional outstanding leasing agent . she answered all my questions , great tour guide explaining every detail I wanted to know about the apartment . the grounds are emasculate very clean and the dog spa was a huge plus and a nice touch !
Elijah Copeland
Apr 18, 2022
Daèzha is the BEST agent hands down!!! Me and family is from Atlanta to Charlotte soon. Daèzha went above and beyond to make sure my family and I have seamless transition. Her professionalism and communication is off the charts. Thanks Daèzha for everything!!!!
Gerald Parks
Apr 5, 2022
I've been a resident of Cascades at Northlake for about 9 months now and one of my best encounters with staff was with Daezha. She has been extremely helpful in assisting me in navigating through the renewal process, sending updates on price changes for my current and other models. I also recently rented a storage unit and upon discovering the previous renter had left personal items, she immediately cleaned it for me, which is not part of her regular duties. She has been extremely helpful and has made this process much more easier.
Chauntee Thrill
Mar 23, 2022
It has been a while since I have lived in an apartment so apartment hunting was a mess. It was a no brainer when I stumbled upon Cascades at Northlake. The customer service was great and Daezha made the process super easy. She had all the answers on hand, was very responsive and also super friendly. I can't wait to get settled in and enjoy my new 2 bedroom in Charlotte!!!
Russell Smyre
Mar 21, 2022
I can’t even express how wonderful our experience has been moving into Cascades at Northlake. I made a phone call on a Monday, heard back from Daezha on Tuesday, had a tour on Thursday then had the keys for our new apartment Saturday. We would like to thank Daezha for making our leasing experience a priority and providing a wonderful service!
Ryan Brandon
Mar 19, 2022
Daézha is the best and was a great help with moving really made the process super easy
tymoye5
Mar 19, 2022
The staff was amazing … especially Daezha, she made moving in so easy, highly recommended !!
CJ McFly
Mar 19, 2022
I have lived at Cascades over the past 5 years. This is one of the best communities I’ve lived at in Charlotte. Nice, spacious apartments in a quiet community.
Taylor Gunn
Mar 8, 2022
Great staff! Led by a great property manager! I have no complainants in my two years of stay here!
Baptiste Staggers
Mar 8, 2022
Daezha has made the move in process very exciting and easy. I appreciate all of her support during this process and her follow up has been great. Thanks again for your help during this time. We truly feel welcomed.
Tiffany Taylor
Feb 1, 2022
Daézha Was a very awesome tour guide. She had all the information for me upfront and was very polite also. Definitely recommend putting in a application.
HEYZEUS FLORES
Jan 29, 2022
Beautiful large immaculate apartment homes with all the amnesties needed to make for comfortable apartment living,.. The Staff is always kind and ready to help as well as listen to any concerns during my tenancy.
Beverly Miller
Jan 24, 2022
Nice Apartments
Teneshia Bost
Jan 9, 2022
I am currently looking at leasing an apartment here within the next couple of weeks. I have another 2 properties (one other Cortland community) to view before i make a decision. But, I have to say this community and the leasing agent, DeAzha (spelling) left such a great impression on me. She we very pleasant, patient, and knowledgeable. She answered all of my questions and showed me all of the three 2 bed models and gave me the absolute best tour. She is a jewel and by far the best leasing agents I've encountered today in my search. Thank you Cortland and DeAzha for a great experience.
Jay Wells
Jan 8, 2022
Daèzha was very helpful with my move in process and is always one email or call away when I need any assistance. Thank you so much Daèzha.
Malik Hinton
Dec 28, 2021
Where to start. I’ve moved to a lot of apartments before and I’ve never met such an amazing leasing agent to help us and be as involved from start to finish. Daezha went above and beyond to make the process as easy as possible for us since we were moving in from several states away and couldn’t see them in person. She answered my many many questions and was always so nice about. She even waited for a us after hours to get our keys since we were doing a long drive here. The apartments are even more breathtaking than I’d thought they be! I’m truly so happy to be apart of this community! Can’t wait to get to know our neighborhood more! (And yes every apartments has Bluetooth speakers in the kitchen!!!)
Alisson Sanchez
Dec 22, 2021
I have been living in Cascades of Northlake for going on a year. The amenities this place has to offer are phenomenal! Loving every bit of my stainless steel appliances, nest thermostat, vallet trash, evening security, and the gym. These perks are amazing, but the real gem in this community is Ragan, the property manager. She really takes her time to be there for residents and she is super transparent. She has always greeted me with a smile and an open door. Thank you to Ragan for the bagel bar, the complimentary donut food truck, the Starbucks chai latte, but most importantly thank you for being available and for your courtesy. The team at Cascades of Northlake continue to exceed expectations!
Adrienne Walsh
Dec 21, 2021
I have to say I love this place! I I’ve just moved in here with my partner and we are loving it! Great neighborhood and great staff especially the one who helped us out, Daeźha Moss!! She has provided professionalism the whole way through the process! She is the person to go to for a nice place to stay!
Davaughn Walters
Dec 16, 2021
Daeźha Moss is absolutely the most helpful genuine person ever. If you’re considering moving into cascades YOU NEED HER! The apartments are gorgeous you won’t regret it.
Nadia Naomi
Dec 16, 2021
My heat wasn't working and they got someone down here as soon as they could and got it taken care of. They are always nice and professional and friendly and make needing work done a painless experience.
Vanessa Beck
Dec 14, 2021
My heat wasn't working and they got someone down here as soon as they could and got it taken care of. They are always nice and professional and friendly and make needing work done a painless experience.
Dec 14, 2021
Survey
Great staff....
Lesharion Johnson
Dec 14, 2021
Needs better customer service and property needs and update for the price u pay in rent
Steph “Steph” Almonte
Dec 10, 2021
Maintenance Tech Kim was friendly and detailed about her findings and repairs. Great Customer Service!!!
Benny Gibosse-Baez
Dec 8, 2021
Maintenance Tech Kim was not only friendly and she explained everything she did and found before and after her repairs. Great Customer Service.
Dec 8, 2021
Survey
Maintenance Tech Kim was friendly and detailed about her findings and repairs. Great Customer Service!!!
Dec 8, 2021
Survey
This is the nicest place we have ever lived. Janay was very helpful during the move-in process and made it an easy transition for us. The neighborhood is very friendly and we highly recommend this place.
Alex Sullivan
Dec 6, 2021
Great experience Daèzha was amazing, answered every question. Extremely helpful made the whole process easy.
Jasmine Mayo
Dec 2, 2021
I had a GREAT experience getting my apartment I absolutely love it here. Also I was help by Daèzha moss and she is the absolutely BEST.
kenyetta dickey
Nov 16, 2021
Awesome place! Daezha helped me with the application process and follow up and before I knew it, I was in within a week! I recommend it!
Dtrain 84
Nov 14, 2021
OMG!! The best experience ever. Ms Daèzha Moss was a true gem. Ms Moss put all my worries to rest. I was moving from out of town. I ran into an issue during relocation travel. Daèzha I thank you so much your customer service was outstanding thank you for taking care of me. I was able to move in with no problems and no stress. I would recommend your service over and over again. Make this place your choice if this is your future area to live.
Valencia adams
Nov 12, 2021
Daezha helped my aunt move in and the entire process was smooth and seamless. Daezha even checked up on my aunt after she moved in which was greatly appreciated! Highly recommend staying here.
Rebekah Taylor
Nov 11, 2021
Janay made this move so easy ! The staff was very helpful after we have had a difficult time finding a home since we were relocating from a different city . Janay Rocks and I just want to thank the Cascades at Northlake for our lovely new home !
Tamaya Dillard
Nov 10, 2021
Cascades at Northlake is by far the best apartment complex I have ever toured or lived in. Our move-in process was very smooth. The staff at the leasing office were so friendly and welcoming. The units are very spacious, clean, have so much natural light, the ceiling is high making it feel so much bigger, the building is well kept, the neighborhood is safe and close to many shopping centers. The fitness center is very big and there are two swimming pools that can accommodate many people. I can go on and on all day long. Highly recommend it to anyone looking for a peaceful, safe, and family-friendly apartment.
ASMAIT HABTEGHIORGHIS
Nov 4, 2021
I am a resident here, Ragan is the property manager she is AMAZING. She runs a great complex here. They make sure we are taken care of and I couldn't imagine living anywhere else in Charlotte. Cascades is the place to be!!
Kendrick Jones
Nov 3, 2021
I recently relocated to North Carolina and was looking at many homes for rent. I finally decided I would settle for an apartment. Cascades at Northlake was the second complex that I toured ( the first had terrible staff working their office) and it was the last. I was greeted by the most professional and friendly staff. Daèzha made my entire experience great from start to finish. I toured the apartment on Wednesday and got my keys on Friday. My children love all the amenities and spacious apartment. I am glad I am finally feeling like home in North Carolina.
Romaine
Oct 12, 2021
Beautifull place, I lived for 3 years and I loved it.
Manolo Maldonado
Oct 6, 2021
This place is worth the review! Outside of being a beautiful community, they probably have the greatest staff I’ve ever dealt with. I recently relocated to Charlotte and Emily was the best help. She made sure I was taken care of from our initial interaction throughout the entire move-in process which has only made me feel more at home! I will definitely be referring others in the future.
Justin Brodie
Sep 25, 2021
New resident here! Just moved in last week and I can say that I absolutely love this place! Big thank you to Daèzha Moss for all her help! She is literally so amazing and continues to check in on us to make sure we are doing well. Looking forward to my time here at Cascades at Northlake!
Rena Rose
Sep 23, 2021
Price, location, amenities and layout are exactly what I was looking for. I searched for months for a place that was within my budget and particular taste. Emmy, Deja and Regan are the best. Quiet neighborhood.
Jennifer Michelle Everyday (Everyday Runway)
Sep 23, 2021
Hello all. I’m going to be a new resident at Cascades at Northlake. My family and I are super excited for the new move. If you guys come to see what they offer please and I say please speak to a young lady by the name of Daezha Moss. This young lady is awesome and the sweetest !!While waiting to finish up some paper work, she kept in contact at all times. She kept me knowing what was going on and if I needed to complete something. Daezha is an great asset to have on your team. Great customer service at all times, wherever I needed anything she was just a call or text away. Daezha is the Best !!
Shirley Matthews
Sep 23, 2021
I am so excited to call Cascades Northlake home. From the first tour with Emmy to the signing of my lease, they have been phenomenal. the grounds are well maintained and the clubhouse is going to be my second favorite place. I am looking forward to a peaceful stay here.
Jennifer Michelle
Sep 23, 2021
Janay’s spirit is so sweet, caring and professional. This apartment complex accommodates all my needs and especially moving from a home to an apartment that was a major concern.
Richard Thompson
Sep 23, 2021
Cascades is really a great property.They exceed all my expectations. Janay is amazing- Professional ,kind, and so personable.
Nealando Cannon
Sep 23, 2021
I came in just to see the property and Emmy greeted me and offered me water from the heat (that caught my attention well). She answered ALL My questions and now I feel comfortable with having my sister apply here
Tywaun Moore
Sep 23, 2021
I took a tour of your properties last week. I absolutely loved the property and the Leasing consultant Dae’Zha Moss was a breath of fresh air while taking the tour. She was able to answer all questions I had and was very detailed.
ebony wells
Sep 23, 2021
I was touring with my brother and Emmy was really helpful and friendly.
Adrian Hernandez
Sep 23, 2021
I can’t say enough good things about this location! I came to get information about leasing an apartment once we move back to Charlotte and the staff was so welcoming and informative! I met Daezha (leasing agent) and she answered every question I had and more. The amenities and grounds are stunning and well kept. I also had the pleasure of meeting Kim (maintenance supervisor) while visiting and she is beyond passionate about her job and takes pride in her work and performance of her team. We truly look forward to the prospects of moving here in the near future.
Hannah Rich
Sep 22, 2021
Kim, the maintenance supervisor is truly the best! She always has a smile on her face and is very welcoming. She has a great team who are always willing to help with service requests. Thanks for all ya'll do!
MC Rich
Sep 22, 2021
Excelente service best worked in this company Appreciate him all the time Manuel Amigon
Elvis gonzalez
Sep 22, 2021
I could write a chapter on how great the team over at Cascades at Northlake are. Brandon and Reagan are phenomenal at their job. All of my concerns were met with straightforward answers. They are the friendliest staff around and provided so much aid and resources during the pandemic. It really made the entire process pain free and very reassuring. Maintenance is amazing as well, fast, professional, punctual. I’ve recommended this complex to a few of my family members and friends.
James Jones
Sep 22, 2021
Remi is absolutely fantastic. Very personable and friendly. 10/10 great person and would recommend
Brandon McMillon
Sep 22, 2021
WoW! With such a beautiful property, they have an great staff! I was walking the property when I met Ms. Kim Lucas, an amazing employee.! So welcoming, and heartfelt! Thank you Cascade staffing.
Myles Garrison
Sep 22, 2021
The maintenance team is awesome. Everytime I do a service request, they are always quick to fix and correct any problems I am having at my apartment. I would like to personally thank Manuel who was awesome finding the problem with my dryer and fixing it really quick.
Khu Vang
Sep 22, 2021
I love it here, the whole office team was amazing with helping me get moved in ASAP. They did everything I needed done even after I moved in. I honestly have no complaints and Daèzha Moss was extremely helpful and so patient with me. I highly recommend
Toni Charles
Sep 22, 2021
Always on goo!,friendly and polite and won’t stop till the jobs done
Mekayla Washington
Sep 22, 2021
I was a walk in and emmy discussed prices and was really friendly and helpful
Bella Parks
Sep 21, 2021
Daézha gave me and my friends a tour she was wonderful and pleasant and inviting and answered all of our questions!!!
Michael Diggs
Sep 21, 2021
I am currently in the process of looking for an apartment and The Wren at Cascades had caught my attention. I decided to come in for a tour and Daezha was so energetic and welcoming. I love how enthusiastic she was about the complex and it’s amenities. Cascades is definitely at the top of my list of potential homes!
Deaviona Black
Sep 21, 2021
I just moved in and I already love the community. It’s a very calm a beautiful environment. The office staff made the move-in process run smoothly. Daèzha, in particular, made everything so easy and seamless. I’d recommend Cascades at Northlake to anyone who is looking for a nice and quiet community to call home.
Xavier Wilds
Sep 21, 2021
Both Emmy and Daézha from the office have been very helpful from the tour to the application process and making everything go smoothly for me so far. Looking forward to moving in soon!
David Harris
Sep 21, 2021
My experience was exceptional thanks to Daèzha. She made the application process easy and effortless. She was very knowledgeable and very understanding to our needs. I really appreciated all that she did to help us.
Kris B. Davis-Bing
Sep 21, 2021
I visited to look for a new home and while I was there Daézha helped out soo much. She was very attentive and helpful.
Valerie
Sep 21, 2021
My cousin and I took a tour here recently and enjoyed the community. Daézha was EXTREMELY helpful when answering questions and showing us around. Will be applying soon! 😊😊
Ashton Foushee
Sep 21, 2021
I just moved in and I already love the community. It’s a very calm a beautiful environment. The office staff made the move-in process run smoothly. Daèzha, in particular, made everything so easy and seamless. I’d recommend Cascades at Northlake to anyone who is looking for a nice and quiet community to call home.
Zay W.
Sep 21, 2021
My experience was exceptional thanks to Daèzha. She made the application process easy and effortless. She was very knowledgeable and very understanding to our needs. I really appreciated all that she did to help us.
Kristen Bing
Sep 21, 2021
Lets just start off by saying I never leave reviews but this community deserves one! I moved in Summer 2020, while being 8 months pregnant and it very smooth and stress free on top of the staff having great communication. The neighborhood is very quiet, CLEAN and friendly! I didn't use any of the amenities due to COVID and the CDC restrictions but the gym and pool areas are really nice! While staying in my unit I had only 3 minor maintenance request and the maintenance team fix it within hours unless requested on the weekend. Only con that I could give this place is the parking, I think they should either assign parking or allow you to pay for space(s) because if you come home after 5:30ish on a week day and 7 and/or 8 on the weekend you WILL have to park a little walk from your unit. I moved out Summer 2021, ONLY because the renewal rate for my unit was the extremely high for the area and the complex. I paid the same rate they were requesting, when I rented a apartment Uptown Charlotte with more scenery and
Essence Bomar
Sep 7, 2021
Dre was a great guide and very informative.
Zoria Gaston
Jun 9, 2021
Dre was very helpful I was very pleased with the information I received from him and will be doing my application tonight.
Erica Ann
Jun 4, 2021
Dre was super helpful and thorough. Loved the property
Diamond McKoy
Jun 4, 2021
Toured this complex and was very impressed. Dre answered all of my questions and made feel very welcomed. - Suzzie
Suzanne Jones
Jun 3, 2021
We love staying at Cascades! Quinton is a top notch service technician and always exceeds our expectations!
Legacy Kza
Oct 14, 2020
Love this complex! I toured multiple apartments in the area in one day but came back to Cascades because of Dylan. He tipped the scales with his amazing tour. He was so transparent, informative and most pleasant!
Jasmine Lee
Oct 6, 2020
JB is an outstanding leasing agent with in-depth knowledge of the property. Thanks to JB’s extraordinary hospitality, my time at Cascades at Northlake has been a breeze!
Hiral Patel
Sep 4, 2020
The staff at the leasing office are super nice and helpful! Both Emily and Cindy have helped me in the past with great patience. 5-star service!
Cristina Mao
Sep 1, 2020
Look no further! Cascades at Northlake is the place to be! It has been sheer heaven since I moved here last October. The staff is super friendly and accommodating. The apartment is beautifully decorated and the residents are nice too.
Verified R.
Jul 10, 2020
Apartments.com
To start off it's a beautiful community it's an ideal location honestly customer service what has been going great.
Ariana Cofield
Jul 2, 2020
Everything is overall amazing!
Verified R.
May 9, 2020
Apartments.com
The complex is conveniently located, the apartments have various desirable features, the amenities are top notch, and the team members are all super friendly! Overall high quality compared to many places I've lived.
Verified Resident
Apr 4, 2020
Apartments.com
JB was super helpful and patient when answering all of my questions. Thanks JB for your excellent customer service!
Kendall Freeze
Mar 17, 2020
This process was flawless! From scheduling my tour online, to all of the friendly faces in the office, I was wowed! I am moving from another state, nervous, and exhausted and Dylan helped make this process so easy for me! This is actually my very first apartment buying process ever and Dylan made sure I understood each step of the way. He showed me every floor plan and the amenities and made sure all of my questions were answered. I left to think about it and came right back! I move in this weekend and could not be happier with my selection. Thank you Dylan!
Nikki
Mar 10, 2020
Cascades at Northlake has far exceeded my expectations. The apartments are designed beautifully and their customer service is impeccable. I recently had an issue with the valet trash pickup. I emailed Emily S. at the leasing office and she personally came to pick up my trash. She is always so personable and helpful! Love, love, love living here!
Miranda Ramsey
Dec 20, 2019
I’ve lived at this property for a about 7 months now and I can say that it has been a good experience so far. Leasing Agent Christine Rutherford has been wonderful from speaking to her over the phone to actually meeting her in person she made my move in seamless.
Kawahna Harris
Dec 10, 2019
My fianceè and I have been living here for about a year and a half and it has been a fantastic experience. The staff commits themselves to keeping the residents happy and aware of anything related to the community. Emily in the front office has even taken the time outside of business hours to make herself available to us, answering questions related to our account. The maintenance crew is efficient and works tirelessly to keep everyone safe and happy. These are just a few of the reasons why we've decided to renew our lease.
Jack Roberts
Nov 26, 2019
My wife and I love it here. We are new to North Carolina and Cascades at Northlake was the perfect welcoming gift. A resort style pool, a great private gym, a parcel service that sends notifications via smart phone application, and much more- we couldn't be happier.
Verified Resident 709453
Oct 23, 2019
Apartment Ratings
I recently moved into Cascades at Northlake and my experience thus far has been amazing! The staff at the leasing office as well as other staff members have been so pleasant and helpful. Their customer service is impeccable! I'm glad that my boys and I made this our new home!
Verified Resident 705520
Oct 11, 2019
Apartment Ratings
The team here is wonderful everyone from leasing team to maintenance is so helpful and friendly. Anytime I put in a service request its responded to in a timely manner, usually 48hrs or less. The leasing staff has been wonderful, its a big community and they are so responsive, friendly and helpful.
Verified Resident 673155
Aug 4, 2019
Apartment Ratings